Unable to uninstall Trial verion of Indesign CC

Adobe CC indesign trial expired. unable to install licensed version with licensed Creative cloud account.. Install run through successfully however the expired message re-appears.

Uninstall... run the Cleaner... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

Unable to use trial version of inDesign

I just signed up to use the trial version of inDesign, with a new adobe id. It tells me i'm maxed out on the subscription and to use another id. This is a new id, i sign in and it asks for a serial number which i don't have. It tells me i'm on 2 other computers but it's a new id so i'm not sure why it thinks that way.
I'm so frustrated, i've chatted 2x with customer service, one of the told me he had no clue and come back later. The other one said, just purchase the sub. This really defeats the purpose of a trial, since i've never used inDesign and wanted to see if it would be easy to use. I'm also now scared to pay a 1 month fee to try and spend 3 days trying to log in. I've looked in the forums for help, used downloaded cleaner and uninstalled. I was excited about playing with the CS on the cloud, but know i'm just frustrated. Wouldn't a 30 day comp sub solve the problem, which if it works i would commit for the year, i suggested it to the CS chat, and no answer.....
HELP?

The 30 day trial of InDesign CS6 should only correspond to InDesign seeing that you've already had it installed on your computer and have used it for 30 days already, not the Adobe ID you're installing it with. Is it possible that you've already tried it a year ago when it was originally released?

How to uninstall trial version of InDesign CS4

I need to reinstall my CS3 suite, but installation process
asks for InDesign CS 4 which I supposedly "uninstalled" already.
Some traces I guess remain - how to do the complete Uninstall?
Thanks!

If you tried to uninstall the trial by dragging it to the Trash, that's not the right way.
There should be an uninstaller in this location: Applications > Utilities > Adobe Installers. The installers/uninstallers are in that folder.

Have Creative Cloud - Cannot get off the trial versions of InDesign and Photoshop

Windows 8
64-bit operating system, x64-bit based processor
Downloaded and installed trial version of InDesign CS6 (three days left on trial)
Purchased Creative Cloud two days ago
Downloaded and installed Photoshop CS6 (loads as a trial version)
When clicking on Registration number, get error message “not connected to Internet”
Live chat instructed to uninstall both InDesign and Photoshop and download again.
Cancelled Cloud
Next day phone rep spent ½ hour trying to get it to work. Said it would all work and helped me re-purchase Cloud – received email confirmation.
Phone rep passed me on to someone who was supposed to give me a registration number. Spent another ½ hour doing the exact same thing. Was told there are no registration numbers in Cloud. Wanted to pass me off to another support department – I declined.
Received email today:
“Your Creative Cloud membership will be transitioned to a Free membership at the end of the next billing period. This means you will lose access to many of the apps and services included with a Paid Creative Cloud membership.
In addition, since Free membership offers only 2GB of storage, you may need to remove files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files on Creative Cloud for more than 90 days, you may lose access to some or all of your files. If you decide you want to return to a Paid membership, update your payment information and desired plan on the account management page.
If you need help or have any questions, contact Customer Support.
Thanks and enjoy,
The Adobe Creative Cloud Team”
Help!!!!!!!!!!! I can’t take this any longer. I need to get both InDesign and Photoshop off of the trial versions. Adobe Applications Manager doesn’t recognize the Internet connection even though I’m on the Internet. What is going on?

It's working now! Someone, somewhere, read my post. Whoever you are - THANK YOU!!!!!!!!!!!

How do I reinstall the trial version of Indesign

I just downloaded the trial version of Indesign.
While using the programme, Indesign quitted several times after a few minutes. Therefore, I uninstalled the programme assuming I could reinstall it again.
However, when I try to download the trial version again, there is no option for clicking download. In the download centre it says that Indesign is up-to-date.
What can I do in order to download the trial version again?
Thanks.

Hi Birthe,
Please follow the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks!
Ankit

Unable to Uninstall Photoshop CS4 and Dreamweaver CS4

it's been a couple of days since i tried out Photoshop CS4 and Dreamweaver CS4 to see how they compare to the CS3 versions, it worked fine and all till suddenly it stopped working, so i been trying to uninstall/reinstall to get it working under the free trial limit i still have left (27 days as of this writing) it still will not work.
Sometimes i would install Photoshop/Dreamweaver and say an error occurred and some components were unable to install and would be unable to load the file even after doing what the instructions say...
Same goes for when i try to uninstall both Photoshop/Dreamweaver, i would try to uninstall and would still remain in my program files...
I am completely stumped on what to do, i can't even re-install photoshop/dreamweaver cs3 as well due to this...
I am running on Vista 32bit SP1 Pack on HP Pavilion, i want to completely get rid of CS4 versions and go back to my reliable CS3 again, any help please would be greatly appreciated.
Kantori

John... if you read what I said you would of caught that i did do it:
"did what was suggested, worked like a charm for the CS3 and Dreamweaver CS4 but although it did work on Photoshop CS4. it did something i was dumbfounded to see, it did something odd in which it took out the Uninstall/Change tab option for removing programs (I was viewing it to see if it uninstalled completely) also it brought out a bunch of programs that weren't in that section before and was unable to uninstall/remove them.
So i had to do a system restore point to go back and try again. After doing it two more times (ya two!) still doesn't work, i am 7 hours into trying to resolve this... sigh. "
At that time i said i had done it 2 times, 3 in total, i am on try #6 all with the same results with the exact after effects once i restart my PC.
Here's what it does to tell what goes on:
1) after installing microsoft's cleaner then opening up the cs4 cleaner under admin, it does its thing, it asks me if i wish to remove Flash Player 10 after choosing remove Photoshop CS4, now here i done both remove Flash Player and not remove it with the same results, losing the uninstall/change option on the control panel, which frustrates me.
2) After seeing that i try to install Photoshop CS4 again, once its done, i open it up, try to go to the trial option where as i stated previously says there's an error and can't open the trial page which would open up Photoshop completely but since it can't i cannot go beyond that window.
3) So ya... i try ONCE again to do it all over after restarting and SAMETHING! no uninstall/change option appearing and unable to open up Photoshop CS4 in which i resort to doing a system restore again and trying once more.
NOW, one would think that after the first 3 times it should be working properly, i mean I thought it would after removing both Photoshop CS3 and Dreamweaver CS4 it's bound to do the same for Photoshop CS4, but it doesn't completely create a "FREASH" install. It's like it still remembers what messed up functions it still had and what's up with it removing the uninstall/change option? that just bogles my mind.
i tried many things, re-downloading the trial from adobe, etc i never would of thought just one program could cost me so much wasted time just to get it working and it's a free trial nonetheless so excuse me John Joslin if your remark kind of bugs me, I need some assistance/advice on trying to correct this problem, not a
"It should have done!
Run it a few times. "
comment that's already common knowledge for me in what I have already been doing long before your post.

Unable to uninstall Download Accelerator Plus

hi.
i installed download accelerator plus in an effort to boost download speeds, now since the trial period is over, i am unable to uninstall.
i did not use their recommended method of using "uninstall.app", i merely used AppZapper.app to zap it away, and emptied my recycle bin.
now, even after reinstalling DAP, which detects smartly that the trial period is already over, i am unable to open the "uninstall.app" program
please help me (i'll award helpful or solved feedback), as i am currently unable to download normally.
this has affected my firefox.app as well.
thanks in advance.

it seems like im not the only one complaining either!
http://www.versiontracker.com/dyn/moreinfo/macosx/23451&mode=feedback

Unable to uninstall portal

HI experts,
My license of Netweaver trial version of portal is over so now i am trying to uninstall the portal but while uninstalling , i am getting the following error.
ERROR 2009-12-22 01:59:08
FJS-00003 TypeError: this._name has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 5111: ???)
ERROR 2009-12-22 01:59:08
FCO-00011 The step collect with step key |NW_Uninstall|ind|ind|ind|ind|0|0|NW_GetSidMaybeProfiles|ind|ind|ind|ind|1|0|NW_readProfileDir|ind|ind|ind|ind|0|0|collect was executed with status ERROR .
Can you please suggest me how to uninstall the portal.Also i have NSP installed on my machine.
Also point to be noted is that wen i installed my portal i have changed the line 23234 of control.xml to
this._name = "localhost";
Please advise.

FJS-00003 TypeError: this._name has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 5111: ???)
I think you may need to change this._name in uninstall script at gievn line as given in uninstall script.Its finding conflict in script & thats the reason its unable to uninstall.
Thanks..
Mohit

How uninstall trial version and delete Adobe account?

I create account on Adobe website to download trial version of Photoshop, and I also try trial verions other programs. But now I don't needed it now. So, how I should uninstall these programs and what do with creative cloud? And how deleet Adobe account. I want delet everythink what I download. Please for help. Joan

Hi
If you want to remove CC from Mac, you can find uninstallers in Applications/Utilties/Adobe Installers. On Windows use Control Panel -> Programs.
What about deleting Adobe ID - you can't delete it. All you can do is to try contact Adobe Support.

Uninstall trial lightroom 5

I am unable to uninstall the trial for lightroom 5. I purchased Lightroom at a local store and I can't move forward because the redemption code is showing incorrect.
I went to finder/utilities and i can not located adobe uninstall.

There is no Uninstaller. Here are the manual instructions.
http://helpx.adobe.com/lightroom/kb/manually-remove-lightroom.html

HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!

Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled

Unable to uninstall sql server 2012 from Windows 7(ultimate) 64-bit SP1 version.

I am trying to install sql sever 2012 on my m/c but it's giving me error after partial installation.
Now I have successfully installed Sql Server 2008 R2 on my machine but when I am trying to uninstall 2012 sql server from my machine its giving an error regarding unsupported OS. However as mentioned earlier I have Windows 2007 Ultimate SP1 (64-bit) installed
on my machine which is included in valid platform for sql server 2012. Also I installed visual studio 2013 on my machine but it existed with error SqlServer\LocalDB not installed.

Hi pritamk,
According to your error message, as other post, you can uninstall SQL Server from command line, inaddition, another workaround is that change the compatibility mode of setup.exe to Vista SP2, then run “Remove” option from the control panel. You can refer
to the following steps.
Browse to your SQL setup bootstrap folder, For SQL Server 2012, this is the path "C:\Program Files \Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\".
Go to Setup.exe file and right click on Setup.exe. Then go to properties and click on "Compatibility" tab. Under "Compatibility mode", click on Run this program in compatibility mode for "Windows Vista (Service Pack 2)". Then Click on "Apply" then "OK".
After that go to control panel -> Programs and Features -> and remove SQL Server 2012
There is similar issue about uninstalling SQL Server 2012 RC0 from control panel. You can review the following post.
https://connect.microsoft.com/SQLServer/feedback/details/707706/unable-to-uninstall-sql-server-2012-rc0-from-control-panel
Regards,
Sofiya Li
Sofiya Li
TechNet Community Support

I am currently running a trial version of indesign. i am trying to make a cd booklet. when i open a new document and try to find 'compact disc' in the document presets, it isn't there. all i have for options are 'default and custom'. is it possible to ope

i am currently running a trial version of indesign. i am trying to make a cd booklet. when i open a new document and try to find 'compact disc' in the document presets, it isn't there. all i have for options are 'default and custom'. is it possible to open the 'compact disc' preset from a trial version?

Are you sure, Eugene? I have this option:

Unable to uninstall ATG 9.4 CRS from windows 7 - 64 bit

Hi,
I am trying to uninstall ATG9.4 CRS from Windows Add/Remove programs. But I am getting the below error in pop-up and unable to uninstall the software.
Win64 not supported
The author of the package you are installing did not include support for this platform.
Also I tried to uninstall from ATG9.4 CRS directory, still getting the same error.
There was a recommended settings option was shown to uninstall on click of the Uninstall from Add/Remove programs. But still getting the same error.
My OS details:
Windows 7 64 bit.
Java version - jdk1.6.0_45
Please help me in uninstalling this software.
Thanks

Hi,
you can try below work around, i recommend not to perform this directly on production, try this in dev machine first.
force uninstaller to use 32-bit jre:
1. copy jre to the system
2. run >"Uninstall.exe" LAX_VM <path_to_jre>
Thanks & Regards
Suman Vasireddy
Please mark any update as "Correct Answer" or "Helpful Answer" if that update helps/answers your question, so that others can identify the Correct/helpful update between many updates.

Unable to UNINSTALL "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS on HP-8730w

i am unable to UNINSTALL the "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS installed on HP Notebook 8730w Mobile Workstation.
If i click the uninstall button using the original printer driver CD, nothing happens; no error messages either.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Unable to uninstall Trial verion of Indesign CC

Similar Messages

Maybe you are looking for