Unable to start App World due to error 2

When I attempt to log in to Blackberry App World on my Playbook, or when I attempt to load an app update, I receive the message "Unable to start App world due to error 2".  A search of the knowledge base and forums does not seem to address this issue.  Any suggestions?
Solved!
Go to Solution.

jontitmas wrote:
De-brick method? Please help, how do you do this?
First do a backup because you will lose every thing on the Playbook
Then unplug the Playbook from the computer and make sure that you are using the latest version of the Desktop Manager on your computer.
Turn off the Playbook
With the Desktop Manager running, plug the Playbook into the computer without turning it on
On the computer you will see a message saying that it can not communicate with the Playbook, on that message there is a button that says UPGRADE, click on it then after that REPAIR, and INSTALL
This will reset the Playbook to the factory setting, so you will have to redo all the initial setup
good luck
Using the Playbook and the Z10 and the Z30 and loving them
Martin

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