Unable to update by billing information and credit card info

Question

Hello,
I urgently need to download a business application and I had not been able to change my credit card type to be use in my apple iphone.  I does not have the credit card that I had been using in my previous iphones and I want to change it but the message that the iphone is indicating that the info does not match my bank records.
Please let me know, what I can do to solve the problem asap.
Regards,
Sheyssa

Answer 1

Hello Sheyssa,
Thank you for the details of the issue you are experiencing when trying to update your billing information associated with your Apple ID.  Many times this is caused by a formatting error:
When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message stating that your credit card's security code isn't valid or that your zip code does not match your bank's records.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
I recommend following the steps below:
You can verify and/or modify your billing address by following these instructions:
Open iTunes.  If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
Thank you for using Apple Support Communities.
Best,
Sheila M.