Unable to update any software that requires a reboot.

When my old mbp broke down I migrated all my files using Time Machine. At first I had some issues with multiple accounts but since that was resolved everything has been running smoothly. Recently though, I discovered that when I tried to update Safari to 5.1.2, it appeared as if the installation went all right but when the system had rebooted the application was still on my software update list. On that list were also several firmware updates as well as minor updates for applications like iTunes. In fact, I could see that no automatic updates had gone through as planned since I bought my new computer last spring. The list was empty.
I tried to install all updates that didn't require a rebooting of the mbp and this went very well. However, when I tried to install the updates for firmware and Safari, my computer didn't even ask me for my password but skipped immediately to rebooting. When it fired up again, none of the updates had been installed but were still on the list for available updates.
Another thing that I've discovered while googling for a solution to my problem is that my disk permissions are corrupted in some way. I've tried to use Disk Utility to repair my disk permissions and it changes the permissions of about a dozen of files. Immediately after having been repaired though, if I run another verification scan, these same files will show up again as having the incorrect permissions.
Are these problems related? Does anyone know how to fix either of them? I'm thankful for any help at all.
edit: It might be helpful to know that I'm on a 13" mbp (early 2011) running OS X v. 10.6.8

Another thing that I've discovered while googling for a solution to my problem is that my disk permissions are corrupted in some way. I've tried to use Disk Utility to repair my disk permissions and it changes the permissions of about a dozen of files. Immediately after having been repaired though, if I run another verification scan, these same files will show up again as having the incorrect permissions.
Nothing to worry about. And no need to keep repairing Permissions. Once is enough.
http://support.apple.com/kb/TS1448?viewlocale=en_US
For Software Update, try moving these files to the Trash (don't empty yet.)
In your home folder library
/Users/yourusername/Library/Preferences/ByHost/com.apple.SoftwareUpdate.******** *******.plist
/Users/yourusername/Library/Preferences/com.apple.SoftwareUpdate.plist
/Users/yourusername/Library/Preferences/ByHost/com.apple.SoftwareUpdate********* **************.plist
/Users/yourusername/Library/Caches/com.apple.SoftwareUpdate
Asterisks replace string of numbers or characters and numbers. Trash any others you find "By Host."
In the next level HD Library
/Library/Preferences/com.apple.SoftwareUpdate.plist
This one will ask for your admin pword.

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HT1338 I'm unable to update any software on my macbook air and iMac

I'm unable to update any software on my macbook air and iMac getting the following error "to update your software you need to sign in with the account you used to purchase it" any help is appreciated

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support

Unable to update any software via the App store.

OSX Yosemite
Version 10.10
iMac Mid 2010
Please help
i get an error return whenever i attempt to update software via the App Store as per screen shot below:
Thanks in advance for any help you can give.

FYI, I got a response from this department telling me the following:
Please bear with me, Joel - being a part of the iTunes Store Customer Support, which answers nontechnical questions exclusively about billing, customer accounts, downloading purchases, and iTunes Store content, I am a bit limited on the depth of support I can provide on the tech side of things.
She went on to say, "for this issue, you need to call our AppleCare technical support team." Because my MacBook is a couple years old, I don't qualify for free AppleCare support. So, I'm hoping the community might still be able to help me out here.

Disabling the integrated graphics card or updating any software they use that will aid the computer in switching between the two graphics chips.

So I couldn't activate Assassin's Creed 3 on bootcamp which I shuold have been able todo. I posted it on Ubistoft Support and This is what I got!
Hello ,
It looks like your DXDiag report is showing only an integrated graphics card. Being an Apple computer with an i7, it should have a dedicated video card as well. You may need to contact Apple support so they can help you either disable the integrated graphics card or update any software they use that will aid the computer in switching between the two graphics chips.
So I was wondering how I could disable the intergrated grahics card or update any software that will aid the ocmputer in switching between the two graphic chips.

The Early 2011 13-inch MacBook Pro has only got one graphic card, and this is the integrated card, Intel HD Graphics 3000.
Some games don't support this type of GPUs, and it looks like Assassin's Creed is one of them, so unfortunately, you can't run the game in this MacBook

Can't use any tool that requires 'mouseDown'

Hi,
Using Photoshop CS6 on Win7 64bit on a brand new machine with 'more than average' specs, I seem to be unable to use any tool that requires me to hold my left mouse button. Meaning;
- I can't make selections using any marquee tool
- I can't draw using brushes
- I can't draw shapes (I immediatly get the 'Create rectangle' popup, as if I released my mouse button)
- etc
Furthermore, I can't reverse the zoom direction by holding Alt.
I've reset my preferences to the factory default by deleting Adobe Photoshop X64 CS6 Prefs.psp from the usersettings, this does not seem to solve the problem. I've seen several posts on similar issues, where answers suggest this might be caused by a sticky spacebar; as you can see in this post, this is not the case .
There is an exception to the above; sometimes (not always) I can selections on a fresh start of Photoshop. This ability is lost as soon as I use any other tool.
Does anyone knows a possible cause of this problem? As you might understand, Photoshop is pretty useless this way...
[edit]
As this might arise as a question: it doesn't seem as if another application 'steals focus', as I can always select other tools by using their shortcuts; that would not be possible if PS wouldn't have focus.
[/edit]

Found the issue is even bigger: if I open the marquee menu as shown below by single-right-clicking the marquee tool, I can't left-click any of the shown tools.
(and please don't ask which program I used to create this screenshot cut out; it's not PhotoShop, as I can't make a selection )

I am unable to download ANY software updates whatsoever...

I am unable to download any software updates, whether it be Microsoft Office, Adobe or Apple updates. I run the update and I always ultimately get a message that there was an error (unspecified) and the update (du jour) could not be downloaded. I'm running Mac OS X Version 10.6.8 and have been unable to update to any newer version as a result of this issue. Any suggestions?

First things first.
Microsoft Office updates you get here:
http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011
Adobe updates you get here:
http://www.adobe.com/downloads/
Apple updates use Software Update.

HT1222 My iPhone is unable to update its software to iOS 5.1.1. Any solutions?

I got an error message saying that my iPhone is unable to update its software. The error message gives me the option to close the message or go to settings, so I click settings but it just goes back to the software update page. Any solutions?

"Unable to Install Update - An error occurred installing iOS 5.1.1." There, is that enough to get an intelligent response?

How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or password. If I delete my apps and start over, I may lose the apps that I purchased...

How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or Password. If I delete my appos and start over, I may lose the apps that I purchased (like the ones for $5 +....

Apps are always tied to the ID that was used to purchase them originally. Did you try entering your old password and see if that works?
If you need to sign out of your old account go to Settings>Store>Tap on your ID and sign out. Sign in with the new one.
you can also access your ID in the featured tab of the App Store. Swipe to the bottom of the screen and you will find it there as well.

I am unable to update the software for my 4s. I am also unable to connect to the app store or itunes, it does not give an error message just says that i am unable to connect. Please help

I am unable to update my software in settings, just says an error occured. I am alsos unable to connect to the app and itunes store. (no error message occured) just says unable to connect. I am using cellular data and its turned on. Help me please

Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

I need to upgrade my first generation Macbook Air to Lion OS x10. I need to install software that requires 10.7 also a java update that requires 10.7. I am currently on Snow Leopard 10.6.8 and my macbook Air 1.1 will not go up to Mountain Lion. The lion s

I need to upgrade my first generation Macbook Air 1,1 to Lion OS x10. I need to install other software that requires 10.7 also a java update that requires 10.7. I am currently on Snow Leopard 10.6.8 and my macbook Air 1.1 will not go up to Mountain Lion. The Lion software update 10.7 is no longer available from the store or downloads.
Where do I get this?
It was only released a couple of months ago.
I really feel disinfranchised already by not being able to upgrade and keep up with other software needs but to not allow me to update to my full capacity is really ridiculous.

@Jennacide wrote:
It was only released a couple of months ago.
OS Lion was released 16 months ago... in July 2011.
Lion Tech Specs > http://support.apple.com/kb/SP629
To upgrade to Lion...
Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates...
Be sure to make a Backup of your Current System Before Upgrading...
Also... Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table

I updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?

i updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?

Have yu tried the standard fixes:
- Reset the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Restore the iPod via iTunes, First from backup and if problems persist, restore to factory defaults/new iPod.

Updated my Ipod Touch 4g to iOS6 and now it will not connect to any internet that requires a password, and I need it for school. How can I get this fixed?

I updated my Ipod touch 4g to iOS6 and it will not connect to any internet that requires a password on the browser. I really need my Ipod working for school, How can I fix this.

- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go toSettings>Safari and clear COokies, histor and data.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings.new iPod.

MacBook no longer recognizes any devices that require the USB port (mouse, iPod, etc.)

After doing my latest software update, my MacBook no longer recognizes any devices that require the USB port (mouse, iPod, etc.). I've restarted the computer and that didn't help. Any thoughts on what to try? (I've already restarted the computer.)

Try using the procedures in this article to eject the disk.
Best of luck.

Installation problem any program that requires Adobe Air

Installation problem
I just purchased a new HP Pavilion Laptop running windows 8
If I try to install any program that requires Adobe Air I get a failure message that says
"Sorry an error has occured
The applcation could not be installed because the installer file is damaged. Try obtaining a new installer file for the applciation author"
I have version 14.0.0.110 of Adobe Air Installed.
I have installed all widows updates.
I have removed and re installed Adobe Air but the problem persists
Very frustrating problem, any help or direction is appreciated

I have a similar problem and a possible workaround. Take a look at my reply: Installing air applications returns error

I guess the problem come from me or I really need those contacts before he calls me for it. I'll try some method that I got from some responders on your support website. Do you have or can you recommand any software that can solve this problem?

I guess the problem come from me but I really need those contacts before he calls me for it. I'll try some method that I got from some responders on your support website. Do you have or can you recommand any software that can solve this problem?
One more thing. I just update my iphone that my boss gave to me but it seems to be like it giving me some trouble. My iphone was updated not too long and was successful. I try to lock into it and it telling me emergency call. I plug it to my itune and it telling me that the sim card is not valid or supported. So I inserted my sim card that I usually use to call and it still saying the same. Please help me get into it.

And as far as paying for phone support, here are a few tips:
If you call your carrier first and then they route you to Apple, you usually don't have to pay for phone support.
If you are talking to Apple and they ask you to pay a support fee, ask if you can get an exception this time. That usually works once, but they keep track of the times you've been granted such an exception.
If you still end up paying the support fee, that fee only applies if it's not a hardware related issue. In other words, if it can be fixed by just talking over the phone and following Apple's instructions, then the fee applies. But if your device is deemed to have a hardware failure that caused the issue, then the fee should not apply, and you can ask for it to be waived after the fact.
This forum is free, and almost all of the technical support articles the Apple tech advisors use are available on this website. Literally 99% of what they can do over the phone is just walking you through the publicly available support articles. In other words, you're paying the fee to have them do your research for you. It's like hiring a research consultant to go look stuff up in the public library so you don't have to. You're capable of doing it; you'd just rather pay someone to do it for you.
It's like Starbucks. You know how to make coffee. Everyone knows how to make coffee. And Starbucks coffee isn't any better than what you could make at home for far less. But you want the convenience. So you're really paying a convenience fee. Milk is more expensive at 7-Eleven than it is at the grocery store... because it's a convenience store.

Unable to update any software that requires a reboot.

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