Unable to sign into imessage

I can't seem to log into imessage even though login and password are correct. anyone else had problems?

This is a common problem at the moment. Go to Settings, Date & Time, change the date to a year ahead, try again, reset Date & Time to automatic and then try again. The seems to solve it for some people.
Here are some other links -
About iMessages
http://support.apple.com/kb/HT3529
Troubleshooting Messages
http://support.apple.com/kb/TS2755
iMessage not sending - Settings>Messages>Show Subject Field. Make sure it's set to "Off".

Similar Messages

  • Unable to sign into iMessage after changing my password

    I know,the password is correct but it says it isn't when trying to sign into,imessaging on my iPad air

    1. Make sure software is up to date
    2. Make sure Messages is enabled; Settings>Messages
    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
    4. Make sure Push Notification is enabled
    5. Make sure phone number or email address is correct
    6. Hold the Sleep and Home button down (together) until you see the Apple Logo

  • Unable to sign into iMessage on my MacBook Pro

    Up until two days ago, my iMessage worked fine on my computer, but two days ago, all of my contacts went "offline." When I looked at the problem, I saw my account was offline, so I attempted to log in but got an error message saying :
    "The server encountered an error processing registration. Please try again later."
    I've been getting this for two days now.
    Thoughts? Ideas?

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain models.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 11
    Reset the NVRAM.
    Step 12
    Reinstall OS X.
    Step 13
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • I can't sign into iMessage or FaceTime since updating to iOS 8.0.2...

    I was signed into iMessage and everything was fine before I updated and now I am unable to sign into imessage or FaceTime. Every time I go to sign in and comes up and says "Can not sign in. Check your connection and try again." i have restrated my iPad and I have tried reconnecting... I can use my id for iTunes and other things... Just not iMessage or FaceTime. It's incr frustratin! Any ideas????

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • Can't sign into iMessages or FaceTime on my iPad2

    I'm unable to sign into iMessages or FaceTime on my iPad2. I'm able to sign into all other Apple Apps except those. Could someone assist me on how to rectify this problem?

    If you changed your appleID password, then try this one, which worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • I am currently unable to sign into Facetime.

    As the title says, I am currently unable to sign into Facetime from my MacBook Pro, Mac OS x 10.6.8. This has been the case for three weeks. I have not "upgraded" to Mavericks and I have not changed any settings. I have rebooted the computer several times and checked the time zone settings (having the computer in a different time zone than the settings is apparently an issue). Everything appears to be in order. I am able to sign in to the Apple Store and this forum and my iPod 4G connects just fine with the same Apple ID and password. Any ideas?

    Unable to make or receive FaceTime calls after April 16, 2014
    iOS- Troubleshooting FaceTime
    iOS- Troubleshooting FaceTime and iMessage activation

  • Unable to sign into Messages/Face Time

    iPad 4-Unable to sign into Messages/Face Time?
    Used to work perfectly, now keeps asking for Apple ID but won't accept. Have changed the Apple ID, still a no go. Updates to IOS 8.1.3 and tried all the other restarts etc. no luck.

    The fix was supposed to be updating to iOS 8.1.3 but since that didn't work, look here for some other suggestions. Make sure that you are signed into iCloud and into your Apple ID
    imessage and Facetime sign in activation error iPad ios8.1.2

  • I cannot sign into iMessage or FaceTime on iPad 2

    When I try to sign into iMessage or FaceTime on a new iPad 2, it says it cannot and to check network connection. We have 3 iPhones in the house and
    have never had a problem. Also, any other use of internet connection is fine. Any suggestions?

    Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • We had a tower problem in our area and now I am unable to sign into my google account on my phone. I have tried to remove my account and set it up again, but am still having the same issue. It does not let me sign in keeps saying that sync is not respondi

    I am unable to sign into my google account after a tower being down. Any ideas

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • HT4847 i am unable to sign into icloud on my windows 7 computer using the icloud control panel . keep on saying server error

    unable to sign into icloud account from my windows 7 pc. keep on getting the message serwr not available

    Hi,
    In the Finder use the Go Menu whilst holding down the ALT key.
    Select the Library that appears when you do this.
    Navigate to Containers/com.apple.soagent/Data/Library/Preferences
    You will notice that many of the items are Aliases (to the Originals in ~/Library/Preferences).
    But there are exceptions.
    Delete (Drag to Trash)  the com.apple.soagent.plist and com.apple.messageshelper.AccountInfoController.plist
    Restart the Mac (I have not worked out is SOAgent launches when the Mac does).
    Restart Messages.
    If this does not work navigate to ~/Library/Preferences
    In here find and Delete com.apple.ids.service.com.apple.madrid.plist
    This will need a Restart of the app.
    You will be asked Again for your Apple ID
    9:28 pm      Sunday; January 26, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • I am unable to sign into my account through Adobe Elements 12. I can sign in on Adobe's website, and through Revel online, and through my smartphone, however when I try to sign in through Adobe Elements 12 directly, the hourglass never stops turning, and

    I am unable to sign into my account through Adobe Elements 12. I can sign in on Adobe's website, and through Revel online, and through my smartphone, however when I try to sign in through Adobe Elements 12 directly, the hourglass never stops turning, and turning.

    Hi,
    Have you tried working through this document - it does apply to Elements as well.
    Sign in, activation, or connection errors | CS5.5 and later
    If you still have problems you may need to contact the Adobe activation team - see the "Still need help?" link at the end of the document.
    Good luck
    Brian

  • "An error occurred during activation. Try again." Why can I not sign into imessage?

    "An error occurred during activation. Try again." Why can I not sign into Imessage?

    Hi,
    You stated earlier that you had already deleted the "madrid" .plist with no effect.
    Can I check you did this with the app closed down or at least restarted the app straight afterwards ?
    If you did that close the app if open and access the ~/Library/Preferences  folder again.
    This time delete com.apple.imessage.bag.plist 
    This item stores the Apple server used for your Login to the iMessages server and contains a date/time reference.
    Restarting the app after deleting this file will make it reconnect with the iMessages servers in a fresh manner which my solve things.
    It may sort out any date/time issues with the stored date.
    Messages is one of the app that Apple have "Sandboxed".
    This means that some of it's operations are held away from other apps to prevent one app bringing down several others.
    This is turn means that the route or path used by the app to Read and Write to the various .plists is different to the direct placing in ~/Library/Preferences.
    The Path is ~/Library/Containers/com.apple.iChat/Data/Library/Preferences
    Mostly the items in here are then Aliases that point to the actual originals in ~/Library/Preferences.  However there are exceptions.
    You can copy and paste the Path above in to the Finder > Go Menu > Go to Folder dialogue box to access this folder.
    Once there use the Finder's View Menu > Show Path Bar.
    This adds a collection of folders across the bottom of the Finder window.
    Right click on the Preferences folder at the right hand list of the Path.
    Chose the Get Info option.
    In the Info panel scroll to the Bottom.
    Your Shortname should appear (with (Me) as well) and you should have Read and Write Permissions
    If you highlight this and then use the Cogwheel type iCon it should reveal you shortname again but in Greyed out form which mean you Own the File/folder
    Repeat this for each containing folder until the Library item on the left (you don't need to do the Little House  icon one)
    You should have Read an Write Permissions and Own all of them.
    Can you confirm this ?
    8:04 pm      Sunday; June 15, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Having trouble signing into Imessage?

    If you have tried all the tips from other users try going into your date and time settings and checking the box to set time date/time automatically.  This worked for me and a couple others as well.

    Hello Diane Smiley,
    The steps detailed below can help resolve this error and get your signed into iMessage.
    If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
    To resolve this issue, follow these steps.
    Update to the latest version of iOS.
    Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
    If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
    Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
    If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
    Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
    Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Cheers,
    Allen

  • I am unable to sign into intunes account on my computer keep coming up with unable to complete my request itunes is temp unavaible

    i am unable to sign into itunes acount on the computer
    comes up with unable to complet request itunes temp unavaible
    i can connect on ipad and through web page what am i doing wrong

    In the Users & Groups preference pane when I'm logged in as Admin I can select any of the other accounts that are not Admin and change their login password. Make sure that the padlock icon at the lower left is unlocked.

  • HT201269 Hi, I have just changed contract and phone and wish to transfer the content of my iphone 4 to my new phone device which is not and I-product.  When I attempt to sign into i-tune to transfer the item to dropbox, i am unable to sign into i-tune.  H

    Hi, I have just changed contract and phone and wish to transfer the content of my iphone 4 to my new phone device which is not and I-product.  When I attempt to sign into i-tune to transfer the item to dropbox, i am unable to sign into i-tune.  Help pls.

    Hi, Kilted, I shall put it as below:
    Cancelled a contract on my Iphone and started another contract with  Samsung Note 2 on O2.  Managed to transfer almost all my data bar the content of my notes through drag and drop from itune to sKies prior to contract cancellation.
    When I later connected the iphone to the laptop to carry out an advise of going into itune to drag and drop the note content into dropbox from where I could pull into the samsung device, I was denied access into itune with my id , the same which has facilitated my access to this chat community.
    Question then: Am I not able to use itune again because of the contract cancellation?

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