Unable to update after downloading 3 times. No prompt appears. Impossible to send you feedback because your site is totally circular.
This all began with trying to work with ATT messaging service which advised that it be done via computer. However, their computer routine does not run on Mac Safari (if you can believe it!). They advise Firefox or IE. My version of Firefox is 3.6. I have downloaded an upgrade DMG 3 times but did not see a prompt about dragging something to somewhere else. It was impossible to send you feedback because you demanded that I first upgrade. But, I was unable to upgrade. So, you have a circular system that blocks feedback. Bottom line: I have a three DMGs in my download folder. Where do I go next?
Running Mac OS 10.6.8
Thanks.
Hi rader
If there is an issue with update or permissions the better and safest way is to download and install firefox:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html ('''you already done that''')
2. '''Trash''' the current Firefox application (3.6) to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
'''''see also''''': [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac#os=mac&browser=fx17 Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.
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I am suddenly unable to update or download apps on my iphone 3G. It says "the download will be available after you log in to itunes from your computer." I never had to do that before. Even when I do log in from the computer, the download still doesn't work. So what's going on? Why would I need to go the computer to download an app to my phone? That defeats the whole purpose of having the phone, which is to do stuff when you are not at the computer!@!@ Any help greatly appreciated. Thanks.
- Try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Nework Settings. You will have rejoin networks
- Go to Settings>Store and sign out of account and sign back ino
Do you have a very slow wif connection on the iPod?
Have you tied connecting to another network? -
Why does my IOS7 update after downloading say " not available at this time try again later" any ideas?
With everyone and their iDogs trying to update at the same time, things are gonna be a bit bumpy off the bat trying to update and/or activate.
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I am unable to update or download anything on my iTunes or App Store because it says my apple ID is invalid because I entered my password incorrectly too many times. Although I've changed my apple password multiple times since hoping it would work and it still does not.
Hello zyrah_jaid27,
It seems you are unable to access your Apple ID to make purchases. The following article provides the steps you'll need to take to access it again:
If your Apple ID has been locked - Apple Support
If you or someone else enters your password incorrectly too many times, your Apple ID will automatically be locked to protect your security.
You might see one of these alerts:
“This Apple ID has been disabled for security reasons”
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If your Apple ID was locked, you can go to iForgot to unlock it with your existing password or reset your password. You can also click the Reset Password or Forgot Password button in the alert. Remember to type your full email address when you're asked to enter your Apple ID. For example, [email protected] or [email protected]. If you use two-step verification for Apple ID, you need to use your recovery key and a trusted device to regain access to your account.
If you can't reset your password and you don't use two-step verification, contact Apple Support. Update your password in iCloud settings
After you change your password, you might need to update it in iCloud settings on your devices.
iPhone, iPad, or iPod touch
Go to Settings > iCloud.
Tap Edit, if asked.
Type your new password and tap Done.
Mac
Go to Apple menu > System Preferences.
Click iCloud.
Click Sign Out.
Type your new password and click Sign In.
Windows
Choose Start > Control Panel.
Double-click iCloud.
Click Sign Out.
Type your new password and click Sign In.
Email
If you use an email app to get iCloud email, the app will ask you to enter your new password when you check for mail. If OS X Mail doesn't ask you for your password, check your Mail preferences. For any other mail app, check the app's documentation to get help changing your email password.Update other services, such as iTunes and FaceTime
If you use your Apple ID in the iTunes Store, App Store, iBooks Store, iMessage, Game Center, or FaceTime, you might need to update your password for those services.
iPhone, iPad, or iPod touch
Go to Settings and tap the service.
Tap your Apple ID. For iMessage, tap Send & Receive and then tap your Apple ID.
Tap Sign Out.
Sign in with your Apple ID and your new password.
Mac or PC
If you try to sign in to the iTunes Store or Mac App Store, make a purchase, or update an app, you'll be asked to enter your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
Unable to update or download apps on ipod touch
Unable to update or download apps on ipod touch 3g - just says waiting. Have tried a restart. Any advice would be appreciated.
- Try a reset. Noting is lost.
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least ten seconds, until the Apple logo appears
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there are 6 updates to be made with my system and they start but after downloading and rebooting it always says that non could be installt because of an mistake, but no help, no number, no possibility to chose from...
Do you get an error number? What is the exact message?
Two things to try.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
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- Launch the App Store.
If that doesn't work, try an App Store reset and then try again.
App Store Reset Learned from Old Toad
There is a contact link.
App Store Support -
I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening here? Even updating an older game app resulted in the original game icon changing to the new identical icon that all new apps are appearing with. This new icon is like a page with a ruler, pencil and paintbrush. Any tips on how to stop this or how to revert to the icon as it appears on the app store would be appreciated.
https://discussions.apple.com/thread/6132949?tstart=0
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I can not perform software updates or download any programs. They appear in the download box as images that are "not recognized". I thought maybe my antivirus software was setting up a firewall, but I have disabled it, so that's not the case. Any suggestions as to how I can fix this?
If the downloads are gone, it's possible that Windows is removing the downloads based on security policies set in IE. I realize that sounds strange, but it's related to Firefox's feature of submitting downloads to your virus scanner and marking them as having come from the internet.
To test this theory, you could try disabling the scan feature. I assume you have good "real time" antivirus protection which checks every file saved to your hard drive. (If not, you really should get that, and you can use Microsoft's free [http://windows.microsoft.com/en-US/windows/products/security-essentials Microsoft Security Essentials] for now until you have time to review all the available choices.)
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
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When I go to that link, download and then attempt to install I get the message "Webe encountered the following issues, Installer failed to initialize. Please down load Adobe Support Advisor to detect the problem" I then select the link "get adobe support advisor" that takes me to a site that describes a better support link since the one I have been sent to is no longer available. I then go to that site and am told to go to CC for desktop apps, that requires me to download CC... I don't want CC.. just want to have my CS6 PS work again.... so frustrating...
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After downloading Itunes I get the message this Ipod cannot be used because the required software is not installed.Run the itunes installer to remove Itunes then install Itunes again
Did you do what the message said?
Also try using the Win 7/Vista link in the following:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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When I try to download music an error message appears that says "We could not complete your itunes store request. An unknown error occured (-1202)
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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HT2405 unable to install mac 10.5.5 combo update after downloading when i do restart it stop.
hey i am not able to install mac os x update combine on my mac after i installed new date os on my mac. so kindly help me regarding this.
Some general advice on updating Leopard:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US -
HT201210 Unable to update iTunes or Quick Time. Message: invalid signature
I am unable to update iTunes because I receive the message "iTunes has an invalid signature and will not be installed."
"+unable to delete older version of quick time" "The feature you are trying to use is on a network resource that is unavailable" "enter an alternate path to a folder containing the installation package 'Quick Time.msi'".
With those symptoms, download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try another QuickTime install. Does it go through properly this time?
THIS WORKED FOR MY SYSTEM. I have now reloaded both iTunes and Quick Time. THANKS -
Adobe CS5 unable to update after reinstall on OS X Mavericks
I installed Adobe CS5 from DVD on a fresh OS X Mavericks, but now I'm unable to update with latest patches:
Via Adobe Application Manager:
- Application Version 1.0.0.67
- Error validating each downloaded files like:
2014-10-08T09:53:58: UCGetprogress : WARNING - Download failed as downloaded bob could not be validated.
2014-10-08T09:53:58: UCGetprogress : Updates download returning state for reffId = AdobeBridgeCS5-4.0/4.0.5
2014-10-08T09:53:58: UCGetprogress : Updates download returning state = 43
2014-10-08T09:53:58: UCGetprogress : Updates download returning outError = 207
2014-10-08T09:53:58: UCGetprogress : Updates download returning percent = 0Hi,
Please follow the instructions mentioned in the knowledge base article
Troubleshoot update issues | CS5, CS5.5, CS6
Regards,
Devendra
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