Unable to sync my replacement 7th generation Ipod Nano. Previous nano had no issue. Both Win7 and Win8 Pc's fail sync. I am an admin on both machines.

I don't know why my new 7th Generation Ipod fails sync diags on both Win7 and Win8 computers. I am an admin on both machines. The computer sees the device, but ITunes does not, but yet I can eject the ipod.

Hello Dee Nano.
It sounds like your iPod nano is recognized by your PCs, but it isn’t recognized by iTunes. Try the suggestions in the article linked below, they will resolve most issues like this.
iPod: Appears in Windows but not in iTunes
Cheers!
-Jason

Similar Messages

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  • I have a 5th generation IPod (Nano?) that I have registered to my ITunes Account.  Recently bought my daughter a 7th generation IPod Nano for her B-Day and Am trying to sync it to my ITunes acct. Message appears that says it does not recognize new Ipod.

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    Hi jkjuarez2012,
    Thank you for visiting Apple Support Communities.
    It sounds like your iPod nano is only showing the Apple logo with a white background, and you've tried many good steps including resetting and restoring the device. I know I'd miss my music in this situation.
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    Restoring iPod to factory settings - Apple Support
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    iPod nano (7th generation): Hardware troubleshooting - Apple Support
    Best Regards,
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  • Does anyone know why my music won't play on my 7th generation iPod nano? I tried resetting it already and that didn't work. Can someone please help?

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