Unable to transfer backup to iMac after hard drive replacement

After upgrading to Mavericks, my iMac ran slow and crashed. Hard drive failed diagnostic testing so it was replaced. Now when I try to transfer backup information it reads "No volumes found in backup". I've seen a couple possible solutions out there, but needed to make sure I'm not erasing data off the Time Capsule. Help!

Similar Messages

Time Machine backups extremely slow after hard drive replacement

I'm having trouble with Time Machine backups following a hard drive replacement. The Apple Store replaced my MacBook Pro's damaged hard drive three days ago and I successfully restored my system (OSX 10.6.8) using a Time Machine backup. The computer is running fine now, but ever since the repair my Time Machine back-ups take a very long time (>2 hours per backup, versus 30-60 seconds before the repair). I know that the intiial backup of a new computer can take a while but I'm now onto complete backup #10 since the repair and they are not getting quicker. I'm not adding/changing many files or software in between backups. The backups appear to be successful but the external hard drive and computer fan are running nearly constantly, which is concerning (and annoying). Any advice would be appreciated! Thanks.

Peruse Pondini's TM FAQs, for information.

How do I get all my music library from my iPad to iMac after hard drive replacement?

Recently my iMac hard drive crashed and was replaced with a new one. Thankfully the entire music library was still on my iPad. However, with the new hard drive, iTunes will only let me move over the purchased tracks from the iPad to the iMac. This is not good since most of our music was purchased on CD and loaded into iTunes. iTunes states that you can only sync with one computer and the iPad is showning a different library than my iMac. How do I fix this? Apple is holding my legally purchased music hostage!

No, they aren't holding it hostage. You are relying upon Apple to provide a service you should be doing by backing up your computer properly.
Some of the information below is summarized by turingtest2 in the post at https://discussions.apple.com/message/18842615
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer is designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

Faulty safari after hard drive replacement - how to fix?

Just had my imac's hard drive replaced as part of the free faulty hard drive replacement program. but now safari doesn't work? it just crashes when opened with the following message. help!!
Process:
Safari [1211]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.7 (7534.57.7)
Build Info:
WebBrowser-7534057007000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [146]
Date/Time:
2012-12-10 20:23:05.048 +0000
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
-61185 sec
Crashes Since Last Report:
36
Per-App Interval Since Last Report: 60 sec
Per-App Crashes Since Last Report:   37
Anonymous UUID:
A4FB5711-DD4B-4D6F-951C-E2DB4879E1DC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1211]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0   CoreFoundation
0x00007fff9ab4cf56 __exceptionPreprocess + 198
1   libobjc.A.dylib
0x00007fff98e33d5e objc_exception_throw + 43
2   CoreFoundation
0x00007fff9ab4cd8a +[NSException raise:format:arguments:] + 106
3   Foundation
0x00007fff90d1a71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4   AppKit
0x00007fff940a862b -[NSMenu itemAtIndex:] + 165
5   AppKit
0x00007fff940a8784 -[NSMenu removeItemAtIndex:] + 63
6   Safari
0x0000000101b3cede -[AppController awakeFromNib] + 387
7   CoreFoundation
0x00007fff9ab43fb1 -[NSObject performSelector:] + 49
8   CoreFoundation
0x00007fff9ab43f32 -[NSSet makeObjectsPerformSelector:] + 274
9   AppKit
0x00007fff94090347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff940868bb loadNib + 322
11 AppKit
0x00007fff94085db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff94085cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff94085c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff942f6cd7 NSApplicationMain + 398
15 Safari
0x0000000101d4335a SafariMain + 166
16 Safari
0x0000000101b2df24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff99a83ce2 __pthread_kill + 10
1   libsystem_c.dylib
0x00007fff8e7dd7d2 pthread_kill + 95
2   libsystem_c.dylib
0x00007fff8e7cea7a abort + 143
3   libc++abi.dylib
0x00007fff8edb47bc abort_message + 214
4   libc++abi.dylib
0x00007fff8edb1fcf default_terminate() + 28
5   libobjc.A.dylib
0x00007fff98e341b9 _objc_terminate + 94
6   libc++abi.dylib
0x00007fff8edb2001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib
0x00007fff8edb205c std::terminate() + 16
8   libc++abi.dylib
0x00007fff8edb3152 __cxa_throw + 114
9   libobjc.A.dylib
0x00007fff98e33e7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff9ab4cd8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff90d1a71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff940a862b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff940a8784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x0000000101b3cede -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff9ab43fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff9ab43f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff94090347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff940868bb loadNib + 322
19 com.apple.AppKit
0x00007fff94085db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff94085cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff94085c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff942f6cd7 NSApplicationMain + 398
23 com.apple.Safari.framework
0x0000000101d4335a SafariMain + 166
24 com.apple.Safari
0x0000000101b2df24 0x101b2d000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff99a847e6 kevent + 10
1   libdispatch.dylib
0x00007fff96b41786 _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x00007fff96b40316 _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x00007fff99a84192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff8e7dd594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff8e7deb85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0   libsystem_kernel.dylib
0x00007fff99a841e2 access + 10
1   libsqlite3.dylib
0x00007fff98d3af94 unixAccess + 52
2   libsqlite3.dylib
0x00007fff98d3a682 sqlite3PagerSharedLock + 1650
3   libsqlite3.dylib
0x00007fff98d39a47 sqlite3BtreeBeginTrans + 1191
4   libsqlite3.dylib
0x00007fff98d61fcd sqlite3VdbeExec + 18717
5   libsqlite3.dylib
0x00007fff98d5ca5b sqlite3_step + 1883
6   libsqlite3.dylib
0x00007fff98d1ffb5 sqlite3_exec + 533
7   com.apple.CFNetwork
0x00007fff9102aabc __CFURLCache::CreateTablesAndIndexes(sqlite3*) + 98
8   com.apple.CFNetwork
0x00007fff9102af10 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen_NoLock() + 184
9   com.apple.CFNetwork
0x00007fff9102b3dd __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen() + 75
10 com.apple.CFNetwork
0x00007fff90f9342b __CFURLCache::OpenDatabase() + 221
11 com.apple.CFNetwork
0x00007fff90f92f10 ProcessCacheTasks(__CFURLCache*, bool) + 265
12 com.apple.CFNetwork
0x00007fff90f92942 _ZL24_CFURLCacheTimerCallbackPv + 662
13 libdispatch.dylib
0x00007fff96b3fa82 _dispatch_call_block_and_release + 18
14 libdispatch.dylib
0x00007fff96b412d2 _dispatch_queue_drain + 264
15 libdispatch.dylib
0x00007fff96b4112e _dispatch_queue_invoke + 54
16 libdispatch.dylib
0x00007fff96b40928 _dispatch_worker_thread2 + 198
17 libsystem_c.dylib
0x00007fff8e7dd3da _pthread_wqthread + 316
18 libsystem_c.dylib
0x00007fff8e7deb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0   libsystem_kernel.dylib
0x00007fff99a83bca __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff8e7df274 _pthread_cond_wait + 840
2   com.apple.WebCore
0x0000000102bf3b9b WebCore::IconDatabase::syncThreadMainLoop() + 107
3   com.apple.WebCore
0x0000000102bf16b4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4   com.apple.JavaScriptCore
0x000000010253038f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5   libsystem_c.dylib
0x00007fff8e7db8bf _pthread_start + 335
6   libsystem_c.dylib
0x00007fff8e7deb75 thread_start + 13
Thread 5:: CoreAnimation render server
0   libsystem_kernel.dylib
0x00007fff99a8267a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff99a81d71 mach_msg + 73
2   com.apple.QuartzCore
0x00007fff8e0e4df5 CA::Render::Server::server_thread(void*) + 184
3   com.apple.QuartzCore
0x00007fff8e0e4d35 thread_fun + 24
4   libsystem_c.dylib
0x00007fff8e7db8bf _pthread_start + 335
5   libsystem_c.dylib
0x00007fff8e7deb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6172b418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6172b440 rsp: 0x00007fff6172b418
   r8: 0x00007fff7dd86fb8   r9: 0x00007fff6172aea8 r10: 0x00007fff99a83d0a r11: 0xffffff80002dad60
r12: 0x00007fcd65027f70 r13: 0x0000000000000004 r14: 0x00007fff7dd89960 r15: 0x00007fff6172b590
rip: 0x00007fff99a83ce2 rfl: 0x0000000000000246 cr2: 0x00000001058c8000
Logical CPU: 0
Binary Images:
0x101b2d000 -
0x101b2dfff com.apple.Safari (5.1.7 - 7534.57.7) <72510CA8-DEAF-3CA8-A9EC-C6FB872CE6E4> /Applications/Safari.app/Contents/MacOS/Safari
0x101b31000 -
0x101fd3fff com.apple.Safari.framework (7536 - 7536.26.17) <8C9589AE-EA24-3360-812B-DBAE560FBE7F> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x1022f2000 -
0x10258cff7 com.apple.JavaScriptCore (7536 - 7536.26.15) <DE475475-D66E-3BF3-9AA6-422601989CF6> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10263d000 -
0x1027c1fff com.apple.WebKit (7536 - 7536.26.17) <8FC2CDD6-82DB-3ECE-A5C1-5CDA0E0575F1> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x1028b5000 -
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0x102bed000 -
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0x7fff6172d000 -
0x7fff61761baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff8dc91000 -
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0x7fff8dcc7000 -
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0x7fff8dccb000 -
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0x7fff8dd64000 -
0x7fff8dd7bfff com.apple.CFOpenDirectory (10.7 - 146) <E6D4F114-678B-3957-9C59-9206ECDA756E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8dd7c000 -
0x7fff8dd89fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8e0ad000 -
0x7fff8e0b4fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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0x7fff8e4e1ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x7fff8e654000 -
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0x7fff8e658000 -
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0x7fff8e73d000 -
0x7fff8e750ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
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0x7fff8e78bfe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
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0x7fff99073000 -
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0x7fff99611000 -
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0x7fff99705000 -
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0x7fff99718000 -
0x7fff9979cff7 com.apple.ApplicationServices.ATS (317.12.0 - ???) <BE3C156D-8326-37AA-BC4E-D3C0D31BF976> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff9979d000 -
0x7fff9979eff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff9980e000 -
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0x7fff99814000 -
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0x7fff998da000 -
0x7fff999f3fff com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff99a2d000 -
0x7fff99a68fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff99a6d000 -
0x7fff99a8dfff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff99a8e000 -
0x7fff99a9bfff com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff99a9c000 -
0x7fff99aa5ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff99aa6000 -
0x7fff99ae6fe7 libGLImage.dylib (??? - ???) <0B7DAB2B-F1C6-39C7-B864-61EF683B6656> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff99ae7000 -
0x7fff99b04fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff99bef000 -
0x7fff99bf0ff7 libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib
0x7fff99bf1000 -
0x7fff99bf5fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff99bfd000 -
0x7fff99c13fff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9a4d1000 -
0x7fff9a52cff7 com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9a52d000 -
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0x7fff9a576000 -
0x7fff9a5b5fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff9a5b6000 -
0x7fff9a5c4ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff9a5c5000 -
0x7fff9a607fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff9a608000 -
0x7fff9a60efff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff9a625000 -
0x7fff9a62afff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff9aaa9000 -
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0x7fff9ac7e000 -
0x7fff9ac8dfff libxar.1.dylib (??? - ???) <9E05C939-6CBF-38E7-8915-86278F7DB6C7> /usr/lib/libxar.1.dylib
0x7fff9ac8e000 -
0x7fff9ac94fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff9ac95000 -
0x7fff9ac9fff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1584
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=184.5M resident=149.8M(81%) swapped_out_or_unallocated=34.7M(19%)
Writable regions: Total=1.1G written=4164K(0%) resident=5336K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1340K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
44.2M
MALLOC guard page
64K
SQLite page cache
288K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
15.1M
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528K
__LINKEDIT
60.9M
__TEXT
123.5M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
338.3M
Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HUA722010CLA330, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: hp LaserJet 1010, 0x03f0 (Hewlett Packard), 0x0c17, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB D

Bring it back in for service. Insist they test what they fix.   If they required you to backup, what did you do with your backup? What kind of backup did you have? Was it Time Machine or a clone?

Can i use seagate goflex 3tb external hard drive for 2010 27" imac internal hard drive replacment if i take it out of the goflex case.do i need to format it before installation due to it allready having goflex software on it from manufacturer.

i have 3tb seagate goflex external hard drive.its brand new in package.i took it out of case and deleted partitions that were created by manufacturer.so now i have 2800 gigs.its formatted ntfs.will it work for late 2010 27" imac internal hard drive replacement.i found a apple repair place that will charge me 50$ to swap drives for me assuming i have the drive.i will have to install leopard myself at this price.i dont want to have to pay for anything other than the swap.will this hard drive work with this format or do i need to format it differently.

Hello
formatted ntfs
NTFS format not work on mac system , need to be formatted as Extended Mac os Journaled format and partition table need to be GUID
how to do that in video
HTH
Pierre

MacBook Pro won't reboot. Get spinning circle even after hard drive replaced at Apple Store

MacBook Pro won't reboot. Have to reinstall OSX each time I shut down in order to get it to start up. What could be wrong? I had the hard drive replaced already.

You shouldn't be using the disc at all. I thought I had made that clear. Boot from your recovery partition and run Disc Utility. If you get the same result -- the internal drive can't be repaired -- then you should consider replacing it. No storage device can be trusted, in my opinion, after throwing an error like that. But whether you choose to replace it or erase it, you have to get the data out first.
There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot from your recovery partition (10.7 or later), a local Time Machine backup volume (10.7.2 or later), or your installation disc (10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
2. If you have a working Mac, and both it and the non-working Mac have FireWire ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive.
How to use and troubleshoot FireWire target disk mode
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

Time Machine Problem after Hard drive replacement

Hi all,
I am new at this so thanks in advance for any help or direction. I am running Mac OS X version 10.6.8 on an iMac and am having troubles with my Time Machine since having my 1 TB hard drive replaced under the Seagate recall. Specifically, the store somehow cloned my drive during the replacement process but now when Time Machine runs it doesn't recognize its prior backups as belonging to itself, starts to perform a full backup and then realizes it runs out of room as shown above.
I am backing up wirelessly to a 2012 dlink network attached storage device and it was working perfectly before having the hard drive replaced. The first time took ages but since was working fine. I have spent 3+ hours on the phone with apple support to no avail (trying to associate the old backups with TM and then just trying to delete them to start over..,) and have since been working through the Pondini pages of troubleshooting TM solutions.
Specifically, I have followed the instructions on http://pondini.org/TM/B6.html going through the green box steps 1-5 successfully first, but then I am unable to complete the process to inherit or associate the old backups (either pink or blue box) due to this error.
If I cannot associate the old backups with this 'new HD computer' then I think that I need to erase all prior backups so that I have room on the NAS to start TM backup from scratch. However, this is problematic as I cannot 'see' the old backups to try to delete them through Time Machine itself as the computer does not see itself as existing on the timeline prior to the HD replacement date. I therefore need a way of deleting the whole thing but clearly not through Finder or Terminal from problems mentioned by doing this in prior posts.
My NAS is partitioned so that all the Time Machine Backups were supposed to be just in one part of the NAS, separate from the stuff we were archiving from several other computers....(I cannot just reformat the entire NAS). From reading many of the Pondini troubleshooting posts I think that I need to do something to delete the whole sparsebundle? and think I have located it (see image below) (although I am not sure if it is the one from my prior successful backups prior to Nov 18 or from the more recent failed attempts).
I am carefully reading http://pondini.org/TM/12.html about deleting but at this point am a bit confused as to the best course of action.
Ideally, I would love to successfully tell TM that it has already backed itself up and that the Backups.backups folder belongs to it and not some other computer, so it can just proceed with updates.
Failing that, I think that I would try to delete all prior backups to free up the entire 1.87 TB that are designated and apple formatted for TM on the NAS and then restart TM from scratch.
Not sure if the Backups.backups folder that I have identified has all the info from before November 18th and then could be used to restore itself as I cannot see it through TM.
Thanks for the advice in advance. I would be grateful for any assistance and I am sure others having their hard drives replaced would also benefit.

Hi all,
I am a bit disappointed that nobody has offered me any help! Please? Pondini?
Thanks

How to restore Itunes account after Hard Drive replacement programme

I was part of the Hard Drive replacment programme by Apple after which I have set up my computer as normal to find all the music, filmas and apps have gone from my Itunes Acccount can anyone help

Restore all of your important data from the backup of the computer.
If you have no backup, the library and playlists should be possible to recreate by following the instrucitons here: http://support.apple.com/kb/ht1451

Missing iphoto files after hard drive replacement

I am working with iMac (27 inch, late 2009) running OS X Yosemite. Run time machine to an external hard drive.
Earlier this month, the hard drive crashed and had to be replaced. Before the hard drive crash, the computer was not using Yosemite. The iMac's hard drive was replaced and a full time machine restore was done. Everything was there except for all photos in ten very recent events in iPhoto. The event is named correctly "Halloween 2014," but there is no thumbnail picture. When I click into an event, the thumbnails for all the photos are are gray with white dotted lines around them. I repaired the thumbnails, and that didn't solve the problem.
I noticed in one (only one) event album, when I click into it, I can see the images at the bottom (in the teeny thumbnails) but when I click on them, I get the exclamation point in a triangle.
I have a few fairly basic questions -
1. When looking for an original photo file in Finder, is the correct way to do it by "Showing Package Contents" when the iPhoto icon is selected in iPhoto? This is the first time I've had to dig around to make sure the actual photo is on the computer. What is the organization default on the folders? Upload date? It doesn't make much sense to me yet.
2. Is it worth it to even bother doing this? Should I just either a) repair permissions, b) repair database or c) rebuild database?
3. What do a-c even mean?
4. If I do a-c, am I in danger of loosing photos I've uploaded since the hard drive install? I have some very precious professional family photos that I have on the computer now that I am deathly afraid of loosing.
Thanks!

1 - best to stay out of the iPhoto library - it is very complicated and easy damaged
2 - Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - from the resulting first aid window repair permissions and if necessary rebuild your database
3 - ?
4 - see 2 - step one is backup the Photo libreay in case a rare prblem does cause an issue
LN

System went back to 10.6.8 from Lion after hard drive replacement

I just got my iMac back from the Apple Store where they replaced the hard drive (on recall). I backed up the contents of my computer on a 2 TB LaCie external drive using "Time Machine". I brought home the iMac, attached the external drive, and started copying the backup onto my new hard drive. When it finished, I did a shut down and restart. My password wouldn't work. I contacted Apple and they helped me replace my password. But now none of the applications that I purchased for the Lion system will work...not iPhoto, Apperture, iTunes, Safari,etc. Then I realized that my OSX had reverted back to 10.6.8 (Snow Leopard) and not Lion. I don't know what to do. I can't access Safari nor the App Store. I'm using FireFox right now, and I can access the App Store, but it won't let the App Store interact with my computer. I was just going to order Lion or even Mountain Lion and install...but I can't access them. Since Lion was only released as a download, there isn't a disk/DVD to go back to that would allow me to reinstall.
Does anyone have a solution? The Time Machine backup was done the night before I took in my computer, so there wasn't any "old" information on that external hard drive at all. The tech at Apple asked me what system I currently had on my computer when I left it, and I told him Lion.
I basically can't use my computer for things that I need until I get this problem resolved. Like some others who have posted on service problems, the 27 inch-iMac is pretty heavy and awkward to carry across a large parking lot, and through the 2-story mall to the Apple store. We did it yesterday, but I hope I can solve this problem without taking it back to the store. Any help would be greatly appreciated.

Whew...
Try Apple's Express Lane...
https://expresslane.apple.com/

Can't sync new songs to iPod after hard drive replacement.

A few months ago, I had my hard drive replaced on my Windows Vista laptop. So I backed up all my files including iTunes to an external drive. When the new hard drive was installed I restored the iTunes library back. Yesterday was the first time since the restore that I purchased new music from the iTunes store. I bought 6 new songs. I can see the new songs in the iTunes library but when I sync the iPod the new songs do not transfer over to the iPod. Any ideas on how I can fix this problem? Thanks.

I found the link below and it worked. I added the songs manually.
http://support.apple.com/kb/ht1351
All set now.

Satellite L50D - Boot issues after Hard Drive replacement

I have just upgraded my hard drive from the pathetic 5400 crod they supply to an SSHD@7200rpm but now have a major issue.
I initially imaged the os from the old hard drive back to the new drive and have had chronic boot issues (1 in 3-4 boot attempts succeed else it fails at any point (often at the Toshiba startup screen)).
I've reinstalled from a plain clean Win 8.1 ENT disc (trying to avoid the bloatware) and this has the exact same issue and was what I used to format the laptop fine with previously and worked previously.
I've tried reformatting and reinstalling (deleting ALL partitions each attempt) in CSM, UEFI non secure and UEFI secure. CSM is a straight never works no go and both UEFI methods have the exact same outcome.
I've tried with the original restore discs and it seems to work (haven't had time to fully test) but I don't want the bloatware and this should not matter since if I were a customer who forgot to make the restore discs (happens too often) and just had to have a failed or killed hard drive replaced the laptop would now be a door stop.
This seems as bad as Apple for locking people in :/.
So I'd appreciate ideas from people please, I'm not sure if there is a prep program that is supposed to be run over a new drive like PS3's etc (I doubt it) but this is driving me up the wall and will be the last time I consider Toshiba as anything other than a joke if there is no fix.
I've had to replace hard drives a few times in my previous Toshiba laptops and had none of this crod, it has something to do with the UEFI which seems more of a nuisance than assistance at the moment.
TIA.

Hi
In my opinion you should check firstly if this booting issue is related to the new installed HDD or new installed system.
You said that the notebook fails to boot often at the Toshiba splash screen.
The splash screen appears while POST (power on self test) procedure. During this test, the hardware will be checked.
Im wondering if the hybrid SSD/HDD isnt recognized by BIOS during this particular step.
From my point of few this might be the reason why the system cannot be booted up.
Another important note:
The Win 8.1 requires enable secure boot as well as the UEFI boot mode.
Therefore you should enable both options in BIOS.
Last but not least check if you are using latest BIOS version as well as latest firmware for hybrid SSD/HDD

Spotlight not indexing after hard drive replaced

Hi all
Just wondering if anyone knows how to encourage Spotlight to re-index? Just had my hard drive replaced as part of the recall, and now Spotlight wont index anything.
I've tried previous suggestions (adding and removing hard drive to privacy list, commands through terminal etc), but it's still not working. All the software is up to date (10.7.5).
Any ideas? It's incredibly annoying, and making working on this computer virtually impossible at the moment.
Cheers

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "mdworker" (without the quotes) in the Filter text field. Post the most recent 50 or so messages that appear in the Console window — the text, please, not a screenshot.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Some personal information, such as the names of your files, may be included — edit that out, too, but don’t remove the context.
Step 2
Do the same with the search string "mds".

Syncing iPhone to iMac after hard drive restore

My hard drive died very s l o w l y over the last couple of weeks.
I was very careful during this time not to delete any data from the phone (for example, I imported pictures to iPhoto, but did not delete them from the phone) as I just didn't feel terribly confident about my hardware.
I was beginning to feel a little better about things the night before the hard drive finally died (everyone had been saying, it's software it's software it's software), so one of the things I did was buy an album on iTunes after doing a full backup to Time Machine (I'd erased and restored my system the day before, so TM wanted to do a complete backup). I wanted to see if TM would pick up the incremental change. I also synced my iPhone after doing this and it updated the iOS, synced a few notes I'd made.
Then, hard drive dies, is replaced, and for a number of reasons, I opted to restore my data from a backup that I'd taken and archived before things started behaving so erratically. This means that I have some data on my iPhone - notes, that one album (my Purchased playlist syncs to my phone), iOS, which is newer than what the iTunes that I restored can recall - it seems to have a profile for my phone from late June, the last sync it remembers.
I'm just wondering a couple of things:
Am I in for some kind of almighty weird surprise when I plug my phone into my computer? Am I going to be presented with all kinds of options for erasing my phone, or worse, effing up my iTunes? Am I correct in thinking I should let my first TM backup of THIS hard drive complete before I attempt this?
Will I be pleasantly surprised to find that it will just move that one album to my iTunes? If it doesn't, is there any way I can move it manually from my phone to my iTunes? I wrote to iTunes Store customer support to ask if they could make the album available for download again, and it's been more than 24 hours and no response - not sure if they don't like my question.
Am I just worrying unnecessarily?

I went ahead and and changed the music file location, consolidated the library. That went ok. Tried a test adding an artist's folder from the external drive that I know had a new album in it but just a few other albums. Ended up with duplicate entries for the previously existing albums. Bah! I think I have 3 choices here: 1) add all the new stuff to the itunes library manually (but remember there have been hundreds of changes since January..the music files are > 80 gb total. 2) add to library selecting the main folder (which appears that it will then add thousands of duplicate items to the database list in addition to the hundreds of new items). 3) forget about trying to preserve ratings/playcounts etc and wipe the database and rebuild it from the external drive.
Is there a way to rebuild the database and preserve the existing ratings/playcounts?

No sound on iMac Intel 24'' EMC 2267 after hard drive replacement

I replaced my hard drive on my iMac Intel 24'' EMC 2267, due to numerous bad blocks, by following all the instructions on iFixit.com. I did not experience any problems.
I then installed all my files from a Time Machine backup. There were no problems with the restoration of my files. It seems that my new hard drive works beautifully.
However, one serious problem I have is that now there is no sound on my iMac. There is no startup chime, and there are no other sounds. When clicking on Sound in System preferences, it says that there are "no output devices found".
When opening system profiler, in the Audio (built-in) tab it says "Audio ID: 0"
I re-opeend my iMac to make sure that all cables were connected properly, and I did not manage to spot any problems.
I tried to reset PRAM and EMC but these did not solve the problem. I am working under MacOS X 10.6.8
Can someone help please? Any information provided will be most appreciated. Thanks in advance for your support.
Regards - Gina

I think when you replaced your hard drive you bumped into the daughter board and that is for the sound and the wireless, You need to get another daughterboard or contact the Apple Store if your Mac is stilll under warranty.

Unable to transfer backup to iMac after hard drive replacement

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