Unable to set up two-step verification in Nepal

Why apple did not include Nepal in their list of two-step verification available countries? All other does provide two-step verification but why not Apple?

I have an SMS-capable iPhone number, but I'm outside the US (in Costa Rica, Central America).
I had been able to receive international SMS messages with validation codes for WhatsApp, Viber and Wickr, but I'm not receiving the SMS validation code from Apple when I try to activate the two-step authentication on my AppleID, though the website says it's available in Costa Rica AND on my specific carrier as well.
I also checked with my carrier and they confirm there is no restriction on my service for receiving or sending SMS messages; I even have USA-roaming active!
I suspect it's an Apple issue, but how do I escalate it?

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Can't set up two step verification - no trusted devices

Hi,
I can't seem to set up two step verification on my apple ID.
I can log in to manage my account and start the process, but when I get to what should be the list of trusted devices (step 1), the list is empty and I'm prompted to enter in a number than can receive SMS. I do this using my iphone number, and I recevie a 4 digit verification code via SMS/iMessage, but I can't enter this in to the setup process on the manage my ID site as there is nowhere to enter the code in to in order to have my iphone number tagged as a trusted device. So, I can't get past step 1.
I have been able - in the past - to allow a new device to use icloud keychain using another device to verify it.
All IOS devices are 7.1.1, and the mac is 10.9.3.
For info, I have an iphone, imac, and two ipads all set up using the same apple id, all are signed in to iCloud with the same id for keychain syncing, and all have find my iphone enabled. I can log in to icloud or use the find my phone app and see all my devices in the device list, and locate them. I've tried turning find my iphone off and on - no change, devices still don't appear in the two step verification setup process.
I've rung apple support and no luck - they suggested waiting 24 hours and trying again - but still no worky.
Am I doing something wrong, or is there a problem that someone else has been bale to solve? I'd really like two step verification enabled but am stumped.
Help!
Cheers.
Andrew

I had the same problem.
I don't know whether or not it was a coincidence, but I did the following:
Use a computer to Logon to www.icloud.com.
Go into Account Settings.
Click on Advanced.
Then click on logout of all browsers.
I was then able to log into My AppleID and start the two step authentication setup. When I added a new phone, it sent an SMS and it then prompted me for the 4 digit code.
Again, not sure whether this is a coincidence, but I never received the prompt to enter the 4 digit code until I accessed the iCloud website and followed the above steps.

I ve set up two step verification and still gettin unauthorized downloads from my account.

got a receipt for a a purchase I did not make. This has been happening for a few weeks so I enabled two step verification. Still getoong unauthorized downloads. Now what?!

The emails that you are receiving are from iTunes i.e. they aren't phishing attempts to get your account and payment details ? You can view your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store.
If they show there and you didn't make them (and you only have the one trusted device which nobody else has access to) then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Unable to turn on two-step verification

I thought that I had turned on two-step verification but when I check System Preferences > iCloud > Account Details > Security I see "Two-Step Verification: Off"
So I go to My Apple ID > Password and Security but don't see any Two-Step Verification like I'm told to select at the Support site.
I wonder if two-step verification actually is turned on but System Preferences > iCloud > Account Details > Security is wrong when it says it is off. Any ideas?
All my SW is up to date.

On mine it correctly shows as being on at System Preferences > iCloud > Account Details etc (didn't even know I could see that there until I saw your post).
Yu can try going to https://appleid.apple.com/ and click the "Manage your Apple ID" button. If 2 step is working it will ask for your password and then when you click the "Sign in" button it will ask you to choose a trusted device (for the code to be sent to allow you to complete the sign in).

Locked out of Apple ID AND lost Recovery Key for two-step verification

Hey guys,
Firstly, as the title implies, this is a double-whammy of a problem, and obviously, it is very much my fault. The reason I'm bothering to post this, however, is to find out if anyone else has had this issue and where they are at with it.
The story:
I set up two-step verification on my Apple ID about a year ago as I thought it was a good idea. I wrote the Recovery Key down as it told you to, and put it in a folder full of other important documents. In a epic mental lapse, however, I now remember later throwing out that folder, forgetting about my Recovery Key. Ya, that is my fault, I'm and idiot. Anyways...
Fast forward to a few days ago, and I all of a sudden received messages on all my devices saying that my Apple ID had been disabled for security reasons, and that I had to reset the account in order to regain access to it. Scary, but no problem, right? Well, after entering my Apple ID into iForgot.com, the first thing it asked me for was my Recovery Key. This is around the time I was banging my head against the wall in realization that I had thrown it away, but I was relieved to see the "Lost your Recovery Key?" option at the bottom of the screen. I was even more relieved to discover that I had what I needed to reset it: my current password and a trusted Apple device. The catch was that to reset it, I needed to log into my Apple ID to initiate it, which of course I couldn't do because it had been disabled, and the only way for me to disable it is, again, to enter in my Recovery Key. This effectively put me in and endless loop, without any apparent way of gaining accesses to my account. I did contact Apple about it, and I was ultimately told that the lock on my account was so tight, that not even Apple could gain access to it.
I understand that this level of security is probably the whole reason for the two-step verification in the first place, and I again concede that it was extremely foolish of me for forgetting about and discarding my Recovery Key, but a few things still don't make sense...
1. Why would they put a "Lost your Recovery Key?" link on the password recovery page when a password is needed to reset the Recovery Key itself?
2. As far as I can remember, Apple, in their briefing of how two-step verification works, did not bring up this scenario, which is probably relatively common. They DO mention that they can't help when you don't have access to two of the three necessary things for recovery, but they never brought up the apparent exception of if the account is disabled, in which case having two of the three things needed is not enough. I don't understand how they couldn't have mentioned this scenario.
3. Given the above thought, how could Apple not have some sort of special contingency for this type of situation? I profess my ignorance of how these types of systems are set up, but I would feel that there should be a special method for recovery in place if the account has been locked, and the owner is able to verify that they have the password and trusted devices.
I didn't mean to make it sound like a rant. I ADORE Apple, but this system seems like it's less than perfect.
Has anyone else ran into this issue? If so, is your situation similar to mine?
Thanks for any response!

Hey everyone.
It's been awhile, but I wanted to share with anyone who is interested some general knowledge about this issue that I have learned while communicating with Apple support. Unsurprisingly, the issue is still unresolved, and I am under the impression that it will remain that way, but I'm still trying to get in touch with one of the senior representatives I spoke with a while ago who seemed to think that there might be a solution, so I suppose there is still a chance that things could turn out for the better.
Here's the rundown:
Anytime you are unable to sign in to or access your account because of "security reasons", your account is under what is called a "DS Lockout".
A DS Lockout on an Apple ID can be triggered for a few reasons, such as when too many failed logins to the Apple ID (using an incorrect password) are attempted, or when a purchase is made that Apple believes to be fraudulent.
Under normal circumstances, a DS Lockout only lasts for 8 hours, after which the lock is lifted and access to the account by inputting the correct password is re-enabled.
This is where the catch for anybody who set up two-step verification is.
According to one of Apple's security representatives, IF you have two-step verification enabled upon being inflicted with a DS Lockout, the 8-hour lockout period is extended indefinitely as an additional security measure (a feature, I suppose). Therefore, the only way to regain access to the account is by resetting the password, as waiting for the lockout to expire is no longer an option. And of course, resetting your password, as stated by Apple, is one of the situations in which you need your Recovery Key. EVEN IF YOU KNOW WHAT THE ACCOUNT'S CURRENT PASSWORD IS, the lockout prevents you from being able to input it as a means of authentication. You MUST reset your password in order to regain access, and you MUST input your recovery key in order to reset your password.
So, that seems to be the gist of it. It does make sense, but here's my problem:
Upon setting up two-step verification, Apple does warn you of many things, but they do not make any mention of this specific scenario. Indeed, it is very much my fault for loosing my verification key, but the thing is, I’m human, I make mistakes, and I know that I will continue to do so. One of the reasons I chose to take the risk of setting up two-step verification is because Apple explicitly stated that as long as I had access to two of the three required "keys" -- my Recovery Key, my password, and at least one of my trusted Apple devices -- I would always be able to gain access to my account. In other words, as long as I didn’t screw up so bad as to loose access to two of my keys, I’d be okay. Obviously, there is a huge exception to this case that, again, is not mentioned anywhere, hence all the confusion. Had I know that it was possible that it could come down to me needing a single, specific key to regain access to my account, I probably would have opted out of two-step verification, recognizing that as a busy college student who's constantly reorganizing and dealing with tons of forms, worksheets, and other various documents, it's not as easy to hold on to a slip of paper as it might be for others. I'm hoping that at some point, Apple adds a big, red warning to the setup process which reads something like:
"In the event that your Apple ID is locked due to a detected security risk, your Recovery key will be necessary to regaining access to your account; knowing your password and/or having access to any of your trusted devices will no longer be enough."
I really do appreciate how seriously Apple takes its security, but I think that there is still room for improvement. This should start with more clearly and fully stating the conditions of its security measures, as well as having its customer support be more educated on these conditions (they themselves stated that they had never been trained on issues revolving around two-step verification). Protecting someone's private information is important, but so too is making every possible effort to ensure that customers can't easily loose access to all the content and services that they have spent much time and money building up and using.
As stated above, I'm still trying to get a hold of the Apple representative who initially assisted me, so if I have any additional updates, I'll be sure to reply to this thread. I hope that anyone who is going through the same issue, or is simply curious, finds this information to be useful.

Two step verification picky wrt cell provider

Using a pay as you go cell phone on Rogers in Canada and can not set up two-step verification for my Apple ID. The SMS text message never shows up. I have no problem receiving other text messages from Yahoo or Microsoft. The majority of 2 factor authentication that I do is via Google Authenticator. I am not going to hold my breath on that ever being implemented on Apple IDs.

You don't have to use it: it's optional though worth doing as a security measure. From what you say you were unable to complete the process so it shouldn't have been set up; if you want to use it you will need to start the process again.

HT202656 verification code not sent to my iPhone (Sprint) for two-step verification for apple id

I have tried to set up two-step verification several times using iCloud, first my iMac and then, when that didn't work, on my iPhone, all to no avail. I followed the instructions up to and including the step where the message says I will receive an SMS on my iPhone with a verification code. I never received the message with the verification code.
I am using Sprint as my internet provider and working with an iMac with Mavericks 10.9.5 as the operating system and iPhone 6 with IOS 8.2

Hey dagored,
Thanks for the question. I would recommend completing the two-step verification process and then changing the SMS number associated once you upgrade:
Apple ID: About two-step verification and SMS
http://support.apple.com/kb/HT5593
Or you can opt to complete the process and then turn two-step verification off completely:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
Thanks,
Matt M.

Ios8 upgrade with two step verification

I have and iPhone 5 and two step verification in place. When I first upgraded to iOS 8 the upgrade process asked for my verification number. I first chose iPhone, but I did not get a code. I then went back and selected SMS to the phone number that I was upgrading. Then the upgrade went though without me entering anything. I'm assuming that iOS 8 just read my SMS message and went through with the upgrade. I'm about to do the same with my daughter's (she has her own Apple ID and two step verification) iPhone 4s and I assume that it will work the same way?
I could not find any detailed information on Apple's web site pertaining to this.

Hi Les,
If you've been asked to wait, I would try going back through the process to start two-step verification as described here:
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
Set up two-step verification at My Apple ID (appleid.apple.com):
Select "Manage your Apple ID" and sign in.
Select "Password and Security."
Under Two-Step Verification, select Get Started and follow the onscreen instructions.
That article also explains why you had to wait, in case you were at all curious:
Why was I asked to wait before setting up two-step verification?
As a basic security measure, Apple does not allow two-step verification setup to proceed if any significant changes have recently been made to your account information. Significant changes can include a password reset or new security questions. This waiting period helps Apple ensure that you are the only person accessing or modifying your account. While you are in this waiting period, you can continue using your account as usual with all Apple services and stores.
Apple will send an email to all the addresses you have on file notifying you of the waiting period and encouraging you to contact Apple Support if you think that someone else has unauthorized access to your account. You will be able to return to set up two-step verification after the date listed on your Apple ID account page and in the email that you receive.
Note: When your waiting period is over, you will have 30 days to complete two-step verification setup. If you attempt to complete setup after 30 days have passed or if you have made significant changes to your account during that time, another waiting period may be triggered.
Take care, Les!
- Ari

Two step verification credit card security code refused

Most infuriating. I've completed one set of two step verification with our common credit card & security code for my wifes Apple ID. The same CC & security code work just fine in itunes & the app store. But do you think I can get past the credit card security code screen (below) for my Apple ID. I've double checked the CC number and security code, retyped it 4 or 5 times with the card sitting on the keyboard. No typing error. I've tried 3 different browsers having emptied the caches and cookies. No, Apple refuses to let me in. Why?? Any ideas.
While I'm here, has anyone noticed the strange "area code" for the SMS-enabled phone. Area codes for mobiles don't exist as far as I'm aware. I've never h=eard of an SMS enabled landline either.I fudged it. It took three permutations to get the mangled mobile phone number into the right boxes! Bizzar. I think Apple is loosing the plot...
Bill...

NetPoint   2007.0.631.12
NetPoint.API   2007.0.631.12
NetPoint.CreditCards   2007.0.631.12
NetPoint.WebControls   2007.0.631.12
Web Tools Database   631

[iPhone 4 - iOS 7.0.3] Two-Step Verification: iTunes Purchase Problem (Identity Verification)

I have set up two-step verification successfully, and due to not having made purchases on my phone since the iOS 7 update, it asked to verify my identity when I tried to purchase an app, as it usually does for the first time.
I've heard that T-S V users go to a 'Verify Screen' or something of the sort at this point, choose way of getting the code, get it, and type it in.
When I click on the warning to verify my account, it takes me to the Manage my Apple ID page on Safari, and logging in/entering cod there does nothing to purchase the app.
I've tried signing in and out to no avail, as well as different Wi-Fi signals.
I can download paid apps on the computer, but it is clumsy and takes excess time.
Any help?

Generally, when going out of the country and using a foreign SIM, carrier files can be changed. Go to Settings>General>About>and look at Carrier? What does it say? You may have to perform a restore. You can try a restore from a backup, that would reinstall the iOS, and would provide the latest AT&T carrier file as well. See if this will fix the problem.

Alternate to set up two-step if SMS short codes blocked?

Facts:
To prevent spam expenses, my corporate mobile plan blocks all SMS short codes.
Setting up two-step verification for Apple ID requires receiving a verification code that is (currently) sent from Apple using an SMS short code.
There is zero chance that the administrator of my mobile plan will unblock SMS short codes across the board for any period of time.
Given the above facts, which of the following three options (or maybe another one you know of?) is most likely to allow me to set up two-step verification:
Find which SMS short code(s) Apple sends verification codes from and unblock only those short codes. KB HT5593 "Apple ID: About two-step verification and SMS" lists the supported mobile carriers; does anyone know Apple's SMS short codes for those carriers?
Have Apple ID send the verification code from a regular, non-short code SMS number like Yahoo! does?
Have Apple ID deliver the verification code using a voice call like Google does?
Thank you. I'm looking forward to Apple ID catching up with other cloud services.

That does suck. You are trying to implement modern security that you company should applaud yet can't.
My only thought to try is if you associate your AppleID email with iMessages settings in iOS does Apple still send an SMS or do they then send an iMessage that might get through?
It's too bad that Apple doesn't support Google Authenticator App like so many other cloud services do.
Good luck.

ICloud Email in Outlook 2011 w/ Two Step Verification

I have two step verification setup on my iCloud account. I want to use my iCloud.com email with Outlook 2011 on my Mac. It doesn't seem to be working though because of the two step verification. How can I do this?
I'm not using the Mail App, please do not tell me to use Mail.

http://www.msoutlook.info/question/773
Get an App Password for Outlook
Once you’ve set up two-step verification, you need to obtain an App Password to be able to connect again via the Outlook Hotmail Connector or the EAS protocol.
In your account management go back to Security Info.
Under the “App passwords” header, click on: Create a new app password
You can also use this direct link to the App Password section.
Use the generated password which is being displayed to log on to your Outlook.com account from Outlook.
Getting an App Password for Outlook is required after enabling Two-Step Verification for your Microsoft Account.
Note: Although you can reuse this password for other apps, it is not recommended or needed to save this password for future reference. Just create a new one when you are being prompted for a password in another application which doesn’t support two-step verification. If any of the passwords become compromised, use the “Remove existing app passwords” link in the “Security info” section to make them invalid.

What apps are not covered under two-step verification?

I am trying to determine if I need to create an app-specific password, in addition to the two-step verification that I just completed. However, I won't bother if I don't need to worry about it.

If you don't see your devices listed it means that they either are using a different Apple ID for iCloud than the ID you are setting up two-step verification on, or they don't have Find My iPhone turned on in Settings>iCloud. Make sure you are managing the same ID that you are using for iCloud on your devices, and that Find My iPhone is turned on on your devices. You should then see them listed and be able to verify them.
You can enter a phone number for any cell phone that can receive SMS messages to verify that as a trusted device, even if it isn't listed.

Two step verification broke mail app

I just activated two step verification and it appears to not be working for mail. I'm over prompted by the mail program for a two step verification, is simply and repeatedly asks for my password. It was unclear from the two step verification welcome email if I needed to make a configuration change to my email settings manually. There appears to be no settings in the mail program to use anything other than a password. Should I make an app specific password for mail? Why didn't mail say to do this or the sign up email or the two step verification set up website? The only apps specifically called out as needed an app-specific password are Microsoft Outlook, Mozilla Thunderbird, and BusyCal.
I unfortunately had to turn off two step verification as it rendered email unusable.
Andrew

It would help if you told us what your operating system is. Please always do this as in many cases the answer varies depending on the system.
If you have set Mail up on Snow Leopard or earlier to access iCloud Mail, and if you have also enabled 2-step verification on your Apple ID, you will find your usual Apple ID password doesn't work. Apple are now requiring app-specific password for third-party applications to access iCloud if you have set up two-step verification (if you haven't set this up you won't be affected).
Since Mail on Snow Leopard and earlier was not intended to access iCloud you will have to generate a password for it. Go to http://appleid.apple.com; click 'Manage your Apple ID' and sign in (you will be prompted for an access code sent to your trusted device).
Select 'Password and Security'; click 'Generate an App-Specific Password' and follow the instructions. Once you have the password, copy it and paste it into the password field in the Account settings. You should also keep a note of it (though you can generate a new one if required).

HT5577 Devices and Recovery ID stolen. Unable to access account with two-step verification. Apple does not care. What can I do?

Last year, my backpack containing my laptop and phone were stolen. My Recovery Key was saved as a screenshot on the laptop and on the phone and I have no other copy. I remotely wiped both devices. I had no insurance for such circumstances and replaced them at my own expense but I cannot access my AppleID account because Two-Step Verification is active and my old telephone number was replaced and I no longer have access to it. I can live with losing the devices as a result of my own stupidity, but Apple claims they are unable to restore my access to my old account in spite of the special circumstances. Apple can confirm my identity via my bank details and my email address but they do not seem to care. I've lost access to my music, software, calendars etc. I have a new AppleID - I had no other option but to set one up - but it irks me that Apple is unwilling to transfer purchases made on my old AppleID to my new one. I am considering taking legal action to regain my purchases and wonder if anybody else has found themselves in a similar situation.

If apple tracked deviced they sold they would be violating a great number of privicy laws and would face class action and criminal lawsuits in most of the western countries

Unable to set up two-step verification in Nepal

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