Unable to synac the iphone with the itunes

I go thru the tutorial on synac in the apple website. My iphone do not show the "synac in progess" as indicated in the tutorial. I have installed the itunes from apple website and plug in the iphone.
Please advise.
Thank you

Open itunes.
Plug in the iphone.
Select what you want to sync suing the tabs.
Click Sync.
What happens?
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

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Unable to synac the iphone with the itunes

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