Unable to switch to wifi on droid maxx

About a week ago, my daughter informs me that her device wouldn't connect to the home WI-FI.she had used up her data allowance.
I Thought that perhaps was UE. Not the case, I tried and tried with no success. I am very familiar with these devices, I was an employee of VZW from 2000 to 2012, So I reluctantly call their Tech support. And went through all of the steps, Tier 1 Then Tier 2. Over an hour on the phone, Tech tells me that I HAD to master reset device, and to back up phone to a computer since it wasn't able to get to WI-FI. Didn't work. folder on the PC GONE!!!.
Device was 12 days past manufacturer warranty. so I am now out of luck, I don't purchase the insurance because you pay $10 per month plus $100 deductible and you end up with junk, seen it way too many times. Apparently is a known issue. But VZW not willing to work with me, device has no physical damage.
AT&T Is looking better and better. lower monthly fees too.

HectorBC,
Being able to connect to WiFi is definitely important, especially when trying to manage your usage. So I totally understand your concern. Is she unable to connect to any WiFi or is it just the WiFi at home?
JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Similar Messages

Wifi on droid maxx will not turn on

Wifi on droid maxx will not turn on
Not at home, work or anywhere else

That's no good, jeanne1215. Let's get it connecting again. What happens when you try to turn the WiFi on? Did this start after installing a new application or update?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

HT4623 unable to switch on wifi

i am not able to switch on wifi as the option is not highlighted

Hi esodusta,
The following steps may help you in troubleshooting this ....
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Hope this helps ...
- Judy

Unable to back up contacts from Droid MAXX to cloud

I am complete lost here. Ever since I installed Verizon Cloud all of my online storage for contacts has disappeared. I visit the coud site and it says there are no contacts there. I originally had Backup Assistant PLUS installed and it worked fine. This new system sucks. According to Verizon I should turn off Backup Assistant Plus, but there is no setting to do that. At least one I can find. I cannot even find the app to delete it. This sucks. Maybe time to invest in an I-phone, I can never get a Verizon support specialist to assist me either.

Using Google sync is very easy to do. On most Android devices, your contacts are automatically synced when you first set up your phone and sign into your Google Account.
To start off, be sure to Sign in to your Account in settings.
Turn on the Account and syncing service in G mail
Check to be sure you’ve enabled the ‘Sync Contacts’ option.
Press ‘Sync now’ button and wait until all the phone contacts are successfully synchronized with your gmail account.
Now open Gmail in your computer’s web browser and click the Gmail text link that is listed on the upper left side of the Gmail profile.
Select Contacts and then you will see a page where the contacts from your Smartphone have been stored.
. One other tip is to export your contacts to an SD card and them importing them to your G mail account.
Happy Thanksgiving

WiFi choked by mysterious uploads on Droid Maxx

When connected to WiFi, my Droid Maxx is always uploading something. It prevents me from doing anything like checking email or browsing the web. How can I find out what the log jam is?

If you are using some sort of cloud backup, it's more than likely it trying to push everything you have to the cloud.
Most Internet providers only give 1-4 Mbps. so if you have Gigabytes of pics and music to upload you're going to be there a LONG time. 8GB of pictures is 64,000 Megabits of data. At 1 Mbps upload it will take at least 64,000 seconds (17+ HOURS) (longer because of overhead) to do a backup.

HT1414 i am unable to switch on the wifi on my iPhone 4s? I have tried all of the above ways.

I am unable to switch on the wifi on my iPhone 4s.
I have tried restart, restore, update etc.
But its still not working.
Please help

Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

I am unable to switch on/ off my wifi

I'm unable to switch on /off my wifi, any helps?
Also I'm having problems through my camera ,when I open my camera app
And capture a picture the app automatically switches off,also the captured pic is not saved,
Any helps on this?

Try a reset. Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider.

If i have droid maxx and am on wifi am i using verizon data

if i have droid maxx and am on wifi am i using verizon data?

No you are not using data while on WiFi. However if WiFi disconnects you can make sure no cell data is used by turning it off in settings / data usage. Turn it on when u out need it. Optional method

The wifi on my Droid Maxx Will NOT turn on how can i fix this.(it is not on airplane mode)

How can i make my wifi turn on my droid maxx

Oh no, ThunderHumper. Let's get your WiFi working smooth. What happens when you go to Settings and turn on WiFi? Does it show turned on but not recognize any WiFi connections? Try turning your phone off then back on to refresh it's services.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

WIFI and Bluetooth will not turn on, DROID MAXX

Both WIFI and Bluetooth cannot now be activated on my DROID MAXX. No problems at all until the recent update, so I can only assume that this issue results from the update. At either the WIFI screen or at the Bluetooth screen, the window is empty except the slider, and when the slider is moved from OFF to ON, it hangs there about five seconds then slips back to OFF. Rebooting does make one difference: the first time you open the WIFI screen several options in a menu do appear in the window below the slider as expected, but after the first attempt to slide it to ON and then it returns to OFF, the options disappear and the window is again empty (except for the impotent slider). Is there a fix?

after a hard reset, wifi works and bluetooth works. I’ll reply here if they stop working again.
thanks.
Aaron
Private info removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

Droid Maxx Won't Forget WiFi Network

Hey all,
I just upgraded to a new Droid Maxx and I'm running into a frustrating problem. I configured a wireless network at the office (a limited guest network) and connected to it just fine. I then got connected to the full permission WiFi network and I decided to drop the guest network. I went to drop the WiFi network from WiFi - Manage Networks - Forget and it worked. Temporarily. I came back a few minutes later and it had reconnected to that guest network (which requires a password) and that guest network appears in my list of networks when I go to Manage Networks. I tried to Forget it again, which works, but once I lock the phone and come back a few minutes later, that network is back in my list of networks under Managed Networks. The problem is that it keeps connecting to this network. I've tried rebooting the phone and that doesn't help. The really odd thing is that when I Forget the network from Manage Networks, it comes back complete with the password. The only work-around I have found is to leave the network in my Manage Network list and change the password to something incorrect so it cannot connect. However if I then Forget that network with the bad password, it comes back with the correct password. My question is - what can I do to permanently remove that WiFi network from my Manage Networks list (short of a hard reset of the phone)?
Thanks in advance for your help!
Lee

That's odd. All of my devices will forget a wifi network after I long press to get a dialog and choose "forget network".
Try forgetting the network when you are in a different location and not in range of that wifi network. Reboot the phone afterwards and see if the wifi network remains gone from the saved list.
Hope this helps.

HT4972 i unable to switch on the wifi in my iphone 4s

i try to switch on wifi in my iphone but it cant switch on it is just like virtual ....please can help me to solve this problem....

Tap Settings App > General > Reset > Reset Network Settings. See if better. If still problem, Restore your iPhone with current iTunes on your computer. See if better. If still problem, and if there is Warranty or Applecare make Genius reservation or set up Service and take or send to Apple for resolution.

Does anyone have Bluetooth failures with Mot Razr Droid Maxx using car hands free systems

Both my wife and I have Razr Droid Maxx's and are having the same problems with our respective cars. At times, the phone will drop the bluetooth connection and it will have to be rebooted at which point it will be discovered and re-connected to the car. The problem is NOT in the car, as we have a Ford Fusion and a Toyota Camry and we encounter the same problem with both.
Both phones are running Ice Cream Sandwich and we have verified all of the bluetooth settings at both ends of the connection.For some reason the phones.
The problem is particularly annoying in that, at least in the Camry, you are unable to reconnect the phone while driving, so you have to pull over and put the car in Park in order to do it.
Verizon tech support and the Verizon store have been of no help. They simply shrug their shoulders and say they have never heard of the problem.
Has anyone else had issues like this?

I use Razr HD Maxx and used to have bluetooth disconnect problems during the calls. I tried everything I could think of, all in vain. Factory-reset solved the problem only for a while. Finally, I have found that some communication apps like Viber have the nasty habit of asserting itself every few minutes during non-Viber calls and reset both the bluetooth and speakerphone state to the default mode. This causes bluetooth to disconnect or turn off the speakerphone a few minutes into every non-Viber call. If you have an app like Viber, try either freezing it or uninstalling it. Uninstalling Viber was the only permanent solution to my bluetooth disconnect problems.

IPhone 5c 32gb to Droid MAXX through early Edge promo?

I really want an Android phone, but my two-year contract isn't up until next March. I'm eligible for the Early EDGE promotion which is offering the Droid MAXX this month. I have the iPhone 5C 32gb right now. Should I get the MAXX or wait to see if the promotion changes sometime soon? I've looked at the no-contract, Verizon phones for sale on Amazon but I have no idea if they're a safe buy or not.

Actually, switching to Edge now would only increase my monthly bill by $9 when I factor in employee discounts. I talked to several reps in chat last night who had never even heard of the Early EDGE promotion. They told me any phone is eligible for Edge. I said, yes, but that's not what this promotion is, and I had to explain it to them. They also couldn't tell me which phone I was eligible to purchase.
In any case, it seems I am unable to purchase *any* phone - including the Droid MAXX. When I get to the shipping address screen it tells me "We are unable to save your selections. Could you please try again?" So I called, and the rep was able to access my account and add the Samsung S5 to the cart. When I try to do the same, a pop-up tells me the phone is not eligible for Early EDGE. I stopped her before she finalized the purchase for fear that I would have to pay full price....despite her reassurances to the contrary.
I'm extremely frustrated....a friend recommended AT&T, but I can't afford to switch right now or I probably would.

Can't activate DROID Maxx

My DROID Maxx arrived in the mail yesterday, and I was unable to activate it. I turned off my old phone, turned off everything on my old phone that uses data, and I was still unable to active my DROID with four bars. Is there any sort of online activation that I can use when I have the DROID plugged into my PC, or is there something else I can do to activate it? Thanks
-Chris

Plugging the Droid Maxx into the computer is not going to activate it. On the Verizon website after you sigh in. Scroll down to a column on the lower left where you'll see Activate or Switch Device. You might be able to activate from there, on two previous occasions it didn't work for me, but you may have better luck.
If that doesn't work you're gonna have to call them. But you can't call them from your old phone while the account of that old phone is still active, you'll need to use another phone. If you stop by a Verizon store they'll surely activate it for you very quickly. You're gonna like the Droid Maxx. Goodluck

Unable to switch to wifi on droid maxx

Similar Messages

Maybe you are looking for