Unable to sign into iCloud on AppleTV after update
After the last OS update on my AppleTV, I am unable to sign into my iCloud in order to setup my photostream as the screensaver. I go to iCloud sign in, put in my password, at which point it takes me to the Terms and Conditions page, I click on Agree, but nothing happens....it's just stuck on the "agree" page... any ideas????? thank you
I would suggest to restore Apple TV again to factory settings.
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unable to sign into icloud account from my windows 7 pc. keep on getting the message serwr not available
Hi,
In the Finder use the Go Menu whilst holding down the ALT key.
Select the Library that appears when you do this.
Navigate to Containers/com.apple.soagent/Data/Library/Preferences
You will notice that many of the items are Aliases (to the Originals in ~/Library/Preferences).
But there are exceptions.
Delete (Drag to Trash) the com.apple.soagent.plist and com.apple.messageshelper.AccountInfoController.plist
Restart the Mac (I have not worked out is SOAgent launches when the Mac does).
Restart Messages.
If this does not work navigate to ~/Library/Preferences
In here find and Delete com.apple.ids.service.com.apple.madrid.plist
This will need a Restart of the app.
You will be asked Again for your Apple ID
9:28 pm Sunday; January 26, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
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MacBookPro 2Gb (Snow Leopard 10.6.8)
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Couple of iPhones and an iPad -
TS3988 unable to sign into icloud account
Help. I am unable to sign into Icloud account. Am able to access other services. I am also unable to access my email account through my Galaxy note 2
There's an iCloud issue right now. See: http://www.apple.com/support/systemstatus/
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Unable to sign into icloud preferences, after upgrade to Mountain Lion
I upgraded to Mountain Lion yesterday and I can't now sign into Icloud preferences but password works for everything else.
Open Disk Utility, select Macintosh HD in the sidebar and repair permissions. If it doesn't work, reinstall OS X 10.8.2 > http://support.apple.com/kb/DL1581
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Unable to sign into iCloud?
I downloaded Mavericks yesterday and now whenever i type in my information to sign into iCloud through system preferences, i recieve this popup:
I am connected to the internet, i have tried clicking "reset to defaults" but that doesnt help!
Please let me know, Thanks!Open Disk Utility, select Macintosh HD in the sidebar and repair permissions. If it doesn't work, reinstall OS X 10.8.2 > http://support.apple.com/kb/DL1581
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I am trying to sign into icloud on my pc. It will let me enter my username and password but does nothing when I click the arrow to sign in. Also, I can't select the "keep me signed in" box. When I click on either it does nothing.
I would suggest to restore Apple TV again to factory settings.
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Unable to sign into iCloud to read mail
I keep getting message window: "iCloud is having trouble connecting to server." Does anybody know what the problem is?
Hello Murray Campbell,
Thanks for using Apple Support Communities.
If you do not use iCloud on your device, then you can go into your iCloud settings and then sign out. Signing out of iCloud should stop the prompts for you to enter your iCloud password.
On your iOS device: Go to Settings > iCloud, then at the bottom of the screen, tap Sign Out (Delete Account in iOS 7 and earlier).
Note: If you sign out of iCloud (or delete your iCloud account), iCloud no longer backs up your iOS data. You can still back up your device in iTunes. For more information, open iTunes, then choose iTunes > Help.
On your Mac: Open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
Take care,
Alex H. -
Unable to sign in to creative cloud after updating to maverick
My Creative Cloud desktop app is completley blank and the icon is dimmed out. When trying to launch Illustrator or photoshop Im promted to sign in via Application manager and when doing so I get an error message that says:
'Error
There was an error with this action. Try again later.'
so right now I'm not able to launch any CC applications.. any help much appreciated!!
edit:
I have tried to uninstall and reinstall the creative cloud desktop app but no luck.
/martinHi All,
I also encountered the same error on my Apple Mac Book Pro running OSX Version 10.9.2 (Mavericks). First I encountered the "Error 13" where the Creative Folder was unable to complete the Installation and came up with a message "Error Starting Creative Cloud" Cookies Dir Cannot Make Folder /Cookies Permission Denied (Error 13). First I followed the below procedure :-
Completely Uninstall the Adobe Creative Cloud from the Applications.
Click on the Finder and Go to Folder ~/Library/Application Support
Right Click on the Folder and Click on Get Info (cmd+i) and refer to the "Sharing & Permission"
Unlock using your Password the Sharing and Permission Control.
Add the Username that you have logged in and make sure it has "Read and Write Access" Refer to "Sriharshaa Prabhakar"
Click on the "Small Settings Icon" and Select "Apply to enclosed items"
Click on Lock
Install the Adobe Creative Cloud.
I also encountered an error while logging into the Creative Cloud after successful installation. I chose the below method to resolve the issue"-
Quit the Adobe Creative Cloud from the Task Bar above.
Click on the Finder and Go To Folder ~/Library/Application Support/Adobe
Right Click on the Folder OOBE and Click Get Info.
Rename the Folder to OOBE.old
Launch the Adobe Creative Cloud
Loginto to the Adobe Creative Cloud and chose the Application that you want to Install.
Thanks for all the help and hope the procedure above helps people who are looking for step by step approach to solve this silly installation issue.
Regards,
Sriharshaa Prabhakar -
Since I replaced my iPhone 4 with the 5s I have been unable to access icloud. When asked for my password I receive the message that it is not valid. wehn using the security questions the system does recognize my date of birth.
You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.
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I need to buy more storage but have been frozen out of my iCloud account as it won't accept yet another updated Apple password. I also need to update my user name as it is a former email address. Any suggestions? This is so aggravating!
I tried the reboot, but iCloud is still not accepting my password. I'm thinking I must have a different password for iCloud but it's not accepting any that I've used or ever used. Grr! Will have to call support.
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I am unable to sign into iCloud since upgrading my iMac to10.8.2.
I have just upgraded my iMac to 10.8.2 and all my icloud service have been disabled. A dialogue box asked me to enter my Apple ID password and the response was password invalid. So I changed the password and each time the dialogue box would respond with password invalid. I have started and restarted several timeswith no improvement to the situation. I think my apple ID is OK as I am able to login to Apple sites such as this one with it. Any suggestions out there?
You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.
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Can't sign into iMessage or FaceTime after updating to iOS 8.3
I recently purchased a brand-new iPad Mini 3 (actually just a week ago), and decided to update to the newest iOS since I hadn't done so yet with my iPhone. Thank God, I didn't. The update messed something up, and now I am unable to successfully log into my iMessage/FaceTime apps. I've tried reseting the network settings, rebooting the iPad, making sure location and automatic date & time settings were on, and logging in and out of my iTunes account, but nothing has worked for me so far. The farthest I've gotten is the step which asks how I would like to receive my messages/FaceTime requests (through phone number, iCloud address, etc.), but after hitting 'next', I am redirected back to the sign in page.
I can, however, successfully log into my iTunes account (which uses the same iCloud login), so I'm positive that I'm typing my information correctly. There also isn't a problem with my wi-fi--I swear.
What's worse, is that when I went onto my MacBook Pro, I noticed that my iMessages weren't sending at all, either. I logged out of iMessage, hoping to simply log back in again, but now it's giving me the old "Could not sign in to iMessage. An error occurred during activation. Try again."
The only thing I've updated is the iPad, so I don't understand why my MacBook is being affected, too. My iPhone, however, is working perfectly fine.
I'm sure I'm not the only one having this issue, right?Hello Hydenseak,
Thank you for using Apple Support Communities.
This article should be helpful in troublehsooting your Facetime and iMessage:
iOS: Troubleshooting FaceTime and iMessage activation
Regards,
Jeff D. -
Can't sign into iCloud, just hanging
I am unable to sign into iCloud from my Mac. I just upgraded to Mountain Lion. After I've entered my password, it just keeps on spinning. Before this, it denied my password, even though my password was correct, so I followed the instructions by pas70 here: https://discussions.apple.com/thread/4063142?start=0&tstart=0
Not sure what to do at this point.Hi trilobyte13,
I've got the exact same issue.
First Mountain Lion mentioned that my password was incorrect. After changing it several times, the problem wasn't solved. Right now when I enter my password (system prefs > iCloud > enter your password to continue using iCloud), it just keeps spinning.
In the Keychain preferences I pressed the 'Reset My Default Keychain' -button and restarted the Mac. Unfortunately the problem still occurs.
I have this issue on both my iMac and Macbook after I updated to Mountain Lion.
Hope someone could give us the solution?
Cheers!
Chiel@Utrecht -
I am unable to sign into my google account after a tower being down. Any ideas
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
C3 Email unable to sign into account/can't create ...
A week ago I was unable to sign into my email account, after a few days I deleted the account. I thought I would add it again to see if it would work. I have a talktalk account so tried adding under other but I got the message unable to sign in, try again. I have tried under all the different email accounts options, gmail, virgin just to see if I can get it to work, but nothing does. Help, I need access to my emails!
I have resolved this problem
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