Unable to uninstall Windows 7 on Java XP

I am trying to uninstall Java 7 Update 6 on Windows XP and I get a message about the feature I am trying to use is on a network resource that is unavailable after a new install of XP from the MSDN Platinum download service. How is a consumer supposed to deal with this. Reinstall Windows, File a technical support call with MSFT. There is no help with this exact error message on the Oracle web sites, why? Everytime there is an error with a MSFT product you can find something from the source MSFT. If you do a search with google there is no presence from Oracle.
https://www.google.com/search?q=click+ok+to+try+again+or+enter+an+alternate+path+to+a+folder+containing+the+installation+package+java
Your uninstall path only deals with happy path.
Given today's economic conditions is it really expected that windows users stop using XP and upgrade because these type of issues are not going to be resolved. The error message that comes up should contain pointers to what a user should do next instead of the outdated and cavalier process of saying error, go figure it out for consumer desktops.
Hoping you make it better and address the numerous places with the install process where consumers could be guided and assisted with resolution of the issue. This forum doesn't allow image uploads, I had no idea disk drives cost so much money and that it was so hard for IT to check for viruses with uploaded images.

How does this page help with the issue of the installer missing files. Is a consumer supposed to trust some thrid party website to get the file removed?
http://www.java.com/en/download/uninstall.jsp
Please consider updating this page with more technical and real world issues. Consumer desktops are messy and things break.

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Unable to uninstall ATG 9.4 CRS from windows 7 - 64 bit

Hi,
I am trying to uninstall ATG9.4 CRS from Windows Add/Remove programs. But I am getting the below error in pop-up and unable to uninstall the software.
Win64 not supported
The author of the package you are installing did not include support for this platform.
Also I tried to uninstall from ATG9.4 CRS directory, still getting the same error.
There was a recommended settings option was shown to uninstall on click of the Uninstall from Add/Remove programs. But still getting the same error.
My OS details:
Windows 7 64 bit.
Java version - jdk1.6.0_45
Please help me in uninstalling this software.
Thanks

Hi,
you can try below work around, i recommend not to perform this directly on production, try this in dev machine first.
force uninstaller to use 32-bit jre:
1. copy jre to the system
2. run >"Uninstall.exe" LAX_VM <path_to_jre>
Thanks & Regards
Suman Vasireddy
Please mark any update as "Correct Answer" or "Helpful Answer" if that update helps/answers your question, so that others can identify the Correct/helpful update between many updates.

Unable to uninstall sql server 2012 from Windows 7(ultimate) 64-bit SP1 version.

I am trying to install sql sever 2012 on my m/c but it's giving me error after partial installation.
Now I have successfully installed Sql Server 2008 R2 on my machine but when I am trying to uninstall 2012 sql server from my machine its giving an error regarding unsupported OS. However as mentioned earlier I have Windows 2007 Ultimate SP1 (64-bit) installed
on my machine which is included in valid platform for sql server 2012. Also I installed visual studio 2013 on my machine but it existed with error SqlServer\LocalDB not installed.

Hi pritamk,
According to your error message, as other post, you can uninstall SQL Server from command line, inaddition, another workaround is that change the compatibility mode of setup.exe to Vista SP2, then run “Remove” option from the control panel. You can refer
to the following steps.
Browse to your SQL setup bootstrap folder, For SQL Server 2012, this is the path "C:\Program Files \Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\".
Go to Setup.exe file and right click on Setup.exe. Then go to properties and click on "Compatibility" tab. Under "Compatibility mode", click on Run this program in compatibility mode for "Windows Vista (Service Pack 2)". Then Click on "Apply" then "OK".
After that go to control panel -> Programs and Features -> and remove SQL Server 2012
There is similar issue about uninstalling SQL Server 2012 RC0 from control panel. You can review the following post.
https://connect.microsoft.com/SQLServer/feedback/details/707706/unable-to-uninstall-sql-server-2012-rc0-from-control-panel
Regards,
Sofiya Li
Sofiya Li
TechNet Community Support

Unable to uninstall adobe reader 8.16 on windows xp

I wanted to uninstal adobe reader 8 after finding I could use adobe reader 9, I uninstalled adobe reader and ended up having to restore my system after a server problem with the new software putting adobe 8 back. I tried to uninstall it again after switching off the machine for a while for the serer to recover, I still cant uninstall 8 even after installing adobe reader 9.

I tried on the day to navigate the adobe site on dial up, adobe should cater to people on a budget if they are going to service us with a free reader. Personally I would prefer another program to decode a pdf document that does just that - without all the other stuff I will never use. Today I found I may be able to uninstall adobe 8 by running kb404307, I couldn't even find a download page for the fix. Once again I got frustrated with my pc and adobe.
Russell
Date: Wed, 15 Jul 2009 04:40:07 -0600
From: [email protected]
To: [email protected]
Subject: unable to uninstall adobe reader 8.16 on windows xp
Post your question in the forum for Adobe Reader.
>

Unable to uninstall Quicktime

I get the following error when I try to access the QuickTime settings in the control panel:
An exception occurred while trying to run "C:\Windows\system32\shell32.dll, Control_RunDLL "C:\Windows\system\QuickTime.cpl", QuickTime"
When I try to open iTunes, it fails and the "Send an error report to Microsoft?" box appears. I am unable to uninstall quicktime and re-download it. Any ideas?
Windows XP

Currently I am also unable to reinstall Quicktime as well, but here is what I can suggest:
1) Type "93976" into the support box and find the solution post by Apple and see if that helps.
2) I reccomend the Mircosoft Uninstaller Utility just as a tool to fix any nonresponsive programs (such as The Elder Scrolls IV: Oblivion on my computer- would not uninstall). This can be found in the solutions list titled: "Clean up iTunes installer files on the computer" at the bottom. Use it to uninstall the programs.
3) Call the Apple support line: 1-800-275-2273 (USA)
and talk with a professional and demand answers (do not accept "Go to an Apple store").
4) Look at other threads and look for solutions.
As I said at the top, I also cannot reinstall Quicktime, so this might be a program installation error, which hopefully will be fixed soon. Keep me posted if you get any results.

Unable to Uninstall Adobe Reader X 10.0.1

This issue error message states "The patch couldn't be opened...Verify the patch package exists and is accessable......Windows installer patch..."

I am also unable to uninstall Acrobat Reader X. I am taking this action because I cannot open any documents with X. I also keep getting this message or something close, cannot take action because there is another document already opened. But there isn't. That happened when I tried to uninstall Acrobat Reader X and go back to a more reliable version. What is going on with X?

Unable to Uninstall Photoshop CS4 and Dreamweaver CS4

it's been a couple of days since i tried out Photoshop CS4 and Dreamweaver CS4 to see how they compare to the CS3 versions, it worked fine and all till suddenly it stopped working, so i been trying to uninstall/reinstall to get it working under the free trial limit i still have left (27 days as of this writing) it still will not work.
Sometimes i would install Photoshop/Dreamweaver and say an error occurred and some components were unable to install and would be unable to load the file even after doing what the instructions say...
Same goes for when i try to uninstall both Photoshop/Dreamweaver, i would try to uninstall and would still remain in my program files...
I am completely stumped on what to do, i can't even re-install photoshop/dreamweaver cs3 as well due to this...
I am running on Vista 32bit SP1 Pack on HP Pavilion, i want to completely get rid of CS4 versions and go back to my reliable CS3 again, any help please would be greatly appreciated.
Kantori

John... if you read what I said you would of caught that i did do it:
"did what was suggested, worked like a charm for the CS3 and Dreamweaver CS4 but although it did work on Photoshop CS4. it did something i was dumbfounded to see, it did something odd in which it took out the Uninstall/Change tab option for removing programs (I was viewing it to see if it uninstalled completely) also it brought out a bunch of programs that weren't in that section before and was unable to uninstall/remove them.
So i had to do a system restore point to go back and try again. After doing it two more times (ya two!) still doesn't work, i am 7 hours into trying to resolve this... sigh. "
At that time i said i had done it 2 times, 3 in total, i am on try #6 all with the same results with the exact after effects once i restart my PC.
Here's what it does to tell what goes on:
1) after installing microsoft's cleaner then opening up the cs4 cleaner under admin, it does its thing, it asks me if i wish to remove Flash Player 10 after choosing remove Photoshop CS4, now here i done both remove Flash Player and not remove it with the same results, losing the uninstall/change option on the control panel, which frustrates me.
2) After seeing that i try to install Photoshop CS4 again, once its done, i open it up, try to go to the trial option where as i stated previously says there's an error and can't open the trial page which would open up Photoshop completely but since it can't i cannot go beyond that window.
3) So ya... i try ONCE again to do it all over after restarting and SAMETHING! no uninstall/change option appearing and unable to open up Photoshop CS4 in which i resort to doing a system restore again and trying once more.
NOW, one would think that after the first 3 times it should be working properly, i mean I thought it would after removing both Photoshop CS3 and Dreamweaver CS4 it's bound to do the same for Photoshop CS4, but it doesn't completely create a "FREASH" install. It's like it still remembers what messed up functions it still had and what's up with it removing the uninstall/change option? that just bogles my mind.
i tried many things, re-downloading the trial from adobe, etc i never would of thought just one program could cost me so much wasted time just to get it working and it's a free trial nonetheless so excuse me John Joslin if your remark kind of bugs me, I need some assistance/advice on trying to correct this problem, not a
"It should have done!
Run it a few times. "
comment that's already common knowledge for me in what I have already been doing long before your post.

Unable to uninstall Adobe Reader 7.0 (SSSecurity.api PLUG-IN missing) what should i do?

Unable to uninstall Adobe Reader 7.0 (SSSecurity.api PLUG-IN missing) what should i do?
I want to install adobe Reader 8.0 and first I would like to uninstall my Adobe Reader 7.0, However, when I click on Unistall, it says PLUG-IN SSSecurity.api is missing, and it won't allow me to unintall.
I am using Windows XP
What is the problem there?
What should I do?
Please help

When I want to install 7.0 again. (I tried to do a override file)
The following message will appear, and it will stop me from instal
"This Patch Package could not be opened, verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package"

Unable to Uninstall any version of DTM (5.0.1 or 6.0)

Since my computer automatically downloaded and installed DTM 6.0, I have had nothing but problems. I was unable to get DTM 6 to recognize my BB Curve 8330, so decided to go back to version 5.0.1, which had been working flawlessly. Unfortunately, I have been unable to uninstall 6.0, and keep getting Error 1316.
I have looked up all the previous responses to this error, and followed the directions given - have done the clean uninstall as described in KB02206, even doing the "Additional Information" at the bottom of that article, without success. I still show both Blackberry Desktop Managers in the Programs list, but the Control Panel does not recognize them as programs, so I can't uninstall them. I even tried to reinstall version 5.0.1 despite this with no success - same error.
I am running Windows Vista, 64 bit with all the critical updates installed. I was using Trend Micro Internet Security initially, but recently switched to BitDefender. I have lots of hard drive space, and have 4 Gb Ram with a Dual core processor.
I really hope someone can help me with this. I'm getting more concerned by the day as I have no recent backup of my Life!
Thanks in advance
Linda
Solved!
Go to Solution.

Hey palmerbear,
Welcome to the BlackBerry Support Community Forums.
This will take a bit of time to resolve this issue, just to pre-warn you.
First we need to resolve the Error 1316, which is caused by the install-shield. Follow the instructions in KB04272, once you do this. Then follow the instructions in KB02206.
You may need to locate the Windows Installer cleanup utility to physically remove BlackBerry Desktop Software from Programs/Features. If you do a google search it is very easy to find.
I hope this information helps you out.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. I have been unable to uninstall itunes

Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!

Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Unable to uninstall QuickTime and Apple Software Update

HELP US
This is really screwed up. I got the notice to update to 10, ran the update, threw an error about looking for a file, quicktime.msi. Nowhere on my machine. I followed the troubleshooting tips. I am now unable to uninstall Quick Time, still looking for the quicktime.msi. Unable to uninstall the Apple Software Update, looks for applesoftware.msi. I spent 3 months moving my entire music directory to itunes, now I cannot update/add music to my wifes ipod, or my mother in laws ipod, both 8 gig and now I am not sure if I want to get the 32 gig ipod touch. When I try and download version 10, once again it looks for quicktime.msi, cannot find it, fails to install quicktime and of course itunes does noT install. Now what? anybody got a copy of the two .msi's?
Is there anyone out there from apple to help us?

Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any *Apple Software Update* and QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

NSU unable to uninstall

Running Windows Vista Ultimate edition, i am unable to uninstall nokia software updater.
when uninstalling, i am told that it cannot find "nokia software updater.msi" despite the fact that i can physically see the file and select it!
any ideas?

same prob for me, "nokia software updater.msi"...
/discussions/board/message?board.id=pcsuite&message.id=17659
still haven´t been able to uninstall...

Asked to reboot to complete install stuck, will not go away, can not use Firefox, can not uninstall, windows based

asked to reboot to complete install stuck, will not go away, can not use Firefox, can not uninstall, windows based
I chose to delay reboot
Rebooted later
When trying to use Firefox it ask for reboot
Stuck in a loop

I thought I would copy your other post ([/questions/887645] ) <br/>
|
Let me rephrase in question.
locking as a duplicate - https://support.mozilla.com/en-US/questions/88761 - please edit your original question instead of starting a new thread <br/>|<br/>
I installed Firefox 6.0.2 on a Windows Server 2003 box. This box is a terminal server with 9 users that are going to use Firefox. The other users are going to use IE. When asked to reboot now or later, I chose Later. After sometime I rebooted, the message "you need to reboot in order to complete the install" reappears. Over and over again. Can not uninstall (same message) Can not open Firefox (same message) Many reboots using various users, the same results.
Help!
|
The question appears to relate more to the OS than be a firefox problem, but as I have never used Windows Server 2003, I am unable to help.

When I try to install (upgrade) to Quicktime 7, I get 'unable to uninstall older version, contact your technical support group'.

When I try to install (upgrade) to Quicktime 7, I get 'unable to uninstall older version, contact your technical support group'.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?

HT1926 unable to uninstall previous itunes

I am unable to uninstall the previous version of itunes, I get a message that says it cannot find the itunes64msi file

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Unable to uninstall Windows 7 on Java XP

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