Unable to sign in to itunes

Hi, I have been trying to sign in to itunes with my id and password. I know all is correct and have even managed to sign in with my wifes id and password. Every time I try to sign in with my own I get the . . . 'Your apple ID or Password was entered incorrectly" (in red type).
I have reenterd on numerous occasions and even left it for over 8 hours, but still to no avail.
I have even reset to a new password and have been able to change settings on my appleTV, and ipad which are fine and recognise the new password
But unfortunately I get the same message window in trying to sign into itunes????????
I have a mac pro with all OSX up to date.
Anybody help?
Thanks in advance.

Reset your iPad. You need to start all over again with setting up your ipad and use a real email address that's already created.

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HT2589 Unable to sign into the iTunes store with my Apple I'd. Please advise.

Unable to sign into the iTunes store with my Apple I'd. Please advise.

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Unable to Sign In to iTunes from apple tv (1st Gen). GRRRRR!!!!

Two days ago I was searching for movies to rent. So I casually went on to the Apple TV to browse all the HD movies. The #1 movie was Iron Man 2 (I watched the preview), #2 was Get Him to The Greek. I decided to opt for the comedy and rented Get Him to The Greek right from my Apple TV. I watched it and all was right with the world.
The next night I decided that I'd rent Iron Man 2 (wife's out of town). So I go into the Apple TV to get it since I knew that it was the #1 top rental the previous night was Iron Man 2. Much to my surprise, Iron Man 2 was nowhere to be found in the iTunes store on the Apple TV. Not further down the top rentals list. Not in the alphabetical listing of all movies, not even in the search. "Well that's bizarre," I said to myself. "I wonder if I can find it in the regular iTunes store on my Mac Pro?" Well sure enough, iRon Man 2 was there. So I rented it on the Mac Pro. Curiously, it didn't show up on my Apple TV. I waited and waited. So I went back to iTunes and, oh silly me, I have to put it there in the iTunes sync dialog and then sync the Apple TV. I did that, and since it was late, I went to bed.
Today, I finally got the kids to bed and cleaned up and decided to watch my rented Iron Man 2. Fire up the Apple TV, see that Iron Man 2 is right there at the front of the listed movies on my Apple TV. Sweet. Select, select play, settle in with a nice drink and ....
Your Apple TV is not authorized to play this content.
What the?!?!
Hrm. That's weird. Well let me double check that I can play Toy Story (a movie I had downloaded and watched with my boy a while back). Yup, Toy Story works all right. So I decided to futz around a bit to see if I could figure out *** is wrong. Over to the settings list, hmm, maybe I should try the "Downloads" option? Click. Okay it says "Check for Downloads." Sure why not. Click. Enter your Apple ID. Yeah okay. Now enter your password. Done. And...
Unable to Sign In.
The Apple ID you entered couldn't be found or your password was incorrect. Please try again.
What? Oh silly me, I must have made a mistake and entered the wrong email address or password. I'll just do it again, I'm sure it'll work this time. And...
Unable to Sign In.
The Apple ID you entered couldn't be found or your password was incorrect. Please try again.
Um. Okay, third time's the charm. First let's go into iTunes on my Mac to make sure that I really am entering the right information. Yup, exactly what I thought I entered on the Apple TV. So back to the Apple TV to enter the username (and triple checking it) and the password (carefully inspecting each character as I do it). Still no luck.
Well I guess I'll look up this error online. I found an Apple Support document that indicates there is a problem with aol.com email addresses to log onto iTunes from the Apple TV. That shouldn't be it, I'm using a gmail.com address. Then I found an Apple Discussions link from 2008 where people were flustered by this issue. A few had gotten their Apple TVs to work again by unplugging the Apple TV and deauthorizing and reauthorizing the computer the Apple TV is sync'd to, plugging the apple TV back in and syncing the Apple TV back to the computer.
I gave that the old college try. I came back to try the Apple TV and still got that Iron Man 2 was not authorized on the Apple TV. I thought I'd try Toy Story just to make sure that it still worked. Now that movie said the Apple TV was not authorized to play that movie.
I'm going backwards! Things that were working now aren't and I've spent my entire night trying to figure this crap out. Someone please help me make this "just work" so I don't have to go and smash it to pieces with a baseball bat. My stats as of right now:
1) I can't log into my iTunes account from anywhere it asks for it on the Apple TV. I've tried settings>downloads, settings>general>itunes store, settings>general>network>test network.
2) I can't log into my YouTube account. I've triple checked that my information is correct.
3) I can't play any movies purchased through iTunes even if they were purchased from my Apple TV.
4) I CAN play music and a music video that I purchased on my Apple TV and music I purchased from my Mac.
5) I can play a TV season that I purchased some time ago on the Apple TV.
6) I can log into my account in iTunes from both of my Macs.
Oh also to get the easy questions out of the way: 1) Yes I'm 100% certain that I entered my username and password correctly. 2) I am completely up to date with my iTunes software on the Mac and my Apple TV software (as far as I can tell).
I'm trying to stay calm and keep things light. But holy crap this is frustrating. I spent good money on the movies that I can't watch. I wasted hours and hours of my time troubleshooting and researching only to find myself going backwards and losing the ability to play things that I once had no problems playing. This just isn't working and I wasted my whole night on it. Someone please help!

I cannot help you other than to say I have exactly the same problem and have been trying to resolve it for over an hour now with no luck.
Besides unplugging and replugging in my ATV I have also tried:
- resetting my password to the same thing
- resetting my password to something else
- creating a new Apple ID and trying to use it
None of this works.
At this point I am guessing that Apple's servers are hosed and the error message is just incorrect. Hopefully they will fix the problem at their end over the weekend.
And yes. Holy crap this is frustrating is putting it mildly.
It amazes me that just a few hours ago I was playing with FaceTime and thinking very positively of Apple, but now I'm just ****** at what is clearly a screw up on their part.

Apple TV 2 Waiting for network services, unable to sign in to iTunes store

Received my Apple TV yesterday.
It is connected to my network (I have tried wired and wireless).
I can view movie previews and Podcasts.
I cannot sign in to the iTunes Store (therefore cant rent movies), cannot view Youtube videos (No content available), cannot use Netflix (Waiting for network services when I try).
I spoke to Apple support, they couldn't help. They say the problem is with my network or my ISP.
I have a Linksys WRT160N router, on which I have tried disabling the firewall.
My ISP is Telus, I am on their Fibre Optic network in BC. I wonder if Telus are blocking Apple TV?
Anyone else experiencing this?
Message was edited by: gbcecanada
Message was edited by: gbcecanada

I received my Apple TV yesterday.
I am running cable internet with 10Mbps constant.
So I connected it up and proceeded to issue after issue. I could not log into my Apple account. It was stating that my name or password was incorrect.
When I would start the unit it would stay at the waiting for network connections screen for several minutes!
I did all the tricks of turning the apple of and back on, NO FIX.
I tried to update the software, and I recieved a message that stated I have the most updated software, so....NO FIX
I did a full restore. The Apple TV downloaded the newest software and rebooted after about 7 minutes, NO FIX
I logged into my router and opened all ports, added ports 80 and 123, NO FIX
I also disabled my entire firewall on my router and turned off the WEP security feature...and what would you guess.....NO F I X!!
So I logged back into my router and reset all my original settings...still NO FIX.
SO here is the good part...Apparently the system has to connect to time.apple.com and get updated...it's sort of like a verification of the system.
So after it updated everything worked great! No unable to sign into my account. NO waiting on network connections anymore.
So the biggest advice I can give, especially after my 3 hours of gradually wasting my time until I almost threw the unit out my bedroom window, is connect it to your WIFI system and let it sit by itself for a few hours and let it connect to the Apple server.
Hope this helps everyone that, at some point, has shared my pain and frustration.

Im Unable to Sign In to Itunes.

Hello Everyone.
I'm unable to Sign into Itunes (As the Title suggests).
I can only sign in on my IPhone and that is it.
I've tried multiple versions of itunes.
I've tried on 3 PCs and 1 Mac (None of them worked)
3 Networks and my IPhones Wireless hotspot. (None of them worked)
What is weird is that no one else in my family/friends have this problem, It has only occured when i updated to the IOS 7 (Account only works on my Ihpone anyway) I had to restore my PC earlier this week and reset my Library which was mighty annoying so I really dont need this problem right now... I just want to go back to my music but that i can only download on my Iphone...
Ive tried the Basic and Advanced Troubleshooting so don't give me that. I do know my fair share of tech and I've read multiple Disscusions on this topic but none of them are completed and the only thing i get sent to is the troubleshooting page.
This is one of the most ridiculous problems Ive had on itunes. It makes no sence in my head.
I'd like a fix but at the moment Im quite happy to settle on any news of an upcoming update that apple might be working on to fix this problem.
Thanks for any help
- Sam Duke
P.s Before anyone mentions, Yes I have rang Apple about this problem but it went nowhere.

I have the exact same issue. Started happening about the time iOS 5 was available. Thought it was just server overload with everyone trying to download it at once but it has been well over a week now. iTunes Support responded with a form letter response with links to solutions that I said I tried in my original email. Need to make sure my Amazon Downloader app still works if Apple doesn't want my money.

Unable to Sign In to Itunes Store

I'm trying to set up Apple TV. I cannot connect to the Itunes store via ATV. Each time I try, I get an error saying:
"Unable to Sign In - The Apple ID you entered couldn't be found or you password was incorrect. Please try again"
I am also having difficulty accessing YouTube.
I am able to connect to the itunes store via my macbook without any problems. I'm also able to download and view trailers and listen to music which have been synced.
This is what I have done so far. I have done a reset, restored, unplugged and updated software. Still nothing. I'm connected to the internet using a Time Capsule without any added firewall software. Everything is apple and plug and play just isn't working.
Any suggestions?

I also have "accessing iTunes Store...." when I try sign in to my account....
I can browse the store but not sign in.
I have recently added a Netgear DGN2000 router.......... checked all settings to no avail
If i swap the router for an alternative internet connection (a gsm modem - it works fine!)... maybe same problem?

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Is your keyboard plugged in? Any other information that might help narrow things down a bit such as error messages?

Problems signing in to Itunes - internet connection

Hi,
For the past couple of days I have been unable to sign in to itunes. Whenever I enter my apple ID and password it says "accessing itunes" however after upto a minute a window pops up saying "the network connection timed out... make sure your network connection is active"
However, i'm connected to the internet, can access the internet and the itunes store. The itunes store is also in general, working (i.e. I can browse the store and listen to the songs).
I was wondering if there was just a problem with the itunes store and other people are having similar difficulties or if its just me!
please help!

Hi, glad to hear it's not just me then! I've not been able to log on to my account since last weekend - I replaced my Apple TV mk1 and added an Apple TV2, maybe the two are connected although I've tried most things I can think of. re-install iTunes, fix permissions, changed router, etc although I'm still using a BT HomeHub2 as my modem as the Apple wireless doesn't have one. I suspect it might have something to do with BT. Like you the rest of my internet is working fine, interestingly, I can connect direct to the iTunes store via my 3G iPad no problem, so it must be something to do with my home set up. I'll keep trying and let you know if I solve the problem. Any good ideas from anyone else very welcome!!

Photo stream unable to sign in (Apple TV 2)

Trying to set up photo stream on the Apple TV 2, getting an 'Unable to Sign In' error. iTunes Match worked without a problem but the photo stream refuses to sign in

I figured out a way to fix this with my new Apple TV!
After trying EVERYTHING!...(Trust me, I had tried EVERYTHING!) including restoring Apple TV to the original factory settings....reconiguring in every-which possible way.....
Here's what I did to make it work.
I happened to be in the "Settings" app of my iPhone, where I did something with the calendar settings for iCloud.
There, it prompted me to read the new "Terms & Conditions". I agreed to them and then went directly to my Apple TV and it immediately worked.
This was after WEEKS of trying EVERYTHING!
So the key is to get an Apple device to prompt you with the new "Terms & Conditions". Once you've agreed to it, you should find that Apple TV will let your PhotoStream work again!
Hope that helps!

I can't sign into my itunes account. What's up?

I was able to download the new Foo Fighters album on the 15/5/11. Since then I have been unable to sign into the iTunes uk account.It does not recognise my Apple ID or password. It doesn't recognise the date of birth I put in, too. When I request a password reset email I receive nothing at all. This is very frustrating. If you're wondering how I can ask the question, this is my other account.

Hello there, MikeIsHistory.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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TS1368 I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

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HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

1. Because if you could, someone who breaks into your account could do it as well.
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Why am I unable to sign in to app store or iTunes store?

I am unable to sign into my apple ID to use app store because it says the ID hasn't been used in ITunes store. But it won't let me do that either.

Reset your iPad. You need to start all over again with setting up your ipad and use a real email address that's already created.

I am unable to sign in to my itunes account through itunes

Hi I am unable to sign in to my itunes account through itunes.
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Thanks.

i clicked to find answer to the same question as i am medical professional frustrated with lack of ease to download stuff to itouch using wireless home network and/or link USB link/line to laptop ibook of my windows desktop.... my kids say "sorry dad , we're not having trouble....
am even having trouble changing the %&*^&% password over and over ...one for apple ,one for
itunes..... they say email not necessary; ; for user name.... but other user names end up not working...... and i am the dad that has to get the home computer router back working after power outage..... so i am not computer clueless...... enough for now .... gotta go to work...
total ******...... et

Unable to sign in to itunes

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