Unable to update any software via the App store.

OSX Yosemite
Version 10.10
iMac Mid 2010
Please help
i get an error return whenever i attempt to update software via the App Store as per screen shot below:
Thanks in advance for any help you can give.

FYI, I got a response from this department telling me the following:
Please bear with me, Joel - being a part of the iTunes Store Customer Support, which answers nontechnical questions exclusively about billing, customer accounts, downloading purchases, and iTunes Store content, I am a bit limited on the depth of support I can provide on the tech side of things.
She went on to say, "for this issue, you need to call our AppleCare technical support team." Because my MacBook is a couple years old, I don't qualify for free AppleCare support. So, I'm hoping the community might still be able to help me out here.

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When I go to update my software using the app store download, it always asks for the previous user's ID, not mine. Please help!

When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?

It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy.

I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so

I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so. And when i go online to log into my apple id account it states that there is an error. Can someone help me solve this issue, its annoying me?

Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
(123935)

I am unable to make any purchases in the App Store. PLEASE HELPPPP!

I am unable to make any purchases in the App Store. I have $15 in the account but I still can't buy any games. It only lets me purchase free games. It says "this Apple ID is now locked and unable to make any purchases"

You are in the same country as you have on your iTunes account, and you haven't been trying to use another country's store ?
Try contacting iTunes Support (these are user-to-user forums) and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have a 2006 Imac. I updated it to Snow Leopard from Leopard. So now my question is can I update to Mountain via The App Store?

SO I guess I'm doing this right haha. But I have a late 2006 IMac. It's running Snow Leopard. I want to know if I can update it to Mountian Lion via the appstore? I was thinking no, because it is a 2006 computer. But I read some articles that said I could. I just want your thought on this. Thanks!

No, it cannot be upgraded to Mountain Lion, but it may be updated to Lion.
Upgrading to Snow Leopard, Lion, or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

With Mountain Lion Developer release, and most likely the finished release having all updates via the App store, how does ARD fit into the picture?

The following question is based on what I have seen in some early reports of the Developer version of Mountain Lion.
Since the Developer Release of Mountain Lion, and the final version also I expect, having all updates being installed via the App Store by the user, how is a administrator to keep hundreds of systems current with all updates? The App Store requires, at least in its current version, a user to log in with their Apple Account ID and password even to do no cost updates. In an Enterprise operation I expect a number, maybe the majority of users will just not bother to do the updates.
Is there some way to use ARD to handle keeping Mountain Lion systems fully updated from an ARD Admin system? Is there a backdoor for updating systems?

No one is going to be able to discuss how ARD might work with Mountain Lion since anyone running an ML system is under nondisclosure and cannot discuss it publicly. All anyone here can talk about is how ARD can (or cannot, as the case may be) be used to keep Lion systems updated.
At this point I don't see any easy option in ARD to run Mac App Store updates, but it might be possible to script that, though whether that could run in background, as OS updates can, or on a system without a user logged in I don't know. Someone else here may be able to offer insight. For enterprise-level management I think most people have more-or-less given up on ARD as their primary tool, though, and moved to one of the third-party solutions.
Regards.

Anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?

anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?

Hi, couple of things to try...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
1. Make sure you have reestablished Internet connection
2. Chances are you got frustrated when you tried to resume/unpause the download and clicked the "X" to the left. If so, select the "Store" drop-down menu from the App Store and select "View My Account." There should be an option to unhide your purchase. You know what to do.
3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120

HT1338 I'm unable to update any software on my macbook air and iMac

I'm unable to update any software on my macbook air and iMac getting the following error "to update your software you need to sign in with the account you used to purchase it" any help is appreciated

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support

HT201064 Fresh Mavericks install, iPhoto installed from DVD - won't update via the App Store

Hi all
I did a fresh install of Mavericks, then installed a few apps from the App store.
I then remembered iPhoto etc. that I have from the original install discs (2012 MBP)...but whilst iPhoto says an update is available (9.5.1), and launches the App store it won't show as an update via the App store.
Anyone got any ideas?
Thanks in advance.

Sadly you're mistaken. A 2012 MacBook Pro has no install DVDs. Apple stopped issuing install disks with new Macs soon after the permanent advent of the Mac App Store with OS X Snow Leopard 10.6.8. Additionally, the version of the iLife apps; iPhoto, iMovie and GarageBand that last came on install disks are not the Mac App Store (MAS) versions and are not compatible with being updated through the MAS.
The apps from that old disk that you have from another Mac may be updatable however, using the Software Update facility in the Apple menu.

How to address HP Printer Software Update 3.0, iTunes 12.0.1 update that sits in the App Store, 'Calculating' for days with no install?

The App Store indicates there is a Software Update that appears to include the HP Printer Software Update 3.0 and iTunes 12.0.1
Unfortunately, the software update fails to install. Instead, it just sits there 'Calculating' for days with no progression on the status bar of the overall update.
The update buttons of both the HP Printer Software Update 3.0 and iTunes 12.0.1 are both greyed out, with no progress bar.
Not sure of what the issue is, there is no warning or error dialog box that appears or any indication of an application that may be interfering with the install.
Any advice?
MacBook Pro (17-inch, Early 2011) 2.3 GHz Core i7, 4GB RAM

Thanks for the suggestion. I wanted to install the individual updates but because I had settings to automatically download and install updates, whenever I opened the App Store, the system would try to download and install, preventing me from canceling the update to execute each application update one at a time.
After changing the settings from automatically downloading and applying updates, followed by a restart. I was able to open the App Store and run each individual update.
Thanks again.

Updated Facebook via the Apps store. Icon is "grayed" and will not open. It also will not let me delete, to download again. Anyone have this problem?

Updated Facebook via the apps store. Now, icon is "grayed" & will not open, nor will it let me delete it, so I can re-download. Has anyone had this problem?

Do you have another disk or Mac connected that has Pages '09 from the Mac App Store installed? If so, the MAS will "see" it & will report it as installed. Unmount any & all drives, including Time Machine backups, that might have Pages '09 on them & then relaunch the MAS & see if you can download it.

TS1702 My youtube app is no longer working on my iphone 3. Others, with the same phone, are not having the problem. It works occassionally, but it's unpredictable. I've updated phone software, deleted the app, re-downloaded the app, turned the phone off a

My youtube app is no longer working on my iphone 3. Others, with the same phone, are not having the problem. It works occassionally, but it's unpredictable. I've updated phone software, deleted the app, re-downloaded the app, turned the phone off and on...nothing.

You may have debris in your headphone jack blocking the sensor. Try blowing hard on the jack, and inserting/removing your headphones quickly multiple times to clear it.

I update the software and the app store was eliminated, how I can download again???

I update the software and the app store was eliminated , how I can download again ?? thank you

You cannot delete it or download it.
It is likely on another page, in a folder or you have restrictions set.

Looks like updates via the App. store update option is not working again. Comments?

Looks like updates via the App. store update option is not working again. Comments?

There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

Im using os x 10.5.8 so I dont have the app store on my mac, how can I update my os x software without the app store?

Im using os x 10.5.8 so I dont have the app store on my mac, how can I update my os x software without the app store?
Can I download it online?

Nope.
https://discussions.apple.com/docs/DOC-2455 explains how to get 10.6.6 to get the App Store.
Only upgrade to 10.7 or later if you are prepared:
https://discussions.apple.com/docs/DOC-6271

Unable to update any software via the App store.

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