Unable to uninstall iTunes missing iTunes.msi

path missing for itunes.msi. tried to uninstall and re-install but cannot successfully uninstall itunes. All files are still on computer except the main iTunes icon - apparently the msi file.

This type of msi problem can usually be fixed using the Microsoft Installer Clean Up utility.
Unfortunately the Microsoft Installer Cleanup utility has been with drawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Run the clean up utility and remove any reference you find to iTunes.
Then try installing again.

Similar Messages

  • Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  I have been unable to uninstall itunes

    Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  Problem is I have been unable to uninstall itunes, can't find the installation files .msi.  I'm using Windows XP. 
    Help!

    Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Unable to Uninstall Itunes due to not being able to find the folder

    I can't uninstall my Itunes from my laptop to install the new one and it is saying that they can't find the folder,is there anyway i can fix this?

    Start with the second box and the notes below it. If you cannot uninstall iTunes using the Programs and Features control panel, try the MS Installer Fixit, or simply tear down the installation folders as given.
    The section Install missing components should show how to break down the main iTunes installer into the component .msi files.
    tt2

  • Unable to uninstall itunes 8.0.2.20

    I am trying to upgrade to the latest version of itunes, but whenever i try, an error comes up. I have found that the same error occurs when i simply try to uninstall itunes from the control panel.
    Im wondering if this is an itunes problem that i can fix, or if there is something wrong with my computer that i need to take it in to someone.
    the error box that comes up when i try to uninstall reads:
    "The feature you are tying to use is on a network resource that is unavailable. click OK to try again, or enter an alternate path to a folder containing the installation package 'Itunes.msi' in the box below"
    at this point, I go through my computer and select the folder which contains a file called 'Itunes.msi' and it still will not uninstall Itunes.

    What happens if you double-click on that itunes.msi file? It should start the microsoft installer software and let you uninstall v8.

  • Unable to locate itunes.msi file

    I am trying to upgrade my iTunes to iTunes 10 and it keeps telling me it is unable to locate the iTunes.msi file. I read the previous posts but the windows installer cleanup utility tool is no longer available to download. I have tried to delete all aspects of iTunes and its programs, plus the recycle bin but it still won't work. Any ideas?

    I read the previous posts but the windows installer cleanup utility tool is no longer available to download.
    Yes, that's the main trouble with .msi errors nowadays. First we have to try to hunt down a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try reinstalling iTunes again. Does the install go through properly this time? If so, are you able to launch iTunes without the error message?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • I am unable to uninstall itunes due to missing itunes64.msi

    I can't upgrade or uninstall as it says I'm missing this file. I can't get the file from the download package, any ideas?

    "A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Unable to uninstall iTunes 7

    Hi !
    I had problems during the installation of iTunes 7, the installation stopped before the end. The pb is that iTunes is partially installed now, but doesn't appear in any uninstall programs (windows uninstaller or others). The main pb is that with this "partial version", I can't re-install ! I'm stuck with this unusable version, which make me unable to re-install iTunes ...
    How to totally delete iTunes, everything (even registery, etc) ?
    Thanks in advance,
    Bastien.

    OK I think I found it!
    See URL: http://www.daitengu.com/2007/03/23/howto-fix-the-missing-itunesmsi-problem-on-wi ndows/
    I installed, ran and removed Itunes and all Apple related stuff.
    And then installed itunes 7.5.
    This installer run for a little longer than normal, and it requested that the apple updater also be installed.
    PC froze from time to time, but it comes back.
    It has finished and now my i tunes works !Yeah

  • Unable to uninstall itunes so can update

    I've been trying to udate itunes kept getting error & Now trying to follow dirctions by apple forum to uninstall ad then re-install itunes. Now I can not uninstall the componet "Apple Software Update" & "Apple Mobile Device" when I try to uninstall I get the followig message: Error opening installation log file. Verify that the specified log file location exists and is writable. I get this message for both applications. Please help. I have been at this for 2 weeks!! I need to install itunes so I can download iphone so Verizon does not charge me $300 for not sending it back.  Thank you!  I have followed the step by step help forum and it did not work now this has happened.

    When I try to "repair" I get this: The feature you are trying to use is on a network resource that is unavailable. Click ok to try again, or enter an alternate path to the folder containing the installation package "Apple Software Update.msi" in the box
    Still making progress.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • I am unable to uninstall Itunes 9.1.79, nor install Itunes 10.2.2

    When I upgraded my computer, I installed what was supposed to be the 64 Bit version of Itunes. It said I needed to install the 64 Bit installer. Now it will neither run, uninstall, or let me install the same or the later version. Have tried deleting Itunes, uninstalling it, and nothing seems to work. Also uninstalled (successfully)  QuickTime.

    Good lord. Sorry Bob, I only just realised we've already talked about this over at the other thread. (I even thought here "oh, someone else called Bob" without realising it was the same Bob.)
    So it's the PC Mover thing we discussed over there (where PC Mover has jammed a 32-bit version of iTunes on the 64-bit system, and that can't uninstall itself from the 64-bit system). Do check in with the PCMover folks to see if they've got a better solution nowadays than a total revert of the migration, and then a remigration (this time without migrating across any of the 32-bit iTunes-and-associated-software-components).

  • I am unable to uninstall itunes (to install new version as well). It says I don't have sufficient access rights yet I am the Adminstrator. Anybody else with this problem? Is there a fix?

    I have had a problem updating iTunes on my PC using Windows 7. It will not allow me to uninstall the current version of iTunes (10.2.2). The first Windows Installer box says: "The system administrator has set policies to prevent this installation."
    Then a Programs and Features box comes up and says: "You do not have sufficent access to uninstal iTues. Please contact your system administrator."
    Well, I am the Administrator yet it won't let me do this uninstall. Any help would be appreciated.
    Thanks in advance.
    Dave

    Hmmmm. Nothing instantly springing out at me as looking wrong there.
    Let's try reregistering the Windows Installer service.
    First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
    At the command prompt:
    Type %windir%\system32\msiexec.exe /unregister and hit enter.
    Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
    Type %windir%\system32\msiexec.exe /regserver and hit enter.
    Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
    Restart the PC and try another iTunes install. Any better luck this time?

  • I am unable to uninstall iTunes because of this error in dialog box

    iTunes - Dialog Box
    "A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
    And I have no idea what to do or how to fix this.  Can anybody help please???

    "A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Error 1921, also unable to uninstall itunes??? Help Please!!

    I have a shuffle and itunes installed on my PC. I am trying to download the new software and keep getting the ERROR 1921, iPod service cannot be stopped. Verify that you have sufficient privileges to stop system services.
    I have deleted all iPod and Quicktime programs from my computer, but when I try to remove the itunes program I get that same error, service cannot be stopped.
    Please help!!

    I deleted all iPod, iTunes and QuickTime files. I did this by My Computer> Control Panel> Add/Remove Programs> highlight each program and click remove. If the computer asks you to restart, say no. Don't restat till all files are deleted. Then after I restarted I went to My Computer> Program Files> right click any IPod, iTunes, QuickTime files. Right click on Recycle Bin and click empty Recycle bin. then I restarted the computer and downloaded iTunes 7.0 again. This time it worked. I got this information from the support site, but it was difficult to find.

  • Problem uninstalling Itunes/Quicktime/Apple products from my computer?

    I have never had a problem with Itunes before, but recently, when trying to transfer newly downloaded songs from my Itunes, to my Ipod, the songs wouldn't sync. A message flashed up saying that I needed to re-install Itunes because Mobile Device Support was out of date.
    When I tried to re-install Itunes however, my computer didn't allow me to do so. Instead I was presented with a message saying that I was unable to uninstall Itunes because Windows Installer was not properly downloaded on my computer. However, this problem only occurs exclusively in relation to Apple products installed on my computer, as I am able to re-install other programs.
    I've tried every online solution offered and nothing works.No matter how hard I try, I can't re-install Itunes. Please help - I NEED MY MUSIC.

    Instead I was presented with a message saying that I was unable to uninstall Itunes because Windows Installer was not properly downloaded on my computer.
    What's the precise text of that message please, km?
    Do you have a 32-bit or 64-bit version of Windows 7?

  • Unable to update iTunes - missing iTunes64.msi

    Unable to update iTunes - each time I get error message: "The feature you are trying to use is on a network resource that is unavailable." It cannot find the installation package "iTunes64.msi". Have tried various methods found on Apple Support to no avail. I think it might be something to do with uninstalling old versions of itunes - I can't seem to do this either, even using the Microsoft Fix it programme. I do not use a network. I use an external HD to save music files but with this plugged in the problem persists. Any help would be much appreciated! It's driving me mad!!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
    tt2

  • Missing "itunes.msi", can't uninstall or reinstall to update

    I can't update to itunes10.5 because I am missing the "itunes.msi" file.  I am not able to uninstall nor re-install itunes.  Furthermore, I can't locate the file anywhere on my system.  How do I fix this?

    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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    iTunes Windows 10.3.1 (32 bit) (Windows 32-bit)
    Thats all I could find that close enough. Hope this helps.

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