Unable to update anything via Mac App Store

I have recieved notifications that updates are available (such as iTunes 11 and and iWork and even system software), however, when I go to the App Store updates tab, I receive a drop down notification that says "An error has occurred. A server with the specified hostname could not be found."
Has anyone had this issue? Or hopefully knows of a fix?

Thanks. Holding on. This started about 4 days ago and I've been trying it everday since.
(tried the usual restarts, checking hosts file, etc.)

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I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

Apple's response to my email:
"I understand that you can't update your apps using your iPad.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a great day!"

Aperture 3.1.2 no more stores imported pictures in projects. Downloded Update 3.2.2 cannot be opended. Actualisations only via Mac App Store. Is there a way via Internet-Download?

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In the Window 'About Aperture' is below the Version: a No: 1530000.1
Are you looking in the "About" panel of your old Aperture installation or the Trial? The old version will show the licence number, if it has one. After installing a different version this chance is gone.
I bought Aperture 3.1.2 on March 2011 in the internet App Store.
If you bought from the App Store and not the Apple Store, your Aperture version has no serial number. Are you sure, you did not buy from the Apple Store? Then you should have received a serial number by email.
Can you give me a serial No
No, sorry I cannot. The serial number is bought with Aperture and only licenced to the person who bought it.

How do I install camera raw updates to the mac app store version of elements 10

In the mac app store version of Elements 10 there is 'get updates' link on the help menu. And when I try to do it manually from a download I get a message telling me that 'this update no applicable'.

Once again, Apple only provides support for purchasing issues,not with using software purchased via the app store, any more than staples will give you tech support for a boxed version you buy from them:
The Mac App Store handles the download, installation, licensing, and updating of all products purchased through it. If you encounter an issue with an Adobe product during one of these four processes, visit http://www.apple.com/support.
For all other issues, including program errors and how to questions, visithttp://www.adobe.com/support.
Apple only provides support for problems with updates released via the app store and adobe has NEVER bothered to issue updates anything offered through the app store, so you can't get any help from apple for this.
It's more complicated to install ACR in the app store version. You have to do it manually. See this thread:
http://forums.adobe.com/message/4106477

Updated Facebook via the Apps store. Icon is "grayed" and will not open. It also will not let me delete, to download again. Anyone have this problem?

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Do you have another disk or Mac connected that has Pages '09 from the Mac App Store installed? If so, the MAS will "see" it & will report it as installed. Unmount any & all drives, including Time Machine backups, that might have Pages '09 on them & then relaunch the MAS & see if you can download it.

HT4718 How come I can't download anything from mac app store?

How come I can't download anything from mac app store?
I've tried everything it all started when my apple app store icon in the doc disappeared.
It will not go to the Mac App Store
I have a MacBook Pro 2010 intel
os mac mountain lion 10.8.6 however I do not have the original copy that was downloaded from the app store when I bought it.
I NEED TO DO A CLEAN INSTALL TO GET MY APP STORE ICON BACK
Please if anyone can help apple doesn't seem to care?

If you need to reinstall Mac OS X 10.8.x (there is no 10.8.6 yet, by the way), restart your Mac, hold down the Option key so you see all the bootable partitons, and boot to the Recovery Partition. From there you can reinstall Mountain Lion. You will need a good Internet connection.
For more details, see:
http://support.apple.com/kb/HT4718
Regards.

Where are the updates located for Mac App Store app?

Hi,
where are the updates located for Mac App Store app? I don't think /Library/Updates is the only location. Because I'm now having 10+ of Apps reporting updates is needed, but only 1MB＋ files is located in /Library/Updates.
Please help!

If so just use the search bar in the top right to search for the update you are looking for.

Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?

Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?

What kind of noise?
The only things I can think of that make noise are fans and disks. Fans usually will not cause the computer to shutdown as you describe. My guess is your disk drive died. I hope you made a backup prior to start the ungrade.
Allan

Update in my Mac App Store. It is Angry Birds for Mac. Not my app and the Apple ID that it is registered to is not mine. Can't Delete it. Any ideas

Update in my Mac App Store. It is Angry Birds for Mac. Not my app and the Apple ID that it is registered to is not mine. Can't Delete it. Any ideas

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
          File ▹ Find
from the menu bar. In the search window, select
          Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
          Other...
A sheet will drop down. In that sheet, select
          Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

Unable to login in to Mac App Store using valid account.

I recently inherited a spare MacBook Air from my wife (who got a new one). I deleted her user account, and set up a new admin user account for me. The machine is running 10.7.5.
Now, I am absolutely unable to login to the App Store. I am using my valid Apple ID -- for example, the same Apple ID that I used to gain access to this very forum. System Preferences accepts my ID. iTunes accepts my ID. BUT the App Store will aboslutely NOT respond. It will not load. I get the red "connection failed" alert, and then after several tries it doesn't respond at all.
It doesn't give any option to switch users -- perhaps once the original owner has used the App Store, the computer will never again allow anyone else to use it? It doesn't say that there is another user logged in. There appears to be no way of deleting and reinastalling the App Store. There is no cache file I can find to be cleared. There is no preference option. There is no information. There appears to be no way of fixing this at all, short of wiping the hard drive and reinstalling the operating system. Is that what I have to do? WHY IS THIS SO HORRIBLY DESIGNED? And why is there no support short of the forum? I hate this about Apple (despite being a long-time Apple evangelist and OSX devotee).
Thanks.

The first thing you should do after acquiring a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.

Can't update iPhoto in Mac App store or Software update... Help!

I am stuck in iPhoto 9.1.5 Using Lion iPhoto purchased through mac app store. Please help me

Originally Posted by rk25123
Hi there, that's kinda strange, because I too have the latest MacBook Air and for me (and should also for you since iLife came pre-installed) the update downloaded and installed flawlessly via App Store, in the updates section (not in the purchased one). Maybe it's just a bug, Mac App Store seems a Beta to me for how laggy and buggy it is. Usually when it says something about another account it's 'cause you have pirated software and the App Store receipt inside it is indeed connected to another account, making it impossible to download the update. If that's your case what you have to do is to right click on iPhoto and select "show package content", open the "Content" folder and delete the "_MASReceipt" folder inside it, now the update will show up on Software Update.
A user posted on another site a way to solve this.
It worked for me, hope it helps.

Repurchase updates from the Mac App Store

Due to some technical problems, I had to repurchase a Mac. When I launched the Mac App Store, I wanted to redownload Pages, but it tells me that I have insufficient credit and that I need to indicate a credit card. However, I had previously updated Pages through the Mac App Store. Does anybody have an idea?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Not enough info. What do you mean repurchase a Mac? You bought a different Mac?
As long as you are signed into the Mac AppStore with the Apple ID that originally purchased Pages, then it should be listed on the Purchased pane of the MAS and available for download.

Updates tab in Mac App Store stopped working.

I don't have time to test all of these to find out for sure which one it may be, so I thought I'd post it here in case someone might already know the answer. I disabled and removed a bunch of features from my iMac running Mountain Lion 10.8.5 and one of these caused the Updates section of the Mac App Store to stop working and return the error "The App Store is temporarily unavailable. Please try again later." Anybody know what might be causing this? Thanks, and please don't bother asking why I would do any of this, that doesn't help. This isn't a complete list of things I changed but I've narrowed it to one/some of these.
> Removed Game Center.app and Messages.app (including accompanying files found by) with App Cleaner
> Removed GameKit.framework from /System/Library/Frameworks
> Removed the notes migrator service from /System/Library/PrivateFramerworks/Notes.framework/Versions/A/XPCServices/com.a pple.NotesMigratorService.xpc/Contents/MacOS
> sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist
> sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.scan.plist
> sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.spindump.plist
> launchctl unload -w /System/Library/LaunchAgents/com.apple.notificationcenterui.plist
> launchctl unload -w /System/Library/LaunchAgents/com.apple.CalendarAgent.plist
> sudo chmod 600 /System/Library/CoreServices/Search.bundle/Contents/MacOS/Search
> sudo launchctl unload -w /System/Library/LaunchAgents/com.apple.findmymacmessenger.plist
> sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.findmymac.plist
> sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.findmymacmessenger.plist
> sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.geod.plist
> sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.locationd.plist

We aren't allowed to discuss 10.10 in this forum. Try the Developers Forum.

Getting Error Message when trying to use Software Update in the Mac App Store...

Hello,
I was wondering if someone knows what this error message in the Mac App Store means. I am trying to run Software Update by clicking in the Apple Menu however, I am not able to see my available updates and instead get the following message on the Mac App Store:
I have tried to fix the error by deleting both the Mac App Store Caches and plist files in the user library and made sure that I am properly logged into the Mac App Store with my personal Apple ID.
What else can I do?

aayushp wrote:
I've been having the same issue. It was all fine until yesterday when I was searching for updates.
Since when have you been seeing this error message?
Last time I checked for an update was about 2 weeks ago and there were no errors reported. However, today I wanted to update iTunes to version 10.7 and decided to use the standalone installer rather than the SU version. Still, I decided to run the MAS Software Update function in order to ensure that my computer had all its software up-to-date and then I get this message. I don't think that me installing iTunes is to blame. Probably, it could be an internet connection problem on Apple's end I am still submitting a bug report to Apple.
Now one question, who is your ISP (internet service provider)? In my case I have Comcast and I am in Florida.
Thanks for your reply!

Cannot remove an update request in Mac App Store

A friend used my macbook pro to purchase an app. I no longer wanted that app and deleted it. However, the Mac App Store keeps asking me to update the app and when I click on 'update' it asks for my friend's App Store ID. I would like to remove this update request so I can get back to using update all.
Anyone know which file on my Mac holds these requests?

Any ideas on what that file is called?
Yes, it's called a pirated app. Most of the times that folks see an update for Angry Birds and an Apple ID of someone else, it means that they have a pirated app. Angry Birds is not on their Mac, but someone has cracked an app that is sold in the Mac App Store (MAS) with the MAS-receipt from the free Angry Birds app.
This is the method that I came up with last year when pirated apps first started showing up after the advent of the MAS.
Finding a pirated app -
When a stranger's Apple ID appears on your Mac in conjunction with an update for an app that you have never installed, you have a pirated app on your Mac. This pirated app has been cracked with the MAS receipt from the Angry Birds app acquired by the person whose Apple ID you see.
You may not have realized that it was a pirated app when you installed it. You may have believed that it was a trail version or a "free" version.
All MAS apps have a MAS receipt in their app bundle. Check any app acquired from the MAS. Right click on the app's icon in your Apps folder and choose Show package contents. In the Contents folder is a _MASReceipt folder and in that folder is the coded MAS receipt. It has the Apple ID of the MAS account that bought/acquired the app from the MAS. It is that receipt that the MAS uses to alert you that an app has an update. There would not be a notice of an update with someone else's Apple ID showing in the MAS on your Mac, if there was not an app with a receipt from this person's account somewhere on your Mac.
Download the free app FindAnyFile (FAF);
http://apps.tempel.org/FindAnyFile/
This app is easier to use and seems to be more powerful than Spotlight. Open FAF and in the box type _MASReceipt and press Find. It should come up with a list of every app on the Mac with a MAS receipt. Compare the apps with receipts in FAF's list with your purchased apps list in the Mac App Store. The odd app out should be the pirated app.

Unable to update anything via Mac App Store

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