Unable to "try" trial version... "Adobe Presenter failed to open because..."

After installing the trial version of Presenter 7, and launching it in PowerPoint (2007)... each time I go to the "Adobe Presenter" tab, in PowerPoint, and try to click on any button (on the toolbar - for example "Help")... I see a dialog flash on the screen - for a brief moment... then it immediately goes away.
Then, if I click on "Help" again (or any other button), I get the following error dialog:
"Adobe Presenter failed to open because either it is not licensed or there is an error in the licensing system. Please close and re-launch PowerPoint and enter serial number to license it. If this problem persists, reinstall this product and try again."
Yeah, it's not licensed (yet) - it's a freshly installed "trial" version.
Does anyone have any tips on how I can get Presenter 7 working so that I can effectively evaluate it - to see if it will meet my needs or not?
Thanks.

Hi tripletdad99,
First of all we would like to suugest you to follow the steps as mentioned below:
1.Please clear the preferences for microsoft office and Adobe Presenter.
This will delete all the settings that you have done in office suite of products and presenter.
Next time when you lauch office , it will have the default setting enabled.
Delete the "Office" and "Adobe Presenter" folder available at the following locations :
    Win XP :
    installed drive(C: or D:)\Documents and Settings\UserName(this is your user account)\Local Settings\Application Data\Microsoft\Office
    installed drive(C: or D:)\Documents and Settings\UserName(this is your user account)\Local Settings\Application Data\Adobe\Adobe Presenter
   Win 7:
    installed drive(C: or D:)\Users\UserName(this is your user account)\AppData\Local\Adobe\Adobe Presenter
    installed drive(C: or D:)\Users\UserName(this is your user account)\AppData\Local\Microsoft\Office
2. Restart the machine
3. Launch Power Point and use presenter. It should work properly.
We hope this resolves the issue.
If you are still facing the same problem then please do let us know the following details that will help us in investigating the issue.:
1. OS (XP,Vista, WIn7)
2. Window Edition (Enterprise, Home etc)
3. OS is 32 bit or 64 bit :
4. Power Point Edition(Enterprise or Home & Student )
5. Power Point is 32 bit or 64 Bit:
6. Have anyone ever installed presenter on the same machine before :
7. From where you have downloaded the Presenter Installer :
Thanks,
Subhransu

Similar Messages

Adobe Presenter failed to open because either it is not licensed or there is an error.. Help!

I have been using registered version of Adobe Presenter ( I have a serial number) for some time. Now I receive the following error message:
"Adobe Presenter failed to open because either it is not licensed or there is an error in the licensing system. Please close and re-launch PowerPoint and enter
serial number to license it. If this problem persists, reinstall this product and try again."
The registration page pops up but just briefly--too fast to click the accept/decline buttons. I have tried deleting the Office and Adobe preference files under User as well as uninstalling/reinstalling but the error message persists making presenter unusable. I also tried to install just a a trial version but also receive the same error message.
System is Win 7. As I said I have been using it for over a year successfully.
What can I do to fix this?
Thanks...Dave

Thanks Nirupam. Here are the answers.
The hardware for recording audio is simple mini-phone plug to mini-phone jack in the back of the computer. The driver is HD compatible (Microphone High Definition Audio Device)
After recording, I am able to replay it, but Powerpoint crashes soonafter, and not predictably.
So far I have added no markers or specified any actions.
Specifically, I have taken enumerable actions-- some of these per suggestions made in this forum (to the letter). Perhaps the most frequent action is to drill into Powerpoint options, and re-enable the Adobe Presenter add-in.
I have been able to apply neither the 7.05 patch nor the 7.06 successfully. Both failed (the error message said it wouldn't apply to this version of Presenter. Again, it's Presenter_WWE.exe).
I can see that you have ramped this up to known bug status. I appreciate that and am sure you'll come up with a rock solid solution.
As I've said earlier, one of Adobe's strengths, for me, is that they understand the needs and idiosyncracies of faculty. Faculty cannot handle geek solutions (like changing registries). After frustration, they will abandon and move on.
Thanks,
Glen

Unable to install Trial Version of AI

I've downloaded and installed Creative Cloud, and tried several times to TRY (download trial version) Adobe Illustrator. First few times it got hung up at 42%, then I read to disable my security software, so I did, and then it downloaded to 84% and STOPPED.
Oh and I uninstalled the works and started over again with the same negative results.
One step away from giving up on this software altogether. :s
Here's the error message I keep getting:
<PRE>Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Shirley\AppData\Local\Temp\{7CF564E6-DC33-4AB6-9F6C-65437FF349FD}\Illustrator_1 8_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
</PRE>

[Premiere Pro] Installation error - MS Visual C++ problem

Everytime I turn on my computer running on Windows XP, a message appears from AppleSynchNotifier.exe-Unable to locate component - "this application has failed to start because CoreFoundation .dll was not found," Reinstalling did not fix problem.

Everytime I turn on my computer running on Windows XP, a message appears from AppleSynchNotifier.exe - Unable to Locate Component -
"This application has failed to start because CoreFoundation.dll was not found. Re-installing the application may fix this problem.
I uninstalled and re-installed itunes and the message still appears.
How do I fix this??
Thank you

With that one, first try uninstalling and reinstalling your MobileMe Control Panel for Windows, robin. Does that make the error go away?

Why should Adobe Reader fail to print because of settings in the Edit/Preferences?

AdobeReaderDocumentCouldNotPrint.txt
Glyn Price Tue 17 March 2015
Why should Adobe Reader fail to print because of settings
in the Edit/Preference?
Adobe Reader XI Version 11.0.10
MS Window 7
File > Print > Print
I got the error message:
The document could not be printed
I googled this error message and used the following
solution that worked i.e. it then printed successfully.
Edit > Preferences
Category: Security(Enhancement) 'Enable Protected Mode at Startup'
It was checked, changed it to unchecked.
Category: Documents 'View documents in PDF/Mode'
It was set to 'Only for PDF/A'
Set it to 'Never'
Exited Adobe Reader and restart it. Then it printed.
I had a look on another computer system (Adobe Reader XI Version 11.0.10
and MS Window 7) and on this different computer I could print
without doing the above two changes.
I'm a bit puzzled. Why preferences on one system were not
needed on a different system?

Here is an elaborate method of troubleshooting this problem. There may be a simpler method if anybody wants to suggest one.
There is a general technique that is helpful in this situation. I can't give you complete instructions here, and I haven't tested this with regard to bluetooth devices, but here's the gist of it.
Create a second log-on account for your music projects. Configure it so that when you log in to the new music account, the drivers needed for the Bluetooth devices don't load. You do this in System Preferences: Accounts.
When it's time to do music, log out of your usual account and onto the new one.
When you install drivers for any peripheral, you have the option of installing them "for all users" or only for the user account that is active during the installation.
This governs whether the drivers go in root/library or root/Users/your name/library.
If drivers are in root/library, they will load whenever the Mac is booted up and will run for all users.
But if drivers are loaded in root/Users/your name/library, they will only load if you log in as "your name". If you have a second account called root/Users/music account/, and you log in under that, the drivers in "your name" will not load. Get it?
To get this working right you need to be knowledgeable about moving or deleting files in the /library/ directory and subdirectories, and you need to be careful because you can unwittingly cause some damage if you are not careful.
There is also the root/System/library directory, and in general you should never mess around with anything in there or you might hose your system.
In summary, I would start by using the installer programs for your BlueTooth devices and DE-installing all drivers. Reboot. Log back in as your usual user account. Then RE-install each driver and see if the installer program gives you the OPTION to installl for all users or just for this user. Choose the latter. Then log on to your new Music account and see if the problems go away.

Hi there, I cannot open bridge and I get this warning, "Adobe Bridge Cannot be Opened because of a problem. Check with the developer to make sure Adobe Bridge CC works with this version of Mac OS X. You may need to reinstall any updates for this applicati

Hi there, I cannot open bridge and I get this warning, "Adobe Bridge Cannot be Opened because of a problem. Check with the developer to make sure Adobe Bridge CC works with this version of Mac OS X. You may need to reinstall any updates for this application and Mac OS X" although bridge has been running on my Mac for over a yera. I have installed all current updates for Mac and reinstalled Bridge again from CC and still get the same issue? Any advice?

Would you please provide details about your setup?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

After installing Itunes 10.6.3 When ever I start the computer I get a pop up the says "Applesyncnotifier.exe- unable to locate component, this application has failed to start because Corefoundation.dll was not found" How can I get rid of the pop up?

After installing Itunes 10.6.3 When ever I start the computer I get a pop up the says "Applesyncnotifier.exe- unable to locate component, this application has failed to start because Corefoundation.dll was not found" How can I get rid of the pop up?

I hope it doesn't effect how I down load my itunes to my ipod and iphone.
No you should be fine. (The MobileMe service is being shut down, anyway, so there should be no impact at all.)

Trial version of captivate does not open...keep getting an error: 0xc000007b

trial version of captivate does not open...keep getting an error: 0xc000007b

Hi Geoffrey999
The error code 0xc000007b means INVALID_IMAGE_FORMAT in ntstatus.h which indicates that some files were corrupted.

Intallation trial adobe presenter failed

how to solve this problem, intallation trial adobe presenter failed

Do you receive any error messages? What operating system are you using? What version of Presenter are you trying to install? Finally what have you tried so far to resolve your difficulties?

Unable to use trial version now, can I still try it at a later time?

After I had downloaded Lightroom 4 trial version, I realized I am still using a Window's xp OS and Lr4 requires vista or newer. I am very disapointed as I had been very excited about getting a chance to play with the software. Will I be able to still get a trial version to try once I update this system? Or did my trial period begin once I downloaded it even though I can't install it to use? In the mean time, is there another photo editing product or older version that will work with xp?

Yes the trial period does not begin until you install the software.

Unable to install Trial Version of Adobe Muse (Mac)

Hello! I am trying to download the trial version of Muse and I successfully managed to download the dmg file (Muse_1_0_LS10.dmg) but when I click "Install Adobe Muse" in that folder, it says "You cannot use this version of the application Install Adobe Muse with this version of Mac OS X." I am using Mac OS X 10.5.8.
Help?

Oh! Thank you >.< I'll get on that

Unable to download trial version

Everytime i try download the trial version (and this is of all/any programmes, not just dreamweaver), it fails to open.
It says that the internet is unable to open internet addresses starting with aam. This is the URL here.
aam://SAPCode=DRWV?productVersion=13.0.0?passPhrase=JK8oLjuWcDV8P7MSom5ticpWvNWjDDqFPtpE0/ Rb+V/8yTfzpu0cIgipslEDI7uGSsumwRQB434xdrJ109cKfNd6BnpTeHS1Q7AVMsOOEtvg3WQtYLvYlrJZLwyzgdtE ylyNddCuYVr1BGCGkwPe7whW6L0ebOCZlOgpPCMoel4=
Haven't found any other way to download a trial version. Keeps coming up with this meesage.
HELP..!!

Have a look at your hosts file (Windows/System32/Drivers/etc/hosts) and delete anything that includes adobe.com
In fact, the hosts file should be very simple as per
# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host
# localhost name resolution is handled within DNS itself.
    127.0.0.1       localhost
    ::1             localhost
It looks like a real gotcha moment

Unable to install trial version of Acrobat Pro XI

I am unable to install a trial version of Acrobat Pro XI from the link on the site:
Download Adobe Acrobat free trial | Acrobat XI Professional
It keeps saying that the installer file is damaged.
Can someone please help?
Thanks.

Hi Tanmoy,
Please try downloading Acrobat 11 Pro from: Download Acrobat products | Standard, Pro | XI, X and check.
Regards,
Rave

Unable to launch Trial version of Elements 12 Using Windows 7 64bit

Hi
I am unable to launch the trial version of Elements 12. I am using Windows 7 64 bit originally downloaded and used through a Mozilla Firefox browser.
The photo editor starts to launch but then reverts to 'Quit' screen, with no further options

Hi wolfrider,
Please try running the application as' Administrator' and check.
Was it running fine before?
You can also try the following basic troubleshooting steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing and check.

Problems downloading trial version of Presenter 10 when having Presenter 9 installed

I have Presenter 9 installed on a Windows 7 laptop, and before deciding to buy Presenter 10 I would like to test its features. However, the installation fails complaining about a conflicting or prerelease version of Adobe Presenter 10 already existing on the computer. I can't find Presenter 10 anywhere (control panel or files. What do I need to do to get Presenter 10 installed (with a trial license) while keeping Presenter 9?

If you don't want to un-install Presenter 9, then you will need a second computer. Different versions of Presenter cannot co-habitate on the same computer.

Unable to "try" trial version... "Adobe Presenter failed to open because..."

Similar Messages

Maybe you are looking for