Unable to touch

hi every1. i got a 32gb ipod touch suddently unable to use the touch screen.
the touch screen is not responds at all.
i dont know what generation is my ipod touch, its either 2 or 3gen
i have tried all kinda method, restore my ipod touch, restart it by holding the home and sleep botton.
help..

If you purchased the iPod Touch recently from an Apple Retail Store then you can head back and speak to one of the employees at the Genius Bar who will be more than happy to help you address the problem.

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