Unable to sign in to Premier 12 with valid adobe ID

I can sign in to adobe.com but I cannot sign in to video editor in premier 12 using that adobe id.

Unable
Thanks for the follow up.
Is your Windows Vista 32 or 64 bit?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card? How many video cards/graphics cards
does your computer use - one or two. Please verify with Device Manager/Display Adapters/.
Are you running the program from a User Account with Administrative Privileges? Even if you are, right click the desktop
icon for the program, select and apply Run As Administrator.
Have you gone through the remedies in the blog posts?
Uninstall the program the usual Control Panel way
Do a free ccleaner run through (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete uninstalls/reinstalls
CCleaner - PC Optimization and Cleaning - Free Download
Reinstall with antivirus and firewall(s) disabled.
Please review and consider.
Thank you.
ATR

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