Unable to turn on my Tungsten C outside the cradle. Automatically goes to reset.

Question

My Tungsten C keeps resetting itself. I get it all setup with my addresses and datebook complete and I can turn it on and off properly for a little over an hour. After that, when I turn it on the screen is dark. When I put it back in the cradle I can turn it on but it goes to setup.  I discover that all the information I Hot Synched  is gone. What do I do?.
Post relates to: Tungsten C

Answer 1

Are you sync'ing the handheld to a username in Palm desktop for a previous palm device?
Do you have any 3rd party apps. installed on the handheld?
You can try this method to see if it corrects the issue.
Looks like you may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Post relates to: Palm i705