Unable to Unlock Files

We are implementing inCopy/inDesign at our publishing house, and have hit our first major snag. We can check documents out from our designers, in the assignment system, but when we try to check them back in, we are gettng a "can't unlock" error message. I can click through it and it goes away. I can reopen the file and see my changes, but my designer can't.
Any suggestions?

Those are server errors ... permissions aren't set up the way they need to be set up for the workflow. Everyone needs read/write access to the same directory on the server. As far as I know this is something that can be fixed by your IT department. (or your server software manual if you are the IT department ... heh)
AM

Similar Messages

  • Mysterious files being created in pages. Unable to unlock or delete them.

    Mysterious files being created in pages. Unable to unlock or delete.

    It turns out that you cannot update or delete a Syndication Map that is currently assigned to a Port in the Repository.  You must remove the map from the Port in the Repository and then you can change and/or delete them. 
    1) bring up the MDM Console
    2) Unload the repository
    3) drill into Admin ~ Port
    4) Remove or change the map associated to the port
    5) Load the repository
    6) Then you go into Syndicator and either Update the Map or Delete it
    It had nothing to do with security.
    Thank you for your help.

  • In iPhoto I get "unable to render file for export" when trying to export a file to an SD card?

    I have been trying to save jpg files to an SD card.  When I export from iPhoto is says "unable to render file for export".  It will let me export to the desktop.  Then when I try to copy or move to the SD card, it says the SD card does not have enought free space.  It's a 1 gig card and the files are under 100k.  I have tried different SD cards, formating the cards with the camera.  The card has 200 filles (57mb) when I started and wanted to add more.  I have ereased the card trying to see if that would help.  No go!  Any ideas?

    What is the filesystem on that card?
    i assume, you made sure that the little white lock mechanism at the side of the card is unlocked?
    Try, if you can set the "Ignore ownership on this volume" flag for the card in the "Get Info" panel for the card.

  • Unable to unlock folder via "Get Info uncheck Locked"

    Hi, a folder I am trying to remove (stored on the Time Machine hard drive) is for some reason locked, and, I am unable to unlock it by unchecking the Locked check box. It momentarily becomes unchecked, then, half a second later becomes checked/locked again. Any suggestions?
    Thanks
    (Also...quick question: is there a way to add a comments column to files viewed in iTunes, similar to the columns for date, musician, last played, etc....?)

    The folder is on the Time Machine hard drive, the physical drive within the TM Capsule; it is not within the Time Machine backup image.
    I'm using the hard drive of TM Capsule as an external drive accessible by all computers on a wireless network...is this okay??
    Sorry about the confusion. The TM Capsule hard drive has files and folders similar to the following:
    Photos
    Font Library
    computername1_001b6312312322.sparsebundle
    computername2_001b6312311231.sparsebundle
    computername3_001b63121232222.sparsebundle
    PersonalStuff
    SharedStuff
    z_erase
    Inside z_erase I placed the folders I would like to unlock and delete. I cannot move them to the Trash...they came from other folders like PersonalStuff or Photos, not TM sparsebundles.
    Thanks again, sorry about the mixup

  • HP encrypted drive :Unable to unlock media

    Hello,
    I have encountered a problem which caused me unable to access my laptop.
    When i start my pc yesterday, after key-in my password at WinMagic screen(which is the screen before Windows start), then a pop-up shows "Unable to unlock media, please re-try after the computer restart"
    So i did, but the outcome are the same with same pop-up message.
    I tried searching on google and found one relevant case saying that i will have to leave my lappy for 4 days, 2 for the drive itself to encrypt and 2 for itself to decrypt.
    Other case says that only HP recovery can help to restore my access yo Windows.
    I do not have recovery file and that i do not want to lose all my data, please advise me what to do to resolve this issue.
    Thanks so much.

    I logged a support ticket about this issue. This is what i got back after a couple of weeks. I never went thourgh the whole thing as the user i had the issue with just backed all there data up and we whiped the drive and reinstalled. But see the below. The username and password probably dont work anymore but you can atleast use the below to get hp to help out. Sorry i dont have the file anymore from that ftp either. There are alot of images that go with the below as well but i just copyed the text. Thank you for contacting HP Customer Care Centre.This e-mail is in reference to theWe appreciate your patience while troubleshooting and resolving the issue. Issue: Drive Encryption Issue Please try the below steps and download the tool from the below link:    FTP Access  :     ftp://temps2er:[email protected]     Drop Box Host:    h2.usa.hp.com  (15.201.164.55, Failover: 15.240.92.59)    Login:            temps2er    Password:         ma!PC3zp  (NOTE: CASE-sensitive)Its strongly recommended that the hard drive is backed up prior to repairing. This is an encrypted hard drive and will need to be backed up with a disk duplicator or drive dock, performing a sector by sector copy to another hard drive.Obtain the SDWmgRecovery.exe tool and SD WinPE ISO from Third Level support.Attach the encrypted drive as a secondary drive to a computer with Windows 7 (x64 bit) or Windows 8.X (x64 bit) that can boot to Windows.Once the drive is attached determine which driveletter is the encrypted drive and where the WinMagicSECURDOC.WMG file is located. Typically this is a hidden file and an OS file so check the file attributes to view and make a note of the path and the filenameWMG file.
    Figure 3. WMG FileRun SDWmgRecovery from a CMD prompt in Windows with no switches and note the message it reports. If the report indicates the WMG file is contiguous and linked correctly, then proceed to step 6. Otherwise proceed to step 5.
    Figure 4. WMG File contiguous and linked correctly message
    NOTE: If help is required for proper switch usage, refer to Figure 5.
    Figure 5. Switch usageThe following command repairs the SDSpace and re-links the MBR:
    SDWmgRecovery -w "g:\WinMagicSECURDOC.WMG " - f (Assuming G:\WinMagicSECURDOC.WMG is the location of the WMG file).
    NOTE: Forcing the update should not harm the hard drive. It it recommended to run the -f command to verify linking.After the initial error is corrected, install the drive back into the original computer, attempt to boot from the disk and login to Windows. At this time, the unit may start and allow a sucessful login. If this occurs the repair is completed. However, the computer may display a BCD error. If one of the following BCD errors are displayed, continue to step 7:
    Boot\BCD error Status: 0xc0000098
    Or
    Boot\BCD error Status: 0xc000000fTo resolve the BCD Error, obtain the SD WinPE bootable disk ISO from third level support. Boot from this CD in the computer with the encrypted drive installed as the primary hard drive.
    NOTE: For Microsoft Windows 8 and 8.1 computers, disable Secure Boot within the F10 BIOS setup. Also switch the Mode from Native to Hybrid to allow the computer to boot from the CD.Navigate to the TBLauncher.
    Figure 6. TBLauncherRun the SecureDoc Recovery Plugin then click the users drive in the Disk Status screen (Usually Disk 0) to expand the drive and show all the partitions. One drive partition should show a key by it at this time. If it does not, as shown in Figure 7, perform steps 2 – 5 again, or you may want to engage 3LS for assistance.
    Figure 7. SecureDoc RecoveryUnlock the encrypted partition. Use one of the following methods to unlock the encrypted partition.Use the customer´s login name and password to unlock it.Use the original backup DAT file to unlock it using the following steps:a. Select or highlight the encrypted partition.Click the Unlock buttonSelect the correct Disk, User, and enter the customer´s password or click the keyfile tab and specify the location where their backup.dat file is located.
    Figure 8. Location of status and disk
    Figure 9. Select disk and enter passwordOnce the encrypted drive is unlocked, the following message will be displayed:
    The media was unlocked successfully
    Figure 10. Unlocked messageFrom TBLauncher, Run the Q-DIR utility and verify which drive is the System Partition, and the proper path to the Windows folder. Typically the C partition is the System drive, and d:\Windows is the path to the Windows folder but this can vary from drive to drive.
    Figure 11. Q-Dir utilityFrom the TBLauncher, launch a CMD prompt and use the following command to repair: (Assuming the C drive is the System partition, and the D drive has the Windows folder on it).
    Bcdboot d:\windows /s c:
    Figure 12. Repair commandEnsure the message "Boot files successfully created." is displayed after running the BCD Boot command. If the message was not displayed, review the previous instructions , the drive was not unlocked or the command may have pointed to the wrong drive letters and paths with the switches.
    Figure 13. Success messageIf a successful message is displayed shutdown.If any F10 settingswere changed in step 7, configure them back to theoriginal settings.
    NOTE: Do not restore defaults.Start the computer and attempt to login to Windows. 

  • Text Message: Unable to execute file for security ...

    Whenever I'm viewing a text message, when I try to open up the "Options" menu, I see the above message, "Text Message: Unable to execute file for security reasons". This doesn't seem to impact the functionality of the menu at all, everything seems to work.
    Anyone ever come across this before?
    I've updated the phone (Nokia E66) to the latest software, and I've only got one application installed other than the default base install (Google calendar sync utility), removing that doesn't change the problem.
    Thanks in advance!

    I get the same error after SW update to latest version when I try to run some apps 

  • BOBJ is unable to delete file from OFRS

    System Info:
    Business Objects Enterprise XI3.1 SP3 FP3.2
    Windows 2003 Server Enterprise Edition SP3
    Oracle 10.2
    Java 1.6.0_20
    APACHE Tomcat 5.5.20
    2 clustered servers
    FRS located on SAN Disk Drive connected to primary server (Winchester1)
    We use WebIntelligence exclusivly.
    We are receiving the following error in our event log on our clustered server:
    Source: BusinessObjects_CMS
    Category: General
    Type: Warning
    Event ID: 33018
    Computer: Winchester2
    Unable to delete file from the file repository. Make sure a File Repository Server is running and registered and enabled. Details : Failed to connect to the File Repository Server output. Make sure the server is up and running.
    We have verified the FRS is running and we are able to connect to it from our clustered server (Winchester2).  The security settings are set to full control for the admin group and the users have Read/Write access to the file store folders.  The errors are filling up our event logs and causing issues with the servers.  this appears to be happening each morning and the file it is trying to delete is an .xls file.
    We have a ticket open with SAP Support but they are just as baffled as we are and keep sending us from one group to another and tell us they need to look at it on thier end and they will get back to us.
    Has anyone had this happen on their system?

    Hi Richard, did you ever get this issue resolved?  We are having a similar issue on XI R3 SP4 using NAS/CIFS shares for our File Stores.  We see this issue mainly after our servers are patched and a full environment restart is initiated.  Like you, our event logs fill up with so many error messages I cannot pinpoint exactly when the issue starts happening.
    Any help would be much appreciated.

  • Windows Server 2012 R2 RDS: RDS Users are unable to delete files from their desktop

    Hello,
    We are working with Windows Server 2012 R2 RDS. We also implemented User Profile Disks. This is all working fine without problems. The only issue I have is that normal users are unable to delete files from their desktop. They are getting a message:
    you'll need administrator permission to delete this file, with the prompt for administrator access.
    They can edit, copy, rename, cut and paste files. But they cannot delete a file from their desktop.
    I checked the security permissions of the files on the desktop (for example a normal self-created PDF file) and the users are owner and have "Full Control" over the files.
    I checked the file permissions and took a look under "Advanced", selecting the specific domain user and checked the "Advanced Permissions" and the user has the "Delete" option checked. So he should be able to delete the
    file.
    I am guessing this is UPD related issue, or something in GPO. But I already unlinked the GPO objects, that I felt could be the source of this problem, but without results.
    Could someone give me a hint on where to look? It's kinda annoying to users, that they can't delete their own files.

    Hello Bria,
    What you should check first, is the NTFS permissions on the User Profile Disk to begin with. See if the user has full control over the items that are in the UPD.
    Also check the GPO's that are enabled for the user and computer account. You can check that by running: gpresult /h <path>\gpresult.html
    There are two GPO settings that could prevent the user from deleting his/her own items: 
    User
    Configuration\\Policies\\Administrative Templates\\Windows Components\\Windows Explorer\
    Hide these specified drives in My Computer
    Prevent access to specified drives in My
    Computer
    There might be other GPO settings, that block deleting items on the UPD, but can't think of any out of my head.
    I can only think NTFS and GPO settings that might prevent the user from deleting items. In my case it was a GPO setting, that I didn't suspect.

  • ORA-27086: unable to lock file over NFS -- but it's NOT Netapp!

    My 10.2 database crashed, and when it came back I got the following error:
    ORA-00202: control file: '/local/opt/oracle/product/10.2.0/dbs/lkFOOBAR'
    ORA-27086: unable to lock file - already in use
    Linux-x86_64 Error: 11: Resource temporarily unavailable
    This is a classic symptom of a Netapp problem, which likes to hold file locks open on NFS mounts. There is a standard procedure for clearing those locks; see, for instance, document 429912.1 on Metalink.
    Unfortunately, my files are mounted on an Isilon, one of Netapp's twisted cousins. I can find no references to "isilon" on Metalink, and we are at a loss how to resolve this.
    My sysadmin assures me that "there are no locks on the Isilon". But I know this cannot be the case, because if I do the following:
    1. delete the lockfile /local/opt/oracle/product/10.2.0/dbs/lkFOOBAR, and then
    2. move my controlfiles aside, and then copy them back into place,
    then the database will mount. However, it will not open, because now all the datafiles have locks.
    Is there anyone with experience in clearing NFS locks? I know this is more of a SA task than DBA, but I am sure my SA has overlooked something.
    Thanks

    New information:
    As stated above, I moved the controlfiles aside and then copied them back into place, like this:
    mv control01.ctl control01-bak.ctl
    cp control01-bak.ctl control01.ctlDid that for each controlfile, and then the database mounted.
    But, after rebooting the machine, we discovered that all locks were back in place-- it looks like the system is locking the files on boot-up, and not letting them go. The lock is held by PID 1, which is init.
    sculkget: lock held by PID: 1This is definitely looking like a major system issue, and not a DBA issue, and hence I have little right to expect assistance in this forum. But nonetheless I lay my situation out here before you all in case someone else recognizes my problem before the server bursts into flames!
    The system is CentOS 4.5-- not my choice, but that's the way it is.

  • Unable to download file from FileDownload UI Element - Java Web Dynpro

    Hello Experts,
    I am facing a strange issue.Scenario is:
    I created an java web Dynpro application (Please note that it is just a standalone WD app, not integrated in portal) with just one FileUpload UI Element ,one FileDownload UI element and one button (for triggering an action).
    I browse a file (e.g. text,pdf,doc etc.) and click on button. It uploads the file and when I click on download, there are two cases:
         1) Simply click on download does not downloads the file and shows error: "Unable to download <file name> from <server name>.  Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later." Though it is opening the file,showing the content.
         2) I opened that portal URL in a new tab in same session and logged in with a portal user. Now if I click on download link of same WD app opened in different tab of same session, it downloads the file without any error.
    I am using portal 7.0
    Can somebody point what's going wrong with case 1?
    Helpful pointers will be appreciated.
    Thanks,
    Kirtiman

    Hi Sid,
    I did not gave any authentication of WD app as it is anonymous app. There is no parameter set in application properties.
    As I run the app, it is showing the initial screen with UI elemtns and till upload works fine,.It has to be an anonymous app, so cannot ask for credential from user.
    Thanks
    Kirtiman

  • Unable to download file from cloud

    Hi,
    I am unable to download file from adobe cloud.can anyone help me out?

    Adobe has more than one file-storage 'cloud.'  What is the URL of the file you are trying to download?

  • Microsoft Office 2004 (Word) unable to save files  I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and cr

    Microsoft Office 2004 (Word) unable to save files
    I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
    So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
    How can I get rid of this error message?

    Look, I realize you might have to get your machine working, so this is how you revert back.
    Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
    #1 Backup your personal data off the machine.
    Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
    Disconnect all drives now to prevent any mistakes from occuring.
    #2 Reinstall OS X 10.6 from disk
    Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
    Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk  of your internal drive  (do not format or erase!!), Quit DU and simply re-install 10.6.
    Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway)  or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
    #3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
    Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
    #4 Reinstall any non-working third party programs
    When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
    If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
    https://support.apple.com/kb/TS2570
    That's it really.

  • Unsolved: unable to open file because it isn't a valid Keynote document

    I'm trying to open a presentation I made some time ago, it is a .key file I used to open without any problems. Now the message appears:
    "Unable to open file because it isn't a valid Keynote document".
    I tried the solution described here, but it didn'd work: i change extension to .zip, unzip it and there is no index file. There are only pictures from the presentation in .tiff
    I also sent the file to my friends and they had the same problem opening it. It's very strange, I've successfully opened it before. And the problem is only with THIS file!
    Please help me out!

    Have you tried to create a new Keynote Presentation? Do you have another previously saved Keynote file you can try to open? These will make sure it is a problem with this specific presentation and not the whole program.
    Try to delete the Keynote Preferences. They are located in the folder Macintosh HD>Users>your username>Library>Preferences and titled com.apple.iWork.Keynote.plist.
    Your profile shows that you are still on Mc OS 10.6.6, is that true? You might try to update to 10.6.7 as I believe that there was a font issue fixed in this update (I don't know for sure since I am still on 10.5.8).
    Try those and report back and we will see what we can come up with.

  • Unable to load file login_page.htm

    Good afternoon:
    I've installed a UCM 10g for a proof of concept and everything was working fine until today when the login page has disappeared. When I got to the UCM web page everything is ok until I try to login, I get this error:
    Unable to load file login_page.htm: File c:/oracle/ucm/server2/data/users/login_page.htm is not present.
    I don't know where the login page go, it's not there. Yesterday it worked ok.
    What can I do? please any help....
    More info:
    Using windows XP SP2, IIS 5.1, Oracle XE as database.

    Well, the only way to fix this error was to install a new server.

  • Error 'Unable to open file' when downloading SAP Query to Excel

    Hi all
    I'm running a SAP Query which is set to download straight to a spreadsheet (Pivot Table / Microsoft Excel).  Intermittently it does not work -  apparently at random (at least, I've can't recreate the error at will).
    It does one of the following:
    - Works ok, and creates the pivot table
    - Gives an Excel error message 'Unable to open file', then returns to the 'save the data in a spreadsheet' popup when enter is pressed on the error.
    - Does not issue error message, just goes to the 'save the data in a spreadsheet' popup.
    In the last two cases, the excel pivot table sheet is not created.
    Has anyone seen anything similar, or have any idea as to what is causing the problem?
    Any help gratefully received!
    Not urgent as I've found a way round -  further testing seems to show that I don't get the error is Excel is already open - but in the past I've run many SAP query downloads without needing to open Excel first.  I suppose it's possible that this is just something to do with the Excel setup at the user site
    Message was edited by:
            E Gregory

    Hi,
    Ensure that file name with same name and in same path should not be open while saving the data.
    Award if it helps.
    Jogdand M B

Maybe you are looking for