Unable to uninstall adobe reader 9.5.1 - CPSID_83708

I am unable to uninstall Adobe Reader 9.5.1 - CPSID_83708 - I am fearful it is malware as the support refers to goadobe.com. Can you provide any help. I am having all kinds of printing problems.

Try running the Acrobat and Reader Cleanup Tool:
http://labs.adobe.com/downloads/acrobatcleaner.html
and then download the full Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

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Unable to uninstall adobe reader 8.16 on windows xp

I wanted to uninstal adobe reader 8 after finding I could use adobe reader 9, I uninstalled adobe reader and ended up having to restore my system after a server problem with the new software putting adobe 8 back. I tried to uninstall it again after switching off the machine for a while for the serer to recover, I still cant uninstall 8 even after installing adobe reader 9.

I tried on the day to navigate the adobe site on dial up, adobe should cater to people on a budget if they are going to service us with a free reader. Personally I would prefer another program to decode a pdf document that does just that - without all the other stuff I will never use. Today I found I may be able to uninstall adobe 8 by running kb404307, I couldn't even find a download page for the fix. Once again I got frustrated with my pc and adobe.
Russell
Date: Wed, 15 Jul 2009 04:40:07 -0600
From: [email protected]
To: [email protected]
Subject: unable to uninstall adobe reader 8.16 on windows xp
Post your question in the forum for Adobe Reader.
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Unable to uninstall Adobe Reader 7.0 (SSSecurity.api PLUG-IN missing) what should i do?

Unable to uninstall Adobe Reader 7.0 (SSSecurity.api PLUG-IN missing) what should i do?
I want to install adobe Reader 8.0 and first I would like to uninstall my Adobe Reader 7.0, However, when I click on Unistall, it says PLUG-IN SSSecurity.api is missing, and it won't allow me to unintall.
I am using Windows XP
What is the problem there?
What should I do?
Please help

When I want to install 7.0 again. (I tried to do a override file)
The following message will appear, and it will stop me from instal
"This Patch Package could not be opened, verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package"

Unable to Uninstall Adobe Reader X 10.0.1

This issue error message states "The patch couldn't be opened...Verify the patch package exists and is accessable......Windows installer patch..."

I am also unable to uninstall Acrobat Reader X. I am taking this action because I cannot open any documents with X. I also keep getting this message or something close, cannot take action because there is another document already opened. But there isn't. That happened when I tried to uninstall Acrobat Reader X and go back to a more reliable version. What is going on with X?

CANNOT INSTALL OR UNINSTALL ADOBE READER X (10.0.1)

CANNOT INSTALL OR UNINSTALL ADOBE READER X (10.0.1) FROM ADD AND REMOVE PROGRAMS BUT GET THE Error 1402.Could not open key: HKEY_LOCAL_MACHINES\SOFT\SOFTWARE\Microsoft\Windows\Current\Version\Run\Optional\Componen ts\MSFS.Verify that sufficient access to that key, or contact your support personnel

Thank you guys. Claudio, I could get the file to open. Said I was unable to open FTP files in windows explorer. Thank you anyway fro your reply.
Will...thanks. Went to that enterprise site and downloaded Reader 9.0 then updated to my old 9.4.3. now everything is back to pre 10x days. Bless you for saving my sanity.

How do I uninstall adobe reader 11

How do I uninstall adobe reader 11? I am running OSX 10.9.1 Mavericks. I have not configured it completely. When it ask if I wanted the reader to be the
default instead of preview I said no and have tried to find a way to uninstall it. Also what do I use when a file I am trying to open on a web site says it requires
adobe reader if I don't use adobe reader?

My Mavericks was loaded at the Genius Bar as I was unable to load it successfully even with telephone support help. Can anyone tell me how to get to the Mavericks configuration referenced in several of the e-mails?
Also I have spend much time with Support trying to get my Adobe Reader to work, and I have NOT been told that it simply incompatible with Mavericks. VBerg

I uninstalled Adobe Reader X to address a problem and cannot reinstall the software.

I uninstalled Adobe Reader X to address a problem and now I am unable to reinstall the software. Ideas?

OK - you can download the standalone installed for Adobe Reader directly from the Adobe FTP site.
ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.2/en_US/
Save the executable file onto your computer and then double-click on it - the installer should run as normal.
If you want to install a different language, go to this address instead:
ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.2/

I desperately to uninstall adobe reader from my Mac book air. I sent adobe reader to trash and afterwards look for internet plugs in in library but the folder is empty. Can anybody help me?

I desperately need to uninstall adobe reader from my Mac book air. I sent adobe reader to trash and afterwards look for internet plugs in library but this folder is empty in my library. Can anybody help me?

I looked for plugs in in my library but the folder internet plugs in is empty

Can't update or uninstall Adobe Reader 9 on Windows 7

I keep getting a message to update Adobe Reader, but when I try I get a message:
'Adobe uninstall update failed could not open hkey-local-machine\software\microsoft\windows\current version\run\optionalcomponants\imail'
I tried also uninstalling it through the control panel. Shows it uninstalling with a progress bar and then the same error message pops up and the progress bar goes in reverse till finally there is no uninstalling of the Adobe Reader.
Is there some other way to uninstall and reinstall Abobe Reader? Are there instructions available somewhere to uninstall Adobe Reader manually which include the registry keys to unistall for Adobe Reader 9? I have seen step by step instructions for earlier versions, but I don't know if those would be the same for later versions like Adobe Reader 9.

Can you please try the following:
1. Download Microsoft's SubinACL tool from http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe -4a91-93cf-ed6985e3927b&displaylang=en
2. Install the same by double clicking on the "subinacl.msi" just downloaded.
3. Open Command Prompt window through the Run Dialog Box (Vista/Win7Start -> type "cmd". In the section above you should be able to see a command.exe. Right click on the same and select Run As Administrator)
4. In the Command Prompt window, type in the following commands:
i. cd /d "%ProgramFiles%\Windows Resource Kits\Tools" (Hit Enter)
ii. subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\OptionalComponents /grant=administrators=f /grant=SYSTEM=f /grant=USERS=f /grant="Creator Owner"=f (Hit Enter)
Try updating Reader now, it should work.
Ankit

Cannot uninstall Adobe Reader 7.0.8...keep getting "Error 1402" message..

Hello. I use Windows XP Home Edition. I am trying to uninstall Adobe Reader 7.0.8 so I can then install version 9, but I am not able to uninstall 7.0.8. During the uninstallation process, I get the following error message:
*****Error 1402. Could not open key HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39 F-9C83-11D3-9094-00104BD0D535}\Programmable.
Verify that you have sufficient access to that key, or contact your support personnel.*****
I went to another forum and asked for some help there...the guy there gave me some steps to follow, and I did so. Here they are:
1. Deleted "Adobe Reader Speed Launch" shortcut from Startup folder.
2. Deleted the Adobe folder (which contained 2 other folders: Acrobat 6.0 and Acrobat 7.0) from C:\My Computer\Local Disk\Program Files. I had to use a separate program (provided by my helper who gave me these steps to follow) called "Unlocker" to accomplish this, since, originally, when I tried to delete this Adobe folder, I would get a message saying "Cannot delete pdfshell.dll: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use." Unlocker solved this problem, and was able to delete the Adobe folder.
3. Rebooted machine
4. Ran CCleaner's registry cleaner
5. Rebooted machine again
6. Tried using CCleaner's "Uninstall" utility to uninstall Adobe Reader 7.0.8. When I tried this, I got the same "Error 1402" message as listed above.
7. Backed-up my registry
8. Tried to just delete this particular offending key using RegEdit...but when I tried, I got a message saying this:
*****ERROR DELETING KEY
Cannot delete Programmable: Error while deleting key.*****
I really need some assistance with this...at the moment, Adobe Reader 7.0.8 still seems to be installed on my machine (it's still listed in "Add/Remove Programs" in the Control Panel, and it still shows up in CCleaner's Uninstall Utility)...despite the fact that, as I mentioned above, I used Unlocker to delete the Adobe folder from Program Files. Also, at this moment, no pdf files will open on my machine...so this is quite an urgent situation. Does anyone know what else I should do now? Is there something I need to do regarding the "Permissions" for this particular registry key?
I appreciate anyone's assistance...thanks.

Hi..I went ahead and ran the Windows Installer Cleanup Utility. I used it to remove "Adobe Reader 7.0.8." After doing this, I checked in "Add/Remove Programs" in the Control Panel to make sure that AR 7.0.8 was gone, and it thankfully was. Then I deleted the WICU, ran CCleaner's registry cleaner, rebooted, and tried to install Adobe Reader 9.0. When I tried this, I got the following error message (this occurred during the time when the installer was "writing system registry values"):
*****ADOBE READER 9 INSTALLER INFORMATION
Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39 F-9C83-11D3-9094-00104BD0D535}\ProgID.
Verify that you have sufficient access to that key, or contact your support personnel.*****
What should I do now? Do I need to do something about the "permissions" for this key?
Thanks to anyone with advice...

Unable to print PDF documents & then unable to download Adobe Reader

Help,
I tried to print a PDF document this morning and received the message "The document could not be printed". I clicked OK and received a further message "There were no pages selected to print". My printer will still print word documents, emails and DVD covers produced using Nero Cover Design Essentials.
I have the latest version of Adobe reader 11.0.07. I went to the Adobe site and repaired Adobe Reader but it made no difference.
I therefore decided to uninstall Adobe Reader and reinstall it from the Adobe site. It downloaded OK but when I tried to install it I got the following message "Error: General Installation Error". I was using Mozilla Firefox so tried the same with Internet Explorer, with the same result.
I then downloaded the full Adobe reader from File Hippo, but still got an error message when I tried to install it (see below).
So I have gone from bad to worse and don't even have Adobe reader on my PC any more. The problem only surfaced this morning and last night I uninstalled two programs I decided I didn't need any more; Auslogics Disc Defrag and AVG PC Tuneup, but don't understand how uninstalling them could have caused the problem.
Regards,
Barry

Hi again Pat,
I checked the permissions in my Temp folder and there were none. So I ticked all the boxes, but when I ticked OK I got the permission denied message again, so the problem is still tied to me not having administrator privileges. Strange thing is that even though I was denied permission, the boxes still stayed ticked. However nothing has changed as far as my problems are concerned.
It would appear to me that the answer is to get my administrator privileges back, but I have been unsuccessful in that so far. I purchased a complete PC from a good supplier but the Windows 7 setup disc that came with it does not have the "Repair Your Computer" function on it, which I understand would allow me to sort out my administrator privileges? When I rang Microsoft and asked if there was any way I could obtain that function, by download or otherwise, they weren't at all interested as I hadn't purchased Windows 7 directly from them.
As for downloading Adobe Reader via the MSI folder, I don't need to do that because when I recovered my backup from an earlier period I once more had Adobe Reader. I can use Adobe Reader to open a PDF document but it would appear I must have administrator privileges in order to print a PDF document, which was how the situation was before I decided to uninstall Adobe Reader and download a new version. I can print any other type of document so obviously Adobe demands more before it will allow printing.
In the early stages I also downloaded Foxit Reader, as I had read good things about it, but again, for the same reasons, I could not install it.
I have googled "problem with loss of admin privileges" and got a lot of hits. I will try some of the suggestions that don't appear too complex, but if they fail I will go back to the supplier. I have to sort it. I have seen suggestions about starting a new account but am not sure what to do there, or indeed, if I should do that.
Thanks for all the attempts to help me so far,
Barry

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and d

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and downloaded Adobe Reader X instead and that still doesn't work. I have Windows 7.

Hello,
Please follow the link to troubleshoot the printing issues with Adobe Reader:- Troubleshoot PDF printing | Acrobat, Reader.
Regards,
Nakul

I Cannot Uninstall Adobe Reader X (10.1.6), Please Help!

I need to Uninstall Adobe Reader X (10.1.6)
Adobe Reader X (10.1.6) is crashing everytime so I tried to uninstall it in Control Panel. I get the message "This patch package could not be opened. Verify that the package perhaps exists and that you can access it..." This page http://helpx.adobe.com/acrobat/kb/error-1635-patch-package-not.html explains so well but not for my Adobe version 10.1.6 - I don't have the file HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer if I wanted to apply it...I know Adobe has a cleaner but I don't see it's for Adobe 10.1.6. I have Windows version 5.1 Service Pack 3 Professional. I need to study some PDF files downloading a new working Adobe Reader. Your help is appreciated, thank you very much!!!
Alicia

Use the Adobe Cleaner for Acrobat/Reader

How do I uninstall adobe reader from my iPad 4?

I can only preview first page of documents on a website that says I should be able to open them in adobe reader. how can I fix this? Do I need to uninstall adobe reader and reinstall? How is that done on an iPad? I did update the reader, turn off iPad and restart. Made no difference. Thanks.

I suspect that the particular type of your documents may not be supported by the Reader mobile products. (However, you should be able to open them in the desktop version of Reader on your Windows/Mac computer.)
Do you see an error message? Could you provide a screenshot and add it to your next reply?
Thank you for your help.

Silently Uninstalling Adobe Reader 9

Hi all,
I am looking to silently uninstall Adobe Reader 9 due to the same exact problems posted in the below link:
http://www.adobeforums.com/webx/.59b5c482
*It's the C++ Visual Runtime Error due to the appdata folder redirection.
Does anyone have a way to uninstall with either the Adobe Customization Wizard 9 (which I used to roll it out) or do I need to work with msiexec and it's parameters? I will be uninstalling from all Windows XP-based machines if that helps.
Thanks,
Joey

Hi Masakonishimoto,
You can try using tAcrobat Cleaner tool to remove all traces of previous version of reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Hope this helps,
Please let me know in case of any problem.
Regards,
Sumit Singh

Unable to uninstall adobe reader 9.5.1 - CPSID_83708

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