Unable to stack movers and edu coupon. Disappointed!
I went to the Bestbuy local store last night and ask them can I use both coupons in the same purchase. They refused that but when I'm trying to search in Bestbuy forum. The are many people have same issue with me. How can I let the manager know that possible? Who the manager can talk with? Thanks. Can I come to the store again and call someone to talk with the manager?
My local store:
1940 N Perkins Road
Stillwater, OK 74075
Phone: 405-332-7739
Email: (removed per forum guidelines)
GEO: 36.142490, -97.054150
Greetings,
I am sorry to hear you were denied the use of these coupons toward your purchase. It would be my pleasure to work to better understand your specific situation and hopefully provide you with the opportunity to take advantage of these great offers.
Recently, there were some changes made to the Movers Coupon program and the necessary steps to redeem this coupon. How did you obtain your Movers Coupon? Additionally, were you provided with any specific explanation by the store associate as to why they were declining the redemption and stacking of these coupons? In the event you hadn’t registered your Movers Coupon using the Activation Code here, this may have been the reason you were unable to use both at that time. Lastly, what was the item you were looking to purchase?
I look forward to your response,
JD|Social Media Specialist | Best Buy® Corporate
Private Message
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Unable to stack 3750 and 3750X
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The Author of this posting offers the information contained within this posting without consideration and with the reader's understanding that there's no implied or expressed suitability or fitness for any purpose. Information provided is for informational purposes only and should not be construed as rendering professional advice of any kind. Usage of this posting's information is solely at reader's own risk.
Liability Disclaimer
In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage.
Posting
Two additions to what Leo has already noted.
Would suggest moving to (55)SE9, and believe your 3750X will need a IPBase or IPServices license. (I.e. if 3750X is licensed for LANBase, it may not work.) -
Unable to stack EDU and Movers coupon - Ann Arbor, MI Store 408
Hi, we just attempted to buy a Macbook Air that was on sale and ran into the issue of the store refusing to accept both coupons. I understand these coupons are supposed to be an exception. Is it possible for someone from corporate to call and talk to the manager? And if so, can I receive the name of the person so I can speak to them directly when I go back? Thank you very much.
Best Buy - Ann Arbor
3100 Lohr Rd
Ann Arbor, MI 48108
Store 408Hello mordotz12,
The Movers and College Student Deals coupons are an outstanding way to get a great price on products you need for school and after a big move. I was very gratified to read that you attempted to avail yourself of both offers, but mightily dismayed that you ran into roadblocks at your local store. Certainly aggravation and inconvenience were never our goal and I regret that you may have encountered both, not to mention disrespectful associates.
I will be reaching out to the leadership at the store you've mentioned with clarification and instructions for processing these types of transactions. I encourage you to revisit the store at your earliest convenience to make your purchase. If necessary, I recommend speaking to a manager for a smooth and efficient purchase experience -- any one of them should be able to assist.
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EDU coupon + movers on Macbook *Talked to many people= nothing*
I tried to get my local best buy to stack the college student EDU coupon with the movers coupon on a macbook pro retina (SKU: 1581712) and they would not allow it. I tried to work with them and said ok, I will not use the EDU coupon, but only the movers coupon. But they did not allow me to use the movers coupon by itself because they said the macbook pros were a protected item.
Best Buy - Geary Blvd: Store 1125 - San Francisco, CA
I told them that many people have had this problem, but the social media specilists on the official forums always clarify the issue. However, it did not work.
Thank you!Hello derekc5475,
These are both great offers and I am sorry you were denied the ability to take advantage of both of them toward your purchase.
As poprex shared, and as you seem to be aware, these promotions can be stacked with one another. Additionally, the MacBook Pro is not a price protected item and the Movers Coupon should be able to be used toward the purchase as well.
I have already passed along the necessary communication to the Geary Blvd. Best Buy (store 1125) leadership in regards to your situation and these promotions. You should be able to revisit this store to take advantage of these offers, and I recommend asking for a manager to assist you in the transaction.
Please let me know if you have any other questions or concerns, and feel free to provide me with an update after your visit.
Sincerest apologies,
JD|Social Media Specialist | Best Buy® Corporate
Private Message -
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