Unable to sync songs purchased on old id
I have a new ipod touch, and when I sync it i get a message telling me 25+ songs cannot be synced because I am not authorized on this computer. Apparently these songs were purchased on an old apple id associated with an old email which is no longer active, therefore I cannot reset the password and I do not know what it used to be. How can I retrieve these songs? Apparently this is a huge problem for windows users. Think Apple would fix this.
I have a similar problem - I just bought the iPod Touch but have an old iPod Classic with thousands of songs on it. I laso have a new Windows laptop and no access to the original Apple iTunes account... having just spent hours getting ever frustrated to find i cannot simply put my old stuff on the Touch is EXTREMELY ANNOYING. APPLE take note. I thought they would have sorted this by now. I SHOULD be able to put and play my music when and where I like.
Anyway I found this ... good luck.
http://howto.cnet.com/8301-11310_39-20057553-285/how-to-transfer-music-from-an-i pod-to-your-computer/
I am about to try it myself SCARY !!!
(Sidenote. My iBook was stolen in a house robbery years ago and I lost every thing then when I had a iPod mini)
Similar Messages
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Unable to sync songs purchased on itunes
I have purchased a number of songs from the itune store but when I attach my wife's ipod to the computer it gives me a message that says: "Some of the items in the itunes library, were not copied to the ipod because you are not authorized to play them on this computer".
While I do have a new computer, I don't understand this message because I purchased and downloaded the songs directly onto this new computer.
Any ideas would be appreciated.
Thankstry playing one of the songs for a few seconds in iTunes. do you get asked to authorise?
if so, and if you do, do the songs transfer next time you sync? -
Unable to sync newly purchased songs to my ipod nano
I have a new computer running Windows7 with Itunes and am unable to sync newly purchased songs to my shuffle device. I can, however, sync purchased songs from my Ipod shuffle to my computer.
In iTunes 11 use the View menu to show the Sidebar or left column. Select your phone there. Then the familiar row of tabs will appear to the right. Select Music, scroll down to add what you want then scroll to the bottom to find Apply or Sync.
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I am unable to sync songs to my iphone
I am unable to sync songs to my iphone.
Assuming you aren't manually managing your music in iTunes, check the following:
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize This Computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct sync your phone. -
As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
HELP: iTunes 6 unable to sync songs with ipod - hangs freezes crashes
Hi,
This has been posted before, but a search of 500 messages have turned up no solutions. Anyone who has any idea of a solution please help.
PROBLEM:
iTunes 6 and ipod 5th gen unable to sync songs or manually move more than 50 songs at a time to ipod. It hangs / freezes / crashes when updating the ipod. It will stop at 50 songs, 100 songs, sometimes even 2200 songs - out of 8000.
The "Beachball of death" comes on, and there is no way to force quit or stop the now frozen update. The only thing that gets a response is pulling the ipod from the dock or powering the computer down manually.
TRIED:
1. Repair permissions
2. Update ipod with latest ipod update software
3. Restore ipod " " " " '
4. Used Activity Monitor to see where program hangs - no added info, it will stop randomly at different songs, and next time around it will pick another son to hang / freeze at
5. uncheck "put hard disks to sleep when possible" in Energy Preferences pane
I am at my wits end with this..... will try anything.... even Voodoo at this point as long as you tell me it worked for you!
Anyone ever solved this long standing problem (which seems to be present with iTunes 7 as well) ?
Thanks !
Alf
Dual 1 ghz powerpc Mac OS X (10.4.6) usb 2.0 card installed in pci slotThanks for the help!
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Unable to sync songs tagged as 'Explicit' to my iPhone.
I am unable to sync songs tagged as 'Explicit' to my iPhone. All other songs sync fine.
Do you have Restrictions turned on on your phone? If so, then under "Allowed Content" you need to make sure that you have the "Explicit" option turned on for Music and Podcasts.
Cheers,
GB -
Currently unable to sync songs to iTunes. All my options are correct and nothing is working. Please help me lol
Hi,
Try to contact Maximuscards.com support, They have 24/7 customer support, Hopefully your problem already solved. -
not to long ago when i plugged my ipod in to itunes it said it needed to be restored there was no way to exit out of it so i restored it all my songs my pictured got deleted. Now that i want to sync songs to it. it wont let me it says unable to sync songs required folder not found. what do i do to fix it
Is the Shuffle configured to sync music from your iTunes library? See this article for more details.
http://support.apple.com/kb/ht1719
I assume you aren't getting any error messages correct?
B-rock -
Unable to sync songs from library onto ipod
unable to sync songs from library onto ipod
Still vague. Does the iPod appear in iTunes when you connect the iPod to your PC via the USB sync cable that it came with?
B-rock -
It just goes in a circle. This computer not authorized to sync purchased songs to iTouch. Follow directions to authorize computer, seems successful. Sync again and it comes up with the same error message....this computer not authorized to sync iTune purchases to iTouch. I have deauthorized the computer and reauthorized and it didn't make a difference. I updated and restored to factory settings. Still same error message. I have had this problem the last 2 times I have synced. Worked previously. Any ideas??
additional info: I looked into similar complaints. 1 suggested that something is wrong with the files. Delete them off of computer and divice (but they are not on my divice anymore) and then download them again from iTunes purchase history. Went in to check iTunes purchases to make sure the songs would be there if I did follow these steps. Well, NONE of them are in my purchase history.....probably the real problem here. I had an original iPod Nano and then upgraded to my current iTouch.....same computer for both. Could there have been a problem at the point of switching over to the iTouch? That doesn't make sence to me because it is through iTunes and it was the same account for both. I thought I'd be smart and put all the songs in a playlist and burn to a CD and them load them back in that way.....but I was not authorized to burn to a CD....go figure. Any idease would be great!!
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Can't play songs purchased under old AOL account after upgrade to Apple ID
I guess I've been abandoned by the iTunesStoreSupport. They basically told me what caused my problem and now will not return any of my emails.
This message is mostly to inform anyone who "upgrades" an old AOL iTunes account to an Apple ID to be sure to use the same credit card for the new Apple account that you used for your AOL account.
About 2 years ago I "upgraded" my AOL iTunes Store account to be an APPLE ID. When I did that, I used a different credit card for my Apple ID than I had been using for my old AOL account. Big mistake. At the time I had no idea it would cause problems later. I don't remember seeing anything at all warning me about the importance of that at the time. Now, according to Shwetha at iTunesStoreSupport it is "important to use the same credit card for a successful conversion".
Everything worked fine with iTunes for the past 2 years, but a month ago I upgraded my hard drive in my computer and promptly recycled my old hard drive. Another mistake on my part.
A few days later when I went to play a song purchased under the old AOL account I got stuck in that endless loop where I get the prompt "This computer is not authorized to play __. Would you like to authorize it?" Then it asks me to Upgrade my AOL account, but I already did that 2 years ago. I went ahead and attempted to upgrade the AOL account again, but I was still stuck in the endless loop. (note: I did successfully authorize the computer for my Apple ID with no problems.)
I followed every step in the Troubleshooting Guide "support.apple.com/kb/TS1389" including the step where I delete the SC Info folder, but I was still stuck in that endless loop of authorizing / deauthorizing.
Shwetha was very professional and did work with me pretty quickly through 3 rounds of emails and various troubleshooting attempts. But as soon as we realized that I had used a different credit card when upgrading the AOL account to an Apple account and that the conversion was not successful, they stopped replying to my emails. I guess I'm a lost cause.I repeat here a post I made elsewhere: I hope that it helps you, and, if it does, please post the info elsewhere.
You can get this problem solved!
I encountered this problem yesterday, when I tried to play some songs in my ITunes library on a new computer; this is an ITunes library that I had moved from my old computer.
I called Apple Support, and the excellent Tech person began looking into the problem.
Meanwhile, while I was waiting for him, I Googled the problem (which I should have done first): lots and lots of people (I discovered) have bumped into this same frustrating problem.
Yes: the problem arises when you move to a new computer with an ITunes library that includes songs you bought, way back when, using an AOL ID.
Apple Support contacted ITunes. And ITunes tracked down my AOL account, and then issued me (that is, me and Apple Support) a new Apple ID. There are two or three additional steps; they are not hard, but you need the combo of help from Apple Support and ITunes. The key thing is getting the new Apple ID, which you must have, and which, once it has done its work, you then can ignore..
I can now listen to everything--and I am signed in to ITunes using my current, usual Apple ID.
Note: All of this would be easier and simpler for us if we could actually speak to someone at ITunes; the only way we can get to a "live" person there is by contacting someone at Apple Support. -
Unable to sync iTunes purchases to IOS devices from Macbook
So Apple sells ebooks and audio books through iTunes to people on their Macbooks. RIght? And when you go to sync these purchases to the Apple IOS devices you are told that you can not sync them to the Apple IOS device without erasing all of the rest of your music library on the same IOS device. Right?
I have to stop right here because thoughts of "class action", of feeling having been defruaded, of having been taken for a ride. If I had nown before I bought my iPhone 4s that I would have to purchase all kinds of third party help to make it work only seemingly correct I would have never bought one. If I knew that when Jobs died this was going to happen I would have sold my Macbook right then and there. Tsk Tsk Tsk Mr Cook. So is Apple going to drive 10 hours from the nearest Apple Store to me and hand me a new Macbook without all of the bugs? Will that make me happy? No."So Apple sells ebooks and audio books through iTunes to people on their Macbooks. RIght?"
Yes.
"And when you go to sync these purchases to the Apple IOS devices you are told that you can not sync them to the Apple IOS device without erasing all of the rest of your music library on the same IOS device. Right?"
No. Not right.
You are over reacting to an issue that does not exist. You seem to be having a specific issue on your specific case.
Calm down. Breathe.
Try to explain your isse. -
I'm unable to sync two purchased songs to 7th generation i pod, have uninstalled/installed
i canoot sync two songs to ipod 7th generation, have uninstalled/installed i tunes.
All the information is here.
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Ipod unable to sync songs from itunes store
So I just bought a new MacBook with Mac OS X 10.6.3.. I have transferred my itunes library from my old ibook and all the songs are there. I just tried syncing my ipod, authorized my 2 accounts from itunes, and all but 56 songs were synced. I get an error message saying "Some of the items in the itunes library were not copied to the ipod because you are not authorized to play them on this computer".. I go to the store menu and authorize both of my known accounts and i get a message saying "these accounts are already authorized".. The only thing I can think of is that my roommate bought songs on itunes with her account, so I asked her for her username and password but it says the username/ password were entered incorrectly. I have tried multiple times and i know im entering her name and password correctly... Is there any other way to get these 56 songs to sync to my ipod? Its just annoying me! Please help!!
Kaity22 wrote:
Is there any other way to get these 56 songs to sync to my ipod
if you select one of those tunes in iTunes, right-click and +get info+, and check the summary pane, you will be shown who purchased the track and the account used. is that different from the accounts you authorized iTunes for ?
if not, try the suggestions click here.
JGG
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