Unable to sign in: PDF TO WORD
I purchased to be able to convert pdfs to word for £15.62/year
When I open adobe and try to sign in this message is potrayed:
an error occured when signing in
You'd need to ask in the ExportPDF Forum
Similar Messages
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Please inform me why I am unable to convert my PDFs to Word Documents anymore. I've been signed up and paid forever now and no problems until today, Please inform me of what the problem is? Thanks bunches! :- @(
Hi vtbabyof8,
I just took a look at your account and see that it expired on June 14. I'll send you a private message with more information.
Best,
Sara -
After 4 attempts I am unable to convert from pdf to word - given a conversion error
after 4 attempts I am unable to convert from pdf to word - i get a conversion erro message?
Hi Perraralph,
I'm sorry to hear you'd like to cancel your subscription. You can find instructions on how to do so here: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
-David -
I am unable to convert a pdf to a word doc. I get, "An error occured when trying to access the service"
This is the Reader forum, and your question seems to be related with ExportPDF. If it does, you should ask here:
http://forums.adobe.com/community/exportpdf -
Unable to create a PDF from Word or from Clipboard coming from Word
Until a few days ago, I had no problem creating a PDF file from a Word document, or from a Word-generated clipboard item. Now this does not work anymore. I have entirely re-installed Adobe Acrobat 9 Pro (successfully), but I still cannot create the PDF coming from the above sources. I now also (sometimes) have the same issue when a clipboard item comes from Excel. No problem with any other source data, i.e. PowerPoint, Web pages, etc.
Here is the error:
And this is the next screen:
Answering "Yes" goes through a lengthy process (successfully), but still does not create my PDF. Both my Word and Excel programs are Microsoft 2007 Professional.
Any suggestions?No updates recently - except possibly whatever Microsoft updates automatically (security, etc.).
What is quite strange is this specific isolated instance:
If I am in a Word document, then highlight and select (Ctrl C) a range of text, then go to Acrobat 9 Pro and try to create a PDF from that clipboard text, I get the above error. However, if I select text from another program, such as a web page, then Acrobat does not complain when I try to create a PDF from the clipboard, and everything proceeds as expected.
So that makes one think that the issue is with Word; however, I sometimes (and "sometimes" is the operative word) get the error when taking text from Excel. But sometimes not.
Is it Microsoft? But that is strange, as all this worked a few days ago - specifically on Friday 9/3. I use this feature daily,
And, as I mentioned before, trying to create a PDF from an entire Word file also does not work (create from File). -
I have signed in for ExportPDF and yet I'm unable to export my PDF article to word. Any ideas please?
What happens when you sign in and try to do this?
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Converting PDF to Word - Unable to sign in
Need help signing in to convert PDF to Word. Purchased program for online converting but receive error every time I try to log in. Need help???
HI,
How are you trying to sign in? Using Adobe Reader or going to the URL http://exportpdf.acrobat.com
Kindly let me know the error mesaage whne you try to sign in?
~Pranav -
I just purchased the adobe so I could convert pdf to word but I keep getting an error message saying trouble signing in, but I am already signed in...what's up?
Hi sdh138,
It can take a few hours for your order to process fully, and I do see that your subscription is still "pending" in our order management system. If you're still unable to access the service in a few hours, please let us know.
Best,
Sara -
I am unable to convert pdf to word on Export - says "subscribe now" - I am already subscribed.
I am having the same/similar problem. When I attempt to sign in from the conversion section, the program will not allow me to sign in, so I am unable to convert the PDF to any other program. However, I can sign in on adobe without problem. It is a real mess as I need to have this program functioning today and I have been told there is no one available to help until Monday. That does not seem to be the type of support that we have all paid for.
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Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?
Hi Sara
I followed your link and uploaded a file. Trying to convert this file and says the following as if it does not realize I have already paid for this conversion process:
Adobe ExportPDF
Easily convert PDF files to Word or Excel.
Subscribe Now
Subscribe and add the ability to export an unlimited number of PDF files via your browser or mobile device.
Convert PDF to Word
Export your PDF files to editable DOC, DOCX, or RTF files.
Convert PDF to Excel
Turn PDF files into editable XLSX files with table formatting preserved.
Edit scanned text
With optical character recognition (OCR), even scanned text becomes editable.
Please help.
Regards.
Kobus. -
When I tried to convert a file from PDF to WORD.DOC it opened as Read Only and I'm unable to alter any of the text. How do I solve this problem? I don't know how to change it from Read Only.
Dear Sara
Thank you very much for sending the converted file. Yes, I am able to edit it - that will be very useful to me and I appreciate your help.
Referring to your previous message when you said you'd converted via Acrobat and not Acrobat.com, I'm converting via Acrobat.com because that's the only option that is shown (how do I convert via Acrobat? - perhaps that would be more successful). I'm using the Export PDF website, and the OCR is enabled to "Recognize text in English UK". However, I've just tried converting a different LPA pdf form, this time for Health & Welfare https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/245571/LPA114_He alth_welfare_LPA.pdf and again I have the same problem as before. I've altered it from "Read only" and thought I'd then be able to enter text, but "Drawing Tools" is shown in the pane and I'm unable to enter anything onto the form - everything appears to be in images. Also, the lettering on the heading of' page 1 has become jumbled, with the word "Public" overlaying the word "Guardian." Any suggestions as to what it is I'm doing wrong would be welcome - I don't like to be beaten!
Regards,
Judith. -
Error when I sign in to the Convert PDF to Word feature
When I sign in to the Convert PDF to Word feature, after I enter my password I get a message "An error occurred while signing in" and the feature locks up, giving the same message if I use the "convert" button, can anyone help with this. Adobe Support sent 3 emails to reset my password all of which timed out before I could get to them. I have changed my password and it is still the same. Help please.
Hello Kathie,
Sorry for the inconvenience that has caused to you.
Please let me know if you have tried converting any other PDF to word with Reader.
Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
Let me know if this converts fine.
Hope to hear from you.
regards,
Anubha -
Unable to convert Microsoft Word doc. to PDF in Words (there is no response)
Unable to convert Microsoft Word doc to PDF in Words (Does not respond) or Create PDF from a Word doc. in Adobe Acrobat X Standard 10.1.1 with all updates installed. I receive apop-up saying "Missing PDF Maker Files: Dou you want to run the installer in Repair Mode" I have done this several times. I have un-installrd and re installed the program twice. Still does not work. I'm running Windows 7 Home version and Microsoft Office XP 2002. This is a brabd new Acrobat program right out of the box. Suggestions Please.
In WORD 2002, I believe you can only print to the Adobe PDF printer. I think that WORD 2003 is the first compatible with AA X. Check out http://kb2.adobe.com/cps/333/333504.html.
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I downloaded the Adobe free trial to convert a PDF to Word and it will not open. Further, even though I have signed in, it reverts back to the sign in page over and over and over again. How do I convert?
Moving this discussion to the Adobe CreatePDF forum.
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convert a PDF to WORD format. I have signed up to Export PDF but every time I try to covert all it asks is that I sign in again and I cant get past ti and the covert button is not available.anyone else having this problem or know how to fix it.
Hi bouerbird,
I just l looked at your account using the same email address that you use here in the forums, and don't see any order history for you. Is it possible that you signed up using a different email address?
Best,
Sara
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