Unable to sign in to FaceTime

Get Apple ID already in use when trying to sign in to FaceTime.

While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac

Similar Messages

  • TS3510 Unable to Sign In to FaceTime

    I'm unable to sign into FaceTime on my MacBook Pro.  I am asked to check my network connection and try again.  However, all my network connections are fine and I've verified my appleID/Password.  I've also restarted my MacBook Pro.  Scratching my head...

    The following worked for me:
    Reset your network settings
    This is easy.
    Go to Settings > General > Reset and tap the Reset Network Settings button. A prompt will pop up asking you to confirm the process. You’ll have to enter your passcode, if any, to proceed. Note that resetting network settings also wipes out your saved Wi-Fi passwords, meaning you’ll have to re-enter them later.

  • I am unable to sign on to facetime, why?

    I have not been able to sign on to Facetime since I arrived I Hawaii.  My Itouch Facetime says I have incorrect password.  I have reset my password twice and I can get onto itunes and the app store without problem. My husband is also able to access Facetime on his Itoech without a problem.  Does anyone have any ideas?

    Troubleshooting FaceTime
    iOS   http://support.apple.com/kb/TS3367

  • I am unable to sign into my FaceTime account on my MacAir

    When I input my password and user name, I clicked on Sign In. Nothing happens and twice it showed this message: "Could not sign in. Please check your network connection and try again." I checked my internet and it is working just fine. What should I do next?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Troubleshooting Messages http://support.apple.com/kb/TS2755
     Cheers, Tom

  • Unable to sign in to Facetime on iPad2

    Whenever I try to log in to Facetime, I get an error: "Could not sign in. Please check your network connection and try again".  I am connected to a wifi network, and I am using the correct Apple Id and Password..What gives?

    I too just tried to use my Apple TV. It worked fine earlier in the day. Now I get the message that I must log in an I have tried to do so too many time, so change my password.
    I do this on ITunes and can log into the the store from my Mac and iPad w/o any issues, but Apple TV won't recognize any password changes.

  • I don't know why I'm unable to sign in for FaceTime?

    im tried many times but i cant sign in & i already i have my account????

    Did Firefox create a new profile?
    *http://kb.mozillazine.org/Recovering_a_missing_profile
    *https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Unable to activitate IMessage and Facetime - error message "Imessage activiatation could not sign in please check your network connection and try again

    Unable to activiate Imessage and Facetime - error message: imessage activation could not sign in please check your network connection and try again

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • Hi im new apple user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like .! What can be this issue n how to solve it??

    hi im new apple  ,ac book pro user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like though i can access web site n etc  .! What can be this issue n how to solve it??

    Hi,
    If the machine is brand new I don't see why the serial Number is missing (it is entered on to a special chip at the factory)
    However if the machine is a return and has been refurbished then the Logic/mother board may have been changed and someone forgot to put the info back to the new board.
    for the   Points
    7:44 pm      Thursday; January 16, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • IMessage and FaceTime unable to sign in with Apple ID

    The fail message is unable to sign in,check network connection.Every else works just fine (app store, iTunes,safari )

    Hello chivos3000,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Best of luck,
    Mario

  • TS4268 I am unable to sign in to imessages and facetime. It keeps verifying my apple id. What do i do?

    I am unable to sign in to imessages and facetime. It keeps verifying my apple id. What do i do?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • HT204380 I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?

    I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?

    Troubleshooting FaceTime
    iOS   http://support.apple.com/kb/TS3367

  • I am currently unable to sign into Facetime.

    As the title says, I am currently unable to sign into Facetime from my MacBook Pro, Mac OS x 10.6.8. This has been the case for three weeks. I have not "upgraded" to Mavericks and I have not changed any settings. I have rebooted the computer several times and checked the time zone settings (having the computer in a different time zone than the settings is apparently an issue). Everything appears to be in order. I am able to sign in to the Apple Store and this forum and my iPod 4G connects just fine with the same Apple ID and password. Any ideas?

    Unable to make or receive FaceTime calls after April 16, 2014
    iOS- Troubleshooting FaceTime
    iOS- Troubleshooting FaceTime and iMessage activation

  • Unable to sign in to iCloud, iMessage, FaceTime, or App Store

    Ok, this is STUPID frustrating. I'm NOT a novice user with Mac's, but I'm stumped to figure this bug out...  
    13" MacBook Pro 5,5
    2.53 GHz Core 2 Duo
    8GB Ram
    120GB SSD - OS & Applications
    750GB 7200rpm HDD inplace of optical drive.  - User files/profile set on this HDD.
    Fresh Mountain Lion/10.8.1 (clean) install from USB (formatted HDD first).
    Problem:
    1. Can not sign in to ANYTHING that uses my Apple ID (except iTunes. iTunes seems to be working, I think). Specifics listed below:
    Error Messages:
    iCloud (System Preferences):
    You can't sign in at this time. 
    Try signing in again.
    iCloud - Calendar.app (Preferemces>Accounts>Account Type: iCloud):
    Sticks on "Searching "iClound.com" for calendar servers" for quite a while then shows the message:
    "Calendar found a CalDAV server but couldn't log in with the user name "[email protected]". Make sure the user name and password you entered are correct, then try again."
    FaceTime:
    Sign in with my Apple ID username and password. Another box pops up reasking for my password, then I get the screen telling me my FaceTime address, where people can call me (my Apple ID). I click "Next", it says "Verifying" then "Verified" then boots me right back to the innitial sign in screen with the error message "Incorrect Apple ID or Password"....     FRUSTRATING!!!
    Messages.app (Preferemces>Accounts):
    Enter Apple ID & password, a box pops up asking me to reenter my password, so I do. Then I get the error message:
    "Could not sign in to iMessage"
    "Could not sign in. Please check your network connection and try again."
    App Store (Store>Sign In):
    Enter my Apple ID and password. It sits and thinks for a bit, then the box disapears like it accepted my input, but then does nothing. Doesn't show me my store account, and when I reclick on the "Store" Context Menu, I see the "Sign In" option like I never gave it my username and password to begin with.
    I've tried to create new Apple ID's (through the menu choices), both using an external email address, and creating a new .me email address. No good there either:
    Click create a new ID> Location = United States, Birthday= my birthday (im 32 so no limit there).
    Doesn't matter if I choose to use an existing email or wish to create free apple email.  I get the "Terms of Service" screen, click the "I agree box" and then I again get the "You can't sign in at this time. Try Signing in again." error message...
    I've searched and searched all over Google, even tried some of the fixes the Hacintosh folks are using to correct similar issues, but in-so-far nothing has worked. I'm at an impass here. 
    I installed Mountain Lion over my Lion install, and everything worked. I reformatted my HDD and installed a raw, fresh copy of Mountain Lion, and  *poof*  no workie, workie all brokie, brokie.
    Before someone states the completely obvious, yes I know my Apple ID and pass are correct. I signed in to Apple.com, iTunes, and iCloud with it just fine. Using my computer's built-in service fuctions, or individual apps that I can point to my Apple ID, it wont let me in. I can't do crapall. Can someone here please lend a hand? Hopefully I'm not the only person having this issue?!?!?!

    Called Apple and was surprised that the problem was actually solved in one call! Here is the fundamental problem (and I think it is mostly Apple's fault):
    The Apple ID used by iCloud (and iMessages, Facetime, etc.) is DIFFERENT from the Apple ID used by iTunes etc. In my case, I had set up an Apple ID awhile ago with the format xxxxxxx, and then when iCloud started, Apple automatically set up an iCloud account with the format [email protected] because iCloud needs an email address. These two are different accounts in Apple's system. When I reset my password for xxxxxxx, it did not change my password for [email protected]
    In case my problem is not your problem, here was my situation. All my services were working on my iPhone and iPad, until I went to iCloud.com and couldn't remember my password. I used the iForgot service, and entered my Apple ID (xxxxxxx), and then reset my password. This is where the trouble began.
    I could log into appleid.apple.com, and "Manage my Apple ID" using the xxxxxxx name and the new password I had set. For the life of me though, I could not sign into iCloud, Facetime, Find My Friends, iMessages, etc. iTunes worked fine. I think this is similar to the OP. I tried signing in as xxxxxxx and using [email protected] and [email protected], all using the new password I had reset, and none of them worked. I knew the credentials were correct though, since I could "Manage my Apple ID".
    Here's the solution:
    Go to iForgot, and instead of typing in your Apple ID as xxxxxxx, type in [email protected] (or whatever your iCloud email address is). Answer the security questions, and then reset your password. In my case, I reset it to the same password I had reset to with xxxxxxx. Then everything worked for me.

  • We had a tower problem in our area and now I am unable to sign into my google account on my phone. I have tried to remove my account and set it up again, but am still having the same issue. It does not let me sign in keeps saying that sync is not respondi

    I am unable to sign into my google account after a tower being down. Any ideas

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • Unable to Sign In to iTunes from apple tv (1st Gen). GRRRRR!!!!

    Two days ago I was searching for movies to rent. So I casually went on to the Apple TV to browse all the HD movies. The #1 movie was Iron Man 2 (I watched the preview), #2 was Get Him to The Greek. I decided to opt for the comedy and rented Get Him to The Greek right from my Apple TV. I watched it and all was right with the world.
    The next night I decided that I'd rent Iron Man 2 (wife's out of town). So I go into the Apple TV to get it since I knew that it was the #1 top rental the previous night was Iron Man 2. Much to my surprise, Iron Man 2 was nowhere to be found in the iTunes store on the Apple TV. Not further down the top rentals list. Not in the alphabetical listing of all movies, not even in the search. "Well that's bizarre," I said to myself. "I wonder if I can find it in the regular iTunes store on my Mac Pro?" Well sure enough, iRon Man 2 was there. So I rented it on the Mac Pro. Curiously, it didn't show up on my Apple TV. I waited and waited. So I went back to iTunes and, oh silly me, I have to put it there in the iTunes sync dialog and then sync the Apple TV. I did that, and since it was late, I went to bed.
    Today, I finally got the kids to bed and cleaned up and decided to watch my rented Iron Man 2. Fire up the Apple TV, see that Iron Man 2 is right there at the front of the listed movies on my Apple TV. Sweet. Select, select play, settle in with a nice drink and ....
    Your Apple TV is not authorized to play this content.
    What the?!?!
    Hrm. That's weird. Well let me double check that I can play Toy Story (a movie I had downloaded and watched with my boy a while back). Yup, Toy Story works all right. So I decided to futz around a bit to see if I could figure out *** is wrong. Over to the settings list, hmm, maybe I should try the "Downloads" option? Click. Okay it says "Check for Downloads." Sure why not. Click. Enter your Apple ID. Yeah okay. Now enter your password. Done. And...
    Unable to Sign In.
    The Apple ID you entered couldn't be found or your password was incorrect. Please try again.
    What? Oh silly me, I must have made a mistake and entered the wrong email address or password. I'll just do it again, I'm sure it'll work this time. And...
    Unable to Sign In.
    The Apple ID you entered couldn't be found or your password was incorrect. Please try again.
    Um. Okay, third time's the charm. First let's go into iTunes on my Mac to make sure that I really am entering the right information. Yup, exactly what I thought I entered on the Apple TV. So back to the Apple TV to enter the username (and triple checking it) and the password (carefully inspecting each character as I do it). Still no luck.
    Well I guess I'll look up this error online. I found an Apple Support document that indicates there is a problem with aol.com email addresses to log onto iTunes from the Apple TV. That shouldn't be it, I'm using a gmail.com address. Then I found an Apple Discussions link from 2008 where people were flustered by this issue. A few had gotten their Apple TVs to work again by unplugging the Apple TV and deauthorizing and reauthorizing the computer the Apple TV is sync'd to, plugging the apple TV back in and syncing the Apple TV back to the computer.
    I gave that the old college try. I came back to try the Apple TV and still got that Iron Man 2 was not authorized on the Apple TV. I thought I'd try Toy Story just to make sure that it still worked. Now that movie said the Apple TV was not authorized to play that movie.
    I'm going backwards! Things that were working now aren't and I've spent my entire night trying to figure this crap out. Someone please help me make this "just work" so I don't have to go and smash it to pieces with a baseball bat. My stats as of right now:
    1) I can't log into my iTunes account from anywhere it asks for it on the Apple TV. I've tried settings>downloads, settings>general>itunes store, settings>general>network>test network.
    2) I can't log into my YouTube account. I've triple checked that my information is correct.
    3) I can't play any movies purchased through iTunes even if they were purchased from my Apple TV.
    4) I CAN play music and a music video that I purchased on my Apple TV and music I purchased from my Mac.
    5) I can play a TV season that I purchased some time ago on the Apple TV.
    6) I can log into my account in iTunes from both of my Macs.
    Oh also to get the easy questions out of the way: 1) Yes I'm 100% certain that I entered my username and password correctly. 2) I am completely up to date with my iTunes software on the Mac and my Apple TV software (as far as I can tell).
    I'm trying to stay calm and keep things light. But holy crap this is frustrating. I spent good money on the movies that I can't watch. I wasted hours and hours of my time troubleshooting and researching only to find myself going backwards and losing the ability to play things that I once had no problems playing. This just isn't working and I wasted my whole night on it. Someone please help!

    I cannot help you other than to say I have exactly the same problem and have been trying to resolve it for over an hour now with no luck.
    Besides unplugging and replugging in my ATV I have also tried:
    - resetting my password to the same thing
    - resetting my password to something else
    - creating a new Apple ID and trying to use it
    None of this works.
    At this point I am guessing that Apple's servers are hosed and the error message is just incorrect. Hopefully they will fix the problem at their end over the weekend.
    And yes. Holy crap this is frustrating is putting it mildly.
    It amazes me that just a few hours ago I was playing with FaceTime and thinking very positively of Apple, but now I'm just ****** at what is clearly a screw up on their part.

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