Unable to setup BBM

I have a brand new Q5 running software version 10.2.0.424 I have installed the update to the BBM application.
When I try and connect the BBM application I choose the bottom option, as I have never had a BBM account I just get the message:
'Unable to complete setup. Temporary server error'
I have ensured my handset is registered (via the about/network option) and the normal restart etc.
What do I need to do?

Hi gck303
Welcome to the Community
First, make sure you have typed your blackberry id correctly. Second, try to use wifi connection for bbm initial setup. Third, you may check with your carrier to make sure there's no problem with their service. Sometimes it's temporary network problem.
Cheers and good luck.
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Occam's Razor nearly always applies when troubleshooting technology issues!
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