Unable to unlock Users & Groups preferences

trying to add a new user or do anything in system preferences that requires me to unlock - I type in my password (correctly) and the lock will not open.
Using a MacBook 2.4 GHz Intel Core 2 Duo, running Snow Lepoard (10.7.4) logged in as adminstrator user.
Any suggestions?

Maybe these will help:
Lost password reset
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
http://www.hackmac.org/?q=node/4

Similar Messages

Could not load Users & Groups preference pane.

Hi,
After upgrading to Lion from 10.6 i got this message. Preferences pane : Could not load Users & Groups preference pane.
I am unable to create accounts and access them.
I reinstalled the lion from the apple store again, and I cannot create, delete, or access the account setup.
Any help is appreciated.
thanks,
Francisco

I am still getting the same message :
Preferences error :
Could not load Users & Groups preference pane.
Every time i try to go to accounts I get that message.
Something is not allowing me to add accounts...
drwxr-xr-x 3 root wheel 102 Aug 4 21:11 Accounts.prefPane
drwxr-xr-x 3 root wheel 102 Jul 14 14:29 Appearance.prefPane
drwxr-xr-x 3 root wheel 102 Aug 25 19:52 Bluetooth.prefPane
drwxr-xr-x 3 root wheel 102 May 25 21:36 DateAndTime.prefPane
drwxr-xr-x 3 root wheel 102 Aug 1 19:22 DesktopScreenEffectsPref.prefPane
drwxr-xr-x 3 root wheel 102 May 25 17:58 DigiHubDiscs.prefPane
drwxr-xr-x 3 root wheel 102 May 27 20:42 Displays.prefPane
drwxr-xr-x 3 root wheel 102 May 25 16:28 Dock.prefPane
drwxr-xr-x 3 root wheel 102 Jul 21 16:03 EnergySaver.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:46 Expose.prefPane
drwxr-xr-x 3 root wheel 102 May 25 17:51 FibreChannel.prefPane
drwxr-xr-x 3 root wheel 102 Aug 2 23:38 Ink.prefPane
drwxr-xr-x 3 root wheel 102 Sep 23 20:57 InternetAccounts.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:50 Keyboard.prefPane
drwxr-xr-x 3 root wheel 102 Aug 1 15:58 Localization.prefPane
drwxr-xr-x 3 root wheel 102 Sep 13 22:46 MobileMe.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:51 Mouse.prefPane
drwxr-xr-x 3 root wheel 102 Aug 11 19:46 Network.prefPane
drwxr-xr-x 3 root wheel 102 Sep 13 22:15 ParentalControls.prefPane
lrwxr-xr-x 1 root wheel 21 Nov 9 23:03 PrintAndFax.prefPane -> PrintAndScan.prefPane
drwxr-xr-x 3 root wheel 102 Jul 21 16:14 PrintAndScan.prefPane
drwxr-xr-x 3 root wheel 102 Aug 23 21:20 Profiles.prefPane
drwxr-xr-x 3 root wheel 102 Aug 23 21:18 Security.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:47 SharingPref.prefPane
drwxr-xr-x 3 root wheel 102 Aug 20 14:47 SoftwareUpdate.prefPane
drwxr-xr-x 3 root wheel 102 Jun 1 22:27 Sound.prefPane
drwxr-xr-x 3 root wheel 102 Jul 31 17:15 Speech.prefPane
drwxr-xr-x 3 root wheel 102 Jul 17 14:33 Spotlight.prefPane
drwxr-xr-x 3 root wheel 102 Jun 20 17:54 StartupDisk.prefPane
drwxr-xr-x 3 root wheel 102 Jul 26 22:47 TimeMachine.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:51 Trackpad.prefPane
drwxr-xr-x 3 root wheel 102 Aug 16 18:07 UniversalAccessPref.prefPane
drwxr-xr-x 3 root wheel 102 Jul 12 16:42 Xsan.prefPane
drwxr-xr-x 3 root wheel 102 Sep 20 22:21 iCloudPref.prefPane
This is what i am getting.
THanks.

To use the "Users & Groups" preferences pane, System Preferences must quit and reopen.

When I try to access some of the system preferences in Mavericks I get an error pane that states "To use the “Users & Groups” preferences pane, System Preferences must quit and reopen."
Has anybody had this problem and if so what is the fix?

Usually happens if you opened one that was 32-bit. Then, you need to revert back to 64-bit.

Users&groups preferences pane wants to open in 32-bit mode

Crazy isn't it? The users&groups preferences pane says: "To use the "Users & Groups" preferences pane, System Preferences must quit and reopen (like with 32-bit pps). when I click ok, it says: "Preferences Error, Could not load Users & Groups preferences pane."

I had to reinstall Lion, just running the installer again, not a clean install and the problem was gone. Just give it a try (hopefully) nothing to lose...

Warning! task_eval_init(): unable to set User/Group baseDN

Hi,
I have installed Directory server on Unix platform.
Installation went successful. While doing the installation, I have given the userid to run the server as "admxxx" and group as "www".
After the installation, the server started properly but with a warning message that "warning: daemon is running as super-user". And I was able to open the console and do whatever I wanted.
We have created 3 more directory server instances and we imported an LDIF file into one of the instances successfully.
Now the problem is, whenever we start the admin server, we are getting the following message.
bash-2.03# ./start-admin
Info: Cache expiration set to 600 seconds
Warning! task_eval_init(): unable to set User/Group baseDN
Netscape-Administrator/4.2 B2002.057.2313
startup: listening to http://servername, port 6061 as root
warning: daemon is running as super-user
Can any one tell why I am getting the message Warning! task_eval_init(): unable to set User/Group baseDN ?
This is very urgent. We have configured this LDAP to SiteMinder server.
Thanks in Advance,
Murthy

zhangping,
I don't recognize your error. But are you using ldap for logging into SunMC ? This is not possible.

Can't open Users & Groups preference pane?

I am only user on my MBA. I was going to add wife as another user, but each time I try open User and Groups in System Preferences I get:
Preference Error
Could not load Users & Groups preference pane.
I found this post on the same issue. I also recently upgraded to Mountain Lion from Snow Leopard. I tried to follow the suggestion to open via Terminal app by entering /System/Library/PreferencePanes/Accounts.prefPane, but only got response that it is a directory.
Armando

1. You have a corrupt user picture.
2. Read this whole message before doing anything. If you're not sure you understand it, STOP. Get someone with more experience to help you; e.g., by making a "Genius" appointment at an Apple Store.
3. Back up all data if you haven’t already done so. Before proceeding, you must be sure you can restore your system to the state it’s in now. If you don't have backups, or you don't know how to restore from them without being able to log in, STOP.
4. Triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/Directory Utility.app
Rght-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* The application Directory Utility will open.
5. In the Directory Utility window, click the lock icon and authenticate. Select the Directory Editor tool in the toolbar. Select Users from the Viewing menu in the toolbar, if not already selected. Select your user account in the list. On the right is a list of properties and values. Select the property "JPEGPhoto" and delete it by clicking the minus-sign icondirectly below the property list. There are two such icons in the window. You want the one on the right, not the one on the left.
CAUTION: Do not click the minus-sign icon on the left, below the user list.
Then click the Save button in the lower right corner of the window. Quit Directory Utility.
6. Try again to open Users & Groups. If it still doesn't work, repeat the above steps with any other users you created. You'll need to reset the user pictures. Don't use the same ones.
7. Besides the users you created, there are many other items in the user list, representing built-in accounts. Don't change those accounts.
8. CAUTION: There is no "undo" in Directory Utility. If you make a mistake and delete something in the Directory Editor that should not have been deleted, restore your whole system from a backup and start over. I have no other help to offer in that case.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.

I have a Mac Pro using Lion, with a SSD for system. Restored drive from backup. Now logon password doesn't work. Account password still works. Changing password in user group preferences no longer works to change logon password.

I have a Mac Pro using Lion, with SSD for system drive. Drive stopped booting, but otherwise appeared healthy. Restored from system backup. Now drive seems to work properly, BUT my logon password no longer works. Password OK for account; can access system preferences, and change user password there BUT logon still refuses to accept password. No luck changing password for that account after adding new administrator account and logging on from that account. Suggestions? Thanks.

If you redirect Accounts to another location (not on the Boot Drive) you need to direct them back there again after a restore.
SystemPreferences > Accounts/User&Groups > ...
... Unlock the lock, then hold down Control as you click on an Account to get access to the Advanced Options pane.

What happened to user/group preferences in lion server?

I am installing Lion server and using am using the new server admin tools. The user/groups function is very different than Leopard/Snow Leopard. Many of the parameters are missing. We use the group preferences to restrict access to printers. That function seems to be missing.

jimshaughn
The print service has been eliminated from Lion so the old familiar way is gone.
However if you set up the Profile Manager service and then go to the management website of your server linked in the Server application, I believe you will be able to limit printers to specific users and groups. I have not implemented it yet, but I do remember seeing those options in there when I began looking at it. The difficulty with the Profile Manager is that it appears to require that the clients be 10.7. The new abilities in Profile Manager are actually pretty nice and seem easier to configure than WGM / Server Admin in my cursory review of the settings and options.
I am moving servers first so for me this is a bit of a challenge for me too since our clients are still 10.6. I had to bring computers and groups into the OD via WGM which will still cover the old machines. Control is split until all clients are up to date which is a little frustrating.
Have you set up the printers on the server itself and then edited the users/groups from WGM on the server itself which may allow you to still add the printers attached directly? It appears that you can still do that.
Hope this helps.
-Erich

HT4798 How do I gain access to Users & Groups preferences when I cannot even log in.

I only have one apple ID linked and I cannot reset my password via the pop up box and cannot access the user groups as I cannot even log in.
Can anyone help.
Thanks
Matt

Reset Password
OS X 10.6 Snow Leopard
Follow the instructions in second and third boxes.
Reset Password using Recovery HD
OS X 10.7 Lion /10.8 Mountain Lion
Follow the instructions in the first and third boxes.
http://pondini.org/OSX/Password.html
Note
Keychain
I don't remember my original (former) account password
https://support.apple.com/kb/HT1631

Unable to Create Users/Groups/Orgs in OAM

I have created a admin user [oamadmin] in Sun One Directory Server and configured the admin user as a Administrator during the initial installation/configuration. When I go the Identity System Console, I can see the users from Sun One Directory Server. When I tried to create a User, Group or a Organization, I see the error message
"You do not have sufficient access rights"
Is there anything I'm missing? What should I tune if I have to create users, groups and organizations from Identity System Console? I have included the admin user [oamadmin] in Directory Administrators group in Directory Server.

You have to create a workflow that creates user, group, ... and make the current logged in user (your admin in this case) the initiator of this workflow
for more details check the identity and common administration guide section 5 - chaining identity actions into workflows

User group preferences

Hi,
I'm super new at OSX server. The only thing I can tell you for certain is I've set up the server correctly with DNS running correctly.
My problem is, we have Student, Office & Administrative computers. Each requires a different set of Preferences configured in the Workgroup Manager for OSX Server 10.6.8.
Instructions I've found ask me to create a Guest Computer on the Computers Tab of the Workgroup manager and apply preferences there. This ends up applying preferences to all computers bound to the server.
How do I establish different user preferences for the different computer groups I've listed below.
iMacs+Snow Leopard = Office Computers
Macbooks+Snow Leopard = Student Computers
Macbook Pro + Lion/Snow Leopard = Administrators
I'll keep reading thru these forums in case the answer is already here!
Thanks in advance,
Yag

Hi Yagame,
There is a Mac OS X Server v10.6 Snow Leopard forum in this link, where reposting your question, may provide you with the direction you require.

Unable to assign User groups in Enterprise Portal

Hi,
We are using EP 7.0 with MS SQL on Windows 2003 Server. Recently we have changed the UME to IDES EHP4 System. We can able to create users in the backend system and can read but when we try to assign any groups to the user we are getting the following error,
User attributes successfully modified
You are not authorized to assign one or more entities. Perform a new assigned entities search to see the correct status.
I am the administrator with full rights. Please help us, what is need to be done to resolve the issue.
Thanks,
Ajay.

Hi,
@Sukrut-
We have already assigned the SAP_BC_JSF_COMMUNICATION role to the communication user but still getting the issue with group assignment. please find the default trace below.
#1.5 #005056835CB600750000002100000B740004ABB31AFC209F#1314685646778#com.sap.security.core.wd.assignusermapping.AssignUserMappingComp#sap.com/tcwddispwda#com.sap.security.core.wd.assignusermapping.AssignUserMappingComp#Ajay#5914##EP70ULQ_E7Q_2951550#Ajay#b8bdc571d2d011e08434005056835cb6#SAPEngine_Application_Thread[impl:3]_16##0#0#Error##Java###An unexpected error occurred during retrieval of all backend systems available for user mapping for principal ''''.
[EXCEPTION]
#2#USER.R3_DATASOURCE.Ajay#com.sap.security.core.wd.exception.UmeUiException: java.lang.NoSuchMethodError
     at com.sap.security.core.wd.umeuifactory.UmeUiFactoryCompInterface.handleThrowable(UmeUiFactoryCompInterface.java:2618)
     at com.sap.security.core.wd.umeuifactory.UmeUiFactoryCompInterface.getUserMappingSystems(UmeUiFactoryCompInterface.java:1637)
     at com.sap.security.core.wd.umeuifactory.wdp.InternalUmeUiFactoryCompInterface.getUserMappingSystems(InternalUmeUiFactoryCompInterface.java:575)
     at com.sap.security.core.wd.umeuifactory.wdp.InternalUmeUiFactoryCompInterface$External.getUserMappingSystems(InternalUmeUiFactoryCompInterface.java:912)
     at com.sap.security.core.wd.assignusermapping.AssignUserMappingComp.refreshSystems(AssignUserMappingComp.java:338)
     at com.sap.security.core.wd.assignusermapping.AssignUserMappingComp.setPrincipal(AssignUserMappingComp.java:287)
     at com.sap.security.core.wd.assignusermapping.wdp.InternalAssignUserMappingComp.setPrincipal(InternalAssignUserMappingComp.java:220)
     at com.sap.security.core.wd.assignusermapping.AssignUserMappingCompInterface.resetComponent(AssignUserMappingCompInterface.java:139)
     at com.sap.security.core.wd.assignusermapping.wdp.InternalAssignUserMappingCompInterface.resetComponent(InternalAssignUserMappingCompInterface.java:136)
     at com.sap.security.core.wd.assignusermapping.wdp.InternalAssignUserMappingCompInterface$External.resetComponent(InternalAssignUserMappingCompInterface.java:230)
     at com.sap.security.core.wd.maintainuser.ReadonlyDetailInterfaceView.onPlugDefault(ReadonlyDetailInterfaceView.java:169)
     at com.sap.security.core.wd.maintainuser.wdp.InternalReadonlyDetailInterfaceView.wdInvokeEventHandler(InternalReadonlyDetailInterfaceView.java:105)
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingInterfaceView.invokeEventHandler(DelegatingInterfaceView.java:85)
     [Removed few extra lines to shorten the log -
Ajay]
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: java.lang.Exception: classname:[java.lang.NoSuchMethodError]message:[com.sap.security.core.umap.imp.UserMappingUtils.isReferenceSystem(Ljava/lang/String;)Z]
     at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
     at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
     at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
     at java.lang.reflect.Constructor.newInstance(Constructor.java:282)
     at com.sap.security.core.jmx.impl.JmxServer.handleThrowable(JmxServer.java:581)
     at com.sap.security.core.jmx.impl.JmxServer.getUserMappingSystems(JmxServer.java:420)
     [Removed few extra lines to shorten the log -
Ajay]
     at com.sap.security.core.wd.jmxmodel.JmxModelCompInterface.getUserMappingSystems(JmxModelCompInterface.java:768)
     at com.sap.security.core.wd.jmxmodel.wdp.InternalJmxModelCompInterface.getUserMappingSystems(InternalJmxModelCompInterface.java:497)
     at com.sap.security.core.wd.jmxmodel.wdp.InternalJmxModelCompInterface$External.getUserMappingSystems(InternalJmxModelCompInterface.java:768)
     at com.sap.security.core.wd.umeuifactory.UmeUiFactoryCompInterface.getUserMappingSystems(UmeUiFactoryCompInterface.java:1635)
     ... 56 more
Caused by: java.lang.NoSuchMethodError: com.sap.security.core.umap.imp.UserMappingUtils.isReferenceSystem(Ljava/lang/String;)Z
     at com.sap.security.core.jmx.impl.JmxUserMappingHelper.getUserMappingSystems(JmxUserMappingHelper.java:123)
     at com.sap.security.core.jmx.impl.JmxServer.getUserMappingSystems(JmxServer.java:417)
     ... 77 more
@SujiRam-
We can see the group in portal and we are getting same issue for all the portal groups not particularly for one grp assignment. We are not using LDAP for EP.
Please suggest-
Thanks,
Ajay.

Analyzer User/Group Preferences

I am having issues with my users view in Analyzer 7.2.5. The folders/groups a user has access to changes nearly every time they login. First time user logins they see there presentations group folders and their user folders. They log out and log back in a minute later, they can't see their startup group or their own folders, but the everyone folder is now visible in their list even though no users are in the everyone group. Using Analyzer 7.2.5.3 on weblogic with Essbase 7.1.6. Any suggestions welcomed.<BR><BR>Thanks

Hi Yagame,
There is a Mac OS X Server v10.6 Snow Leopard forum in this link, where reposting your question, may provide you with the direction you require.

Unable to unlock users on Mavericks Server

After months of troubles when I updated the running server to Mavericks and Server 3.0 I finally decided to do a 100% fresh installation.
Now I'm running on a Xserve with OS X 10.9.2 and Server 3.1.1 with Open Directory as Master, DNS and DHCP.
If any user fails to enter it's passwords (local network users) I can't unlock it.
I've tried through the Workgroup Manager using diradmin and I did manage to tick the access acount option and save.
Nevertheless if I enter Server app, the user remains disabled and without any access.
I can reset the user password but it also remains disabled.
Can anyone help me to fix this?

Maybe these will help:
Lost password reset
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
http://www.hackmac.org/?q=node/4

System Prefs Users&Groups crash on unlock

Hi there, my Mac pro 2,1 running 10.7.5 has a few issues. One of them is that the System prefs Users&Groups crashes on unlocking the padlock. After I entered the password (I'm the admin) System Prefs crash. I have no problems accessing the other system prefs and unlocking them. Any ideas on how to fix this? Thanks!

Wow! Solved it. Still not sure what caused it but reading upon other threads I did a test changing the user icon and booted in safe mode. No problems in safe mode and after booting in normal mode I could unlock Users&Groups again. It also solved an issue where the Dock would crash upon contextual menu and iTunes that would crash on launch but would work after relaunch. I've had this iTunes problem for months, even after upgrading to iTunes 11.

Unable to unlock Users & Groups preferences

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