Unable to sign into iCloud?
I downloaded Mavericks yesterday and now whenever i type in my information to sign into iCloud through system preferences, i recieve this popup:
I am connected to the internet, i have tried clicking "reset to defaults" but that doesnt help!
Please let me know, Thanks!
Open Disk Utility, select Macintosh HD in the sidebar and repair permissions. If it doesn't work, reinstall OS X 10.8.2 > http://support.apple.com/kb/DL1581
Similar Messages
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unable to sign into icloud account from my windows 7 pc. keep on getting the message serwr not available
Hi,
In the Finder use the Go Menu whilst holding down the ALT key.
Select the Library that appears when you do this.
Navigate to Containers/com.apple.soagent/Data/Library/Preferences
You will notice that many of the items are Aliases (to the Originals in ~/Library/Preferences).
But there are exceptions.
Delete (Drag to Trash) the com.apple.soagent.plist and com.apple.messageshelper.AccountInfoController.plist
Restart the Mac (I have not worked out is SOAgent launches when the Mac does).
Restart Messages.
If this does not work navigate to ~/Library/Preferences
In here find and Delete com.apple.ids.service.com.apple.madrid.plist
This will need a Restart of the app.
You will be asked Again for your Apple ID
9:28 pm Sunday; January 26, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
TS3988 unable to sign into icloud account
Help. I am unable to sign into Icloud account. Am able to access other services. I am also unable to access my email account through my Galaxy note 2
There's an iCloud issue right now. See: http://www.apple.com/support/systemstatus/
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Unable to sign into iCloud on AppleTV after update
After the last OS update on my AppleTV, I am unable to sign into my iCloud in order to setup my photostream as the screensaver. I go to iCloud sign in, put in my password, at which point it takes me to the Terms and Conditions page, I click on Agree, but nothing happens....it's just stuck on the "agree" page... any ideas????? thank you
I would suggest to restore Apple TV again to factory settings.
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Unable to sign into icloud preferences, after upgrade to Mountain Lion
I upgraded to Mountain Lion yesterday and I can't now sign into Icloud preferences but password works for everything else.
Open Disk Utility, select Macintosh HD in the sidebar and repair permissions. If it doesn't work, reinstall OS X 10.8.2 > http://support.apple.com/kb/DL1581
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I am trying to sign into icloud on my pc. It will let me enter my username and password but does nothing when I click the arrow to sign in. Also, I can't select the "keep me signed in" box. When I click on either it does nothing.
I would suggest to restore Apple TV again to factory settings.
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Unable to sign into iCloud to read mail
I keep getting message window: "iCloud is having trouble connecting to server." Does anybody know what the problem is?
Hello Murray Campbell,
Thanks for using Apple Support Communities.
If you do not use iCloud on your device, then you can go into your iCloud settings and then sign out. Signing out of iCloud should stop the prompts for you to enter your iCloud password.
On your iOS device: Go to Settings > iCloud, then at the bottom of the screen, tap Sign Out (Delete Account in iOS 7 and earlier).
Note: If you sign out of iCloud (or delete your iCloud account), iCloud no longer backs up your iOS data. You can still back up your device in iTunes. For more information, open iTunes, then choose iTunes > Help.
On your Mac: Open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
Take care,
Alex H. -
Since I replaced my iPhone 4 with the 5s I have been unable to access icloud. When asked for my password I receive the message that it is not valid. wehn using the security questions the system does recognize my date of birth.
You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.
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I need to buy more storage but have been frozen out of my iCloud account as it won't accept yet another updated Apple password. I also need to update my user name as it is a former email address. Any suggestions? This is so aggravating!
I tried the reboot, but iCloud is still not accepting my password. I'm thinking I must have a different password for iCloud but it's not accepting any that I've used or ever used. Grr! Will have to call support.
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I am unable to sign into iCloud since upgrading my iMac to10.8.2.
I have just upgraded my iMac to 10.8.2 and all my icloud service have been disabled. A dialogue box asked me to enter my Apple ID password and the response was password invalid. So I changed the password and each time the dialogue box would respond with password invalid. I have started and restarted several timeswith no improvement to the situation. I think my apple ID is OK as I am able to login to Apple sites such as this one with it. Any suggestions out there?
You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.
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Can't sign into iCloud, just hanging
I am unable to sign into iCloud from my Mac. I just upgraded to Mountain Lion. After I've entered my password, it just keeps on spinning. Before this, it denied my password, even though my password was correct, so I followed the instructions by pas70 here: https://discussions.apple.com/thread/4063142?start=0&tstart=0
Not sure what to do at this point.Hi trilobyte13,
I've got the exact same issue.
First Mountain Lion mentioned that my password was incorrect. After changing it several times, the problem wasn't solved. Right now when I enter my password (system prefs > iCloud > enter your password to continue using iCloud), it just keeps spinning.
In the Keychain preferences I pressed the 'Reset My Default Keychain' -button and restarted the Mac. Unfortunately the problem still occurs.
I have this issue on both my iMac and Macbook after I updated to Mountain Lion.
Hope someone could give us the solution?
Cheers!
Chiel@Utrecht -
HT4759 Can not sign into icloud 3.0 since upgrading. What can be done?
Since upgrading to icloud 3.0 on my pc I have been unable to sign into icloud control panel w/o getting server error message. FYI I did not sign out of the previous control panel before upgrading. What can be done?
tortuga wrote:
iWeb does not show the existing sites (which are in the other computer)
You need iWeb's Domain file from the other computer (your old MacBook Pro) — here's a diagram of where it usually resides:
...But since it "died" and presumably inaccessible, see this Apple doc on How to back up MobileMe data. It says:
“Any websites you have published with iWeb should still be available within iWeb. iWeb stores everything in a Domain file, normally located in the ~/Library/Application Support/iWeb folder (although it can be moved). If you no longer have this file, you can view your currently published pages and manually recreate them within iWeb, but *there is no way to import published pages back into iWeb*. You can manually back up the Domain file, or use Backup to back it up.”
By the way, here's the normal procedure when your old computer has not died:
_iWeb: Modifying your site from another computer_
iWeb: Publish to your MobileMe account from more than one computer -
The sign into iCloud screen pops up every 2 seconds.
I am unable to sign into icloud or get to the wifi screen because it doesn't recongnize my password and doesn't let me get past the icloud sign in screen. What do I do?
See my response to your other post
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I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?
Please help!Hello codyfromseminole,
After reviewing your post, I believe your device is under Activaltion Lock. The following article will provide you with more information about the feature:
iCloud: Activation Lock
With iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen.
With Activation Lock, your Apple ID and password are required before anyone can:
Turn off Find My iPhone on your device
Sign out of iCloud on your device
Erase and reactivate your device
Important: Make sure to remember your Apple ID and password, and that your password is unique and secure—someone else shouldn’t be able to guess it. For more information, see the Apple Support article Security and your Apple ID.
If you want to give away or sell your device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.
If you no longer have the device, follow the instructions to remove a device you no longer have. For more information, see the Apple Support article What to do before selling or giving away your iPhone, iPad, or iPod touch.
For more information about Activation Lock, see the Apple Support article Find My iPhone Activation Lock in iOS 7.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Unable to sign into my iCloud ID on my apple tv
I am unable to sign into my iCloud ID photos on my Apple TV. It lets me put the password in, takes me to the Terms and Agreements page, I click "Agree" and nothing happens, i just keep staying on the Terms and Agreements page. I"ve restored and restarted my Apple TV....I've signed in and out... I've changed my Apple ID pI've tried signing into iCloud using an other apple ID and there's no problem there - I click Agree and it takes me to iCloud. I can log in no problem on my other devices to it.... Any advice??????
Solved my own problem. My iMac was waiting for acceptance of iCloud Terms & Conditions.
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