Unable to uninstall Apple mobile device support from Programs and features using Windows 7 on PC.

I've uninstalled all Apple software and reinstalled iTunes but everytime I try to connect my device to the PC I get a message saying to uninstall iTunes and AMDS but the AMDS is not uninstalling properly even after I've cleared iTunes from Program files and tried stop/starting AMDS through administrator tools.
Help please.

Others might find this process useful for issues with iTunes 11.1.4.62....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Similar Messages

  • HT1925 Why can I not uninstall "apple mobile device support" from my computer?

    I am unable to uninstall "apple mobile device support program" from my computer.  The uninstall is necessary because an error message MSVC80.dll pops up.

    See the discussion in user tip: https://discussions.apple.com/docs/DOC-6562

  • HT1923 i cannot uninstall apple mobile device support from my pc

    I cannot uninstall apple mobile device support from my Windows 7 pc ??
    Regards Paul

    Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • Unable to uninstall Apple mobile device support

    Hello,
    I'm having big troubles with my Itunes, and more exactly with apple mobile device support.
    I tried to uninstall every programmes of itunes (itunes, quick-time, apple mobile, bonjour...) to reinstall it.
    I can't uninstall apple mobile device support. It won't disappear from the "programmes and applications". And the option "repair" doesn't work also. And every time i try to reinstall itunes it failed because of apple mobile device installation.
    When i'm on my desk, the service apple mobile device is stopped, and when i try to start it, the computer can't reach access, and said something like "error 1053" or "can't access to sthe service". So i think that Apple mobile device support is the key of the problem, but i don't know how to fix it.
    I'm a bit desperate because i didn't found anywhere some solutions, so if someone has, i will be very very grateful.
    Thanks You

    Others might find this process useful for issues with iTunes 11.1.4.62....
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • ITunes 10.2 Upgrade fix temporary. Fix to iTunes 10.2.2 by uninstall Apple Mobile Device Support and install AMDS from 10.0. Worked only to fail in 5 days. iTunes back to very slow to open and will not see device (iPhone) connected. Sorry

    I was one this site for 20+ Days and found a fix for 10.2.1 when it failed. I Uninstalled all, following other attempts that failed, then installed latest Version from Apple iTunes 10.2.12. I then uninstalled Apple Mobile Device Support (AMDS) and installed AMDS from the older 10.0 version of iTunes. Success it worked. Today, I am now back to old problem, iTnes takes very long time to open and fails to see my device when connected (iPhone). I really only have iTunes for my iPhone no extensive library a few hundred CD's in music location and no podcasts. I have less than 6 moveis and want to update them now. I am willing to lose all in iTunes library if need be just to get computer to see G3 iPhone with iOS 4.2 and let me synch once again. I like security of backup too. It older iTunes may now not support, that too is OK. I still want to get the 3GS (no 4G desires, yet) and do not care if any of it is the latest from Apple as long as it works.

    Hi Erik,
    Your basic suggestion actually worked for me. But this is what I did for others who are having issues removing/installing etc.
    1. Download the latest iTunes 8.2. You should end up with a file iTunesSetup.
    2. If you dont already have WinRAR, download free copy from http://www.rarlab.com/ and install.
    3. Right click on iTunesSetup and choose "Extract" to somewhere you know. eg C:\itunetemp
    4. Open up folder where you extracted iTunesSetup and double-click applemobiledevicesupport.msi
    5. It should ask you if you want to repair or remove... choose remove.
    6. REBOOT your PC.
    7. Go back to where you extracted iTunesSetup and double-click applemobiledevicesupport.msi and go through the install.
    8. Plug in your iPhone.
    If all is well iTunes should automatically start and start syncing your iPhone.
    Goodluck all!
    Cheers.

  • HT1923 iTunes on my Windows Vista has failed to update over several weeks. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting

    iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??

    Hey petanque1,
    Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
    Symptoms may include:
    "The program can't start because MSVCR80.dll is missing from your computer"
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
    3. Re-download and reinstall iTunes 11.1.4.
    Thanks,
    Matt M.

  • HT4061 How do I uninstall apple mobile device support?

    I am trying to fix a problem with iTunes, after an update failed. I uninstalled it, and downloaded the latest version. Now I get an error when I start up my laptop, stating a file is missing from aspdaemon and I can't install itunes as I apparently don't have sufficient administrator privileges! Trying to follow these steps http://support.apple.com/kb/TS5376 however I cannot uninstall apple mobile device support. I go through the steps to uninstall, the green progress bar gets near the end of the uninstall, then it appears to cancel the process automatically without warning and closes the uninstall window. Anybody got any ideas whats going on? It just seems like problem after problem keeps appearing!
    Sorry, placed this in the using iPad community as it won't let me post it without picking one and none are appropriate for a software problem on PC. Seriously getting annoyed with Apples support options tonight.

    http://support.apple.com/kb/HT1923
    Try going through this if you haven't already. You may also need to look on a microsoft site for more specific info as to why you can't uninstall the driver. It may be as simple as signing in as the administrator.

  • Cannot uninstall Apple Mobile Device Support

    I have a pc with Windows 7 (32-bit) operating system and cannot get Apple Mobile Device Support to uninstall.  I begin the uninstall process and it goes through however at the very end it reverses and then tells me that it is done.  I have deleted all the program files and it still does this.  I cannot get this to uninstall... please help.

    First try a repair install of Apple Mobile Device Support. If that goes through successfully, see if you can now uninstall Apple Mobile Device Support.
    If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • HT1925 Cannot remove Apple Mobile Device Support from Control Panel

    I am trying to reinstall iTunes.  Followed all instructions but still cannot remove Apple Mobile Device Support from the Control Panel. Help.

    Ad2Mollie wrote:
    No error message, the option of uninstall does not come up when I choose MobileMe Control Panel in the Control Panel
    If you have a Change option that may lead to Uninstall as one of the choices. See also note 2 of Troubleshooting issues with iTunes for Windows updates.
    tt2

  • When trying to uninstall Apple Mobile Device Support:  The Installer has insufficient privileges to modify this file: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\com.apple.MobileSync.client.resources\ClientDescription50.plist.

    When trying to uninstall Apple Mobile Device Support:  The Installer has insufficient privileges to modify this file: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\com.apple.MobileSync.client.resources\ClientDescription50.plist.

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Unistall hp office from programs and features in windows 7

    Can anyone tell me what to do to get a HP Officejet 6500  E709n   software to uninstall?  Nothing happens when I use the uninstall from programs and features in Windows 7 Control panel or from the HP start menu group.
    I have spent most of the day trying to fix printer instalation.
    I have done everything possible using different unistall programs.

    Hello @Coffee_18 , and welcome to the HP Forums!
    I can see you're having issues uninstalling. I'd like to help with that!
    I would recommend using the HP uninstall program to remove the software:
    Uninstalling the Printer Software
    If that doesn't work, I'd suggest running the Microsoft Fix It tool:
    Diagnose and fix printer and printing problems automatically
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Uninstall Apple Mobile Device Support

    For the past couple of months I have been unable to install updates to iTunes getting error messages everytime. Normally I have just cancelled out the update. Today I tried to finish an update, even trying to install manually, and downloading from the webiste and installing from there. Nothing has worked and i always get error messages and even seemed to have lost iTunes somewhere.
    I found the article "removing and reinstalling..." and have been trying to follow that procedure to see if a complete and clean installation would work. The first step is removing the various sofware componesnt, with step 4 being to removed Apple Mobile Device Support. Using uninstall in the control panel i have tried to uninstall AMDS three times but it continues to show.
    Since it says not to restart until you have uninstalled all 6 components, i have not done a restart. I stopped the procedure mid-stream hoping to get some suggestions.
    Windows 7 64b, PC.

    Did you ever figure this out? I am having the same F-n problem.
    Thanks!

  • Can't uninstall Apple Mobile Device Support inorder to connect ipod touch

    Ok so I am trying to connect my Ipod touch. looks like I'm not the only one having issues. So here it goes: First of all the main problem is my iTunes doesn't see my ipod. I get a message telling me that : "iTunes required a new version of Apple Mobile Device Support." I've read all the other threads about this problem, So I tried uninstalling itunes and Apple Mobile Device Support, but my problem is that Apple Mobile Device Support wont uninstall!!!! I go to programs and features and uninstall, it goes through all the motions but doesn't go away! I restart and it's still there. So first I need to know how to get it uninstalled. If I try to repair it, it say's "fatal error during installation." So what do I do from here???

    Did you follow this article for Vista users?
    http://support.apple.com/kb/HT1923

  • I am getting a runtime error, try to uninstall all itune programs but I cannot uninstall apple mobile device support, so I can reinstall itunes, what now

    I am getting a runtime library error r6034, it tells me to uninstall all Apple programs, but when I get to Apple Mobile Device Support I will not let me uninstall this program to continue, what do I do next?

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • I'm getting a fatal error message when I'm trying to uninstall apple mobile device support?

    I tried to run an upgrade for iTunes and had problems so I've uninstalled iTunes and all other components without a hitch but I keep getting a Fatal Error message telling me it's druing installation.
    Please help!
    HMBS

    Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

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