Unable to sync Z3 to Sony Bridge after update

Hi,
recently updated Sony Bridge for Mac to the latest version, and attempted to sync Z3 to computer. However while the software tries to retrive information from my phone, it abruptly stops and informs me of that "it is unable to form a connection and try reconnecting. if problem persist, restart device". I've tried both and still have the same error. I've reinstalled the Bridge  software and am still getting the error. Is there anything i can do to fix this software issue?
The phone is perfectly working fine. am using usb cable that came with phone.

Hi TLeon!
Sorry to hear that you have problem with BFM.
It is very hard to know what your problem is.
But if you send me your error-logs I will forward them to the development crew.
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here
Best regards
Fredrik

Similar Messages

  • Unable to sync app to iphone 4 after update to iOS 6.0.1?

    I have updated my iphone 4 to iOS 6.01 today..everything went fine and d restore happened..when d app started syncing...few of apps synced and thn my computer crashed..after restart no app are getting synced..why is this happening...before d comp crashed d apps were syncing fine...plz help!!

    Hi,
    Follow this article for instructions on completely re-installing the iOS operating system; it sounds like some file may have gotten corrupted during your iOS 7 install.
    It's a good idea to back up your data first (to iCloud or iTunes), restore the iPhone to factory settings through iTunes, and then temporarily set the iPhone up as new to test the camera with a completely fresh copy of iOS.  If it still doesn't work after re-installing iOS 7 and setting up as new, you may have a hardware issue. 
    Good luck!

  • Unable to sync with MacBook Pro even after installing Po...

    Unable to sync with MacBook Pro even after installing PocketMac

    why don't you post the same thing again (since you posted it 3 times already)?
    perhaps whole you're at it you could post some useful information to get advice like Mac OS, Device, Device OS, other sync software installed...
    4.6.1.305 hybrid
    Mac Pro 2X2.8 Quad SL

  • Unable to send or receive text messages after updating iOS to 7.0.2

    I am unable to send or receive text messages aftering updating to iOS 7.02. I have an iPhone 4S. I have run all the suggested troubleshooting still can't text. I have been to my carrier, AT&T, there is no issue with my account. AT&T suggested resetting the phone to factory defaults (thereby wiping it clean). I am trying to avoid that as I had issues with transferring data & contacts before. Any one have a work around?

    Try this iMessage workaround
    Look for a fix by Apple by the end of the week.....

  • Syncing music from Sony Bridge not working

    Hi. I am having problems synic my itunes music to my Z3. I have attached a screengrab of the Bridge for Mac sceen. It shows a blue arrow icon next to the songs I have selected to sync but does nothing else. the Sync button dose not highlight and basicly nothing happens. Can the Z£ play AAC files? I have converted some of these to MP£ but still nothing seems to work?

    Hi Alford!
    I'm very sorry for the time is talking.
    I have now got a response from the development crew.
    Will it work if you unlock your screen?
    If it still doesn’t work can you please send me some log-files.
    Here’s how to get error logs from Sony Bridge for Mac:
    1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
    2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
    3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
    4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
    5. PM that file to me
    Sorry for the time it's talking.
    Best regards
    Fredrik

  • HT1386 Why am i unable to sync my ipod ever since i updated to iTunes 11.1.4?

    Ever since i updated to the new version of itunes 11.1.4, I'm unable to sync my ipod because it does not appear on my devices. Was wondering if i could get any help on that?

    Follow step 5 in this article, http://support.apple.com/kb/ts1538. Updating the driver should do the trick.

  • HT1338 i am unable to get my serial number right after updating my logic pro

    i am unable to get my serial number  for pro logic right after updating the software

    If you bought the boxed set of Logic Studio 2.0  which includes LP9, then you cannot  download it. You must use the disks that came as part of the boxed set... to install from.
    If you bought the App Store version of Logic Pro 9 then go to the Mac App Store App,  Sign into the Store using the same Apple ID you used to purchase LP originally, look under the Purchase Tab and you shouldl find LP9 ready and waiting for you to download and install.

  • ITunes can't sync photos from my iPhoto after update

    Hello, after update my iTunes can't sync my photos from my iPhoto. I'm with Mavericks and iTunes 11.0.5. Thank you and have a nice day

    I'm having the same issue with iTunes no lonter allowing me the option of syncing my iPhoto pics to my phone.  iPhoto is not offering me an update, though.  Any other suggestions?

  • Sync files with iPhone 4s after updating to itunes version 11.1.4

    after updating iTunes to version 11.1.4 it wont automatically sync files with my iPhone 4s

    After updating to the newest version of iTunes which is 11.1.3.8, I can no longer edit song information because whenever I click Get Info, the program crashes. It says, "iTunes has stopped working...". I literally tried all the troubleshooting techniques here but to no avail!
    I already:
    Reinstalled iTunes and other related programs like a hundred times
    Scanned my computer for viruses
    Opened iTunes on another user account
    Opened iTunes on safe mode
    Removed unusable configuration files
    BUT STILL, the problem persists. I have the same version of iTunes on my office computer and it works perfectly fine but I want my iTunes here at home to get fixed. Never had problems with editing song information until I updated it to 11.1.3.8.
    I just don't know what to do anymore. I updated this program last January 1 and until now I haven't found any solution. It's really getting on my nerves!!!

  • I can't sync my iPod touch 4 after updating to ios 5

    I can't sync my iPod touch after updating to ios 5.
    Why?
    The problem is it keeps backing up for long time and I did nothing. Help me!!

    Some more information, please.  What happens when you attempt to sync?  Any messages?  Etc., etc., etc.

  • Unable red/black cross hairs by pointer after updates

    How do I remove the pulsing cross hairs by pointer?
    After updates I am unable to find where to disable.

    I was having this exact same problem, then it just stopped. I am using the nouveau driver and I have a tnt2 card.
    IIRC, I was having an unrelated problem with xorg or udev or something was having problems detecting my monitor, it claimed I had two monitors connected, I wrote an xorg.conf file and that fixed the problem. IDK if its is related or not because I don't recall exactly when things started working when I would switch ttys.
    Try using the nouveau driver and see if it does the same thing, it has a kernel module so it might make difference,
    Last edited by RiceKills (2010-07-06 23:39:27)

  • Sync hangs at very end, after updating to 3.0

    After updating my 3G phone to v3.0, the backup and sync appear to proceed normally and then the sync hangs at the end. When it hangs, iTunes pegs the processors in my MacBook Pro. After waiting an hour the first time, I simply disconnected the USB cable without apparent ill effects; iTunes died down and my iPhone reverted to its non-syncing screen. I've done a restart of the phone (two buttons down for 10 secs until Apple logo appears) to no avail.
    I've, of course, been adding apps willy-nilly since getting the iPhone so this may be it, right?. Should I start stepping back on these until I find a culprit?

    This issue, to my knowledge, is known by Apple and should, from what I've read, be fixed (hopefully) in the 3.1 software. Given all of that, I'm not so sure why it's taken so long, unless, of course, Apple still hasn't figured out what's caused the issue. Try doing a search in the forums for this topic and you'll find you're certainly not the only one. Far, far from it.

  • Unable to view anything in landscape mode after update to 4.1.

    I recently noticed photos, safari, google, etc. will not switch to landscape mode after updating to iphone OS 4.1. Tried total reset of iPhone but problem still exists. Should I do a reset/restore?
    Thanks

    Is Orientation Lock on?
    <http://applelife.tv/2010/07/iphone-orientation-lock/>

  • Unable to sync with Outlook 2010 Calendar after upgrade to iTune 10.5.1

    Hi,
    I am using iTunes 10.5.0.142 running on Windows 7 Ultimate Edition and Office 2010 Professional, with iPhone 4S iOS 5.0.1.
    After I upgraded to iTunes 10.5.1, I was not able to sync with Outlook's Calendar.  However, if I use the option to overwrite all calendar entries from the computer to the iPhone, I was able to get my appointments across.  But added new appointments in Outlook did not appear in the iPhone after syncing. Syncing contacts seem to work OK so far.
    This was very similar to a problem I had when I moved to iTunes 9.2.1 to get iOS 4.0 back in Dec 2010.  This was later resolved in later builds of iTunes 10.0.
    Please look into this and see what are the differences in dealing with calendar syncing between iTunes 10.5.0.142 and your latest iTunes 10.5.1.
    Thank you.
    Regards,
    Gordon

    I have a solution that seems to fit globally...
    When you download and install Office 2010, you have 3 choices that you may not be aware of: 32-bit, 64-bit, click-to-run.
    32-BIT
    The 32 bit version is your typical office installation. You need to download the installer and let Office integrate with your system, just like every version to this point has done. This works with iTunes.
    64-BIT
    I haven't heard anything good about this version yet. Reports say it won't allow syncing with iTunes and various other plugins. Installation works the same as the 32 bit version.
    CLICK-TO-RUN
    This is a new installation method devised by Microsoft.
    http://blogs.technet.com/b/office2010/archive/2009/11/06/click-to-run-delivering -office-in-the-21st-century.aspx
    It essentially runs Office as a virtualization on a new Q drive. That means there are no EXE files for iTunes to find. Also, iTunes will not be able to locate a default mail program, even though you have Outlook set as such.
    Download time is hugely faster with C2R and updates are seamless. Kinda big brothery to me. If you want to reinstall office with a full, true version, log into your MSN account with the account you used to purchase the software, click my account, click download next the the product you purchased, then click Advanced Options and select the 32-bit version. You will need to uninstall Office 2010 before attempting a new install.
    Hope this helps.

  • Unable to sync ipod touch to itunes after recent update

    after pluging in my ipod to charge confirmed a update available from i tunes came back to computer 15 mins later error in update and ipod not synced sayin on ipod to connect to itunes but computer cannot find driver software.
    tried all reboots on ipod and even uninstalled and reinstalled i tunes with no luck .any help welcome cheers

    You don't need to uninstall AMDS, just restart the service:
    Windows Vista or Windows 7
    Close iTunes and disconnect the iPhone, iPad, or iPod touch.
    Click the Windows Start button .
    In the Start Search field type Services.
    In the Programs section of the search results, Click "Services".
    Select Apple Mobile Device and click Stop the service as shown below:
    After the service has stopped, click Start the service.
    After the Apple Mobile Device service has started again, open iTunes and connect the device.
    copied from http://support.apple.com/kb/TS1567
    also check your security settings: http://support.apple.com/kb/TS3125
    Message was edited by: Ingo2711

Maybe you are looking for

  • How can I customize Microsoft Word Outline Numbered List Templates with AppleScript?

    I wrote an applescript to set up a word document with the appropriate styles to give the document an academic setup, much like what Xelatex produces. This is a work in progress and I have a problem. I have successfully applied the style changes to ea

  • How to add freight on base value in PO

    Dear friends, There is a freight condition type in pricing procedure which is added to base price to become the net price on which ED will be calculated. But there is a requirement to enter freight vendor for this condition type in PO. So I marked th

  • An error occurred while trying to read data from...

    Hello, I'm getting this error repeatedly in more than one project.  It happens when i click Save a topic.  It also happened when I tried to create a new folder in the Project Files, and then i could not create the new folder.  I'm using RoboHelp HTML

  • How to control linux systems from 12c which is based on windows os

    My title is not very understanding. i can explain, in my pc, i have a virtualbox and guest os is Linux. On this linux virtualbox, i'm running a RAC database. i installed a single instance database on windows and then i installed 12c enterprise manage

  • IPhone 4 crashing after iOS 6 update (low memory)

    After updating my iOS 6 update on a iPhone 4 the system is crashing every time I use an app. I´ve already tried to reset all apps and it still remais to crash. Have you any idea of what should I do to solve this.