Unable to start new project in Premiere elements 10

I have had elements 10 (both photoshop and premiere) downloaded for a while from a multi-pack and have been using photoshop with no problems at all.  Tried to use premiere and start a new project from the welcome screen, but it starts loading, gets to 'Loading Importer Quicktime.prm' then does nothing.  I can open the organizer, but nothing else.  Tried opening a new project from the organizer, but the same problem.  I have uninstalled, reinstalled from disc, and checked quicktime, flash etc are all up to date.  Any ideas?

What operating system are you using?
If Windows, have you manually gone to Windows Update and ensured you have the non-critical updates (which dont' download automatically)?
How fast is your processor, how much RAM do you have and how much free, clean, defragmented space is on your hard drive?

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    hi, no, i don't have any capture card. And plugins, just magic bullet looks 3. I tryed to delete all plugins too before with no response. I'll try the saving location thing, then tell you how it goes. In the other hand, i always do everything like this, and suddenly this happens. Holly PC's.
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    Date: Wed, 3 Jun 2009 22:37:31 -0600
    From: [email protected]
    To: [email protected]
    Subject: My Premiere CS4 freezes when try to edit preferences/general settings/start new project
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    >

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    Thank you very much Bill, these is the information of the card, I believe that probably this one expired, your diras ... thank you again!
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    Date: Thu, 9 Aug 2012 14:06:33 -0600
    From: [email protected]
    To: [email protected]
    Subject: Open project in premiere elements trial problem.
        Re: Open project in premiere elements trial problem.
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