Unable to sync purchased videos

I recently purchased one tv show episode and one movie, and also one song from Itunes. The song synced fine no problems, but I cannot get the videos synced. When I tried syncing the tv show it gets about halfway through the sync and then stops and says update is complete but its not listed in my ipod. On the video, it gets about 1/3 of the way through and i get the "disk cannot be read from or written to error" I had I tunes reload the videos as I thought it was a problem with them but they did and i have the same issues....HELP!!! 30 gig 5th generation IPOD
PC   Windows XP   Gateway
PC   Windows XP   Gateway

If it's a purchase from the iTunes store, and all your other purchases transfer correctly, it may be a corrupt download.
If all else fails, email iTunes customer support.
http://www.apple.com/support/itunes/store/move/#form

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