Unable to submit new threat to knowledge base throgh form

all i get after fillingout the form and hitting submit is a webpage saying access denied.

Are you referring to this knowledgebase article: https://www.sophos.com/en-us/support/knowledgebase/11490.aspx
and using this submission form: https://secure2.sophos.com/en-us/support/contact-support/sample-submission.aspx
I have just tested these and they seem to be working correctly.

Similar Messages

Problem in creating a new knowledge base file

Dear experts,
I should like to create a new knowledge base file. I use the Oracle version 9.2 and the OS is Windows 2000. I have created the thesaurus with
ctxload -user ctxsys/ctxsys -thes -thescase y -name DEFAULT -file xx.xx
and the language setting:
NLS_LANG=HUNGARIAN_HUNGARY.EE8MSWIN1250
During the compile operation
ctxkbtc -user ctxsys/ctxsys -name DEFAULT
i get the following error message:
DRG-52110: Error in writing extended knowledge base
DRG-11101: drelcHU.dat open error
Before the ctxkbtc command execution, I have created an empty directory for the expected .dat file:
ctx/data/hulx
with full control for every OS users.
What is missing or false in the commands? Where could I learn more on this special topic?
Many thanks for any help.
Best regards
Laszlo

meanwhile i have found the solution :-), The name of the empty directory must be
xxlx
and not
hulx
Laszlo

New Knowledge base docs for LP X

For everyone here seeking help and/or offering it, there is a whole new set of at least a hundred (100) Apple Knowledge Base docs about LP X. I stumbled upon it, searching for something else. My first impression is that they're very useful and deceptively simply and well written, and a very good source to refer to for specific subjects.
http://support.apple.com/kb/index?page=search&product=&q=Logic%20Pro%20X&src=sup port_site.kbase.search.searchresults

AOS, must be that cheap Safari browser... <g>
I get a full page of help articles.
http://support.apple.com/kb/index?page=search&product=&q=Logic%20Pro%20X&src=sup port_site.kbase.search.searchresults
This is part of the page.

What happened to these knowledge base articles?

I work in the Information Technology infrastructure department of a medium-sized media company. My employer still makes heavy use of Adobe Creative Suite 2, despite its age. This is due to both compatibility and cost factors associated with upgrading all of our designers to new Macs with CS5.
Frequently, our Adobe CSx users complain about being unable to modify server-side files in Photoshop because it reports that the files are locked. The specific error they receive is "Could not complete the request because the file is locked". In the past, I found the following Adobe Knowledge Base articles for the varoius releases of Photoshop:
7.x - CS: http://kb2.adobe.com/cps/322/322291.html
CS2: http://kb2.adobe.com/cps/332/332534.html
CS4 - CS5: http://kb2.adobe.com/cps/406/kb406794.html
All three articles were nearly identical to one another, with the only real difference being in the "products affected" section. If you follow those URLs, you will find that only the last one for CS4 and CS5 is working. We found that pointing users complaining of the file locked error in Photoshop was a massive help to our case that users should copy the files locally, modify them, then copy them back to the server. Once they saw the words from the horse's mouth, they stopped bugging us about the problem or accusing us of not knowing what we were doing.
Just today I had another CS2 user complain about this problem in Photoshop. I went to give him the above URL for CS2, but decided to click the link first. I found that it gave me a HTTP 404 "page not found" error. I found the same thing with the 7.x - CS article. As I said previously, we rely heavily on these knowledge base articles for backup on the information we were giving to the users on this issue. We did not keep a PDF copy of the KB articles.
I understand that the versions 7.x - CS2 are old, but I have located other CS2 knowledge base articles that are still up. I have also discovered a Japanese language version of the CS2 article I am looking for that is still published (http://kb2.adobe.com/jp/cps/231/231270.html). Does anyone know where I might find the missing KB articles? Would it be possible for me to contact Adobe directly? We do not have an active support agreement.
Scott W. Sander

Many of our users are not sophisticated enough to try to search vendor knowledge bases for solutions to their problems. It seems almost everyone submits helpdesk tickets to us for every problem they experience. We have previously explained that the problem is inherent in the product, but it was not until we supplied the actual knowledge base articles from Adobe that it quited the users down. They simply did not believe us and assumed we were incompetent because we were not able to solve the problem for them.
As for the CS4/CS5 link, thank you. You are correct. I had pasted them in from an old e-mail but the formatting was screwed up so I retyped them all manually and seem to have made a typo.
The suggestion about keeping the KB articles offline now is a good one. I thought of that already and did previously save a copy of the CS4/CS5 article as a PDF before I created this thread. The suggestion of modifying the HTML of the CS4/CS5 article to include the other versions is also good one, and I will probably do that. But I still wish I could somehow access the real KB articles. As I said in my first post, we found that users hearing it from the horse's mouth was really the only way to get them to believe us in most cases. Of course, maybe they won't know the difference with this custom PDF. It just seems a bit dishonest and there is a small risk of being caught.
I don't understand why Adobe would remove the articles for 7.x - CS2, even if they are old and not officially supported anymore. Heck, CS2 was released in 2005 and there are Pagemaker articles still published and the last version of that was released in 2001. What is laughable is that there is a link on the error pages to report a broken link, but if you click that all it does is take you to the normal support portal where there is no place to report broken links.
In any case, I will create the custom PDF but if anyone has an archived copy of the missing KB articles or knows how I might be able to get them from Adobe, please let me know. Thank you.

Unable to add new Infoobject from Infoprovider to multiprovider

Hello Experts,
I have a multiprovider which joins four different Cubes. Now, I added a new Infoobject to one of those Cubes but I am unable to transfer that InfoObject from the Cube to the multiprovider. I tried the identify characteristics option in the edit multiprovider mode but I was unable to see that Infoobject in the base cube to which it is added. The only unusual thing about this Infoobject is that it is not linked to any source field and set to initial in the update rules as I am populating it using a ABAP code in the end routine. I am not sure if this has got to do anything with the problem
Any help in this regards will be appreciated and points will be duly assigned.
Thanks
Rishi

HI,
Try this,
Deactivate and activate the MP again.
Also Try this Program,
RSDG_MPRO_ACTIVATE
Hope this helps...

Since cahnging FIOS Internet provider, which required a router to go in front of "AirPort" I have a blinking yellow on the AirPort and suggested editing in AirPort utility to cahnge from Double NAT to "Bridge Mode" my knowledge base is not clear as t

How do I clean up my new FIOS connection? I just cahnged ISP Fios and they reqquired a router of thier own in front of my AirPort Extreme. Since then I have blinking yellow light on the AirPort and AirPort utility keeps promting for an edit. Suggests canging from NAT to "Bridge mode". Obviuosly U have some internet or this post would not go anywhere, my knowledge base is not enought to feel comfortable with changing the settings. Correctly editing can be tricky, so how do I make necessary changes?

How do I clean up my new FIOS connection?
The FIOS router needs to be in Bridge Mode to prevent the Double NAT error from occurring when two routers are both fighting with each other for control of the network.
Unfortunately, the likely problem from the FIOS side is that FIOS support will either tell you that their router cannot be configured to operate in Bridge Mode, or if it can, they will not tell you how to do it.
But, it could not hurt to check with FIOS to see if anything might have changed recently in this regard, so your first call would be to FIOS support.
If you cannot change the FIOS router to Bridge Mode, the alternate plan would be to change the AirPort Extreme to Bridge Mode. If you are using the Guest Network feature on the AirPort Extreme at this time, that feature will not work correctly when the AirPort is set up in Bridge Mode.

Warning: Unable to create new entry, caught: "javax.ejb.CreateException", message is:

Warning: Unable to create new entry, caught: "javax.ejb.CreateException", message is: "Error creating EntityBean: Io exception: The Network Adapter could not establish the connection".
while executing JSP:<%
* add.jsp
* Adds a new entry through EmployeeBean. This is a JSP that serves 2
* functions. First of all, when called with no arguments, it will display a
* table with a few input fields. The user should enter empNo, empName and
* salary of the new record to be added. When she submits this
* information, it is sent to this page again. If it is successful, then the
* user can continue adding new entries. If it is not, then the old data will
* be displayed, and a warning message will be shown to her.
%>
<%@ page import="com.webstore.*,java.io.*,java.util.*,javax.naming.*" %>
<%
// Make sure this page will not be cached by the browser
response.addHeader("Pragma", "no-cache");
response.addHeader("Cache-Control", "no-store");
// We will send error messages to System.err, for verbosity. In a real
// application you will probably not want this.
PrintStream errorStream = System.err;
// If we find any fatal error, we will store it in this variable.
String error = null;
// In a moment we will check if all columns were passed to this page
String param_1 = "";
String param_2 = "";
String param_3 = "";
long dptNo = 0;
String dptName = null;
// This variable indicates what function of this page is currently used. If
// this page is called with parameters, then a new entry should be
// added. In that case this variable is true.
boolean submitting = false;
// We will first attempt to get the reference to EmployeeHome from the
// session. The "list.jsp" page sets this attribute in the session.
DepartmentHome home = (DepartmentHome) session.getAttribute("DepartmentHome");
if (home == null) {
error = "No previous connection to DepartmentBean.";
} else {
// Attempt to get all 3 parameters from the session
param_1 = request.getParameter("DPTNO");
param_2 = request.getParameter("DPTNAME");
// If all 3 parameters are specified, then this is probably a submission by
// this very page. Note that if the user left one of the fields blank, then
// the corresponding parameter will be "", not null.
if (param_1 != null && param_2 != null) {
param_1 = param_1.trim();
param_2 = param_2.trim();
submitting = true;
// In the following variable we will store a (non-fatal) warning message. This
// message will be displayed in the page, but so will the submission form.
String warning = null;
if (submitting) {
warning = "";
// If there is an empty param_1, param_2 and/or param_3, then this will be noted
// in the warning message.
if ("".equals(param_1)) {
warning = "Null param_1 specified. ";
if ("".equals(param_2)) {
warning += "Null param_2 specified. ";
// If we don't have a warning message yet, then we will attempt to create
// a new record.
if ("".equals(warning)) {
try {
dptNo = (long)Long.parseLong(param_1);
dptName = new String(param_2);
Department rec = (Department) home.create(dptNo);
rec.setDptname(dptName);
// empty columns after insert for effect
param_1 = "";
param_2 = "";
// If we got this far, then there was no problem detected.
warning = null;
} catch (Exception e) {
// Set the warning variable to indicate a problem.
warning = "Unable to create new entry, caught: \"" +
e.getClass().getName() + "\", message is: \"" +
e.getMessage() + "\".";
// Decide what the title will be.
String title;
if (error != null) {
title = "Error";
} else {
title = "com.webstore | Add entry";
%>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<HTML>
<HEAD>
<TITLE><%= title %></TITLE>
</HEAD>
<BODY bgcolor="#FFFFFF">
<H1><%= title %></H1>
<%
// If there was a fatal error, then display the error message
if (error != null) {
%>
<P><BLOCKQUOTE><%= error %></BLOCKQUOTE>
<%
// Otherwise display a table with fields to be filled in.
} else {
// If there was a warning, then display it.
if (warning != null) {
%>
<TABLE border="1" bgcolor="#FF2222">
<TR><TD><FONT color="#FFFFFF"><STRONG>Warning: <%= warning %></STRONG></FONT></TD></TR>
</TABLE>
<%
} /* if */
// Display the table with fields. There are two columns. The left column
// contains the names of the fields, while the right column contains the
// fields.
%>
<FORM action="dptadd.jsp" method="GET">
<P><TABLE border="1">
<TR>
<TD><STRONG>DptNo:</STRONG></TD>
<TD><INPUT type="text" name="DPTNO" value="<%= param_1 %>"></INPUT></TD>
</TR>
<TR>
<TD><STRONG>DptName:</STRONG></TD>
<TD><INPUT type="text" name="DPTNAME" value="<%= param_2 %>"></INPUT></TD>
</TR>
<TR>
<TD colspan="3" align="center"><INPUT type="submit" value="Add this entry"></INPUT></TD>
</TR>
</TABLE>
</FORM>
<%
} /* else */
%>
<P><TABLE border="1">
<TR><TD>Back to list</TD></TR>
</TABLE>
</BODY>
</HTML>
Please guide me..

Rajive,
This is the same problem as in your other post:
sql is running very slow
So please refer to my answer there.
Good Luck,
Avi.

Three days ago I replaced an earlier Adobe Flash with version 10.1.85.3. This has not appeared in the list in Tools/Addons/Plugins to permit me to enable it in Firefox, and I can't find the answer in the knowledge base.

Re. installing/enabling a Flash plugin
1 I'm running Firefox version 3.6.10 on Windows XP SP3.
2 Three days ago Secunia PSI informed me the installed version of Flash was a security threat so I uninstalled it then installed the latest version 10.1.85.3 . It appears in the Control Panel add and remove programs listings.
3 As of 2 days ago BBC iplayer keeps telling me I need to install (latest version of?) Flash.
4 I don't have this problem using my fallback Internet Explorer.
5 Assuming I needed to enable Flash in Firefox I went to Tools/Addons/Plugins but Flash is not listed there.
6 Firefox Support/Knowledge base/Installing the Flash plugin doesn't help - in step 2 I don't see the yellow 'Additional plugins are required...' bar when I go to the Adobe test page, but then why should I, it's already installed.
6 What's going on - please help!

I have the same problem as luiszamarreno. I tried using the following to update:
sudo apt-get --purge remove adobe-flashplugin flashplugin-nonfree; sudo apt-get --purge autoremove; sudo apt-get clean; sudo apt-get upgrade; sudo apt-get --purge autoremove; sudo apt-get install flashplugin-nonfree
Now I have the "flashplugin-nonfree" v. 10.01.218+really9.0.283.0ubuntu1 and it still doesn't work for the Facebook plugin. I get the notice it has crashed and needs to be updated. I also get a notice to update on the plugins page under tools --> addons. When I try that, it goes to the Adobe Web site, which I have seen on Ubuntu support sites that I do not want to upgrade from there.
Does anybody have an answer to this?

Custom Measure - Unable to Submit Data Using Input Schedule

We have an application that requires storage of data on a job-to-date basis. To accommodate this, the application was changed to a YTD application and 3 custom measures were added:
JTD (base data)
YTD_JOBS (offsets current period against last month of prior period)
PERIODIC_JOBS (offsets current period against prior period)
Everything is working and the measures resolve to the correct values. The system also completes logic (advanced and dimension) properly. Data may also be submitted through an Import process.
However, we are unable to submit data using an input schedule. We consistently get a "no data to refresh" error message. When the same schedule is used in the older, periodic version of the application, the submission works as expected.
I suspect the problem is the naming of the custom measures is the root cause. I have been unable to find documentation (BPC 5.1M) related to custom measures for 5.1. Any help resolving this issue and/or tracking down custom measures documentation for v5.1 is much appreciated.
Cheers,
Jeff

Joost,
I believe what you are describing is the root of the issue. The application is set to YTD as the data input type both in the web admin section and in the database table. The problem is that JTD is the input member for this application -- we are loading job-to-date values instead of year-to-date.
It seems that BPC does not understand JTD as a "base level" measure fort the input method. I have not been able to find a table in the database that defines PERIODIC and YTD. My hope was to add JTD to the settings.
Unless someone else has made something like this work, I suspect that I'll have to use YTD as the ID of the base member and restructure the custom measures. We did not start this way since the user community thinks in terms of JTD data.

Help! Unable to create new native thread

Ok I see this problem all over the web but most of the posts are many years old and still leave me a little confused. Often at random times on the same tags like CFLDAP I get the error "Unable to create new native thread". Then a few minutes later the same tag on the same page works just fine.
I have 4GB of memory in this box with 1400 MB set as the maximum Java heap size by the way.
Here are my arguments from the jvm.config file.
# Arguments to VM
java.args=-server -Xmx1400m -Dsun.io.useCanonCaches=false -XX:MaxPermSize=192m -XX:+UseParallelGC -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib -Dcoldfusion.classPath={application.home}/../lib/updates,{application.home}/../lib,{appli cation.home}/../gateway/lib/,{application.home}/../wwwroot/WEB-INF/flex/jars,{application. home}/../wwwroot/WEB-INF/cfform/jars,"C:\\Program Files\\Apache Software Foundation\\Apache2.2\\htdocs\\InterWeb-Prod\\includes\\classes"
Here is a typical error that comes through.
struct
Browser     Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4
DateTime    {ts '2010-06-23 10:07:44'}
Diagnostics unable to create new native thread null <br>The error occurred on line 122.
GeneratedContent
HTTPReferer http://--------------------/index.cfm?FuseAction=HR.main
Mailto      interweb@---------------------
Message     unable to create new native thread
QueryString fuseaction=ManagedLists.MailSubscriptions
RemoteAddress     192.168.250.124
RootCause   struct
Message     unable to create new native thread
StackTrace          java.lang.OutOfMemoryError: unable to create new native thread at java.lang.Thread.start0(Native Method) at java.lang.Thread.start(Thread.java:597) at com.sun.jndi.ldap.Connection.<init>(Connection.java:208) at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:112) at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2504) at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:263) at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:76) at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667) at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288) at javax.naming.InitialContext.init(InitialContext.java:223) at javax.naming.InitialContext.<init>(InitialContext.java:197) at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:82) at coldfusion.tagext.net.LdapTag.do_ActionQuery(LdapTag.java:839) at coldfusion.tagext.net.LdapTag.doStartTag(LdapTag.java:616) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2661) at cfadfunctions2ecfm1473603830$funcADLOOKUPUSERNAME.runFunction(C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\InterWeb-Prod\includes\adfunctions.cfm:122) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:418) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:324) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:59) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:277) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:192) at coldfusion.runtime.CfJspPage._invokeUDF(CfJspPage.java:2471) at cfadfunctions2ecfm1473603830$funcADLOOKUPMULTIPLEUSERNAMES.runFunction(C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\InterWeb-Prod\includes\adfunctions.cfm:54) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:418) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:324) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:59) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:277) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:192) at coldfusion.runtime.CfJspPage._invokeUDF(CfJspPage.java:2471) at cfdsp_managedlists2ecfm55598920.runPage(C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\InterWeb-Prod\hr\managedlists\dsp_managedlists.cfm:232) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:196) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:370) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2661) at cffbx_switch2ecfm2121232114.runPage(C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\InterWeb-Prod\hr\managedlists\fbx_switch.cfm:23) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:196) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:370) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2661) at cffbx_fusebox30_cf502ecfm1180471387._factor4(C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\InterWeb-Prod\fbx_fusebox30_cf50.cfm:241) at cffbx_fusebox30_cf502ecfm1180471387._factor5(C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\InterWeb-Prod\fbx_fusebox30_cf50.cfm:1) at cffbx_fusebox30_cf502ecfm1180471387.runPage(C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\InterWeb-Prod\fbx_fusebox30_cf50.cfm:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:196) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:370) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2661) at cfindex2ecfm749274359.runPage(C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\InterWeb-Prod\index.cfm:23) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:196) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:370) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:273) at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:48) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:86) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:2 8) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.CfmServlet.service(CfmServlet.java:175) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89) at jrun.servlet.FilterChain.doFilter(FilterChain.java:86) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42 ) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) at jrun.servlet.FilterChain.doFilter(FilterChain.java:94) at jrun.servlet.FilterChain.service(FilterChain.java:101) at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106) at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42) at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:286) at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:543) at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:203) at jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:320) at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:428) at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:266) at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)
I could really use some help figuring this out. We are getting random errors a few times a day and usually in places where we are using CFLDAP.
Thanks,
David

Absolutely unbelievable that this has been going on for 4 YEARS and there are still NO definitive answers from Adobe!!
There's no definite answer from Adobe, because there's no definitive single question. These errors come up because - for any number of possible reasons - the JVM becomes overloaded. And it's almost always down to an issue with the application code being run, and nothing to do with CF, per-se. So what's Adobe supposed to do? Come and fix your application for you? There are plenty of diagnostic tools out there - some built into CF itself - which you could use to sort the problem out. Or you could hire someone like Mike Brunt to come and have a look at your set up. All it takes to fix these things is to actually do something about fixing it, rather than slamming one's fist on the desk saying "why doesn't Adobe do something!"
I thought - and my knowledge in the area isn't expansive - the inability to allocate threads was down to the app being choked up: threads are a finite commodity, and if requests are queuing up faster than the JVM can clear them, you're gonna get errors eventually. What causes this sort of thing? More traffic than the server can process. This could be because of server kit, or it could be due to code that doesn't scale to the requirement. Usually the latter. Basically one cannot polish a turd.
I have a 24x7 production server that services 180,000 clients in 300 countries around the clock that cannot afford to be down for more than a few minutes at a time.
I'm running Windows 2008 32-bit with 4GB of RAM because I have some graphics software that cannot tolerate a 64-bit OS. Everything has been running fine for the past few months, but now it's starting to crash more and more frequently. I have CF 8.0.1.195765 and Java 1.6.0_04
How many concurrent requests for 180000 clients generate? The number of clients matters less than how heavily the site is used. But, to be honest, I get the impression the implication is "it's a busy site", in which case I think your hardware is a bit on the lean side. Also, if it's a mission-critical app, running it on a single server is probably ill-advised, just from a fault-tolerance perspective even before one starts thinking about performance.
If I was in your situation, I'd consider the following options:
* upgrade your JVM to the most recent version (1.6.0_21?)
* put more RAM in the box, and run a second CF instance on it.
* get another box.
* refactor the environment so the graphics software runs on a different box, upgrading the CF server to 64-bit (again, with more RAM)
* run some diagnostics on the server, seeing what's taking up threads and where any bottlenecks might be
* get an expert in to do the analysis side of things.
* stop expecting Adode to fix "something".
One of my other symptoms I have noticed is that any work done using RDP starts getting really really bogged down. Opening Windows Explorer and searching for files can take minutes. Restarting the CF service will sometimes fail to complete, and you have to wait a few minutes before the manual Start option appears in the dropdown. Maybe coincidentally, the Performance Monitor will fail to add any of the ColdFusion metrics, for example Running Requests and Queued Requests, and the Event Monitor shows an error relating to an 8-byte boundary not being maintained.
You don't, by any chance, store your client variables in the registry do you? The only time I've seen this happen is when the CF box is munging the OS environment, and the only way I can think this could happen if it was clogging the registry. Never store client variables in the registry.
Adam

How does solutions knowledge base works?

Hi Experts,
I created a new solutions knowledge base for item A and then i created a new service call for the item A also, but then when i clicked the button Recommend in the solutions tab in the service module the solutions knowledge base i just created for item A is not appearing in the recommendations list.
Anyone can guide me how this solutions knowledge base works in the service module.
Regards
--careLess

Hi,
If you love working with Muse, BC would enhance it as it completes Muse. WYSIWYG Design area in BC would give you the ultimate convenience designing the pages or templates.
I would suggest that you create a Trial site in BC via Muse and go through the modules available. Modules are not synced with Muse but they will be rendered if you specify them with a correct reference ID's (as detailed here kb.worldsecuresystems.com/134/bc_1345.html) in Muse and then Publish.
Business Catalyst is far more than a hosting provider. Business Catalyst is an online business platform, with email marketing, customer response management, eCommerce, forums, analytics, and more. Over time, Adobe Muse will grow to expose more of the power with Business Catalyst.
Adobe Muse allows you to publish your temporary website to Adobe Business Catalyst at no charge for a 30-day trial period. This gives you the opportunity to send a live URL to your client for review. All sites in trial mode on Business Catalyst will include the Business Catalyst domain, example http://website.businesscatalyst.com. If you decide to take the site "live" by paying for the monthly hosting, you can transfer your own domain and remove the .businesscatalyst.com subdomain. Or you can export the HTML and host the final site with a hosting provider of your choice.
You can have different users being an Admin on one site depending upon the permissions you set for them. + much more..
Publishing sites to BC via Muse is seamless. So I recommend to test the trial publish. That way you can judge it best upto your expertise. Also check http://tv.adobe.com/watch/introducing-business-catalyst/getting-started-with-business-cata lyst-and-muse-creating-and-publishing-sites/ for more help.
Hope that helps!

About query not using extended knowledge base

Hello,
I compiled a small thesaurus to the knowledge base:
ctxkbtc -user dcenter/dcenter -name THES_PLACE
It contains:
GERMAN
USE FEDERAL REPUBLIC OF GERMANY
UF FRG
BT EUROPE
NT BAVARIAN
I have 2 record, 1 containing GERMAN, 1 containing BAVARIAN.
Field is indexed with a context index, and the index is synchronized.
I'm using 8.1.7.2 english.
Using an ABOUT operator, I always get 1 hit.
SQL> select count(*) from file_info where contains (places, 'about(BAVARIAN)') > 0;
The (9i) doc says:
When you augment the existing knowledge base with your new thesaurus, you query with the ABOUT operator which implicitly expands to synonyms and narrower terms.
How can I get the ABOUT query to expand to the narrower term in 8.1.7.2? Is this a bug, do I have to upgrade, or am I missing something?
Thanks

Hello.
Did you load the supplied english thesaurus as your DEFAULT thesaurus using the command line utility ctxload (or some other method)?
I had the same experience until I loaded the sample thesaurus in $ORACLE_HOME/ctx/sample/thes/. Now my ABOUT and SYN queries work as expected though I still have a concern about the incomplete nature of the sample thesauri (I'll open a new thread on that topic).
Hope this helps.

ABOUT query not affecting results or not using knowledge base

Hello again,
Another question here,
I've searched through the forum and have found other
posts on the same problem but no solutions, though
the problem isn't always the primary topic of the
forum. I've put this post up to hopefully put this
to rest as I'm pretty sure this is just a
configuration issue.
I am using an ABOUT operator in a CONTAINS query and
the query seems to return the same results as the
same query without the about operator, eg:
SELECT SCORE(0) AS scr,
file_repository.file_id,
file_repository.file_title
FROM file_repository
WHERE CONTAINS(index_url, 'ABOUT(australia)', 0) > 0
versus
SELECT SCORE(0) AS scr,
file_repository.file_id,
file_repository.file_title
FROM file_repository
WHERE CONTAINS(index_url, 'australia', 0) > 0
I have included documents based on the default
knowledge base should be found. For example I have
three documents, one containing the term 'Tasmania'
another containing 'Australia' and a third with
'Pacific Area'. The first query above should return
all three of these documents, but it only returns
the one containing 'Australia'.
I have used other examples from the default knowledge
base and have had no success. I have not attempted to
extend the knowledge base with a thesaurus as, from
what I can tell, I shouldn't need to do this for it
to work.
Any help would be much appreciated.

Hello.
Did you load the supplied english thesaurus as your DEFAULT thesaurus using the command line utility ctxload (or some other method)?
I had the same experience until I loaded the sample thesaurus in $ORACLE_HOME/ctx/sample/thes/. Now my ABOUT and SYN queries work as expected though I still have a concern about the incomplete nature of the sample thesauri (I'll open a new thread on that topic).
Hope this helps.

The Data quality knowledge base property is empty

Hello
I build Knowledge base and published it successfully (using the DQS client wizard normally )
But when i open new ssis project and try to use the DQS component i can't use the knowloedge base i build , i get the message The Data quality knowledge base property is empty
How can i be sure that i published successfully (any query on repository ?)
What do i miss ?

Hello,
Use the Data Quality Client to check in the Open Knowledge Base
screen if the knowledge base was published. To do so, click Open Knowledge Base
in the home screen of Data Quality Client, and then check the Date Published column.
Alternately, you can also check the PUBLISH_DATE column in the DQS_MAIN.dbo.A_KNOWLEDGEBASE
table.
Thanks,
Vivek

How to use Knowledge Base template interactively?

I'm using RH11, and my management wants a Knowledge Base that allows our clients to add to it. When I opened the Knowledge Base template, I didn't see much that was different from a regular help file. The RH11 manual mentions this template twice with no instructions.
Where can I find more information on how to use the Knowledge Base template as a wiki, as promised in the manual?
Thank you!

Okay, I found it in the help. FWIW, it's also mentioned when creating a new project.
What this is referring to is that the project template will create and offer a page that never needs maintaining. The page is labeled "What's New", and describes a method of using See Also keywords to manage new and changed topics. If this method were not used, a "What's New" page would require creating links or specifically adding verbiage about each new topic.
It DOES NOT allow creating one or more pages that users may contribute to.
RoboHelp has never been an application that allows that type of collaboration. That's what Wiki software is for.
Cheers... Rick

Unable to submit new threat to knowledge base throgh form

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