Unable to update Apple apps and system
I thought I posted this yesterday, but I may have messed up, as I can't find the posting.
Ever since updating to Mountain Lion, Apple updates finish with "the update failed. Contact the manufacture...etc." Yet when I check the updated application, its version number reflects that it DID update. Only Apple updates cause this problem—Third party updates are OK.
When the 10.8.5 update gave me the "failed" message (and I used the combo updater), it was a disaster and I had to use the recovery partition to completely reinstall the system (over the internet).
Can anybody tell me what's wrong?
Marty
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
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Hey there Tonyaokb,
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iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
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iOS: Turning off and on (restarting) and resetting
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From: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Thank you for using Apple Support Communities.
Take care,
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iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
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Thanks for using the Apple Support Communities. Have a good one!
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Hi, you have to logout from your iTunes account and reconnect it:
Settings / iTunes & App Stores / ...
https://mobilfunkexperten.de/news/13450/sporadische-probleme-im-itunes-und-app-s tore
Hope this helps... :-) -
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Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.
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You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
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A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
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Log out and log back in. Test. -
HT6154 trying to update my apps and got message apple ID disabled tried ifogot and it didnt work
trying to update my apps and got message apple id disabled tried iforgot and it didnt work
Then contact iTunes:
Contact iTunes -
i try to updated my apps and download free apps but my Apple id keep asking for payment, the exacly massage is " before you can make purchases you must tap OK , then verify your payment. before i used to have NONE but after i buy some Apps i put my debite card number. after that i want to change to be none again but None is not show... now i cannot update anything or even download free apps
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I am unable to update an app, Chirps! USA. I have tried both wireless and when connected to the computer. I contacted the company and they said it was an iTunes problem. ANy suggestions?
Hi..
Delete the app then reinstall.
Hold the app icon down until all the apps jiggle then tap the x then tap Delete. Press the Home button once or twice to stop the jiggling.
Then go to the iTunes store and re download the app.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
That should download the most recent version including whatever update was available.
You won't be charged again.
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