Unable to sync - getting error message unable to read or write to disk

Please help! I got this ipod for christmas and am unable to sync it. I have already restored factory settings, recovered it, restarted computer, went to hardware device manager and it says device is working properly - what do I do now?

Are you getting this exact text when you attempt to sync your iPod?:
"Attempting to copy to the disk "------" failed. Disk cannot be read from or written to."
If so, try looking through this article about that issue:
"Disk cannot be read from or written to" when syncing iPod
-Kylene

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