Unable to turn on Bluetooth - E66
Hi,
When trying to activate Bluetooth on my E66 device I am getting an error message saying " Can not perform the operation". I have tried to restart my device.
First Back-up all your important data using the Nokia Suite..
Factory Reset the phone ..(Menu-->Tools-->settings-->General-->Factory settings ..Security code by default is 12345 unless changed by you will need to be entered when prompted..)
If problem remains you need to Soft Reset the phone by dialing *#7370# followed by the Security code (as above) when prompted. Be warned that this will erase all data from the phone memory and data will need to be Restored ( from the back-up that you have taken) . A few applications will require re-installing.
If problem remains then Also check that you have the latest Firmware. If already with the latest version Re-install the Firmware thru' Nokia Suite ( Refer Attachment) .
even after all these If the problem remains, then in all probabilities its a Hardware failure that needs to be addressed by a Nokia Care technician.
Just curious whether the FM Radio is functioning OK or that has also stopped ???
Attachments:
Nokia Suite.png 127 KB
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You can also do a malware check with some malware scanning programs on the Windows computer.<br />
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