Unable to sync brand new iPhone 4
Having just bought my iPhone 4, I tried to connect it to my PC. I updated to the newest version of iTunes, iPhone software is on 4.2.1.
When I try to connect to my PC, I get the same error saying that it can't connect to the iPhone. It recognises it, and it shows in the left menu, but won't allow me to access any functionality (load songs, etc).
When I try to "Restore" the setting from iTunes, it continually says it can't connect to the server, unless I disconnect the iPhone, but then it fails saying that it can't complete the process.
Any suggestions?
Try turning off, disabling or uninstalling all anti-virus, anti-malware, anti-anything and any and all firewalls.
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i am unable to sync my new iphone 4 with itunes.i am unable to see in the device tab, i am unable to sync my new iphone 4 with itunes.i am unable to see in the device tab
Hello Zuhaib,
Sorry to hear that your iPhone is currently not recognized by iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Unable to sync my new Iphone with my old Iphones backup
Hi,
My Iphone 3G didn't recharge anymore, so now they gave me a complete new Iphone 3G.
The problem I have atm is that i cannot sync the new Iphone with the old Iphones backup. My contacts were only sychronised between the Iphone and Itunes, but because of the different IMEI number i cannot get my contacts back...
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I recently just lost my iPhone 3G, it was stolen and I could not get it back. The only "copy" of my iPhone 3G and it's contacts are in the backup file found in my iTunes.
fyi, My iPhone was formatted to sync with my iTunes on Mac.
The question is: if I were to purchase a brand new iPhone, can the contacts from the backup file in iTunes be sync to the new iPhone? If it is possible, how do I do that?
Please help!When you get your new phone & connect it to itunes, you will be given the option of restoring from backup or setting up as new. Select restore from backup. This must be followed by a sync to restore your itunes content. Make sure you have at least ONE entry for contacts & calendars in whatever supported application you use for that purpose on your computer. These entries can be fake, that doesn't matter, the important point is that these programs NOT BE EMPTY. When you do sync after restoring from backup, you'll get a merge or replace prompt regarding your contacts & calendar, select merge.
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Have a look at this it might help
http://support.apple.com/kb/TS4148 -
Brand new iphone wont update, stuck in recovery mode
So I just bought a brand new iPhone 5S today, and when I plugged it into iTunes I saw that there was an update for iOS 7.1.2. When I tried to update my phone, iTunes downloaded the update but wouldn't apply it to the phone, instead giving me a "waiting for iPhone" message. After a while I tried reconnecting the phone but iTunes stopped recognizing it and my phone was stuck with the iTunes logo and charger on-screen. I then put my phone in recovery mode - no results. I tried syncing it with another computer, but I can't restore the phone without it also installing 7.1.2, which doesn't work and just gets stuck on "preparing to restore iPhone." Is there anything I can possibly do to make my new phone work again? Did 7.1.2 actually just kill my phone?
Hello rph30,
Thanks for using Apple Support Communities.
First, since your iPhone is not being recognized by iTunes, even though it is in recovery mode, please follow the appropriate link below for the computer you own:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
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http://support.apple.com/kb/TS1538
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If you can't update or restore your iOS device
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HT4623 just got a brand new iPhone 5 today and my iMessage wont activate on my new phone
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My brand new iPhone 4 is quitting apps unexpectedly, turning into a black screen and then restoring to home page. Restarting procedures didn't correct problem. Shall I follow full resetting instructions?
Thanks for the straightforwardness roaminggnome - I wasn't sure if this problem qualified as deseving a reset. Unfortunately, for some reason I can't explain, your response remained undisclosed to me for a while, the next reply after yours took preference and I ended up doing as Meg St.Clair's susgested and initiated download, installation and syncing of Smartsync which is now taking ages to finish... If problem persists shall do the resetting and restoring.
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Application not responding when brand new iPhone 4S is plugged in...
My iTunes (10.6.1) is not responding when I plug in my brand new iPhone 4S.
I am getting the little rainbow wheel of death and nothing work. Had to force quit about 20 times today.
Had to sync my Calendar, Mail and Contact via mobile me but need my apps!!! Please help. I have a Macbook with OS X (10.7.4).
I had a look around the support communities but couldn't find anything...If brand new take it to an Apple Retail store Genius Bar
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HT1212 What is the passcode of brand new iphone?
What is the passcode of a brand new iphone 5c?
Then it wasn't a new phone
LOST PASSCODE
You should be able to remove the passcode by restoring the device. Do the following:
1. Connect the device to the computer to which you normally sync;
2. Open iTunes (Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes" in http://support.apple.com/kb/ht1212 )
3. Right-click the device in the left column of iTunes and select Back up (read this article on how to restore http://support.apple.com/kb/HT1766 )
4. When the backup is complete, select Restore
5. When finished, restore from your most recent backup
To restore read the restore section in this article http://support.apple.com/kb/HT1766
If that doesn’t work you will need to perform a factory restore to remove it. -
Brand new iPhone 4 can not make calls network says extended
Me and my husband bought brand new iPhone 4 on Saturday at Walmart through straight talk. Since Monday his phone is unable to make phone calls his network did say TFW but since then it just says extended. He can recieve calls and texts and can text off his phone with a time delay. Any idea how to fix it
Sounds as if it a carrier issue. Contact Sraight Talk.
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My brand new iPhone 5c does not allow me to view messages...
My brand new iphone 5c does not allow me to view messages that I have sent. They simply disappear immediately after hitting the "send" button. Also I am unable to send iMessages. I have tried resetting the network settings and have also tried the hard reset. Nothing works. Help.
Hi MaddyMontana,
If you are having unusual issues with Messages on your iPhone, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen them):
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
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Brand new iPhone 4 battery drain
I know there are many posts regarding this subject but my issue is very strange. I had a 3GS for 2 years and it had IOS 5.01 but beginning last Friday the battery began to drain. I went to an Apple store and the tech told me that the problem was that the usage time and the standby time was exactly the same. So he tells me to do a restore and set it up as a new phone. I tried everything...restore from backup, restore as a new iPhone...no change. So I am thinking that the battery is toast. Time to upgrade. I go to ATT to get my new iPhone 4 on Wednesday and get home to set it up on iTunes. Now my brand new iPhone 4 is doing exactly the same thing as my former 3GS. I opened a case with Apple today and was told to do a backup then a restore from the backup. I did not sync any of my apps or music. Left work at 5pm with a 100% charge, did not use the phone at all for 2+ hours, checked the charge at it was at 74%. I checked the usage and just as I suspected the usage time and standby time were exactly the same, as if I had been using the phone for 2+ hours. Apple says they will send me another phone but I really don't think the problem is the phone. The only common denominator is iTunes. Any thoughts?
Dlwynn, this is a crazy issue. I can only immagin how frustrating this issue could be for you!
One thing I have found when dealing with any possible hardware or software issue, that I need to get isolated is to scrap the whole back up/restore from back up, and restore the device as new, and see where you are at without all of your stuff on it.
When doing this procedure its important that if you DO have important stuff on the phone you do not want to lose that you back it up in another way...Contacts into windows contacts or use iCloud. You would stand to lose application settings, text messages and call history ..because these are things that are only stored in the back up.
You can save your pictures to your computer using Auto play.
Another way to go about it would be to navigate to your hidden back up folder, copy it to your desktop..restore as new...and if that does not resolve your issue, you put your back up thats on your desktop back into the hidden back up folder, and restore from your back up.
Anyways with all of this being said..If your batter drain issue persists with restoring your device as new in itunes...that would prove a hardware failure.
If the issue goes away after you restore as new. that means that something within your back up was the source of the issue.
The other common thread here is that you keep restoring from your back up.
Anyways I hope this helps you -
I can not view emojis correctly on my brand new iPhone 6 and happens no matter what generation phone and my txt are freen when I send them to someone instead of the normal color. Plz helpu
Hey John,
If you are having an issue with emojis on your iPhone, I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting emoji issues - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L
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