Unable to take Remote Assistance from SCCM2012R2 Console

Hi,
I am Unable to take Remote Assistance from SCCM2012R2 Console. I am getting below error.

Have you configured the Client Settings for Remote Assistance and is the account you are using granted access to perform a remote assistance?
Kent Agerlund | My blogs: blog.coretech.dk/kea and
SCUG.dk/ | Twitter:
@Agerlund | Linkedin: Kent Agerlund |
Mastering ConfigMgr 2012 The Fundamentals

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Hi there,
Can you check the following configuration in Weblogic admin console ?
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Hello!
We have a problem to start Managed Servers throw Node manager.
We get an error:
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Boot identity properties saved to "/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/data/nodemanager/boot.properties">
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.ServerManager log
INFO: Boot identity properties saved to "/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/data/nodemanager/boot.properties"
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Startup configuration properties saved to "/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/data/nodemanager/startup.properties">
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.ServerManager log
INFO: Startup configuration properties saved to "/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/data/nodemanager/startup.properties"
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Server error log also redirected to server log>
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.LogFileRotationUtil log
INFO: Server error log also redirected to server log
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Starting WebLogic server with command line: /software/psoft/pt851/webserv/peoplesoft/bin/startManagedWebLogic.sh >
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.ServerManager log
INFO: Starting WebLogic server with command line: /software/psoft/pt851/webserv/peoplesoft/bin/startManagedWebLogic.sh
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Working directory is '/software/psoft/pt851/webserv/peoplesoft'>
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.ServerManager log
INFO: Working directory is '/software/psoft/pt851/webserv/peoplesoft'
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Rotated server output log to "/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/logs/PIA1.out00001">
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.LogFileRotationUtil log
INFO: Rotated server output log to "/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/logs/PIA1.out00001"
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Server error log also redirected to server log>
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.LogFileRotationUtil log
INFO: Server error log also redirected to server log
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Server output log file is '/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/logs/PIA1.out'>
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.ServerManager log
INFO: Server output log file is '/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/logs/PIA1.out'
<Jan 26, 2012 2:17:54 PM> <INFO> <peoplesoft> <PIA1> <Server failed during startup so will not be restarted>
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.ServerManager log
INFO: Server failed during startup so will not be restarted
<Jan 26, 2012 2:17:54 PM> <WARNING> <Exception while starting server 'PIA1'>
java.io.IOException: Server failed to start up. See server output log for more details.
at weblogic.nodemanager.server.ServerManager.start(ServerManager.java:331)
at weblogic.nodemanager.server.Handler.handleStart(Handler.java:567)
at weblogic.nodemanager.server.Handler.handleCommand(Handler.java:118)
at weblogic.nodemanager.server.Handler.run(Handler.java:70)
at java.lang.Thread.run(Thread.java:662)
Jan 26, 2012 2:17:54 PM weblogic.nodemanager.server.Handler handleStart
WARNING: Exception while starting server 'PIA1'
java.io.IOException: Server failed to start up. See server output log for more details.
at weblogic.nodemanager.server.ServerManager.start(ServerManager.java:331)
at weblogic.nodemanager.server.Handler.handleStart(Handler.java:567)
at weblogic.nodemanager.server.Handler.handleCommand(Handler.java:118)
at weblogic.nodemanager.server.Handler.run(Handler.java:70)
at java.lang.Thread.run(Thread.java:662)
Additional information:
weblogic 10.3.3
PT8.51.11
Linux x86_64 RH5
When we starting Manged servers manualy, it's works fine.
Thank you.

Hello!
The problem is found.
We tried to startup managed server by running startManagedServer.sh script, but this script expecting to get parameters.
The NodeManager unable to send parameters to script that appears in nodemanager.properties file (StartScriptName).
So, I created a new script startPIA.sh, that calls to startManagedServer.sh and sends it 2 parameters:
./startManagedWebLogic.sh $SERVER_NAME $ADMIN_URL
Now, we can start and stop managed servers from admin console, BUT we still have an error in NodeManager:
<Jan 29, 2012 11:15:39 AM> <INFO> <peoplesoft> <PIA1> <Server failed during startup so will not be restarted>
Jan 29, 2012 11:15:39 AM weblogic.nodemanager.server.ServerManager log
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<Jan 29, 2012 11:15:39 AM> <WARNING> <Exception while starting server 'PIA1'>
java.io.IOException: Server failed to start up. See server output log for more details.
at weblogic.nodemanager.server.ServerManager.start(ServerManager.java:331)
at weblogic.nodemanager.server.Handler.handleStart(Handler.java:567)
at weblogic.nodemanager.server.Handler.handleCommand(Handler.java:118)
at weblogic.nodemanager.server.Handler.run(Handler.java:70)
at java.lang.Thread.run(Thread.java:662)
Jan 29, 2012 11:15:39 AM weblogic.nodemanager.server.Handler handleStart
WARNING: Exception while starting server 'PIA1'
java.io.IOException: Server failed to start up. See server output log for more details.
at weblogic.nodemanager.server.ServerManager.start(ServerManager.java:331)
at weblogic.nodemanager.server.Handler.handleStart(Handler.java:567)
at weblogic.nodemanager.server.Handler.handleCommand(Handler.java:118)
at weblogic.nodemanager.server.Handler.run(Handler.java:70)
at java.lang.Thread.run(Thread.java:662)
There are no errors in managed servers logs.
PIA1.out:
<Jan 29, 2012 11:15:38 AM> <INFO> <NodeManager> <Server output log file is '/software/psoft/pt851/webserv/peoplesoft/servers/PIA1/logs/PIA1.out'>
Attempting to start WebLogic Server PIA1
No activity will be logged to this window.
Server activity will be logged to /software/psoft/pt851/webserv/peoplesoft/servers/PIA1/logs/PIA1_*
PID for WebLogic Server PIA1 is: 27018
<Jan 29, 2012 11:15:39 AM> <FINEST> <NodeManager> <Waiting for the process to die: 26847>
<Jan 29, 2012 11:15:39 AM> <INFO> <NodeManager> <Server failed during startup so will not be restarted>
<Jan 29, 2012 11:15:39 AM> <FINEST> <NodeManager> <runMonitor returned, setting finished=true and notifying waiters>
The status of managed server in admin console is RUNNING, but "Status of Last Action" is FAILED.
What can be the reason?
Thank you.

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Edited by: user5824683 on Oct 5, 2011 5:04 PM
Edited by: user5824683 on Oct 5, 2011 5:09 PM

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Exception in thread "Main Thread" java.lang.NoClassDefFoundError: –Xnohup
Caused by: java.lang.ClassNotFoundException: –Xnohup
     at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
     at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
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     at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:308)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:246)
Could not find the main class: â€“Xnohup. Program will exit.
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<Oct 6, 2011 12:38:13 PM> <INFO> <NodeManager> <Server failed during startup so will not be restarted>
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Do not seem to be able to backup iPad via iTunes on to my PC. Message after connecting is "iTunes was unable to load class information from Sync Services, Reconnect or try later" Have tried that but get the same result. Can anyone assist?

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Unable to take Remote Assistance from SCCM2012R2 Console

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