Unable to start remote desktop connection broker

somehow I could no longer start remote desktop connection broker service. I noticed that Windows image acquisition (WIA) service could be started manually and then it stopped by itself. I am not sure if they are related or not. From event viewer, I see some
errors as follows (may be related):
event 485 ESENT
tssdis (2916) An attempt to delete the file "C:\windows\system32\edbtmp.log" filed with system error 5 (0x00000005):"Access is denied." The delete file operation will fail with error- 1032 (0xfffffbf8).
Any clue or suggestion where I can look into?
Thank you very much!!!!!

Hi,
Thank you for your posting in Windows Server Forum.
register the below files using regsvr32
regsvr32 %systemroot%\system32\wuapi.dll 
regsvr32 %systemroot%\system32\wuaueng.dll 
regsvr32 %systemroot%\system32\wuaueng1.dll 
regsvr32 %systemroot%\system32\wucltui.dll 
regsvr32 %systemroot%\system32\wups.dll 
regsvr32 %systemroot%\system32\wups2.dll 
regsvr32 %systemroot%\system32\wuweb.dll 
regsvr32 %systemroot%\system32\softpub.dll
In addition, also Try to disable UAC for your account and reboot, this might help to resolve your issue.
Source:
esent 485 event wuaueng.dll
http://social.technet.microsoft.com/Forums/windowsserver/en-US/27cd64d0-7ec7-4732-a2ac-4c36a0513690/esent-485-event-wuauengdll?forum=winservergen
Hope it helps!
Thanks.
Dharmesh Solanki

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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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