Unable to sign into Creative Cloud Connection or AAM
Can't sign in to creative cloud connection or adobe application manager
when i enter email and password and click sign in application crash
Process: PDApp Re: Creative cloud subscription renewal problems
Path: /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 7.0.0.233 (7.0.0.233)
Code Type: X86 (Native)
Parent Process: launchd Re: Creative cloud subscription renewal problems
User ID: 501
Date/Time: 2013-03-15 17:12:57.488 +0200
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 1135 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 929 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: CEB050FE-38B5-C2DC-6864-1900B63DF831
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 Re: Creative cloud subscription renewal problems -/- SM=NUL /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
__TEXT 0000000000001000-000000000004c000 Re: Creative cloud subscription renewal problems r-x/rwx SM=COW /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Application Specific Information:
objc_msgSend() selector name: retain
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x92eeda8b objc_msgSend + 27
1 CCMNative.dylib 0x0bfa3364 OSXMLParser::addChildToNode(void, void) + 100
2 CCMNative.dylib 0x0bf2ac71 getPrefFromOPM(MessageObject const&) + 2385
3 CCMNative.dylib 0x0bfa6732 0xbf22000 + 542514
4 CCMNative.dylib 0x0bfa65a9 Applet::executeMethodWithMessage(MessageObject&) + 147
5 CCMNative.dylib 0x0bf32242 processMessage + 115
6 com.adobe.PDApp 0x0000ff42 0x1000 + 61250
7 com.adobe.PDApp 0x000036f8 0x1000 + 9976
8 com.adobe.PDApp 0x00003535 0x1000 + 9525
9 com.adobe.PDApp 0x00008d22 0x1000 + 32034
10 com.adobe.ape 0x024437f7 APEStreamWrite + 83047
11 com.adobe.ape 0x0244a56d APEStreamWrite + 111069
12 com.adobe.ape 0x0244c96d APEStreamWrite + 120285
13 com.adobe.ape.engine 0x068192fe SWFLPlayer_Initialize + 350
14 com.adobe.ape.engine 0x06476ea5 APXGetHostAPI + 1009397
15 ??? 0x0996c28f 0 + 160875151
16 ??? 0x0bb4451c 0 + 196363548
17 ??? 0x0bb44c5f 0 + 196365407
18 ??? 0x0bb44ff9 0 + 196366329
19 ??? 0x0bb445cc 0 + 196363724
20 ??? 0x0bc5fde2 0 + 197524962
21 ??? 0x0bc5c6e9 0 + 197510889
22 ??? 0x0bc5c86d 0 + 197511277
23 ??? 0x0bc5ca8d 0 + 197511821
24 ??? 0x0f9a6f2c 0 + 261779244
25 com.adobe.ape.engine 0x06b54cbf SWFLPlayer_Initialize + 3390239
26 ??? 0x0f9a72b8 0 + 261780152
27 com.adobe.ape.engine 0x06b54cbf SWFLPlayer_Initialize + 3390239
28 ??? 0x0ada2efc 0 + 182071036
29 com.adobe.ape.engine 0x06b52496 SWFLPlayer_Initialize + 3379958
30 com.adobe.ape.engine 0x06b5384b SWFLPlayer_Initialize + 3385003
31 com.adobe.ape.engine 0x06aab41f SWFLPlayer_Initialize + 2695807
32 ??? 0x0ada30c8 0 + 182071496
33 ??? 0x0ada352f 0 + 182072623
34 ??? 0x0ada3678 0 + 182072952
35 ??? 0x0ada3897 0 + 182073495
36 ??? 0x0bbe625c 0 + 197026396
37 ??? 0x0bc62204 0 + 197534212
38 ??? 0x0bc60fbb 0 + 197529531
39 ??? 0x0bc62080 0 + 197533824
40 ??? 0x0ada2efc 0 + 182071036
41 com.adobe.ape.engine 0x06b52496 SWFLPlayer_Initialize + 3379958
42 com.adobe.ape.engine 0x06b5384b SWFLPlayer_Initialize + 3385003
43 com.adobe.ape.engine 0x06aab41f SWFLPlayer_Initialize + 2695807
44 ??? 0x0ada30c8 0 + 182071496
45 ??? 0x0ada352f 0 + 182072623
46 ??? 0x0ada3678 0 + 182072952
47 ??? 0x0ada3897 0 + 182073495
48 ??? 0x0bbe625c 0 + 197026396
49 ??? 0x0bc62204 0 + 197534212
50 ??? 0x0bc62ef7 0 + 197537527
51 ??? 0x0ada2efc 0 + 182071036
52 com.adobe.ape.engine 0x06b52496 SWFLPlayer_Initialize + 3379958
53 com.adobe.ape.engine 0x06b5384b SWFLPlayer_Initialize + 3385003
54 com.adobe.ape.engine 0x06aab41f SWFLPlayer_Initialize + 2695807
55 ??? 0x0ada30c8 0 + 182071496
56 ??? 0x0ada352f 0 + 182072623
57 ??? 0x0ada3678 0 + 182072952
58 ??? 0x0ada3897 0 + 182073495
59 ??? 0x0bbe625c 0 + 197026396
60 ??? 0x0bc62204 0 + 197534212
61 ??? 0x0bc64332 0 + 197542706
62 ??? 0x0ada2efc 0 + 182071036
63 com.adobe.ape.engine 0x06b52496 SWFLPlayer_Initialize + 3379958
64 com.adobe.ape.engine 0x06b5384b SWFLPlayer_Initialize + 3385003
65 com.adobe.ape.engine 0x06aab41f SWFLPlayer_Initialize + 2695807
66 ??? 0x0ada30c8 0 + 182071496
67 ??? 0x0ada352f 0 + 182072623
68 ??? 0x0ada3678 0 + 182072952
69 ??? 0x0ada3897 0 + 182073495
70 ??? 0x0bbe625c 0 + 197026396
71 ??? 0x0bc62204 0 + 197534212
72 ??? 0x0f9a7e94 0 + 261783188
73 com.adobe.ape.engine 0x06b54cbf SWFLPlayer_Initialize + 3390239
74 ??? 0x0ada2efc 0 + 182071036
75 com.adobe.ape.engine 0x06b52496 SWFLPlayer_Initialize + 3379958
76 com.adobe.ape.engine 0x06b5384b SWFLPlayer_Initialize + 3385003
77 com.adobe.ape.engine 0x06aab41f SWFLPlayer_Initialize + 2695807
78 ??? 0x0ada30c8 0 + 182071496
79 ??? 0x0ada352f 0 + 182072623
80 ??? 0x0ada3678 0 + 182072952
81 ??? 0x0ada3897 0 + 182073495
82 ??? 0x0bbe625c 0 + 197026396
83 ??? 0x0bc62204 0 + 197534212
84 ??? 0x0f9adc47 0 + 261807175
85 ??? 0x0ada2efc 0 + 182071036
86 com.adobe.ape.engine 0x06b52496 SWFLPlayer_Initialize + 3379958
87 com.adobe.ape.engine 0x06b5384b SWFLPlayer_Initialize + 3385003
88 com.adobe.ape.engine 0x06aab41f SWFLPlayer_Initialize + 2695807
89 ??? 0x0ada30c8 0 + 182071496
90 ??? 0x0ada352f 0 + 182072623
91 ??? 0x0ada3678 0 + 182072952
92 ??? 0x0ada3897 0 + 182073495
93 ??? 0x0bbe625c 0 + 197026396
94 ??? 0x0c61061f 0 + 207685151
95 ??? 0x0c610b68 0 + 207686504
96 ??? 0x0c60e8d4 0 + 207677652
97 com.adobe.ape.engine 0x06468b86 APXGetHostAPI + 951254
98 com.adobe.ape.engine 0x0646286d APXGetHostAPI + 925885
99 com.adobe.ape.engine 0x0646be3d APXGetHostAPI + 964237
100 com.adobe.ape.engine 0x06613dd1 APXGetHostAPI + 2700833
101 ??? 0x09973331 0 + 160903985
102 ??? 0x0a95ea30 0 + 177596976
103 ??? 0x0c6111f7 0 + 207688183
104 ??? 0x0c6112c1 0 + 207688385
105 ??? 0x0c611399 0 + 207688601
106 ??? 0x0c60e95c 0 + 207677788
107 ??? 0x0b69b3cb 0 + 191476683
108 ??? 0x0bb44b88 0 + 196365192
109 ??? 0x0b69f730 0 + 191493936
110 ??? 0x0ada2efc 0 + 182071036
111 com.adobe.ape.engine 0x06b52496 SWFLPlayer_Initialize + 3379958
112 com.adobe.ape.engine 0x06b5384b SWFLPlayer_Initialize + 3385003
113 com.adobe.ape.engine 0x06aab41f SWFLPlayer_Initialize + 2695807
114 ??? 0x0ada30c8 0 + 182071496
115 ??? 0x0ada352f 0 + 182072623
116 ??? 0x0ada3678 0 + 182072952
117 ??? 0x0ada3897 0 + 182073495
118 ??? 0x0bb44093 0 + 196362387
119 ??? 0x0b69fa30 0 + 191494704
120 com.adobe.ape.engine 0x06b53964 SWFLPlayer_Initialize + 3385284
121 com.adobe.ape.engine 0x06aab41f SWFLPlayer_Initialize + 2695807
122 ??? 0x0ae0831e 0 + 182485790
123 ??? 0x0ae04520 0 + 182469920
124 com.adobe.ape.engine 0x06468b86 APXGetHostAPI + 951254
125 com.adobe.ape.engine 0x06462426 APXGetHostAPI + 924790
126 com.adobe.ape.engine 0x06466840 APXGetHostAPI + 942224
127 com.adobe.ape.engine 0x0646e40e APXGetHostAPI + 973918
128 com.adobe.ape.engine 0x0689cde3 SWFLPlayer_Initialize + 539715
129 com.adobe.ape.engine 0x06613f9a APXGetHostAPI + 2701290
130 ??? 0x09972853 0 + 160901203
131 ??? 0x099724f0 0 + 160900336
132 com.adobe.ape.engine 0x0689cffe SWFLPlayer_Initialize + 540254
133 com.adobe.ape.engine 0x06530974 APXGetHostAPI + 1769924
134 com.adobe.ape.engine 0x06530a92 APXGetHostAPI + 1770210
135 com.adobe.ape.engine 0x064ecde0 APXGetHostAPI + 1492528
136 com.adobe.ape.engine 0x0652fc4a APXGetHostAPI + 1766554
137 com.adobe.ape.engine 0x067c723b APXGetHostAPI + 4483723
138 com.adobe.ape.engine 0x067c78b4 APXGetHostAPI + 4485380
139 com.adobe.ape.engine 0x0681b888 SWFLPlayer_Initialize + 9960
140 com.apple.CoreFoundation 0x9703705f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
141 com.apple.CoreFoundation 0x97036a89 __CFRunLoopDoSources0 + 233
142 com.apple.CoreFoundation 0x9705c836 __CFRunLoopRun + 934
143 com.apple.CoreFoundation 0x9705c02a CFRunLoopRunSpecific + 378
144 com.apple.CoreFoundation 0x9705be9b CFRunLoopRunInMode + 123
145 com.apple.HIToolbox 0x92710f5a RunCurrentEventLoopInMode + 242
146 com.apple.HIToolbox 0x92710cc9 ReceiveNextEventCommon + 374
147 com.apple.HIToolbox 0x92710b44 BlockUntilNextEventMatchingListInMode + 88
148 com.apple.AppKit 0x954f09aa _DPSNextEvent + 724
149 com.apple.AppKit 0x954f01dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
150 com.apple.AppKit 0x954e663c -[NSApplication run] + 855
151 com.apple.AppKit 0x95489666 NSApplicationMain + 1053
152 com.adobe.PDApp 0x00006ad2 0x1000 + 23250
153 com.adobe.PDApp 0x00002815 0x1000 + 6165
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98d769ae kevent + 10
1 libdispatch.dylib 0x90411c71 dispatchmgr_invoke + 993
2 libdispatch.dylib 0x904117a9 dispatchmgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f280 pthreadcond_wait + 833
2 libsystem_c.dylib 0x904f5095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x0660389f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x06394d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f280 pthreadcond_wait + 833
2 libsystem_c.dylib 0x904f5095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x0660389f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x06394d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f280 pthreadcond_wait + 833
2 libsystem_c.dylib 0x904f5095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x0660389f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x06394d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f280 pthreadcond_wait + 833
2 libsystem_c.dylib 0x904f5095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x0660389f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x06394d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f2e9 pthreadcond_wait + 938
2 libsystem_c.dylib 0x9046f572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06603867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x0661ca5e APXGetHostAPI + 2736814
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f2e9 pthreadcond_wait + 938
2 libsystem_c.dylib 0x9046f572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06603867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x06792028 APXGetHostAPI + 4266104
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x98d737d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98d72cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x97056f89 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x9705c96f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9705c02a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x9705be9b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x987dc63a +Re: Creative cloud subscription renewal problems + 395
7 com.apple.Foundation 0x988407c8 -[NSThread main] + 45
8 com.apple.Foundation 0x9884074b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
10 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x98d75be6 __select + 10
1 com.apple.CoreFoundation 0x970a0660 __CFSocketManager + 1632
2 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
3 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f2e9 pthreadcond_wait + 938
2 libsystem_c.dylib 0x9046f572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06603867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x0661ca5e APXGetHostAPI + 2736814
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f2e9 pthreadcond_wait + 938
2 libsystem_c.dylib 0x9046f572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06603867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x06791f88 APXGetHostAPI + 4265944
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x98d760ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9046d0ac pthreadworkq_return + 45
2 libsystem_c.dylib 0x9046ce79 pthreadwqthread + 448
3 libsystem_c.dylib 0x90454d2a start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib 0x98d760ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9046d0ac pthreadworkq_return + 45
2 libsystem_c.dylib 0x9046ce79 pthreadwqthread + 448
3 libsystem_c.dylib 0x90454d2a start_wqthread + 30
Thread 14:
0 libsystem_kernel.dylib 0x98d760ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9046d0ac pthreadworkq_return + 45
2 libsystem_c.dylib 0x9046ce79 pthreadwqthread + 448
3 libsystem_c.dylib 0x90454d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x988080a7 ebx: 0x988080a7 ecx: 0x95d3f5ce edx: 0x0c758b5b
edi: 0x00000000 esi: 0x0040be80 ebp: 0xbfffa668 esp: 0xbfffa644
ss: 0x00000023 efl: 0x00010282 eip: 0x92eeda8b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
0x1000 - 0x4bfff +com.adobe.PDApp (7.0.0.233 - 7.0.0.233) <0AC47BE3-1495-34B6-9248-336055BFEB85> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
0x55000 - 0x5cffb +com.adobe.ape.shim (3.4.0.25376 - 3.4.0.25376) <9EE70820-4EC3-178A-30C8-06901D935FB3> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0xd7000 - 0xe4ff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x740000 - 0x7c0ff6 com.apple.xquery (1.3.1 - 30) <F6B4DB2B-47A3-3B61-9297-FA2B53859DFF> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x2300000 - 0x23fdfff +AdobePIM.dylib (7.0.0.233 - 7.0.0.233) <01D74D1B-4A3A-3F72-8F65-D6CAA89065EB> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
0x2410000 - 0x2464ffb +com.adobe.ape (3.4.0.25376 - 3.4.0.25376) <FBEBA196-DDFC-9B05-440A-1F958439AE2D> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x634b000 - 0x7293ff3 +com.adobe.ape.engine (3.4.0.25376 - 3.4.0.25376) <96667959-C06E-7991-A74F-C84FDE0D7838> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
0x748f000 - 0x753afff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x7824000 - 0x7829fff com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <081467DA-1F55-3C0C-8081-062A985F36B7> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x7858000 - 0x78b0fff +com.DivXInc.DivXDecoder (6.8.4.3 - 6.8.4) <26A406B3-E4BC-C6FF-8F28-A99FFEB5CF2D> /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x78d4000 - 0x78d7ffb +com.divx.divxtoolkit (1.0 - 1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x9b9e000 - 0x9bb0ff7 +VulcanBridge.dylib (7.0.0.124 - 7.0.0.124) <5DE164B2-C104-36CB-8DFD-9BDEBBDD67B2> /Applications/Utilities/Adobe Application Manager/*/VulcanBridge.dylib
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0x944b1000 - 0x944bbfff com.apple.DisplayServicesFW (2.7.2 - 357) <76D33A58-C39E-398A-9597-389A9B1FE76D> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x944bc000 - 0x9475fff3 com.apple.CoreImage (8.2.4 - 1.0.1) <BA4EE8D7-FE72-3CC3-801F-B69D8A8B426F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x94760000 - 0x94b18ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x94b19000 - 0x94d72ff8 com.apple.JavaScriptCore (8536 - 8536.28.10) <B02A662A-7DE6-3C9D-AB08-AA746D48FF2B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94d73000 - 0x94d97fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x94d98000 - 0x94e81ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x94e82000 - 0x94eddfff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x94ede000 - 0x94eecfff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x94eed000 - 0x94ef7fff libCSync.A.dylib (331.0.4) <71A7B331-C8A2-322C-AFB0-062EE9C3B848> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x94ef8000 - 0x94f47ff6 libTIFF.dylib (849) <229EBA67-A2D3-30B7-8177-3CA5503360EC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x94f48000 - 0x94f50fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x94f51000 - 0x94f93ff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x94f94000 - 0x94ff8fff com.apple.datadetectorscore (4.1 - 269.2) <B4D53047-C613-32F8-9E08-0154EA81B487> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x95286000 - 0x95330fff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x95331000 - 0x9538afff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9538b000 - 0x9538cfff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x9538d000 - 0x95f49ff7 com.apple.AppKit (6.8 - 1187.37) <6FBB3467-04F9-395F-8EA8-C84347C5BE43> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x95f4a000 - 0x95f4afff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x95f4b000 - 0x95f52fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x95f53000 - 0x95f59fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x95f5a000 - 0x95f64fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x95f8b000 - 0x95f8bfff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x95f8c000 - 0x95ff0ff3 libstdc+.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc+.6.dylib
0x95ff1000 - 0x960d2fff libcrypto.0.9.8.dylib (47) <D4EFFCFB-206D-3E3D-ADB5-CBAF04EB8838> /usr/lib/libcrypto.0.9.8.dylib
0x960d3000 - 0x964cffeb com.apple.VideoToolbox (1.0 - 926.87) <D6460276-E1CF-317D-B32F-80EAE916168C> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x964d0000 - 0x964d7ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x964d8000 - 0x965f4ffb com.apple.desktopservices (1.7.3 - 1.7.3) <7157C51D-C695-3C9E-B532-F551E7E55B56> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9689b000 - 0x969f3ffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <0D36953C-9897-3E9B-8C70-847E90B203A2> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x969f4000 - 0x96a12ff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x96a13000 - 0x96b4eff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x96b4f000 - 0x96b4ffff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96b50000 - 0x96b51ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x96b52000 - 0x96ee5ff3 com.apple.MediaToolbox (1.0 - 926.87) <F3623474-03AD-3A7F-8BD1-46A44A12E74E> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x96f4d000 - 0x96fabff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <953DD669-8C6E-387D-AB3F-D8C8965347DF> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96fac000 - 0x96fb3fff libsystem_dnssd.dylib (379.37) <49A44FB3-559D-3C7E-AA40-23F5A8E612AC> /usr/lib/system/libsystem_dnssd.dylib
0x96fc2000 - 0x97024fff libc+.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc+.1.dylib
0x97025000 - 0x9720dffb com.apple.CoreFoundation (6.8 - 744.18) <68AFEE40-0078-347E-9DEE-32CFE0062A10> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97587000 - 0x9758aff9 libCGXType.A.dylib (331.0.4) <981B13D6-4E8B-3468-92D3-FE436B48C0DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x9758b000 - 0x97c17ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x97c18000 - 0x97c34fff libPng.dylib (849) <BF2CB6F5-A2F1-35A4-93F7-ACA6D7F02084> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x97c35000 - 0x97c70fef libGLImage.dylib (8.7.25) <6C0B2148-032A-3911-AB21-2E07606E3D9A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x97d03000 - 0x97d03fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97d04000 - 0x97e0fff7 libJP2.dylib (849) <B2D0E844-C390-376C-91D9-F3501B5C7A83> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97e10000 - 0x9808cff7 com.apple.QuickTime (7.7.1 - 2599.24) <5B1CA228-A6B3-39DF-A5CC-F981E59DAD1D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9808d000 - 0x98091fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x98092000 - 0x9810effb libType1Scaler.dylib (101.1) <0D94D786-29F7-33DB-B64B-B264FA5EACD2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x9810f000 - 0x98177ff7 com.apple.framework.IOKit (2.0.1 - 755.22.5) <F9A70D23-1108-3616-9DE3-6C5730CA7AB2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x981da000 - 0x98249ffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9824a000 - 0x9824efff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9824f000 - 0x982efff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x982f0000 - 0x982fcff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x982fd000 - 0x98332fff libTrueTypeScaler.dylib (84.6) <B7DB746B-7A61-38EF-8CA7-408ED9C14A02> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x98333000 - 0x98638ff7 com.apple.CoreServices.CarbonCore (1037.5 - 1037.5) <356AE2DF-ABB0-319C-8B5B-2F33D693889F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9867a000 - 0x9867dffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x9867e000 - 0x98682ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x98683000 - 0x9868efff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9868f000 - 0x986acff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x986ad000 - 0x987a1ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x987a2000 - 0x98ac0ff3 com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x98b02000 - 0x98b10ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x98b11000 - 0x98b12fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x98b19000 - 0x98b42fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x98b43000 - 0x98b58fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x98b59000 - 0x98b5cff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x98b5d000 - 0x98b6cfff libGL.dylib (8.7.25) <818E3E6B-9B00-3117-8157-9E95CB59A47B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
Hi Mic_halis,
Could you try these:
Recreate the opm.db files
Exit Creative Cloud Connection.
Remove the opm.db file located here: <user>\Library\Application Support\Adobe\OOBE
Restart Creative Cloud Connection and sign in
Note: You can navigate to the relevant <user>\Library folder by pressing cmd+Shift+g, and entering /users/<username>/Library
Also check
Confirm the Proxy settings are disabled if not being used
Test in a newly created user account to see if the behavior occurs in this account as well
10.6 - http://support.apple.com/kb/PH6651
10.7 - http://support.apple.com/kb/PH4600
10.8 - http://support.apple.com/kb/PH11468
Temporarily disable any antivirus or firewall software on the system and see if the behavior persists
-Dave
Similar Messages
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I can't sign into creative cloud desktop connection
I can't sign into creative cloud desktop connection. Every time I try on my computer it comes up with - you have been signed out? Please sign in - It never signs in. I can sign in perfectly online but not on my computer desktop version. I have uninstalled and reinstalled app but hasn't worked.
I happend to have the same problem... I can sign in online but my destop version does not do anything! And if I startup one of my applications it asks me to sign in (for a trail version). If I do so I get this message....
There was an error with this action. Try again later.
0dd926b8-96c7-4362-adc0-xxxxxxxxxx
I changed the last 12 characters in x because I have no idea if this error is specific for my account. -
Can't sign into creative cloud
I am having trouble signing into creative cloud. Every time I try to sign in, it always goes back to the you have been signed out page. I have not been able to update any software for ages. I've tried all the suggestions on your pages but nothing works
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792 -
I can't sign into creative cloud since doing a update? I changed my password, got confirmation email
I can't sign into creative cloud since doing a update? I changed my password, got confirmation email saying this was done but it still won't sign in. Please help?
Hi,
Check this document and see if it clears up your problem:
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
regards,
steve -
Why am I constantly having to sign into Creative Cloud and agree to the ELUA every time I launch an
Why am I constantly having to sign into Creative Cloud and agree to the ELUA every time I launch an app?? I have to do this 2-4 times a day and it is reducing work efficiency.
What did you phone carrier say when you contacted them about your cellular data issues?
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Every time i try to sign into creative cloud it says you have been signed out?
I just want to buy adobe photoshop.... in the last 2 hours my computer has been plagued with viruses and nearly destroyed as i couldnt access the internet and didnt know what to do. Now every time i try to download it it tells me to sign into creative cloud. Every time i type in my email and my password and click sign in it says you have now been signed out.... this is the most un userfriendly website i have ever seen and im not recomending it to anybody.... Somebody tell me why im being trolled by this damn thing... this has been seen by 25 people.. the website continues to do this. I never buying another adobe product again and im gonna make sure my friends dont either... good bye
CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
3: Now navigate to Application Support/Adobe/OOBE/.. folder.
4: Delete opm file under OOBE.
5: Rename OOBE to OOBEold.
6: Check if you have AAMupdater in the adobe folder.
7: Please rename it to AAMupdaterold.
8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
9: Then launch it, sign-in and click on Apps tab.
It worked perfectly! Thanks everyone, I've been trying to figure this out for a month! -
Cannot sign into creative cloud from 2nd computer, if try to use activation code error message is "oops, already in use"; cannot use creative cloud to access XI, want to use XI on more than one computer
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup -
Signing into creative cloud with a different account?
I was previously signed into creative cloud under another ID, I do not have access to that account/email anymore. I'm attempting to log in with another ID and it doesn't give me an option to sign in with a different account. I've even uninstalled and re-installed several times. Help.
Lindsay.havens1 where are you choosing to log out? I would recommend going to your Creative Cloud Desktop application and signing out in the preferences. They can be located in the top right hand corner under the gear icon.
-
I am using a Windows 7 computer if that helps at all
Hi thejenaem,
Please refer the following help article on the problem "You have been signed out"
You are no longer signed into your Creative Cloud applications
Hope this helps.
Let me know in case of any problem.
Thanks and Regards,
Sumit Singh -
"You've been signed out" error every time I try to sign into Creative Cloud desktop application.
I keeping getting a "You've been signed out" message everytime I try to log into the Creative Cloud desktop application.
I have tried the following to no avail:
Uninstalling and reinstalling the Creative Cloud app.
Renaming the OOBE folder to OOBE-old.
Deleting everything in the SLCache.
All of the above were suggested either on these forums or by support. None have worked.
I am on a team membership.
I am currently using Adobe Creative Suite CS5.5.
I am on a Mac running Mavericks (OSX 10.9).
Nothing seems to be working and I have been passed from department to department on the support chat window thing.
Someone, for the love of God, please help.CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
3: Now navigate to Application Support/Adobe/OOBE/.. folder.
4: Delete opm file under OOBE.
5: Rename OOBE to OOBEold.
6: Check if you have AAMupdater in the adobe folder.
7: Please rename it to AAMupdaterold.
8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
9: Then launch it, sign-in and click on Apps tab.
It worked perfectly! Thanks everyone, I've been trying to figure this out for a month! -
Can no longer sign into creative cloud much less work with LR CC.
All this started yesterday when I downloaded LRCC, opened it and it crashed. And kept crashing. Signed out and back into CC about five times and, when I went to bed around 10p.m. it appeared to be working.
This morning I opened LR and it crashed. Deleted CC cloud and downloaded latest vision of software. Now I can't sign in even after following instructions on what to do if you cannot sign into CC.
This is a real mess and I have no idea what to do?Michael,
You are not alone in this issue! I've been running into this problem for months with our company 10 gig network and the CC desktop application. Just today I had to change the MTU from 9000 to 1500 just to get the CC Desktop application to run an update. 2 edit bays in one of our other offices running on a 10gig network all the sudden stopped being able to see the CC desktop application because of the jumbo frame issue. Only way to fix it, turn off jumbo frames on the computers and watch the Adobe CC Desktop application come to life instantly! Why if every other application we run under jumbo frames that hits the web does not have a problem, but the CC desktop application does? Also, I too have asked for a specific Creative Cloud product listing to be included on the feature request page. How else are we supposed to make these issues known if its not even a product in the list.
Andy -
Cannot sign into Creative Cloud... again!
Trying to run Adobe Muse to finish a project. It says there is an upgrade, but I don't dare try that now.
It then says I need to sign in again, but when I do I get
"An unexpected error occurred. Please try again later. I-2".
This is incredibly frustrating -- this is the second time in as many weeks I've been unable to work because of a problem with Creative Cloud.
The last time, deleting this file
C:\Users\%USERNAME%\\AppData\Local\Adobe\OOBE\opm.db
solved the problem (althought I still had to reset my password twice). But I can't delete this file now because it says
The process cannot access the file because it is being used by another process.
There are four processes called "Adobe CEF Helper.exe" running. Three can't be killed (and yes, I'm an administrator); the fourth can be killed but comes back immediately. I have a lot of stuff open (Visual Studio sessions and text editors) and I really don't want to reboot.
Why is this so terrible? This software costs a lot of money and it's inexcusable that legitimate customers get hassled on a regular basis because Adobe can't keep their database straight.
<sigh...>Finally rebooted. Tried deleting this file again:
C:\Users\%USERNAME%\AppData\Local\Adobe\OOBE\opm.db
and it was still locked. Hunted down and killed every process in the system with "Adobe" in the name or path. Then I was able to delete this file, and now, lo and behold, Adobe Muse was able to sign in and now runs again.
So far all the other Adobe apps also seem to be working.
Grrrr... I wish Adobe would stop treating all of its customers as thieves. -
I cant sign in it keeps signing myself out and then says youve been signed out please sign in.
Need help asap ?????Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792 -
When i sign into creative cloud it signs me out
any idea why it wont let me in?
Hi Steve,
I believe you are facing the "You've been signed out" error.
Please refer to the help document below to fix the error:
You are no longer signed into your Creative Cloud applications
You may also refer to the thread below:
You've been signed out
Regards,
Sheena -
Can't sign into creative cloud, deleting opm won't work.
I have the common issue of creative cloud not signing in. Tried to resolve this issue by deleting the opm, but that proves to not work either. does anti-virus software effect the sign in at all?
Any help thanksWithout exact system info nobody can tell you much. Revisit this article and try again:
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
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