Unable to sign into eprint . Repeatedly rejects my email address

HP Officejet 8600, Windows 7 64.
Cannot sign into Eprintcenter. Repeatedly rejects email because it is not the same? What email must be the same as what????
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Hi kknudson1,
The issue you're experiencing is most likely due to an old Snapfish account registered under your email address. ePrintCenter and Snapfish account information is stored in the same place and I've seen this conflict before.You will need to go to Snapfish ( http://www.snapfish.com ) and hit "Sign In". Once you hit the "Sign In", you will need to select "forgot password" and enter the email address that you are trying to register / sign in to ePrintCenter. Snapfish will then send you a reset password email so that you are able to reset your password. Once you've created a new password for Snapfish, try to Sign In on ePrintCenter ( http://www.eprintcenter.com/ ) using your email address and the new password you created for Snapfish. After you sign in successfully, use the “+Add Printer” button on the ePrintCenter main page ("Printers" page) to add the printer to your account.
Let me know if this helps you out any. If you have any more questions, just let me know. Thanks!
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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<Edited by Host>

I know this post is over a year old. We setup our VPP account in Feb last year. It's very frustrating.
This is what I wrote to Apple.
This whole system *****!!!!
Seriously. I sign up under the old system and now we have to go through more doors to get in than a gold refinery.
You honestly think your product is worth this much pain. Get real!!!
I work at a school as THE ONLY IT Support Officer. I setup a generic user account for VPP under the old system so that the account was not tied to my name just in case I left or someone else had to take over the role. Now we cant use that account to manage the VPP account. We have to create other admin accounts. Trouble is, most of us already have our personal emails attached to iTunes accounts, AND YOUR SYSTEM WON'T LET US USE THESE ACCOUNTS TO BE ADMINS FOR OUR VPP ACCOUNT BECAUSE THEY ARE ALREADY ATTACHED TO AN ITUNES ACCOUNT!!!!!!!!!!!!!!!!!!!!!
Now I'm home and I can't remember my logon password and cant recall my recovery key because it's all back at work on a system I cant access until 2 weeks from now when the school holidays are over.
Well done Apple, you managed to make Microsoft look good!
The generic email account we setup is a distribution list account for the purposes of adding and removing people as needed. Apples change now means that we have to create more email accounts. I won't be doing that any time soon, I already have 5 and not about to create moer.
I too will not be recommending that schools go with Apple products. They are a consumer product, not an enterprise product. The promise you the world and all you get is pain.

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View Solution.

Hello Mommommary,
I'm sorry to hear that you are having this issue but here is a solution that may help(Cant Login to ePrintCenter)
1. No the hp passport and the ePrintCenter account information are separate systems. Unless when you created the ePrintCenter account you used the same username and password you used to create the hp passport.
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
(Although I am employed by HP, I am speaking for myself and not for HP)

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