Unable to sync new music to iphone 5; existing songs are becoming unplayable

Ever since I downloaded iOS 7.0.3 I have been unable to sync new music to my iPhone 5. Now some existing songs in my music library on my phone have become unplayable. Red circles containing red squares have appeared next to those songs. If I choose a specific album to play, it will skip through every song without playing any of them & put those red circles/squares next to every song. Those songs can no longer be played on my phone, even though they look completely normal & play just fine in iTunes on my PC. Has anyone else run into this problem?

I've been trying to figure this out for the past couple days, but on my iPod touch 5. It seemed to happen for me after I updated to iOS 7.0.2 a few weeks ago. Have you tried the solutions that other people have posted on other discussions? Nothing else seemed to work for me except a full system restore. I'm in the process of my second restore right now. iTunes shows it's downloading the apps, but my problem was with the songs, so hopefully they work after all this... When I go into my music on my iPod touch, they all have the red circles next to them. I'm not sure if they're still downloading or not. It all started with not downloading a few albums to not downloading any of my songs.
If all doesn't work, I might have to try what this guy did(check link). Though I'd rather not lose all my plays and have to start over, but I'm not even sure that's going to work. If it's caused by a bug I surely hope Apple gets their act together and fixes it soon.
https://discussions.apple.com/thread/5479911
If you haven't yet, check the other discussions on this topic and see if any of them work. Good luck.

Similar Messages

  • ITunes 11.1.1 Not Syncing New Music to iPhone

    I am running iTunes 64-bit 11.1.1 build 11 on Mountain Lion 10.8.5. I have an iPhone 5 running iOS 7. The first time I sync music to my iPhone or uncheck Sync Music, let iTunes delete all songs on my iPhone, then select Sync Music, all songs will sync. However, upon subsequent sync's, new music or changes to existing songs are not copied over upon completing sync. This started happening upon upgrade to both iOS 7 and iTunes 11.1.1. Searching Google, it looks like there are a lot of sync issues on iTunes 11.1.1, so perhaps I will just have to wait for an updated version of iTunes. Is anybody else experiencing this issue?

    After banging my head forever trying to find the fix for iTunes syncing problems I started having after upgrading my iPhone to iOS 7, I finally found the cause.  It is caused by a corrupt file in the iOS "Media-->iTunes_Control--> iTunes" folder on the iOS device.  The file is called "iTunesCDB" and to get to it you will need a program like "iExplorer" to navigate and remove the corrupt file.  The file will be replaced upon syncing the iOS device.  This fix also sped up the sync time dramatically.  No more hanging at the "waiting for changes" last step.

  • I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

    I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

    carolinechx wrote:
    i know the description may be a little bit too confusing
    Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

  • Unable to sync any music to iPhone

    I have an iPhone 3GS which I recently upgraded to 3.1.3. I am unable to sync any music to the iPhone, either playlist or by artist. I used to have a bunch of songs on the iPhone, but I only had part of my music library and wanted to replace some of the songs with different ones from my library. I had previously synced via playlist, but decided to sync by artist instead of having to put together a new playlist just for the purpose. I never did get it to sync to the new set of songs and in the process it removed all songs from my iPhone, leaving me with nothing.
    The current behavior has me select which artist or playlist to sync, and then attempting to sync with the phone. iTunes goes through the normal "Syncing iPhone do not disconnet" with the gray striped bar, and the iPhone itself reports "Sync in Progress". After everything says "OK to Disconnect" I do so and then click on "iPod" from my phone. It says that I do not have any music.

    I should mention that this has been an ongoing problem since some time after installing the previous OS update (3.1.2?) and so is not unique to the latest OS.

  • New itunes 11 wont sync new music to iphone

    I downloaded the new version of iTunes the otherday and this morning I downloaded a new cd I've been waiting for for a while. Now that its downloaded and on my computer I can't for the life opf me get it to sync to my iphone.  Ive tried to manually update songs, automatically update them, turn it off and on nothing I do gets the new music to my phone and I'm going crazy over here
    please help and dear apple bring back the easy to use itunes 10, this 11 layout is just awful!

    mine will appear to sync then after its complete the display bar showing memory usage  immediately retracts to how it was before syncing. I've tried turning off my phone and re-downloading the latest iTunes, I have a mac book pro. please help I only got a phone with a lot of memory so that I could have music!

  • I am unable to sync new music. Reformatted I Pod now I can't sync old music either, either automatically or manually. Is it possible to download all music over again without being charged for it? I think the issue is I moved the location of my music

    I am una
    le to sync any music from I tunes. The problem started when I could not download new music because for some reason I moved the location of the music. At least the e/m says I did. I don't remember doing that. I decided to reformat my I pod and now I can sync my old music either, manually or automatically. I was wondering if I can delete all my music from I tunes & start over with new downloads? Will I get charged again?

    Ok, got new phone and it worked fine..at first. Now I am getting the same error. I also notice that the iphone goes from saying "sync in progress" to back to the home screen with the icons. And then I get the message "could not sync phone - device not connected"
    I am getting seriously frustrated. The Apple tech support people have been ZERO help. I have uninstalled and reinstalled Itunes twice. I have even gone so far as doing a CLEAN install of OS X on my IMAC. Now I have the smae problems as before. Anyone have any idea what the problem could be?

  • I am unable to sync my music from iphone to mac, why?

    When I connect my ipone to my mac in order to sync, it does appear as a button in the navigation menu; However I've been able to successfullz sync photos, but NOT Music

    It may seem simple, but restart both devices.
    on the iPhone hold the sleep and home button until the phone rests (soft reset), then restart the iTunes app. Then plug the phone back in then sync again.

  • I manually deleted my iphone photos through windows explorer now it wont sync new music or backup. any help please?

    i manually deleted my iphone photos through windows explorer now it wont sync new music or backup. any help please?

    If those photos were part of the camera roll, they were part of the backup as well and you can restore from the latest backup you made on the old computer. After that transfer the photos to the new PC, follow this article: iOS: Importing personal photos and videos from iOS devices to your computer
    Then sync again to the new one, which will erase the phone again.
    You can also try to copy the backup folder from the old computer to the new one and see if the old backups get recognized, check this article to find the location on your PC:
    Create and delete iPhone, iPad, and iPod touch backups in iTunes
    If the photos were not taken with the phone, your data is gone, photos you sync from iTunes to the phone are not included in the backup.

  • I am unable to sync my music in iTunes to my iPhone 4S.  The Sync button is disabled.  Does anyone know the solution to this?  Thanks.

    I am unable to sync my music in iTunes to my iPhone 4S.  The Sync button is disabled.  Does anyone know the solution to this?  Thanks.

    It may seem simple, but restart both devices.
    on the iPhone hold the sleep and home button until the phone rests (soft reset), then restart the iTunes app. Then plug the phone back in then sync again.

  • I can't sync new music onto my iPhone?

    I have a black 32GB iPhone 5. I've had the phone for about 7 months and I've had no problems with it until recently. My iTunes won't sync new music onto my iPhone. I've tried switching the cable and checking and unchecking music, but it doesn't work. When I tried to uncheck all the music and sync it, the music stayed on my phone. Tracks that I've deleted stay on my phone, and new tracks won't sync to my phone. I recently downloaded an album from iTunes, and the songs on the album appeared on my phone through iCloud. However, new songs that I haven't purchased through iTunes won't sync. How can I fix this problem?

    What happens when you try? We're not psychic...

  • New laptop unable to sync ipad music onto itunes

    i have a new laptop and am unable to sync my music from my ipad onto my new laptop in itunes

    Try this
    Go into the control panel, add/remove programs.
    Uninstall iTunes, Apple mobile device service, apple application support. Redownload and reinstall iTunes then try again.
    if that doesn't work there are more indepth things you can do.

  • HT1386 I unplugged my iphone while it was syncing with itunes and now it will not sync new music that I have added to itunes? How can i fix it?

    I unplugged my iphone while it was syncing with itunes and now it will not sync new music that I have added to itunes?

    iPhone User Guide
    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • Cannot sync new music or movies to iphone or ipda since 7.03 update

    Cannot sync new music or movies to ipad mini since updating to 7.04

    Try a reset: hold down the home button along with the power button until you see the Apple, then let go. Make sure you're logged in with the same Apple ID & password.

  • Itunes will no longer sync new music to my ipod

    I've had my ipod for a year and have been able to use it fine. Now, however, the ability to sync new music to my ipod has been removed. I've recently bought a new computer and successfully transferred everything over and been able to sync my ipod with the new computer and it has been working fine. THen I decided to buy some new music from the itunes store. At first I bought a few songs and placed them in a pre-existing playlist and that worked fine. Then I decided to download the next part of an audio book I bought a while ago off audible so I could listen to the next part and while I could download it it wouldn't add to itunes the way I've done it for the last 80 or so audiobooks I've downloaded from audible (go to file, select add file to library, find file, double click and then sync)
    There was no error message, just when I synced it wasn't there. So I bought an album from the itunes store. Again, something I've done before. I can buy the album, I can download it, I can even make a playlist for the album and listen to it on my computer. When I sync I get no error message but nothing I try can get that album from my computer onto my ipod.
    The only way I can listen to anything new (including the stuff I have already paid for) is to do so on my computer, which I don't want to do as I can't carry my computer around public transport with me. Besides, this is why I bought an ipod!
    I'm not trying to do aything new, just what I've done before.
    Thank you in advance!

    Hi dmbnewfie,
    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
    The link below will help you redownload purchases to your computer and iPhone.
    However, you may need a technical advisor to help you if the articles below don't resolve your issue:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    - Judy

  • My Ipod will not sync new music

    ThiS problem has been going on for about a month, ever since i added another Ipod to my playlist/ computer. I can not sync new music on either Ipods that i have i have uninstalled and reinstalled and turned off my Ipod and everything and nothing has worked. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    It sounds like you previously synced to a different computer.  Yo can only synce to one computer/iTunes Libray but you can manage music among different computer.  See:
    Using iPhone, iPad, or iPod with multiple computers
    If you want to permanently change syncing computers best would be to move the backup file from your old computer and move it to the new computer and then restore your iPod from that backup.  For the location of the backup file see:
    iPhone and iPod touch: About backups
    If you do not have the backup you will have to restore to factory defaults/new iPod.

Maybe you are looking for

  • Could not connect to store

    Everytime I try to log into to the store I get error "iTunes could not connect to the music store. The network connection was reset." And this account was set to be able to set up on two computers. It works on one but not this one.

  • I received old iphone 4 from a friend, unable to sync

    I received an old iphone 4 from a friend, had it activated and the phone is working. When I plug it into my laptop to sync ( I have an ipad before this iphone 4 and had purchased a few apps and songs), the message is preparing to synd and then waitin

  • JDBC Connectivity to Oracle 8i Database

    I'am facing problem in connecting to Oracle 8i server using oci8 JDBC driver provided by Oracle. The statemnet that gives me error is -- Connection conn = DriverManager.getConnection ("jdbc:oracle:oci8:@" + "MIS", "scott", "tiger"); This throws an ex

  • Windows 7 Proessional 64 bit, Microsoft Word 2010 - How do I print a number 6 envelope?

    I can print a #10 envelope okay but when I try  to print a #6 envelope there are no selections in the printder menu for a #6 envelope.  Thanks  **bleep**

  • Sticky anchors

    Not that I can understand a single word of it, but a recent Muse Site of the Day is INFO The page seems to have sticky anchors – as you scroll it snaps to the next anchor. As this is allegedly built in Muse I would like to be enlightened ...