Unable to uninstall CS6

I've tried doing the Cleaner Tool and every other option provided by Adobe to uninstall InDesign CS6 to no avail. Any suggestions?

do you have the newest version of the tool? CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
What's the OS?

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Unable to uninstall cs6 beta version due to Adobe Application Manager error

A few weeks ago I installed the beta version of cs6 but never was able to run that program due to the Adobe Application Manager error I received each time I attempted to launch it. I never found any solutions on the internet so I just gave up. Recently I purchased Photoshop cs6 anyway, however, in order to install cs6 you must uninstall the beta version of cs6. Unfortunately Windows 7 will not uninstall the beta version. Each time I click on uninstall, nothing happens. Until I can uninstall the beta version, I will not be able to install my newly purchased Photoshop cs6. Does anyone have any suggestions or solutions?

Run the Creative Suite Cleaner Tool. The tool can clean up install records for any pre-release (beta) installations of these Creative Suite products.
http://www.adobe.com/support/contact/cscleanertool.html

Unable to uninstall creative suite 4

Scenario: migrated OS X 10.6 user account to another Mac Pro/OS X 10.8. New Mac already has latest Adobe CC suite, old CS 4 suite was transferred to new mac. I'm unable to uninstall the prior CS 4 suite from New Mac.

Try using the CS Cleaner tool:
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Unable to install CS6

I had to uninstall CS6 due to my computer ( I have a Mac Pro OS X 10.8.4) crash and now unable to reinstall it.
The following message appears:
""Some items for the following products could not be installed successfully"
I uninstalled it once again as well as using the clean tool but still getting the same message when installing the product again.
Would be extremely grateful if someone could help me with this issue.
Many Thanks!

Does it give you the option to check "error summary" when it says they have no installed correctly? Because that might be able to tell you where your problem is.

HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!

Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled

Unable to uninstall sql server 2012 from Windows 7(ultimate) 64-bit SP1 version.

I am trying to install sql sever 2012 on my m/c but it's giving me error after partial installation.
Now I have successfully installed Sql Server 2008 R2 on my machine but when I am trying to uninstall 2012 sql server from my machine its giving an error regarding unsupported OS. However as mentioned earlier I have Windows 2007 Ultimate SP1 (64-bit) installed
on my machine which is included in valid platform for sql server 2012. Also I installed visual studio 2013 on my machine but it existed with error SqlServer\LocalDB not installed.

Hi pritamk,
According to your error message, as other post, you can uninstall SQL Server from command line, inaddition, another workaround is that change the compatibility mode of setup.exe to Vista SP2, then run “Remove” option from the control panel. You can refer
to the following steps.
Browse to your SQL setup bootstrap folder, For SQL Server 2012, this is the path "C:\Program Files \Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\".
Go to Setup.exe file and right click on Setup.exe. Then go to properties and click on "Compatibility" tab. Under "Compatibility mode", click on Run this program in compatibility mode for "Windows Vista (Service Pack 2)". Then Click on "Apply" then "OK".
After that go to control panel -> Programs and Features -> and remove SQL Server 2012
There is similar issue about uninstalling SQL Server 2012 RC0 from control panel. You can review the following post.
https://connect.microsoft.com/SQLServer/feedback/details/707706/unable-to-uninstall-sql-server-2012-rc0-from-control-panel
Regards,
Sofiya Li
Sofiya Li
TechNet Community Support

Unable to uninstall ATG 9.4 CRS from windows 7 - 64 bit

Hi,
I am trying to uninstall ATG9.4 CRS from Windows Add/Remove programs. But I am getting the below error in pop-up and unable to uninstall the software.
Win64 not supported
The author of the package you are installing did not include support for this platform.
Also I tried to uninstall from ATG9.4 CRS directory, still getting the same error.
There was a recommended settings option was shown to uninstall on click of the Uninstall from Add/Remove programs. But still getting the same error.
My OS details:
Windows 7 64 bit.
Java version - jdk1.6.0_45
Please help me in uninstalling this software.
Thanks

Hi,
you can try below work around, i recommend not to perform this directly on production, try this in dev machine first.
force uninstaller to use 32-bit jre:
1. copy jre to the system
2. run >"Uninstall.exe" LAX_VM <path_to_jre>
Thanks & Regards
Suman Vasireddy
Please mark any update as "Correct Answer" or "Helpful Answer" if that update helps/answers your question, so that others can identify the Correct/helpful update between many updates.

Unable to UNINSTALL "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS on HP-8730w

i am unable to UNINSTALL the "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS installed on HP Notebook 8730w Mobile Workstation.
If i click the uninstall button using the original printer driver CD, nothing happens; no error messages either.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I have just purchased a new iMac and have uninstalled cs6 from my old iMac. Do I just install CS6 as normal or do I need a new code. My licence is for one user

I have just purchased a new iMac and have uninstalled cs6 from my old iMac. Do I just install CS6 as normal or do I need a new code. My licence is for one user

Yes, just install as you normally would using the serial number you originally used.
You did not have to uninstall on the old machine - with your single user license you are allowed to have two activated installations. So feel free to reinstall it if those are the only two machine you plan to have it on and you'd like to have a backup installation.

Unable to uninstall Quicktime

I get the following error when I try to access the QuickTime settings in the control panel:
An exception occurred while trying to run "C:\Windows\system32\shell32.dll, Control_RunDLL "C:\Windows\system\QuickTime.cpl", QuickTime"
When I try to open iTunes, it fails and the "Send an error report to Microsoft?" box appears. I am unable to uninstall quicktime and re-download it. Any ideas?
Windows XP

Currently I am also unable to reinstall Quicktime as well, but here is what I can suggest:
1) Type "93976" into the support box and find the solution post by Apple and see if that helps.
2) I reccomend the Mircosoft Uninstaller Utility just as a tool to fix any nonresponsive programs (such as The Elder Scrolls IV: Oblivion on my computer- would not uninstall). This can be found in the solutions list titled: "Clean up iTunes installer files on the computer" at the bottom. Use it to uninstall the programs.
3) Call the Apple support line: 1-800-275-2273 (USA)
and talk with a professional and demand answers (do not accept "Go to an Apple store").
4) Look at other threads and look for solutions.
As I said at the top, I also cannot reinstall Quicktime, so this might be a program installation error, which hopefully will be fixed soon. Keep me posted if you get any results.

Uninstall CS6 applications

As part of the troubleshooting to install Creative Cloud apps, it was suggested by Adobe staff to uninstall CS6 applications, download CC apps, and re-download the CS6 apps. Although hesitant, I tried uninstalling a CS6 app I never use (Dreamweaver). Going to through the Applications/Adobe Dreamweaver CS6/uninstall Adobe Dreamweaver CS6 path, I started the uninstall. Adobe Application Manager and then became unresponsive. What is going on with these Adobe products that I can not install CC apps and now I can not uninstall CS6 apps? With all of these issues I am having, I am becoming very discouraged. I love using Adobe products, but this is getting to be a bit ridiculous. I am so fearful that if I am able to uninstall the CS6 apps, I will not be able to install CC apps or reinstall CS6 apps given the recent history of problems I have had.
Here is a list of things I have tried thus far. May not be in order since they are from memory and some have been tried multiple times.
Deleted folders/files in /tmp folder
Uninstall Adobe CC apps
Uninstall/Reinstall Adobe Desktop Manager
Run Cleaner tool
Rename suggested folders to old_OOBE and etc
Tried direct downloads of CC apps
Tried download from website, app downloads through manager, stalls at 42%; setup using 100% CPU
Tried terminating Adobe CEF Helper (all 4 of them) during setup, none will terminate.
Verified and repaired disk using disk utility
Verified and repaired permissions using disk utility
Deleted HEX folder containing Adobe CEF Helper files and tried install again. (did this on a whim since I tried just about everything else)
Cleaned up Adobe ID credentials
Tried uninstalling CS6 app (Dreamweaver) to test if I could reinstall CS6 apps. Failed
I have no idea what else I can do. Any ideas, suggestions, step-by-step guides, anything that will help me get CC apps on my MacBook Pro will be greatly appreciated.
Just some additional information. I was able to download/install LightRoom 5 and I did download/install 3 fonts. Sync works fine. Just can not install/uninstall any apps.

Bstouff I would recommend reviewing the installation log files to determine the exact error which is preventing the installation from occurring. You can find details on how to locate and interpret that installation log files at Creative Cloud Help / Troubleshoot install issues with log files | CC. The process is the same for both CS6 and CC 2014 Adobe applications. You are welcome to post any specific errors you discover.

Uninstall cs6 apps

win 7 prof 64 -- cs 6 apps do not appear in uninstall window; are not removed by cleantool...
Help!

It's a more complicated issue. In spite of two Adobe technicians, multiple "cleaning," my CC continues to act as a trial version. I have Win 7, Prof 64 on two computers, and the latest attempt involved installing windows on a new disk, but the same result: sometimes at the beginning, in the middle, or at the end, an "Adobe Premiere Pro trial" with two buttons, "License This Software" and "Continue Trial." Clicking on one of them, (don't recall which) asks for Adobe ID, etc., after which entered, goes back to premiere. The same thing happens with other CC apps. According to what I could find on the net, a similiar issue occurred with a Mac Operating system, resulting in many exchanges involving Adobe employees. I don't know if it was resolved, but the messages stopped.
If anybody can help, I would be eternally grateful.
>>> Manish-Sharma 06/26/12 10:25 PM >>>
Re: uninstall cs6 apps created by Manish-Sharma in Adobe Creative Cloud - View the full discussionNot able to understand your issue , please elaborate and explain in detail.
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Uninstall cs6 CS6servicemanager win7 error

Hi after uninstalling CS6 premiere and encore and all others...even using the cleaner tool.
I got the same error message after every boot (WIN7) CS6serviceManager.exe could not start... missing file: VulcanControll.dll
I do not want any Adobe Software on this computer right now...
What happens here?

Run the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html

Uninstall CS6 to use CC?

Do I need to uninstall CS6 to install the same programs via CC?

No and if you need to work with anyone still on CS6 you should leave it in place and use it for those jobs.

Cannot uninstall cs6 bad hard drive, any suggestions?

Cannot uninstall cs6 bad hard drive, any suggestions?
THank you

Thank you for the Adobe contact. They connected me to the chat link and the Adobe tech Support rep sent me a License Recovery download link (attached) http://download.macromedia.com/pub/support/tools/LicenseRecovery111.dmg.
I have 10.10.1 Yosemite. When I open the download folder and click on the LicenseRecovery.app it shows up on the dock but it nothing happens. I cannot quit the app only Force Quit. I have restarted the mac and that did't help.
Adobe chat suggested I uninstall CS5.5/6 and re-install but why would that have anything to do with the app opening?
Any suggestion is greatly appreciated, again.
Thank you

Unable to uninstall CS6

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