Unable to uninstall Quicktime in Vista

I can't uninstall Quicktime from my computer. It is not there in 'uninstall a program' in control panel. My computer is running Windows Vista Home Premium. I did have Quicktime installed and now it's just weird cause it appears in the 'Program Files' folder in C drive and is there in the start menu but when I try to open Quicktime it doesn't work, even the uninstaller from the start menu doesn't work. I have only one user account on this notebook; hence it is the administrator account.

+It is not there in 'uninstall a program' in control panel.+
That's more traditionally an XP or 2000 issue (with Add/Remove programs). But the same procedure for uninstalling QuickTime under those circumstances should also work on Vista.
(I'm assuming here that you've got a 32-bit Vista.)
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC. (Run the Utility, find any QuickTime entries in the list of programs that appear in CleanUp, select the QuickTime entries, and then click “Remove”.)
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click Computer.
2. In Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.

Similar Messages

Unable to uninstall Quicktime

I get the following error when I try to access the QuickTime settings in the control panel:
An exception occurred while trying to run "C:\Windows\system32\shell32.dll, Control_RunDLL "C:\Windows\system\QuickTime.cpl", QuickTime"
When I try to open iTunes, it fails and the "Send an error report to Microsoft?" box appears. I am unable to uninstall quicktime and re-download it. Any ideas?
Windows XP

Currently I am also unable to reinstall Quicktime as well, but here is what I can suggest:
1) Type "93976" into the support box and find the solution post by Apple and see if that helps.
2) I reccomend the Mircosoft Uninstaller Utility just as a tool to fix any nonresponsive programs (such as The Elder Scrolls IV: Oblivion on my computer- would not uninstall). This can be found in the solutions list titled: "Clean up iTunes installer files on the computer" at the bottom. Use it to uninstall the programs.
3) Call the Apple support line: 1-800-275-2273 (USA)
and talk with a professional and demand answers (do not accept "Go to an Apple store").
4) Look at other threads and look for solutions.
As I said at the top, I also cannot reinstall Quicktime, so this might be a program installation error, which hopefully will be fixed soon. Keep me posted if you get any results.

Unable to uninstall QuickTime and Apple Software Update

HELP US
This is really screwed up. I got the notice to update to 10, ran the update, threw an error about looking for a file, quicktime.msi. Nowhere on my machine. I followed the troubleshooting tips. I am now unable to uninstall Quick Time, still looking for the quicktime.msi. Unable to uninstall the Apple Software Update, looks for applesoftware.msi. I spent 3 months moving my entire music directory to itunes, now I cannot update/add music to my wifes ipod, or my mother in laws ipod, both 8 gig and now I am not sure if I want to get the 32 gig ipod touch. When I try and download version 10, once again it looks for quicktime.msi, cannot find it, fails to install quicktime and of course itunes does noT install. Now what? anybody got a copy of the two .msi's?
Is there anyone out there from apple to help us?

Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any *Apple Software Update* and QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Also unable to uninstall quicktime - so Itunes new download will not work

I even tried deleting ITunes and now I can't even reinstall it because I get the error telling me that previous edition quicktime cannot be uninstalled. Now What???

Thanks! So I would need to manually upgrade to Snow Leopar
d, then 10.6.8 right? Because it is not showing as an option on Software Update. I purchase Snow Leopard and then take it from there?
And will memory be an issue? Here is what I currently have:
Intel Core 2 Duo
Memory 2 GB
L2 Cache 4 MB
Will I be ok with this?

Unable to update QuickTime, won't install update, can't uninstall - HELP!

Firefox (20.0.1) say need to update QuickTime. Properties show current version 7.6.4. Update button takes to download 7.7.3. It downloads ok, but will not install, says newer version already installed. Didn't find newer update than 7.7.3. Tried to uninstall QuickTime, says have more current version, need uninstall newer first. Tried Windows Vista help, looked through Community questions, still unable to find resolution. Supposed newer version not show in Programs, only updates can find are Windows. Not tech savvy enough to go further without guidance. If no fix available, suggestion for alternate program that does same job would be very welcome!

I ran the Microsoft Fix-It Tool located at http://support.microsoft.com/kb/2438651, as referenced by Dianne 13, and it worked PERFECTLY!
An update to QuickTime would not install on my PC; I kept getting a message that it "ecountered an error". I tried installing the update manually; I was told a newer version was already installed, and the installation could not be completed. QuickTime wouldn't even open; I got the same message about a newer version, so I tried running the uninstaller, both from the Start Menu shortcut and from within Control Panel - neither worked. The uninstaller told me it encountered an error & couldn't continue.
I ran the Microsoft Fix-It tool that Dianne 13 posted the link to, and it uninstalled QuickTime without any problem whatsoever, and the new version of QuickTime was able to then install.
<Edited By Host>

When I try to install (upgrade) to Quicktime 7, I get 'unable to uninstall older version, contact your technical support group'.

When I try to install (upgrade) to Quicktime 7, I get 'unable to uninstall older version, contact your technical support group'.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?

TS3772 what do i do when i try to uninstall quicktime it says unable to locate

i need to uninstall quicktime so i can reinstall it on my home computer windows xp but when i try it says unable to locate file....what do i do? please somebody help?

when i try it says unable to locate file
Doublechecking ... is that the QuickTime.msi file?

Completely uninstall Quicktime Pro 7 for Windows Vista Home Premium 32 bit

I am trying to uninstall my Quicktime Pro 7 registration, and to not ever see it again in control panel (classic view).
Unfortunately, there is a visible registrationcode shown for Quicktime Pro 7(somehow, it simply detected that I had Final Cut Pro installed at one point and automatically registered).
I cannot figure out how delete Quicktime Pro, via the control panel and registry, and make it go away. Please advise.

thanks ... I see now from your other post that you're probably getting either a "missing QuickTime.msi" message or being told that a "newer version of QuickTime" is installed when you try to go ahead and uninstall QuickTime after you're told about the Key?
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Unable to uninstall sql server 2012 from Windows 7(ultimate) 64-bit SP1 version.

I am trying to install sql sever 2012 on my m/c but it's giving me error after partial installation.
Now I have successfully installed Sql Server 2008 R2 on my machine but when I am trying to uninstall 2012 sql server from my machine its giving an error regarding unsupported OS. However as mentioned earlier I have Windows 2007 Ultimate SP1 (64-bit) installed
on my machine which is included in valid platform for sql server 2012. Also I installed visual studio 2013 on my machine but it existed with error SqlServer\LocalDB not installed.

Hi pritamk,
According to your error message, as other post, you can uninstall SQL Server from command line, inaddition, another workaround is that change the compatibility mode of setup.exe to Vista SP2, then run “Remove” option from the control panel. You can refer
to the following steps.
Browse to your SQL setup bootstrap folder, For SQL Server 2012, this is the path "C:\Program Files \Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\".
Go to Setup.exe file and right click on Setup.exe. Then go to properties and click on "Compatibility" tab. Under "Compatibility mode", click on Run this program in compatibility mode for "Windows Vista (Service Pack 2)". Then Click on "Apply" then "OK".
After that go to control panel -> Programs and Features -> and remove SQL Server 2012
There is similar issue about uninstalling SQL Server 2012 RC0 from control panel. You can review the following post.
https://connect.microsoft.com/SQLServer/feedback/details/707706/unable-to-uninstall-sql-server-2012-rc0-from-control-panel
Regards,
Sofiya Li
Sofiya Li
TechNet Community Support

HELP cannot install itunes, uninstall itunes or uninstall quicktime

Hello - Went to upgrade my orig ver of itunes ver 6.0 to the video version to grab some music videos, and that is when all went to ****.
Got an error message that itunes was unable to install to my PC. PC is p4 running winXP sp2/3.
Error code: -3
Went to uninstall itunes, and got another error message that itunes was unable to complete the task with NO error code.
Also went to uninstall quicktime, and apparently the uninstall is not on my computer. I reinstalled quicktime, which was successful, but after rebooting and then trying to uninstall quicktime again, i got same error message quicktime uninstall cannot be found, quicktime cannot be uninstalled.
I did manage to get itunes successfully uninstalled.
After reboot and clearing out temp files and cache then again rebooting, then attempting to reinstall itunes VER 6.0 just the plain version for windows, NOT the video version, i again got error message that itunes was unable to install on my PC.
PLEASE HELP.
i cannot seem to load in a successful ver of itunes to listen to music, nor uninstall/install quicktime.
FYI -
Quicktime will not work when opened through itunes and through start menu, but will work when opened in the program and actually clicking on the .exe button.
pls help! i just want regular ver of itunes without video now, just want to listen to music what i bought, thnx

YES it is a Windows 98 based software, since i was unable to find older ver of Quicktime, i used what i had.
Incidentally, i figured out that when i went to install the Video ver of itunes, the ver 6.0 did not completely uninstall, some files were somehow corrupted.
There is a round about fix located on the windows tech support section which deleted previous Windows installer programs that in turn deletes older versions of programs, you pick from a list that the program detects, and it will delete all older versions.
Here is the link, if you know anyone that needs it..
it fixed my PC, after using this program i was able to successfully install 1st- the standalone version of quicktime, then itunes without incident.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
bunny

Error 2738-can't uninstall Quicktime

I am getting this error when I try to uninstall Quicktime. I tried to update to latest version and received this error as well.
Until Quicktime is properly installed, I cannot install Itunes.
I tried installing Itunes with Quicktime and get the same error with the Quicktime install.
Message was edited by: Richard Lara

I had the 2738 error for both Quicktime and Itunes. The solution of running the command; regsvr32 vbscript.dll in the system32 folder did not work for me.
I'm running Vista 64 Bit Home Edition. After much trail and error this is what worked.
open Command Prompt using a right click "Run as Administrator".
cd to C:\windows\syswow64
type- regsvr32 vbscript.dll, then hit enter.
This is not an official solution but it worked for my 64 bit system.

Problems Uninstalling Quicktime

For some reason, my computer will not allow me to uninstall Quicktime. I've completed the standard uninstallation procedures. I've even tried accessing the file through the C:drive and deleting it under Program Files and I was still unsuccessful. I got the Error 0x80070091. And the Uninstaller Error# was 2330 It also said the directory was not empty. I have no idea what to do at this point... Could someone please help me?
Message was edited by: mailmanbubba87
Message was edited by: mailmanbubba87

+And the Uninstaller Error# was 2330 It also said the directory was not empty.+
A 2330 on XP typically indicates file or folder damage on a PC. So, let's see if that holds true for Vista as well.
Go "Start > Computer". Right-click on "Local Disk C:" and select "properties". Click the "Tools" tab.
Click the "Check now" button in the "Error correction" section.
Does that find/repair any damage?
If so, are you able to delete that directory and complete a QuickTime uninstall?

Unable to Uninstall Photoshop CS4 and Dreamweaver CS4

it's been a couple of days since i tried out Photoshop CS4 and Dreamweaver CS4 to see how they compare to the CS3 versions, it worked fine and all till suddenly it stopped working, so i been trying to uninstall/reinstall to get it working under the free trial limit i still have left (27 days as of this writing) it still will not work.
Sometimes i would install Photoshop/Dreamweaver and say an error occurred and some components were unable to install and would be unable to load the file even after doing what the instructions say...
Same goes for when i try to uninstall both Photoshop/Dreamweaver, i would try to uninstall and would still remain in my program files...
I am completely stumped on what to do, i can't even re-install photoshop/dreamweaver cs3 as well due to this...
I am running on Vista 32bit SP1 Pack on HP Pavilion, i want to completely get rid of CS4 versions and go back to my reliable CS3 again, any help please would be greatly appreciated.
Kantori

John... if you read what I said you would of caught that i did do it:
"did what was suggested, worked like a charm for the CS3 and Dreamweaver CS4 but although it did work on Photoshop CS4. it did something i was dumbfounded to see, it did something odd in which it took out the Uninstall/Change tab option for removing programs (I was viewing it to see if it uninstalled completely) also it brought out a bunch of programs that weren't in that section before and was unable to uninstall/remove them.
So i had to do a system restore point to go back and try again. After doing it two more times (ya two!) still doesn't work, i am 7 hours into trying to resolve this... sigh. "
At that time i said i had done it 2 times, 3 in total, i am on try #6 all with the same results with the exact after effects once i restart my PC.
Here's what it does to tell what goes on:
1) after installing microsoft's cleaner then opening up the cs4 cleaner under admin, it does its thing, it asks me if i wish to remove Flash Player 10 after choosing remove Photoshop CS4, now here i done both remove Flash Player and not remove it with the same results, losing the uninstall/change option on the control panel, which frustrates me.
2) After seeing that i try to install Photoshop CS4 again, once its done, i open it up, try to go to the trial option where as i stated previously says there's an error and can't open the trial page which would open up Photoshop completely but since it can't i cannot go beyond that window.
3) So ya... i try ONCE again to do it all over after restarting and SAMETHING! no uninstall/change option appearing and unable to open up Photoshop CS4 in which i resort to doing a system restore again and trying once more.
NOW, one would think that after the first 3 times it should be working properly, i mean I thought it would after removing both Photoshop CS3 and Dreamweaver CS4 it's bound to do the same for Photoshop CS4, but it doesn't completely create a "FREASH" install. It's like it still remembers what messed up functions it still had and what's up with it removing the uninstall/change option? that just bogles my mind.
i tried many things, re-downloading the trial from adobe, etc i never would of thought just one program could cost me so much wasted time just to get it working and it's a free trial nonetheless so excuse me John Joslin if your remark kind of bugs me, I need some assistance/advice on trying to correct this problem, not a
"It should have done!
Run it a few times. "
comment that's already common knowledge for me in what I have already been doing long before your post.

I am unable to get quicktime to work in IE10

I am unable to get quicktime to work in IE10 each time it just redirects me to the quicktime download, I've uninstalled and reinstalled quicktime, I've done a reset on IE, tried unchecking ActiveX filtering...Any other ideas?

I'm working my way through Dreamweaver CC Classroom in a Book. The template in the exercise I'm trying to complete has sections that you can edit and those that you cannot. The links involved are to buttons in the non-editable sections. Since they're non-editable, you can't employ Property Inspector to alter content in those sections. I surmise that the through the Assets Panel approach is supposed to give you the capacity to add hyperlinks to those sections. Double clicking the template does not give you access to those non-editable sections. I've tried that along with a number of other circumventing the Assets Panel approaches. I've dug up a verson of the template from an earlier exercise that doesn't have any non-editable sections and the Property Inspector works fine. With some fumbling aboutI 'm sure I could go right to the code as well.
Ultimately, I don't think I'll have any difficulty with my project working around the Assets Panel. The deal is... it's supposed to work... and it doesn't. And being blown off by support really ticks me off. I'm sure yoou understand.
Thanks for your time and effort on my behaf. Being a really stubborn son of a *****... I'll probably keep after this until I get an answer... whether I ever need to use the Assets Panel or not.
Thanks again.

Can't uninstall quicktime b/c of network location?

I've recently repeatedly tried to update to the new quicktime/itunes software, but am unable to install it. It will let me download the updates, but not install them, either thru the update that automatically comes thru or when I try to do it manually. I figured if I could uninstall quicktime and itunes it will let me, but I can uninstall everything (itunes, bonjour, etc) except for quicktime. It starts, then tells me that it could not access the network location. Any help anyone can provide would be great, thanks!

Anyone?

Unable to uninstall Quicktime in Vista

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