Unable to sign documents in Adobe Acrobat Pro?

I need to sign several loan documents in Acrobat but when I click on the signature icon the side bar pops up but the options are faded and not available for use? Is this because its the trial version? Thanks all, Sam

They appear to be "secured"? If they are protected is there a way to change that so that we can sign them? When I click signature there is no window popping up to say that they are protected or secured but when I click on edit a window does pop up saying that they are secured.

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HELP - Can no longer digitally sign documents on Adobe Acrobat Pro ver 9 ?

Was able to for the last 8 - 10 months then 2 weeks ago it stopped (intermittently). Now when I go to sign I get through the process and can see my signature on the docuemnt but then I get this error "creation of this signature could not be completed" unknown error - support information CSigDict-1938" and cannot save it.
I deleted my signature and re did it but that has not helped. I am running Windows 7
thanks

Support information has a value as long as the product is supported. I believe Adobe ended Acrobat 9 support about a year ago. Even if there is a problem in the product (and the support information usually indicates a problem in the product) it will not be fixed since the support for this product has ended. Upgrade to Acrobat XI, it is so much better for digital signing than 9.

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Hi All
How do I custom rotate a document in Adobe Acrobat Pro? I see that there is the option to rotate by 90 or 180 degrees but how do I rotate by just 1 or 10 degrees?
Thank you for your help!

Not possible to arbitrarily rotate the entire page even through JavaScript. You can rotate objects on the page but not the entire page. You will need to either use another Adobe Tool that can rotate pages in varying degrees like Photoshop or a third party tool.

While creating a PDF document usinf Adobe Acrobat Pro 9, it generates additional blank pages.

While creating a PDF document using Adobe Acrobat 9 Pro, it generates additional blank pages. How do I resolve this issue?

I might make a wild guess that you are using WORD and have used hard page breaks. If that is the case, then likely what happens is when you print to PDF the document is being reflowed to match the printer and the forced page break may end up on the next page and be forcing a second page. Just a guess.

Problems in Windows 8 creating PDF documents using Adobe Acrobat Pro 9.5.5

I am running Windows 8 with the latest version of MS Office (version 14) and Adobe Acrobat Pro 9.5.5. I was not having any problems making/printing PDF documents until about 30 days ago. The only things that I can think of that have changed during this time period is 1) I updated my Office Suite to version 14 from the previous version and, most recently, 2) my Adobe Acrobat Reader program was automatically updated to the latest version. I ended-up uninstalled Adobe Reader becuase the new program became my default for openning all Adobe PDF files, even when I tried to force my computer to use Adobe Acrobat Pro as the default (becuase doing so allows me to edit docments with features not available in the free Reader version). When I go to print a Word document, for example, to Adobe Acrobat, the process stalls/stops at the point where you are supposed to choose a location to print/safe the new PDF document file. All I get is the Save-As Screen with most of the buttons and folder tree blank (see example below). After 5-10 seconds, "not responding" shows up in the title of the Save-As Screen and I have to click the "X" box in the upper right corner to abort. This problem seems to have first started when trying to print pictures from the Windows picture viewer. After a while long, I noticed that the same problem occured when printing from my internet browser (Firefox), but I coudl still print from Word or Excel. Now, as of the last couple of days, I can't print from any program except the basic Paint software program. I think this may actually be a Windows issue because when trying to toublshoot this problem, I re-installed Adobe Acrobat Pro and it did not help. I also tried making PDF documents using the free PrimoPDF software and had the exact same problem. I have no idea where to go from here. All I know is that I desperately need to create PDF documents and cannot! Please help!!

You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

Password protecting digitally signed documents in Adobe Acrobat X Pro

I am looking for the combination of steps to get my digitally signed documents to be password protected for secure distribution. My documents contain new "user password" information and a number of "areas" which require digital signatures to be added.
Any input as to how one would construct a document with :
one to three --> digitally signed signatures fields in one document
Password "opening" protection for the document containing the fields; both signatures and sensitive data fields
suggestions on how to make the document open to accepting more signatures without it demanding the creation of a newly saved document after being digitally signed by one signature
I have worked at this a couple of different ways but am having problems finding the right combination/sequence of steps to make it all come together.
Please assist.....
Thanks....

......meaning.......
I can't do locking of the printing or editing of the sheet after i have encrypted and signed it. Trying to do so, wipes out out signatures. Yes, it is a great fullproof to have people be unable to change something someone has signed but if there is an ammendment, can't the creator reserve that right and in an automated sense notify the signers of the rights of the author ?
Maybe I am looking for too much but, it would be great to know if that is the reality of the whole event.
Thanks,
Robert

Update 9.1.2 breaks digital signing documents in Adobe 9 Pro on Windows XP

I am able to digitally sign documents using an Aladdin eToken Pro 64k with a fresh copy of Adobe 9 Pro for Windows. However when I update to version 9.1.2 digital signing fails with an "error encountered while BER decoding". Signing still works on Vista and Adobe 9.1.2 Pro. I've checked to make sure none of the settings relating to digital signing changed during the update and none have. Anyone have any ideas on how to correct the problem?

Hi Nick,
First up, there was a small error in my previous post. I said the version of Acrobat (and whenever I say Acrobat I really mean both Acrobat and Reader, but I'm too lazy to type both) that was modified to fix the bug in SHA-1 fallback was 9.1.3, but I really meant 9.3. Sorry about that.
I saw your post from yesterday (http://forums.adobe.com/thread/563601) where you broached the BER decoding error, but in the post above you said signature creation isn't failing any more, so hopefully some update has fixed the problem.
Here's a little bit about the BER Decoding error. During the signing process Acrobat writes the entire file to disk (which is why you always get the Save As dialog as part of the signing process) in the signed state with everything but the actual signature. However, it does leave a hole in the file where the BER encoded cryptographic data will reside once it's be computed and formatted. One thing that is created before the actual signature is the signature appearance. The signature appearance in the form field isn't really the signature proper, but just a graphic representation of the actual signature. The reason that the signature appearance is written to disk before the signature is created is because it too is part of the signed data and must exist before the actual signature is created.
In a perfect world, after the file is written to disk, the cryptographic signature is created and written into the hole in the PDF file, and the signing process completes without any problem. However, if we get to the point that the file has been written out, but during the actual signature creation the process fails, that hole I mentioned isn't filled in. It's not really a hole per se, but a block of zeros that act as a placeholder for the BER encoded data. Because there was some sort of failure and Acrobat didn't get the signed data back from the hardware device what you end up with is a PDF file with a signature appearance, but no real signature in the file. When you click on the signature field Acrobat tries to validate the actual signature, it finds the block of zeros where the signed data was supposed to be, it tries to decode the zeros and gets (as you might well imagine) nothing back and displays the BER Decoding error.
Let leaves us with why didn't Acrobat get the signed data back. When using hardware devices, such as tokens or smart cards, the actual cryptographic signing (the encryption of of the digest with the users private key) takes place on the device. Acrobat (nor any other application) doesn't have access to the private key, which is what makes hardware devices more secure. It's up to the device to sign the data and send it back. If there is any kind of breakdown in that communication channel (which I mentioned in my previous post) the signature creation doesn't reach fruition and you're left with an unsigned file that looks like it was signed because there is a signature appearance.
This is a case where we are providing technically correct, and utterly useless information. It's true that we can't decode a bunch of zeros, but what we should be telling the user is there is no signature (it's kind of like the Matrix where there is no spoon ).
I hope this helps explain what you're seeing. If the the signing process breaks down again please make sure you are using the latest version of Acrobat/Reader and the token software is up-to-date. If everything is current and the problem returns please let me know.
Steve

Are parts of a pdf document in Adobe Acrobat Pro able to be secured so that once the recipient fills out a specific section, signs it, and submits it to the original sender, that information filled out is locked from editing for security purposes? If so,

I have an application I'm submitting to our school website for potential students to fill out. There are sections for the student(s) to fill out as well as sections for staff to fill out. For the sake of security for the student filling out the form, I'd like to set it up so that once the student has filled out the proper sections and submits the information, any information filled out and signed by the student is locked from editing on my part. I only need to read what the student filled out and signed, then add my notes to Staff sections. Is this possible? If so, how? I need details!

You can create a script that will lock the fields before signing. But when you edit the document after the student signs, the signature will no longer be valid and the document will show that it has been changed after signing. Adobe restricts the number of files you can collect information on with forms that can be saved and emailed. The restriction used to be 500 files unless you purchased the appropriate LiveCycle product to enable the pdf files for saving.
Why in the world are you requiring potential students to sign forms. Many students will not know how to sign pdf files. Just have a button that will submit the information to a website for you to extract or to send you the information in an FDF file and import the information form. You can have a button that will lock the fields they fill out. This will ensure you do not have to worry about the 500 file limit.
Understanding reader extensions licensing | Adobe LiveCycle Blog

Trying to save a 951 page document in Adobe Acrobat Pro 9 and it's giving me the error of "This docu

Trying to save a LARGE document and it's giving me an error saying the document could not be saved. there was a problem reading the document (14). HELPS

Tried that :/ I finally went through and extracted sections at a time to narrow down the area of the corrupted pages. It was within the first 15 pages. So I will piece it back together like that and will have to redo my bookmarks which will take forever, but at least I didn't lose all of it. I have the 9 version, so I'm going to request getting the latest one which is 11.

Embed font in Adobe Acrobat Pro

Uploaded a PDF document into Adobe Acrobat Pro from Microsoft Word. Is there a way to embed all the font?

There isn't a way to set this during the Combine process but it's easy to change all the bookmarks in one go using the following technique:
Open the bookmark navigation pane and select all the bookmarks (be sure to expand all subbookmarks).
Right-click and choose Properties from the context-sensitive menu.
Click the Actions tab and choose Execute a menu item from the dropdown.
Click the Add button and choose View > Zoom > Zoom to Page Level and click OK.

PDFs from Adobe Acrobat Pro not printing with Yosemite

I am unable to print PDFs from Adobe Acrobat Pro 11.0.09 since installing Yosemite 10.10. I have been check-marking "print as image," which worked previous to Yosemite.
I am now printing via the Apple Preview, but despite selecting 1 copy, it is printing 10 of everything.

Hi,
IO must say, it seems to work now without me having to tick the Print as Image box.
This is my version:
Architecture: i386
Build: 11.0.9.29
AGM: 4.28.138
CoolType: 5.11.136
JP2K: 2.0.0.32097

I can not see any images on Adobe Acrobat Pro

When I open a document on Adobe Acrobat Pro all the images are Gray?

You can use these steps to check if images are blocked:
*Open the web page that has the images missing in a browser tab.
*Click the website favicon ([[Site Identity Button]]) on the left end of the location bar.
*Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
*Go to the <i>Media</i> tab of the "Tools > Page Info" window.
*Select the first image link and scroll down through the list with the Down arrow key.
*If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.

I was able to open a pdf document but was unable to save to my computer. I have adobe acrobat pro x

I was able to open a pdf document but was unable to save to my computer. I have adobe acrobat pro xi. the message i received was. "the document could not be saved. there was a problem reading the document (8)."
I was able to convert it to a Word document and then save, but I should not have to do that.

Did you try a Save As? What OS? Have you updated Acrobat?
Another alternative is to print to a new PDF. That is probably a better work flow than going to WORD and back.

On Adobe Acrobat Pro X "I received error code 2148073483 when trying to sign my documents. I am using Windows 8.2"

Using Adobe Acrobat Pro X I received error code 2148073483 when trying to sign my documents. I am using Windows 8.2.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Adobe Acrobat Pro XI document save as PDF with extended Reader Funktions- extended tools aktivation

Hello, I have create an PDF Document with Acrobat XI with Textboxes to fill in. Also i make an Signbox where my client write her signature with an extern writing tablet.
It works if I save the Document as PDF with extended Reader Funktions - extended tools aktivation.
Now I open this document with Adobe Reader and fill in the boxes and the sign.
I want to save this as an copie, where may client can´t change my fill in the boxes. How can I do this? I have in Adobe Redaer no "save as copie"
In Adobe Acrobat Pro XI I have an button save "as copie".
Can someone help me?

Hi,
I am moving your posting at Adobe CreatePDF forum to Acrobat Forum now.
Thank you.
Hisami

Unable to sign documents in Adobe Acrobat Pro?

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