Unable to update app store updates

i am not able to update apps as it says 'you have updates available for other account - kindly use the account which you used to purchase". I have never used anyother mac id so far in my macbook, wonder why it doesnt let me update with my own account pls help!

Hi,
I had this issue on my MBP and also still have it on my 2013 iMAC 27". Log files were sent to Apple as I am working with a Sr Advisor on this issue. The MBP seemed to have corrected the issue and installed 10.9.5 as a result of my having to reinstall the OS due to another error in SAFE MODE that comes up as "Unapproved Caller" I also had the same error on my iMAC in safe mode whereas that error will not allow you to reboot so Apple had me reinstall the OS on the iMAC as well. When it did (before I did the reinstall on the MBP), it only installed 10.9.4 I think the very next day Apple put 0.9.5 on the server thus the MBP uploading 10.9.5
Caveat that Apple is looking into:
1) The Safe mode issue
2) Permission(513) error when trying to load 10.9.5 on my iMAC
3) itunes lost 50% of my Album art. No I am not going to right click every album lost (650 of them) as it takes too long. I did however try a select all and it went throughout eh motions of downloading art for 1215 albums, but in the end the message stated not all artwork could be loaded. When i looked at the detail it showed about 650 LP artwork not load that I now I ad before iTUNES 11.4
4) Apple not looking into it (not Apple SW), but you may also have a problem with Adobe PS or Acrobat Pro in that a window comes up when trying to launch the application that says License is no longer working for this product (might be a bit paraphrased). This I fixed with the help of online Acrobat chat and also them doing a screen share to fix it. Caveat: If you have this issue the chat person might just send you a link. The current link however only goes up to OS 10.7, but the rest of the instructions are what the screen share person did. It took a long time to get this nailed down.
Tomorrow I have a scheduled call with Apple for items 1,2 and 3 above. If successful, I will try to come back and detail what was found out.
Joel

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Have OS X 10.6.3 and am unable to install App Store to install Lion or Mountain Lion Software to update to Maverick....HELP!!!!

I recently purchased the Lion and Mountain Lion software to upgrade my MacBook Pro enough to be able to install Maverick (I realized now I only need Lion but oh well). I'm currently running on OS X 10.6.3. I have codes to install Lion using the App Store, however don't have the App Store installed. I cannot install it, as it says I must be running a version of OS X 10.6.6 or higher in order to install the App Store......Am I just completely screwed here??? Does anyone know another way to install this software without the App Store?! Thank you!!!!

1. You don’t need Lion either.
2. Run the Software Update pane of System Preferences or install the 10.6.8 combo updater manually.
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Unable to open App Store after Yosemite update

I can't open my App Store after the update, the icon either bounces for a really long time or it manages to open, but nothing is loaded or interactive.
Help!!

If the above does not resolve your problem:
-You can reinstall the Yosemite
-You can wait and see if the next 10.10.1 update sorts your dilemma and run your updates manually via Applications/Utilities/Terminal.app
software update via terminal:
To list the available software updates, use the following command.
sudo softwareupdate -l
All available software updates can be installed with the following command:
sudo softwareupdate -i -a
Install specific updates from those listed with the following:
sudo softwareupdate -i PackageName

Since upgrading my Mac OS 10.9 and Mavericks, I am unable to open App Store and other problems.

My computer has gone haywire since upgrading to Mac OS 10.9 and adding Mavericks. Mail was a big problem with my not being able to read messages, but now there has been a mail upgrade to solve that. However, still cannot open App Store from my Dock and cannot open Software Update from the apple menu. Lots of other screwy things going on and Apple seems of no help to try and resolve these issues. Anyone with similiar problems or issues?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Unable to Leave App Store Review - Must have purchased it? (I have)

Now, I've seen this topic a little bit, but I don't want to go digging up old threads.
I am trying to review a free app that I have downloaded and fully updated, but whenever I try to post my review the app store tells me: "You must won this item to write a Customer Review"
This issue is being very frustrating .. has anyone solved it?

Have you looked at this previous discussion? I have not seen any recent discussions on this subject.
https://discussions.apple.com/thread/2665393?start=0&tstart=0

Unable to open App Store and iTunes in iOS 8 ???

Upon restoring from IOS 7.1 to 8. ### I have to been unable to open the App Store nor ITunes. Plus the speed of the mini iPad has deceased considerable accessing sites but the download speeds are 40 for downloading and 10 plus for uploading when running speed test app. How many others have had or still have that problem and any solutions or adjustments to settings??

Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store

Unable to open app store

Iam unable to open the app store..Please help me..

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Error message, unable to download App Store purchase

Made some purchases on the App Store, all downloaded successfully, but I'm unable to download SnapHeal from MacPhun; I got the message, "There was an error in the iTunes Store. Please try again later."
I tried downloading several times, went to Community Support, closest thread was headed, iTunes Store: "An unknown error occurred (-9808)" My error message did not include a reference number, but I followed instructions about setting the correct date & time and adjusting certificate settings, then restarting. I also repaired disc permissions, zapped the PRAM and restarted my iMac.
I'm still unable to download the purchase.

Thanks Eric, I'll work on the troubleshooting and contact link right now, below your message three other links look very promising:
Error Message 403
Error message when buying new apps
Whenever i purchase or download an app on the app store , it always gives me this error message " unable to purchase at this time, please try again later"

I have lost the app store icon on my i phone 4s and am unable to download app store to purchase games i can access i tunes store

I think the app store application has been deleted from my phone . I can access I tunes store but I wish to purchase games. The icon from my home page has been removed by mistake

Check: Settings - General - Restrictions - Installing Apps = ???

Unable login to app store via device

Via my Macbook pro, no problem at all to login, just through my Iphone or Ipad keep getting confirmation non existing password. Every third time I have to change my password. I would like to have my first password back working on all my devices.
Please some advice

I FOUND SOLTION SOMEWHERE::::
Going to "Settings" / "iTunes & App Store" upon re-entering my username and password, touching "Sign In" does nothing but grey out the username and password for 2 seconds then back to black text. That's it.
It worked for me on iPAD4

Unable to open app store after Maverick update

Icon just bounces up and down and doesn't open

If the above does not resolve your problem:
-You can reinstall the Yosemite
-You can wait and see if the next 10.10.1 update sorts your dilemma and run your updates manually via Applications/Utilities/Terminal.app
software update via terminal:
To list the available software updates, use the following command.
sudo softwareupdate -l
All available software updates can be installed with the following command:
sudo softwareupdate -i -a
Install specific updates from those listed with the following:
sudo softwareupdate -i PackageName

Unable to launch App Store

Hi there,
Can anyone help? I recently purchased Mountain Lion OSX but can't redeem the software as the Mac Store App just crashes everytime I try to launch it on my mac! Does anyone have any ideas for a workaround? I just want to install the OS I have paid for! Apple support say this is the only way to access my purchased software.
Many thanks,
Matt

You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Unable to open app store and iTunes in Ipad2

i have tried following things yet unable to open appstore. it keeps on forever loading. same story with itunes too on the Ipad
1. Rebooted the device
2.Resetted my Ipad and started a fresh with new apple id
3. Resetted internet settings
Point to be noted is that i am able to browse hassle free
Any solution to this..???

Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store

HT201541 Unable to open App store

Help. Cannot open App Store

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

I am unable to get App Store, iMessage, Calendar and other Apple apps to open on my MacBook Pro. This just started this morning.

Any information will be helpful!

Thank you for responding. It wasn't doing anything when I clicked on it. I reinstalled the OS today and all is back to normal.

Itunes 11.4.0.18 crashing when clicking on app store Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open

Itunes 11.4.0.18 crashing when clicking on app store
Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open app store.

Click here and follow the instructions to change the iTunes Store country.
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Unable to update app store updates

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