Unable to uninstall Illustrator

why cant i uninstall the programme? it asked me to use creative cloud cleaner, but when i did, it makes no diffenrence. i still cant uninstall the programme. help anyone?

mintarmani,
I believe you may have to ask someone in Customer Service, presumably somewhere over here:
http://helpx.adobe.com/illustrator.html

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I am unable to uninstall adobe illustrator cs6

i have tried numerous of times to uninstall illustrator and reinstall it but it seems to fail everytime . i have restarted my windows vista 32bit many times in order to go back and uninstall it but i get the same results.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I can't uninstall Illustrator

I'm trying to uninstall Illustrator but keep getting the error message " Unable to get alias data from uninstall db for storage key {..}" Any idea how to get around this problem, I just want to install it again fresh.

I tried to do it that way but got the following message:
"Important: before uninstalling, you should make sure you have deactivated and removed any serial numbers used when installing it on this machine. Deactivate a serial number by launching adobe illustrator cs4 and choosing deactivate from the help menu. Also make sure the "erase serial number" checkbox is selected. deactivating a serial number will allow you to activate Adobe illustrator on another machine." When I go through these steps in Illustrator, it requires an internet connection. Can I just bypass this step?

HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!

Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled

Unable to uninstall sql server 2012 from Windows 7(ultimate) 64-bit SP1 version.

I am trying to install sql sever 2012 on my m/c but it's giving me error after partial installation.
Now I have successfully installed Sql Server 2008 R2 on my machine but when I am trying to uninstall 2012 sql server from my machine its giving an error regarding unsupported OS. However as mentioned earlier I have Windows 2007 Ultimate SP1 (64-bit) installed
on my machine which is included in valid platform for sql server 2012. Also I installed visual studio 2013 on my machine but it existed with error SqlServer\LocalDB not installed.

Hi pritamk,
According to your error message, as other post, you can uninstall SQL Server from command line, inaddition, another workaround is that change the compatibility mode of setup.exe to Vista SP2, then run “Remove” option from the control panel. You can refer
to the following steps.
Browse to your SQL setup bootstrap folder, For SQL Server 2012, this is the path "C:\Program Files \Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\".
Go to Setup.exe file and right click on Setup.exe. Then go to properties and click on "Compatibility" tab. Under "Compatibility mode", click on Run this program in compatibility mode for "Windows Vista (Service Pack 2)". Then Click on "Apply" then "OK".
After that go to control panel -> Programs and Features -> and remove SQL Server 2012
There is similar issue about uninstalling SQL Server 2012 RC0 from control panel. You can review the following post.
https://connect.microsoft.com/SQLServer/feedback/details/707706/unable-to-uninstall-sql-server-2012-rc0-from-control-panel
Regards,
Sofiya Li
Sofiya Li
TechNet Community Support

Unable to open illustration. ID=-50

Hi, The topic on how to (maybe) fix this problem seems to be closed to replies so I'm starting a new thread. I have had the error Unable to open illustration. ID=-50 on a series of files which were, due to my diligent (paranoid?) method of working, several stage-by stage variants and incremental editions of a very large, very IMPORTANT file I was creating for the kind of client you don't give excuses to. The files, almost in their entirety, were unopenable and reporting the "Unable to open illustration. ID=-50" error. I discovered the error after I re-booted, having previously received a message telling me to re-install my tablet drivers, after which my machine ran very erratically. When I went to open the files, I was given a rude shock as file after file, version after version gave me the same error and refused to open... Oh, except versions 1 through 4. I was on version 28 at the time...<argh! Hulk smash!> Fearing imminent death at the hands of a client, I figured out a workaround. It may not work for all of you, but please do try it. It may just save your hide from something you didn't cause in the first place. Hint: Adobe!! The first thing I did was to go and buy icecream: The industrial strength, full fat kind that'll send me to an early grave. I needed the support only empty calories could bring. :) Now onto the tech stuff: Back up everything first. Don't open the files, just copy them somewhere safe. Now, I selected the most recent version of my file and opened it by doing the following: Open Flash 8 (I don't know if this works in other versions, but this was the one I had on hand) Make a new document Click on the File menu Select the 'import to stage' function If a dialogue box appears reading "This file appears to be part of a sequence of images. Do you want to import all of the images in the sequence?" click 'Yes' In the dialogue box that should appear next, click the following radio buttons in order and nothing more: Convert pages to Scenes Convert layers to Layers Which pages to import: All Include invisible layers Maintain Text Blocks OK The file should import as vector graphics but everything will probably be expanded. You may lose a few shapes. I did, but the vast majority was still there. I experienced some cropping though. This is not a perfect fix, but it should give you more to work with than nothing at all. If lots of things seem to be missing, look at the Flash timeline and make sure all the layers are visible. I freaked out and invented all new words to explain my situation before I realised half my layers were turned off. ;) Now, I exported the image from Flash as an .ai by clicking File>Export>Export Image. I chose Adobe Illustrator 88 as the version, but play around with the version settings, you may get a better result, you may not. Open the image in Illustrator Zoom out to the max, as the image may appear off the canvas. You'll probably have lost your layers. A pain, but at least the graphics are available. You may be able to work around this by exporting layer by layer from Flash or by doing something cool that I didn't think of at 1.30 in the morning. :) In Illustrator, you can't move your graphics from off the canvas to back on the artboard, as Illustrator gives a "Can't move the objects. The requested transformation would make some objects fall completely off the drawing area" error. Instead, select all (Ctrl+A) and cut the objects (ctrl+x) Make a new document Paste the objects in the new document (Ctrl+v) If you're like me, you'll have a fair few mistakes to fix, and your brushes library will have gone, along with your existing brushes having been expanded. It does however seem to keep paths, so you could re-instate the brushes if you want to by loading an external brush library and putting everything back by hand. My hat's off to you if you want to try that. :) Bugs: I have had errors where the image has shown up in C

...oh, there's a word limit? Okay, that explains why the last half of my thread was cut off...;)
Here's the rest:
Bugs:
I have had errors where the image has shown up in CMYK whereas before it was RGB. I found this happened when I exported out of Flash using Illustrator 6.0 as my version. I solved this by exporting as 88. I also got more objects that way. May be coincidence, who knows.
That's it!
SAVE AS!!
I got paranoid and saved about 4 individual copies before I dared close and re-open to test the tenacity of the file. It seems okay...so far. You'll hear me screaming from the 4 corners of the globe if it's not.
I agree with the forums that using a Wacom or similar tablet coupled with brushes, the scissor tool and even the expansion of brushes was possibly to blame for this disaster.
So...
I save often, back up regularly (not that it really matters since the error seems to be a dynamic fault that ruins the file on the fly..) and I haven't switched my computer off, nor closed Illustrator since I started again with using the aforementioned scissor, tablet combo, a necessary evil for me right now.
I'll close both the file and Illustrator when the job's been sent, approved and I can physically hold the printed version of my work in the client's magazine.
Better to be safe than sorry ;)
I sincerely hope this roundabout fix helps someone to at least ease the anxiety and understandable fury that this error causes. If not..well..you bought that icecream, right? ;)
Happy Illustrating!
L.

Unable to uninstall ATG 9.4 CRS from windows 7 - 64 bit

Hi,
I am trying to uninstall ATG9.4 CRS from Windows Add/Remove programs. But I am getting the below error in pop-up and unable to uninstall the software.
Win64 not supported
The author of the package you are installing did not include support for this platform.
Also I tried to uninstall from ATG9.4 CRS directory, still getting the same error.
There was a recommended settings option was shown to uninstall on click of the Uninstall from Add/Remove programs. But still getting the same error.
My OS details:
Windows 7 64 bit.
Java version - jdk1.6.0_45
Please help me in uninstalling this software.
Thanks

Hi,
you can try below work around, i recommend not to perform this directly on production, try this in dev machine first.
force uninstaller to use 32-bit jre:
1. copy jre to the system
2. run >"Uninstall.exe" LAX_VM <path_to_jre>
Thanks & Regards
Suman Vasireddy
Please mark any update as "Correct Answer" or "Helpful Answer" if that update helps/answers your question, so that others can identify the Correct/helpful update between many updates.

Unable to UNINSTALL "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS on HP-8730w

i am unable to UNINSTALL the "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS installed on HP Notebook 8730w Mobile Workstation.
If i click the uninstall button using the original printer driver CD, nothing happens; no error messages either.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Illustrator CS5 Error on Windows 7 64 bit, Uninstalled Illustrator CS5, Tried Re-Installing Illustrator CS5 on same pc new error

Hi,
I have been using the Adobe Creative Suite CS5 for a few years and haven't had a problem.
Recently, illustrator just would not open would get to initializing illustrator.exe and stay there. I tried uninstalling illustrator in the hopes it would fix it with a reinstall.
I got the download file and when I tried to open in to reinstall, I get this error "The file archive part of Adobe Illustrator CS5 is missing. You need all parts in the same folder in order to extract Adobe Illustrator CS5. Please download all parts." I then tried to download the whole Creative Suite and same error message occurred. I am not sure what to do or if I should just uninstall the whole creative suite and start fresh (would rather not because I don't want to lose my preferences and presets).
I am on Windows 7 64bit.
If anyone could help that would be greatly appreciated.
Thanks,
Dave

Uninstalls do not affect user-defined prefs and other custom files, but of course it may be a good idea to back everything up. A reinstall may be the only way to fix this. The error occurs because something else has introduced a flaky entry in the installer database and it goes looking for some file from a source that no longer is available. run the cleaner tool and reinstall everything after you have secured your prefs.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Unable to uninstall Quicktime

I get the following error when I try to access the QuickTime settings in the control panel:
An exception occurred while trying to run "C:\Windows\system32\shell32.dll, Control_RunDLL "C:\Windows\system\QuickTime.cpl", QuickTime"
When I try to open iTunes, it fails and the "Send an error report to Microsoft?" box appears. I am unable to uninstall quicktime and re-download it. Any ideas?
Windows XP

Currently I am also unable to reinstall Quicktime as well, but here is what I can suggest:
1) Type "93976" into the support box and find the solution post by Apple and see if that helps.
2) I reccomend the Mircosoft Uninstaller Utility just as a tool to fix any nonresponsive programs (such as The Elder Scrolls IV: Oblivion on my computer- would not uninstall). This can be found in the solutions list titled: "Clean up iTunes installer files on the computer" at the bottom. Use it to uninstall the programs.
3) Call the Apple support line: 1-800-275-2273 (USA)
and talk with a professional and demand answers (do not accept "Go to an Apple store").
4) Look at other threads and look for solutions.
As I said at the top, I also cannot reinstall Quicktime, so this might be a program installation error, which hopefully will be fixed soon. Keep me posted if you get any results.

Unable to Uninstall Adobe Reader X 10.0.1

This issue error message states "The patch couldn't be opened...Verify the patch package exists and is accessable......Windows installer patch..."

I am also unable to uninstall Acrobat Reader X. I am taking this action because I cannot open any documents with X. I also keep getting this message or something close, cannot take action because there is another document already opened. But there isn't. That happened when I tried to uninstall Acrobat Reader X and go back to a more reliable version. What is going on with X?

Unable to uninstall adobe reader 8.16 on windows xp

I wanted to uninstal adobe reader 8 after finding I could use adobe reader 9, I uninstalled adobe reader and ended up having to restore my system after a server problem with the new software putting adobe 8 back. I tried to uninstall it again after switching off the machine for a while for the serer to recover, I still cant uninstall 8 even after installing adobe reader 9.

I tried on the day to navigate the adobe site on dial up, adobe should cater to people on a budget if they are going to service us with a free reader. Personally I would prefer another program to decode a pdf document that does just that - without all the other stuff I will never use. Today I found I may be able to uninstall adobe 8 by running kb404307, I couldn't even find a download page for the fix. Once again I got frustrated with my pc and adobe.
Russell
Date: Wed, 15 Jul 2009 04:40:07 -0600
From: [email protected]
To: [email protected]
Subject: unable to uninstall adobe reader 8.16 on windows xp
Post your question in the forum for Adobe Reader.
>

Unable to Uninstall Photoshop CS4 and Dreamweaver CS4

it's been a couple of days since i tried out Photoshop CS4 and Dreamweaver CS4 to see how they compare to the CS3 versions, it worked fine and all till suddenly it stopped working, so i been trying to uninstall/reinstall to get it working under the free trial limit i still have left (27 days as of this writing) it still will not work.
Sometimes i would install Photoshop/Dreamweaver and say an error occurred and some components were unable to install and would be unable to load the file even after doing what the instructions say...
Same goes for when i try to uninstall both Photoshop/Dreamweaver, i would try to uninstall and would still remain in my program files...
I am completely stumped on what to do, i can't even re-install photoshop/dreamweaver cs3 as well due to this...
I am running on Vista 32bit SP1 Pack on HP Pavilion, i want to completely get rid of CS4 versions and go back to my reliable CS3 again, any help please would be greatly appreciated.
Kantori

John... if you read what I said you would of caught that i did do it:
"did what was suggested, worked like a charm for the CS3 and Dreamweaver CS4 but although it did work on Photoshop CS4. it did something i was dumbfounded to see, it did something odd in which it took out the Uninstall/Change tab option for removing programs (I was viewing it to see if it uninstalled completely) also it brought out a bunch of programs that weren't in that section before and was unable to uninstall/remove them.
So i had to do a system restore point to go back and try again. After doing it two more times (ya two!) still doesn't work, i am 7 hours into trying to resolve this... sigh. "
At that time i said i had done it 2 times, 3 in total, i am on try #6 all with the same results with the exact after effects once i restart my PC.
Here's what it does to tell what goes on:
1) after installing microsoft's cleaner then opening up the cs4 cleaner under admin, it does its thing, it asks me if i wish to remove Flash Player 10 after choosing remove Photoshop CS4, now here i done both remove Flash Player and not remove it with the same results, losing the uninstall/change option on the control panel, which frustrates me.
2) After seeing that i try to install Photoshop CS4 again, once its done, i open it up, try to go to the trial option where as i stated previously says there's an error and can't open the trial page which would open up Photoshop completely but since it can't i cannot go beyond that window.
3) So ya... i try ONCE again to do it all over after restarting and SAMETHING! no uninstall/change option appearing and unable to open up Photoshop CS4 in which i resort to doing a system restore again and trying once more.
NOW, one would think that after the first 3 times it should be working properly, i mean I thought it would after removing both Photoshop CS3 and Dreamweaver CS4 it's bound to do the same for Photoshop CS4, but it doesn't completely create a "FREASH" install. It's like it still remembers what messed up functions it still had and what's up with it removing the uninstall/change option? that just bogles my mind.
i tried many things, re-downloading the trial from adobe, etc i never would of thought just one program could cost me so much wasted time just to get it working and it's a free trial nonetheless so excuse me John Joslin if your remark kind of bugs me, I need some assistance/advice on trying to correct this problem, not a
"It should have done!
Run it a few times. "
comment that's already common knowledge for me in what I have already been doing long before your post.

I am unable to uninstall google notifier after trying their suggestions. How do I do this successfully?

I have been unable to uninstall google notifier following their instructions for my MacBook Pro. Any ideas what else to do? There is no icon in applications. I have an icon in activity moniter but I cannot delete it.

new account are created without a password, so asking for it is normal.
see http://thunderbirdtweaks.blogspot.com.au/2011/07/pssswords.html
Compare the passwords Thunderbird has for the other accounts and see if using the same one is what you need to do.

Unable to uninstall rootsh

i have installed rootsh to do apt-get autoremove and i do that but now i want to uninstall rootsh and i can`t... says unable to uninstall rootsh, internal error, application manager closed... what do u think is the problem ? what to do?

Ironically you'll need rootsh to fix this!!
Try
apt-get clean
then try using app manager to remove it again..
That's the easiest thing to try first

Unable to uninstall Illustrator

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