Unable to uninstall Lightroom 2.4

I'm getting a new PC today so am trying to uninstall Lightroom 2.4 from my current PC using Windows XP Add/Remove Programs.  Each time I get a message indicating that "The feature you are trying to use is on a CD-ROM or other removable disk that is not available.  Insert the 'Adobe Photoshop Lightroom 2' disk and click OK."  Under "Use source" there is a dropdown with '1' selected, and '1' is the only option.
I inserted the installation CD, clicked 'Browse' on the above referenced window, and browsed to the CD.  It's looking for a file called 'Adobe_Lightroom.msi' on the disk, which doesn't exist.  Oddly if I run the setup program from the CD, thinking that maybe from there I could run an uninstall that would work, it is ALSO looking for an msi file in order to do an installation!!!  What gives?  Why is is so difficult to uninstall this product?

I believe the MSI file is created when you run the executable that is in the sub folder on the CD.  It is created on your hard drive.  But you don't have to uninstall before you install on your new computer.  Just download the 2.6 trial version and install it on your new computer.  When the trial screen displays, indicate that you want to buy.  In the next screen, just enter the serial number that is packaged with your CD.

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